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Shangri-La Chiang Mai

5.0 star property
Luxury hotel with 3 restaurants, near Chiang Mai Night Bazaar

Photo gallery for Shangri-La Chiang Mai

Sauna, hot tub, body treatments, body wraps, body scrubs, facials
Executive Suite, 1 King Bed
Front of property
Fitness facility
Lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$254
includes taxes & fees
2 Mar - 3 Mar

Explore the area

View map
89/8 Chang Klan Road, Chiang Mai, Chiang Mai, 50100
  • Place, Riverside
    ‪5 min walk‬
  • Place, Chiang Mai Night Bazaar
    ‪10 min walk‬
  • Place, Tha Phae Gate
    ‪17 min walk‬
  • Airport, Chiang Mai (CNX-Chiang Mai Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View

9.0 out of 10
Wonderful
(4 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Pool View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds, Pool View

9.6 out of 10
Exceptional
(5 reviews)
  • 43 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(17 reviews)
  • City view
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds

9.6 out of 10
Exceptional
(15 reviews)
  • City view
  • 43 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 86 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon, Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Horizon, Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon, Deluxe Twin Room

Minibar, in-room safe, desk, blackout curtains

Horizon, Deluxe Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 43 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Horizon, Premier Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Horizon, Premier Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Premier Room, 1 King Bed

8.4 out of 10
Very good
(8 reviews)
  • City view
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Premier Room, 2 Single Beds

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 58 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe King Room

Minibar, in-room safe, desk, blackout curtains

Deluxe King Room

  • Sleeps 3

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Room

  • Sleeps 3

View all photos for Deluxe King Room With Pool View

Minibar, in-room safe, desk, blackout curtains

Deluxe King Room With Pool View

  • Sleeps 3

View all photos for Deluxe Twin Room With Pool View

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Room With Pool View

  • Sleeps 3

View all photos for Premier King Room

Minibar, in-room safe, desk, blackout curtains

Premier King Room

  • Sleeps 3

View all photos for Premier Twin Room

Minibar, in-room safe, desk, blackout curtains

Premier Twin Room

  • Sleeps 3

View all photos for Horizon Club Deluxe King Room

Minibar, in-room safe, desk, blackout curtains

Horizon Club Deluxe King Room

  • Sleeps 3

View all photos for Horizon Club Deluxe Twin Room

Minibar, in-room safe, desk, blackout curtains

Horizon Club Deluxe Twin Room

  • Sleeps 3

View all photos for Horizon Club Premier King Room

Minibar, in-room safe, desk, blackout curtains

Horizon Club Premier King Room

  • Sleeps 3

View all photos for Executive King Suite

Minibar, in-room safe, desk, blackout curtains

Executive King Suite

  • Sleeps 3

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Lobby

Chiang Mai Marriott Hotel

Chang Khlan
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
4.6 out of 5, Wonderful, 1,003 reviews
The price is AU$265
includes taxes & fees
9 Mar - 10 Mar
Chiang Mai Marriott Hotel

About the area

Chiang Mai

A luxury stay in the heart of Chiang Mai awaits you at Shangri-La Chiang Mai. Within just a 15-minute stroll, you'll find Chiang Mai Night Bazaar and Iron Bridge. Highlights at this family-friendly hotel include 3 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering at Chi Spa can include massages, body wraps and body scrubs along with access to the sauna and hot tub. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the free kids' club, gym, outdoor tennis court and sauna. Business amenities include 3 meeting rooms, a business centre, and limo/town car service. Other amenities include free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of a free shopping centre shuttle. .Places within a 30-minute walk of this 5-property class Chang Khlan hotel include Warorot Market and Tha Phae Gate.

What's nearby

  • Riverside - 5 min walk - 0.5 km
  • Anusarn Market - 7 min walk - 0.6 km
  • Mae Kha Canal Village - 9 min walk - 0.8 km
  • Chiang Mai Night Bazaar - 10 min walk - 0.9 km
  • Tha Phae Gate - 17 min walk - 1.5 km

Getting around

  • Chiang Mai Railway Station - 10 min drive
  • Chiang Mai (CNX-Chiang Mai Intl.) - 17 min drive

