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Superior Inn Hotel and Conference Centre Thunder Bay

3.0 star property
Family-friendly hotel with fitness centre and 24-hour front desk

Photo gallery for Superior Inn Hotel and Conference Centre Thunder Bay

Bar (on property)
Reception
Indoor spa tub
Breakfast area
1 bedroom, desk, laptop workspace, blackout curtains

Reviews

6.8 out of 10

Popular amenities

  • Hot tub
  • Bar
  • Pet-friendly

Explore the area

View map
555 Arthur St W, Thunder Bay, ON, P7E 5R5
  • Place, Redwood Park
    ‪6 min drive‬
  • Place, Thunder Bay Regional Health Sciences Centre
    ‪7 min drive‬
  • Place, International Friendship Garden
    ‪8 min drive‬
  • Airport, Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

Highlights

Heating
Free rollaway/extra beds
Mini-fridge
HDTV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Bathtub, Pool View

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Bathtub, Pool View

Highlights

Heating
Free rollaway/extra beds
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Business Room, Multiple Beds

1 bedroom, desk, laptop workspace, blackout curtains

Business Room, Multiple Beds

Highlights

Heating
Free rollaway/extra beds
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds, Poolside

1 bedroom, desk, laptop workspace, blackout curtains

Superior Room, 2 Queen Beds, Poolside

Highlights

Heating
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool View

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Pool View

Highlights

Heating
Free rollaway/extra beds
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

Highlights

Heating
Free rollaway/extra beds
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds

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About the area

Thunder Bay

A family-friendly stay in Thunder Bay awaits you at Superior Inn Hotel and Conference Centre Thunder Bay. You'll be 2.6 km (1.6 mi) from International Friendship Garden and 2.6 km (1.6 mi) from Redwood Park. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The family restaurant, Lake and Spruce, is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, Hot tub, kids' swimming pool and waterslide. 15070 square feet (1400 square metres) of event facilities include meeting rooms and a conference centre. Other amenities include free Wi-Fi in public areas and laundry facilities. There's also the convenience of free extended parking. .With a stay at this 3-property class Thunder Bay hotel, you'll be 3.2 km (2 mi) from Centennial Botanical Conservatory and 3.5 km (2.2 mi) from Chapples Golf Course.

What's nearby

  • Thunder Bay Regional Health Sciences Centre - 7 min drive - 8.5 km
  • Intercity Shopping Centre - 8 min drive - 9.2 km
  • Lakehead University - 9 min drive - 9.2 km
  • Thunder Bay Community Auditorium - 10 min drive - 10.3 km
  • Fort William Gardens - 11 min drive - 4.1 km

Getting around

  • Thunder Bay, ON (YQT-Thunder Bay Intl.) - 2 min drive

Restaurants

  • ‪Starbucks - ‬15 min walk
  • ‪Tim Hortons - ‬3 min drive
  • ‪Burger King - ‬15 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Nomad - ‬3 min drive

About this property

Superior Inn Hotel and Conference Centre Thunder Bay

Family-friendly hotel with fitness centre and 24-hour front desk
Superior Inn Hotel and Conference Centre Thunder Bay offers its guests a kids' pool, an indoor pool, a waterslide, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 15070 square feet (1400 square metres) and includes a conference centre. A fitness centre, a vending machine, and multilingual staff are also featured at the family-friendly Superior Inn Hotel and Conference Centre Thunder Bay. Free self parking is available.

This 3-star Thunder Bay hotel is smoke free.

  • 1 building
  • 181 guestrooms or units
  • 3 levels
  • Conference rooms
  • 15070 sq ft of conference space
  • 1400 sq. m of conference space
  • Built in 1970
  • Conference centre
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Superior Inn Hotel and Conference Centre Thunder Bay offers 181 accommodations with coffee/tea makers and a hairdryer. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lake and Spruce

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Waterslide

Family friendly

  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference centre (15,070 square foot of space)
  • Meeting rooms

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 85.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed for Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue
The following facilities are closed on Monday, Tuesday and Wednesday:
  • Children's pool
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per accommodation (varies based on length of stay)
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: CAD 85.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Victoria Inn Hotel Thunder Bay
Victoria Thunder Bay
Victoria Inn Hotel Convention Centre Thunder Bay
Victoria Inn Hotel Convention Centre
Superior Conference Thunder
Victoria Inn Hotel Convention Centre
Superior Inn Hotel Conference Centre Thunder Bay
Superior Inn Hotel and Conference Centre Thunder Bay Hotel
Superior Inn Hotel and Conference Centre Thunder Bay Thunder Bay

Frequently asked questions

What is the cancellation policy at Superior Inn Hotel and Conference Centre Thunder Bay?

Superior Inn Hotel and Conference Centre Thunder Bay offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Superior Inn Hotel and Conference Centre Thunder Bay?

Yep, Superior Inn Hotel and Conference Centre Thunder Bay has a free self car park, free extended parking and free RV/bus/truck parking.

Does Superior Inn Hotel and Conference Centre Thunder Bay have a pool?

Superior Inn Hotel and Conference Centre Thunder Bay has an indoor pool and a kids' pool. The pool is open 9:00 AM to 9:00 PM.

Does Superior Inn Hotel and Conference Centre Thunder Bay have a waterslide?

Yep, this property has a waterslide!

Is Superior Inn Hotel and Conference Centre Thunder Bay family-friendly?

You bet! With amenities such as a children's pool, children's meals and a waterslide, it's no surprise that Superior Inn Hotel and Conference Centre Thunder Bay is a hit with families.

