Delta Hotels - accommodation in Novi

Lourdes she was an amazing front desk help. She made the call to have me picked up from the airport. She made sure the check in process was smooth and easy. She assisted with many of things. She suggested places to take my kids and it was a hit for them.They had soo much fun at Zapzone. Other staff were okay some didn’t speak at all but it’s okay. Lourdes from the bottom of my heart….You are amazing and I pray you get a big raise and promotion. Quincie Davis

Front desk was amazing. Super friendly! Very helpful. The room was not clean. There were still crumbs on the floor, the bathtub was dirty, stained. There was still trash in one of the trash cans. The ac unit did NOT work. We went to the front desk to ask for another room…that same front desk staff seemed a bit annoyed then. She changed our room though. It was “cleaner”, the ac worked, all the trash had been emptied. However, the refrigerator didn’t work, the tv wouldn’t turn off so we had to unplug it, a the shower had hair left in it. It seems as though they are trying to upgrade the hotel. The smell of paint was overly strong. They were drywall pieces all over the floor in the ice/vending area. Overall, I wouldn’t say here again…but the bed was super comfortable!

Not much here. Pool, restaurant is not available. Shuttle was good