TVs with cable channels are featured in all 154 rooms, and you can enjoy free WiFi, separate bathtubs and showers, and coffee/tea makers. Dining in is an option with room service, and minibars provide refreshments. Nice touches to enhance your stay include slippers and free toiletries, while premium linens invite a good night's rest. Free bottled water, safes, and desks are also available.
The restaurant, Grand Indian, serves Indian cuisine and is open for lunch and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. A meeting room and a business center are among the business amenities offered. Added amenities include free WiFi in public areas, a fitness center, and a free manager's reception. There's also the convenience of an airport shuttle.
With a stay at this 4-star Nuwara Eliya hotel, you'll be 15.6 km (9.7 mi) from Horton Plains National Park.
25 Jan. 2020 by FOM
Dear Guest Thank you very much for the lovely review. We are indeed very glad that you liked and enjoyed our hospitality and the stay was pleasant. We would love to welcome you back. Best wishes!
22 Jun. 2019 by FOM
Dear Guest, Thank you for the positive review of our hotel. We try hard each day to earn great comments like yours, and we will continue to do so. We hope to see you again soon, and want you to know that we appreciate and value your business! Best wishes,
21 Feb. 2019 by FOM
Dear Guest, Thank you for your positive review of our property. I am very pleased that you enjoyed your stay with us. Our staff go above and beyond each and every day to make sure our guests are looked after. I would like to personally thank you for your business, and look forward to your next stay with us! Best wishes,
4 Sep. 2018 by FOM
Dear Valued Guest, We are glad to hear that you have had a comfortable and relaxing stay at The Grand Hotel Nuwara Eliya. It is truly encouraging for me and my team to receive such positive feedback from our valued guests and thank you for the recommendations given. We will be delighted to welcome you back in our hotel, and let us know of your plans to visit Nuwara Eliya again in the future.
24 Jul. 2018 by FOM
Dear Guest, I would like to take this opportunity to thank you sincerely for taking the time to share your experience on Tripadvisor. We are glad to hear that the experience at the Grand Hotel met your expectations and you had a pleasant and comfortable stay with us. Rest assured that your kind compliments will be shared to the entire team. We look forward to welcoming you back to the Grand Hotel, once again. Yours sincerely, Front Office Manager
11 Mar. 2018 by FOM
Dear Guest, Thank you for the positive review of our hotel. We try hard each day to earn great comments like yours, and we will continue to do so. We hope to see you again soon, and want you to know that we appreciate and value your business! Best wishes, Front Office Manager
Grand Hotel offers its guests an outdoor pool and a fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi. A business center and a meeting room are available. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Grand Hotel. Free self parking and valet parking are available. This 4-star Nuwara Eliya hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Grand Hotel offers 154 accommodations with minibars and safes. Beds feature premium bedding. Cable television is provided. Bathrooms include separate bathtubs and showers, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Refrigerators and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.
The hotel hosts a free manager's reception daily.
Grand Indian - This restaurant specializes in Indian cuisine and serves lunch and dinner.
Grand Thai - This restaurant specializes in Thai cuisine and serves lunch and dinner. Open daily.
Magnolia - This restaurant specializes in international cuisine. Open 24 hours. Open daily.
Room service (during limited hours) is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.