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Hotel Description

At Heritage Inn Express Hayward you'll be within a 20-minute walk of Kennedy Park and 2.2 km (1.4 mi) from Hayward City Hall. Highlights at this motel include free in-room WiFi.

You can enjoy flat-screen TVs with cable channels, and all 60 rooms feature coffee/tea makers, free local calls, and hair dryers. In-room dining is easy with amenities like refrigerators and microwaves. Irons/ironing boards, desks, and free toiletries are also available.

This business-friendly motel offers free WiFi in public areas, a 24-hour front desk, and multilingual staff. Additionally, you'll find an elevator and a vending machine.

Attractions within a 15-minute drive of this Hayward motel include Oracle Arena and RingCentral Coliseum.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
AU$92* Per night/room 15 May - 16 May

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

King-Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Heritage Inn Express Hayward ratings based on 2 Verified Reviews

Review Summary
1.0 out of 5 1.0 out of 5.0
Room cleanliness 1.5 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 1.0 out of 5.0

Guest reviews for Heritage Inn Express Hayward

Everyone (2)
1 out of 5

Posted by on 15 May 2019

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Comment from Hotel Management

27 May 2019 by Sal

Dear Guest, Thank you for taking the time to write a review. I can assure you that everything you have noted will be investigated and corrected. We apologize that you did not enjoy your stay with us. We encourage guests to let us know whenever something is not right so that we can fix it right away to ensure that guests have an enjoyable stay. We hope to welcome you back in the future.

1 out of 5

This was worst hotel experience I have ever had.

Location: Hayward, CA. Was there for the San Francisco show where my son competed in the physique portion of it.
Upon arrival the woman checking me in was very nice but once I got to my room I was so disappointed. Burn stains on my bedspread and sheets, stains all over the chairs & carpet and a light that didn't work was inside my room. Outside the room next to me had kids running in & out, up & down the stairs & hallway, on the 3rd floor. I opened the door to either my neighbor smoking outside his room & throwing the butts on the ground or to the smell of Marijana. Upon check out, the gentleman there in the morning seemed like he didn't want to hear my complaints and hurried me out of the office. I was in a rush to leave having a car waiting to pick me up for the airport. I will never stay here, or any Herritage Inn again.

Posted by , from Simi Valley, CA on 18 Oct. 2016

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Comment from Hotel Management

29 Oct. 2016 by Gary

On behalf of our entire team, I would like to apologize for not exceeding your expectations. We take comments very seriously and value the opportunity to make improvements. Under the new management, we are working diligently to fix the issues addressed to bring to our guests a better and improved hotel. Again, we are truly sorry and regret falling short of our goal in this instance. Looking forward to having you back with us. Sincerely, Gary Moriswala General Manager

About the Heritage Inn Express Hayward

Location 410 W A St, Hayward, CA 94541

Property Features

Heritage Inn Express Hayward offers its guests a vending machine, multilingual staff, and an elevator. WiFi is free in public spaces. Smoking is allowed in designated areas at this Hayward motel.

  • 60 guestrooms or units
  • 3 levels
  • 3 buildings
  • Built in 1970
  • 1 conference room
  • Front desk (24 hours)
  • Staff is multilingual
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Oakland Intl. Airport (OAK) (14.1 km / 8.8 mi)

Room Amenities

Heritage Inn Express Hayward offers 60 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Hayward motel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 1:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 20.00 per pet, per night (maximum USD 50.00 per stay)
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of SafeStay (AHLA - USA)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night (maximum USD 50.00 per stay)
  • Service animals are exempt from fees
  • Electricity fee: USD 2 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heritage Express Hayward
  • Heritage Inn Express Hayward
  • Heritage Inn Express Hayward Motel
  • Heritage Inn Express Hayward Hayward
  • Heritage Inn Express Hayward Motel Hayward

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.