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Grand Hotel

4.0 star property
Upscale hotel with 4 restaurants and full-service spa

Choose dates to view prices

Photo gallery for Grand Hotel

Lobby
Indoor pool
Garden
Deluxe Twin Room, 1 Bedroom, Accessible, Hill View
Coffee shop
Reviews
8.8

Excellent

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • LaundryLaundryLaundry
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
Grand Hotel Rd, Nuwara Eliya, 22200
  • Popular LocationNuwara Eliya Golf Club9 min walk
  • Popular LocationLake Gregory4 min drive
  • Popular LocationPedro Tea Factory7 min drive

Room options

View all photos for Deluxe Double Room, 1 Bedroom, Accessible, Hill View

Deluxe Double Room, 1 Bedroom, Accessible, Hill View

Deluxe Double Room, 1 Bedroom, Accessible, Hill View

Highlights

Heating
TV
Blackout curtains
Premium bedding
Separate bedroom
Bidet
Separate bath and shower
Bathrobes
  • 22 sq m
  • Hill view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room, 1 Bedroom, Accessible, Hill View

Deluxe Twin Room, 1 Bedroom, Accessible, Hill View

Deluxe Twin Room, 1 Bedroom, Accessible, Hill View

Highlights

Heating
TV
Blackout curtains
Premium bedding
Separate bedroom
Bidet
Separate bath and shower
Bathrobes
  • 22 sq m
  • Hill view
  • Sleeps 3
  • 2 Single Beds

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The price is AU$252
for 1 night
includes taxes & fees
30 May - 31 May
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About the area

Nuwara Eliya

At Grand Hotel you'll be within just a 10-minute stroll of Victoria Park and Nuwara Eliya Golf Club. Highlights at this eco-friendly hotel include 4 restaurants, 3 bars/lounges and a full-service spa. .The restaurant, Grand Indian, serves Indian cuisine and is open for lunch and dinner. Enjoy the indoor swimming pool, gym and sauna as well as access to bike hire. A meeting room and a business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. There's also the convenience of free valet parking. .Sights within a 20-minute walk of this 4-property class Nuwara Eliya hotel include Assemblies of God Church Nuwara Eliya and Holy Trinity Church.

What's nearby

  • Victoria Park - 5 min walk
  • Nuwara Eliya Golf Club - 9 min walk
  • Lake Gregory - 4 min drive
  • Pedro Tea Factory - 7 min drive
  • Lover's Leap Waterfall - 7 min drive

Restaurants

  • Ambal's Hotel - 13 min walk
  • t-lounge by Dilmah - 1 min walk
  • The Pub - 13 min walk
  • Pizza Hut - 15 min walk
  • Grand Indian Restaurant - 1 min walk

About this property

Grand Hotel

Upscale hotel with 4 restaurants and full-service spa
Grand Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. A free manager's reception is offered daily. Public spaces have free WiFi.

A business centre and a meeting room are available. A fitness centre, spa services, and a library are also featured at the eco-certified Grand Hotel. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Nuwara Eliya hotel.

  • 154 guestrooms or units
  • 4 dining venues
  • 3 bars or lounges
  • Manager's reception (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • Smoking in designated areas
  • Locker space
  • 1 conference room
Grand Hotel offers 154 accommodations with minibars and a safe. Beds feature premium bedding. Cable televisions are provided.

Bathrooms include a separate bath and shower, dressing gowns, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Fridges and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Grand Spa has 3 treatment rooms, including rooms for couples. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Grand Indian
  • Grand Thai
  • Magnolia

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Playground
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer on request
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 11.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 125
  • Christmas Eve (24 December) Gala Dinner per child: USD 63 (from 5 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 150
  • New Year's Eve (31 December) Gala Dinner per child: USD 75 (from 5 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: USD 11.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Hotel Nuwara Eliya
Grand Nuwara Eliya
Grand Hotel Hotel
Grand Hotel Nuwara Eliya
Grand Hotel Hotel Nuwara Eliya

Frequently asked questions

What is the cancellation policy at Grand Hotel?

Grand Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hotel?

As of 16 May 2024, prices found for a 1-night stay for 2 adults at Grand Hotel on 17 May 2024 start from AU$440.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hotel?

Yep, Grand Hotel has a free self car park and free valet parking.

Is there a spa on site at Grand Hotel?

Yep, Grand Spa is available for guests.

Does Grand Hotel have a pool?

Grand Hotel has an indoor pool. The pool is open 8:00 AM to 9:00 PM.

What luxury perks are available at Grand Hotel?

Grand Hotel features a full-service spa, an indoor pool and 4 restaurants.

What makes Grand Hotel a romantic place to stay?

Couples spa treatments, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Grand Hotel.

Is there a free airport shuttle available at Grand Hotel?

No, Grand Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Hotel?

Yep, you can grab a meal at Grand Hotel's onsite restaurant that serves Indian cuisine.

What time are check-in & check-out at Grand Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Grand Hotel?

No, pets and service animals are not allowed.

Is there a golf course on site at Grand Hotel?

There isn't one on site, but Nuwara Eliya Golf Club is a short 9-minute walk away.

Grand Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 95 out of 160 reviews" "
Rating 8 - Good. 46 out of 160 reviews" "
Rating 6 - Okay. 9 out of 160 reviews" "
Rating 4 - Poor. 5 out of 160 reviews" "
Rating 2 - Terrible. 5 out of 160 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a trip back into an imperial past, that is now open to many. High ceilings, a mix of wood floor and thick carpets, and staff in a range of uniforms. The level of English is good (sadly, my poor French wasn't up to the task of testing the staffs'). There is a good selection of eateries ranging from 'stuff yourself silly' to light bites. I highly recommend the Thai restaurant downstairs. I would avoid the coffee shop, where I was unsuccessful in attempting to buy over-priced cakes to take out - after the guy "serving" me walked off twice, to deal with other people, I decided that two can play the walking away game. So, overall good, if uneven.
Stayed 3 nights in Dec 2023

10/10 Excellent

Mustafiz

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely comfortable stay
A really lovely stay in a comfortable, clean hotel. The swimming pool is amazing and the gym is good too. Our room was very comfy and we had a good night sleep. The evening buffet and breakfast were also really nice.
Stayed 1 night in Dec 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High tea only okay.
Beautiful old hotel….Indian restaurant was the best.. High tea service not great…people walking through restaurant always and service was inattentive.
Stayed 2 nights in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite simply superb. The staff were extremely attentive and polite
Stayed 2 nights in Sep 2023

8/10 Good

petranella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful heritage building. Very good service. Large simply decorated rooms but not terribly soundproof.
Stayed 1 night in Jul 2023

10/10 Excellent

Doug

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a luxurious property with fantastic amenities and excellent food selections.
Stayed 2 nights in Jul 2023

8/10 Good

Pushpavaly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Rafi

Stayed 1 night in Apr 2023

10/10 Excellent

Sherine

Stayed 1 night in Mar 2023