Restaurants

  • ‪เนื้อวัวรสเยี่ยม (Rote Yiam Beef Noodle) - ‬2 min walk
  • ‪Lobby Lounge - ‬8 min walk
  • ‪川味金牌火锅（The Astra 2楼） - ‬3 min walk
  • ‪Roastniyom coffee - The Astra Condo - ‬3 min walk
  • ‪เจียงลูกชิ้นปลา สาขาถนนช้างคลาน阿江鱼丸汤面 Jiang Fish Balls - ‬3 min walk

About this property

Shangri-La Chiang Mai

Luxury hotel with 3 restaurants, near Chiang Mai Night Bazaar
Shangri-La Chiang Mai offers its guests a full-service spa, an outdoor tennis court, and a waterslide. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre, 3 meeting rooms, and limo/town car service. An outdoor pool, a children's pool, and a health club are also featured at the luxury Shangri-La Chiang Mai. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Chiang Mai hotel.

  • 1 building
  • 277 guestrooms or units
  • 12 levels
  • 3 dining venues
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Shangri-La Chiang Mai offers 277 air-conditioned accommodations with fireplaces and minibars. A pillow menu is available. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

This Chiang Mai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Chi Spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub.

Similar properties

Lobby
Chiang Mai Marriott Hotel
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
4.6 out of 5, Wonderful, 1,003 reviews
The price is AU$265
includes taxes & fees
9 Mar - 10 Mar
Chiang Mai Marriott Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free shopping centre shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 720 for adults and THB 360 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • China Kitchen
  • Kad Kafe'

Things to do

  • Basketball
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • Baby bath
  • Children's pool
  • Free children's club
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Designated smoking areas
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rate plans for children ages 6-11, and can be requested onsite for the listed child breakfast fee. There is no breakfast fee for up to 2 children ages 5 and under. Additional children ages 5 and under can receive breakfast for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Chiang Mai

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 720 for adults and from THB 360 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, Alipay and WeChat Pay. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La) guidelines.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Chiang Mai Hotel Shangri-La
Chiang Mai Shangri-La
Chiang Mai Shangri-La Hotel
Hotel Shangri-La Chiang Mai
Shangri-La Chiang Mai
Shangri-La Chiang Mai Hotel
Shangri-La Hotel Chiang Mai
Chiang Mai Shangri La
Shangri La Chiang Mai
Shangri La Hotel Chiang Mai

Frequently asked questions

What is the cancellation policy at Shangri-La Chiang Mai?

Shangri-La Chiang Mai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shangri-La Chiang Mai?

As of 15 Feb 2026, prices found for a 1-night stay for 2 adults at Shangri-La Chiang Mai on 2 Mar 2026 start from AU$253.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shangri-La Chiang Mai?

Yep, Shangri-La Chiang Mai has a free self car park and free valet parking.

Is there a spa on site at Shangri-La Chiang Mai?

Yep, Chi Spa is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Shangri-La Chiang Mai have a pool?

Shangri-La Chiang Mai has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 8:00 AM to 7:00 PM.

Does Shangri-La Chiang Mai have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Shangri-La Chiang Mai?

Shangri-La Chiang Mai features a full-service spa, a health club and an outdoor pool.

What makes Shangri-La Chiang Mai a romantic place to stay?

A hot tub and couples dining, as well as fireplaces and massage services available in the guestrooms, help set the scene for a romantic weekend at Shangri-La Chiang Mai.

Is Shangri-La Chiang Mai family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as baby baths and childcare services in the guestrooms, it's no surprise that Shangri-La Chiang Mai is a hit with families.

Does Shangri-La Chiang Mai serve breakfast?

Sure does, buffet breakfast is available daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Shangri-La Chiang Mai?

No, Shangri-La Chiang Mai does not offer an airport shuttle service.

Is there a bar or restaurant at Shangri-La Chiang Mai?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Shangri-La Chiang Mai?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Shangri-La Chiang Mai?

No, pets and service animals are not allowed.

Shangri-La Chiang Mai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 685 out of 1002 reviews
Rating 8 - Good. 217 out of 1002 reviews
Rating 6 - Okay. 61 out of 1002 reviews
Rating 4 - Poor. 18 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jonathan, Ascot

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel
Stayed 3 nights in Nov 2025

10/10 Excellent

donna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Food and hospitality was amazing Water slide was closed for maintenance which was disappointing for the kids.
Stayed 2 nights in Nov 2025

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room. Excellent hotel with nice breakfast, and the horizon club was great for tea time and happy hour. The pool and slide is great for kids and adults both, and although the weather wasn’t great, we still got to use it. Hotel is in a great location, close to the night market. Staff was very helpful.
Stayed 3 nights in Nov 2025

10/10 Excellent

Craig

Stayed 2 nights in Nov 2025

10/10 Excellent

Niroshan

Stayed 1 night in Nov 2025

10/10 Excellent

Kyle

Stayed 2 nights in Oct 2025

10/10 Excellent

Daljeet

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall excellent place
Stayed 3 nights in Oct 2025

10/10 Excellent

Ananth Krishnen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay and the staff was super helpful and cordial . Thank you team for the wonderful experience
Stayed 6 nights in Oct 2025

4/10 Poor

Scott Matthew

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Hotel is very dated and overdue for a complete renovation. Many features show their age, in the rooms and the common areas. Unpleasant smell in corridors and rooms. We had confidence in the Shangri-La brand name when we booked the hotel, not anymore. There are better places to stay in Chiang Mai. On the positive side the service was good and the breakfast decent.
Stayed 2 nights in Oct 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was wonderful, friendly and efficient. Location is near to the night market and a reasonable walk to old town. Good restaurants in the hotel, the buffet breakfast is much better than most Asian hotels that are reasonably priced. I would definitely stay here again.
Stayed 1 night in Oct 2025

8/10 Good

Peter

Stayed 3 nights in Sep 2025

10/10 Excellent

qing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overalll
Stayed 3 nights in Oct 2025

10/10 Excellent

shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Front desk Kha and house keeper Joe

This place was amazing. Mr.Ram ( I believe his first name is Khan) at the front desk and house keeper Joe made the stay extra special
Stayed 1 night in Sep 2025

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, amenities
Stayed 5 nights in Sep 2025

10/10 Excellent

Ching

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were beautiful and well maintained. The pool was large and clean. Staff were friendly and attentive. It was a great experience!
Stayed 3 nights in Sep 2025

8/10 Good

Tristin

Stayed 1 night in Aug 2025

6/10 Okay

Athina

Travelled with partner
Liked: Cleanliness, amenities
This property isn’t up to par with other 5 star hotels. Surprising for a Shangri-la brand, but our experience was average at best. The rooms are extremely dated, the service is just fine (no welcome drinks or towels during check-in), and the AC was noisy. The saving grace was their breakfast and pool.
Stayed 3 nights in Aug 2025

10/10 Excellent

Rachel

Stayed 4 nights in Aug 2025

10/10 Excellent

Bill

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities

Unfortunately unimpressed

The expectations were pretty high considering the brand name - but unfortunately, aside from specifically the concierge service, I wasn’t impressed. It’s well located, and lots of things to do and visit within walking distance. The rooms (5th floor) are pretty outdated and there was a serious moldy smell for the first 4 days (which took daily complaining to eventually get it fixed). The pool grounds are nice and spacious, but (I assume) the amount of beds can’t hold full occupancy of the hotel. The breakfast is nice and offers wide varieties. The lobby restaurant menu (specially for vegetarians) isn’t too impressive.
Stayed 8 nights in Jul 2025

10/10 Excellent

ralph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel greets you with warmth and hospitality from the moment you walk through the door. Staff extremely courteous and responsive. Horizon Lounge was a quiet oasis to relax and enjoy drinks and food. Free parking was an added bonus when it’s common to pay $50 a day or more at many premium hotels.
Stayed 3 nights in Aug 2025

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service

Didn’t live up to the name

The expectations were pretty high considering the brand name - but unfortunately, aside from specifically the concierge service, I wasn’t impressed. It’s well located, and lots of things to do and visit within walking distance. The rooms (5th floor) are pretty outdated and there was a serious moldy smell for the first 4 days (which took daily complaining to eventually get it fixed). The pool grounds are nice and spacious, but (I assume) the amount of beds can’t hold full occupancy of the hotel. The breakfast is nice and offers wide varieties. The lobby restaurant menu (specially for vegetarians) isn’t too impressive.
Stayed 8 nights in Jul 2025

10/10 Excellent

Bernardina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful , nice place for family
Stayed 2 nights in Jul 2025

10/10 Excellent

Vincent

Stayed 4 nights in Jul 2025