Is there a free airport shuttle available at Superior Inn Hotel and Conference Centre Thunder Bay?

No, Superior Inn Hotel and Conference Centre Thunder Bay does not offer an airport shuttle service.

Is there a bar or restaurant at Superior Inn Hotel and Conference Centre Thunder Bay?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner. The dining venue is closed on Christmas Eve and Christmas Day.

What time are check-in & check-out at Superior Inn Hotel and Conference Centre Thunder Bay?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Reviews

Superior Inn Hotel and Conference Centre Thunder Bay Reviews

6.8

7.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 277 out of 1010 reviews
Rating 8 - Good. 233 out of 1010 reviews
Rating 6 - Okay. 213 out of 1010 reviews
Rating 4 - Poor. 127 out of 1010 reviews
Rating 2 - Terrible. 160 out of 1010 reviews

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness
The front receptionist that checked me in seemed absolutely miserable to be there which wasn’t a great first impression. However all the other front reception staff were friendly. The bed wasn’t super comfortable. The room was very spacious which was nice. The hotel is a bit of a maze though.
Stayed 1 night in Aug 2025

8/10 Good

Jason

Stayed 1 night in Aug 2025

2/10 Terrible

Janet

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Probably a 2 rating. Room felt dirty there was a smell and the carpet was filthy. Smokers right at front door seemed like a hang out. Restaurant was not advertised in room and no information about other restaurants close by. Parking was limited and only one entrance to get your stuff in. Tiny elevator hard to get into elevator. Should have an organizer in the shower rather than having your shampoo, soap and conditioner on the floor. TV did not have a guide you had to scroll channel by channel. These are the reasons we marked the experience so low. .
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Our second stay was much better. Staff was always good but one member went above & beyond. Thank you for hearing our concerns & making things more than i ever expected. If we return to the area we will defi itely book with you again.
Stayed 1 night in Aug 2025

8/10 Good

Mackenzie

Stayed 1 night in Aug 2025

8/10 Good

Mackenzie

Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Accommodating staff, but it needs a more thorough cleaning on the bed skirts. Truly patient staff, the clientele I witnessed were sooooo rude to the concierge and they were so polite and accommodating to this aweful man.
Stayed 1 night in Aug 2025

10/10 Excellent

Brandon

Stayed 1 night in Aug 2025

2/10 Terrible

Cheryl lynn

Travelled with family
Liked: Amenities
I liked the price and location! But the room that was given was in back of building and the door alarm would go out throughout the night because people were exiting when it clearly said alarm would sound! Which made for a terrible sleep after a 10 hr drive that day and 10 hr drive the next day!
Stayed 1 night in Aug 2025

10/10 Excellent

Robert Meredith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Marsha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I visited Thunder Bay again,this property (Superior Inn) I would choose again. Thank you for a great stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tara

Stayed 2 nights in Aug 2025

8/10 Good

Bonnie

Lots of guests with children who were really really enjoying the property! The pool was quite a draw with the waterslide. Our room overlooked the pool and we couldn’t hear anything. Clean and quiet. My only thing was for such a large property there was only 1 elevator to accommodate so many guests. Lots of parking.
Stayed 1 night in Aug 2025

10/10 Excellent

lila, marathon

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was awesome kids sleep all night
Stayed 1 night in Aug 2025

2/10 Terrible

Crystal

Travelled with family and small children, Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
When we checked into the room, opened the fridge to put our daughter’s breast milk in the fridge to find mold. Front staff were very kind and came to scrub the fridge clean thankfully as there were no other rooms to be moved to. Later in the evening when putting our very tired daughter to bed, other guests kept going out the emergency doors and setting off the alarms, after the forth alarm went off and woke our daughter up my husband went and let the front staff aware that they had woken her up and were also partying outside our window. We understand people want to enjoy their time in cities as well, but so do we. Front staff seemed very eager to fix the situation. Hoping that the situation will continue to be resolved.
Stayed 1 night in Aug 2025

8/10 Good

Heather

Liked: Staff & service, property conditions & facilities
phone in the room didn’t work
Stayed 1 night in Aug 2025

6/10 Okay

Ezra Bruno

It’s alright
Stayed 1 night in Aug 2025

4/10 Poor

Margaret

Travelled with family and small children
It was good that renovations are happening as it looks like the place needs it. Unfortunately the room beside us was being renovated and it was very loud. We knocked and the contractor apologized and moved onto a quieter job. The hotel was very busy. Our room overlooked the pool and it was very loud for our 5 year old to try and get to sleep at 8:00pm. The restaurant was very understaffed. The outside was in need of some landscape work. Some ash trays are needed as there were cigarette butts everywhere and a woman trying to keep on top of sweeping them up.
Stayed 1 night in Aug 2025

8/10 Good

Jason

Stayed 1 night in Aug 2025

4/10 Poor

Jamie

Stayed 1 night in Aug 2025

4/10 Poor

Richard

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our room has no air cinditioning, the carpet is all wet, the toilet leaks, very disappointed. Were here again thursday hopefully we get a better room, will mention to front desk.
Stayed 1 night in Aug 2025

4/10 Poor

Gerald

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
HVAC system didn’t work. Hotel Was extremely noisy. All entrances besides the front entrance were alarmed. People used them anywayand loud alarms sounded very often. Other guests were visiting in hallways loudly late into the night. Could hear loud people in both adjacent rooms.
Stayed 1 night in Aug 2025

6/10 Okay

Sharon

Travelled with family
Liked: Staff & service
The carpet is very bad in the room and hallways. The ceiling in the hallways is extremely dated The room other than the carpet is nice. Didn’t try the restaurant and too old to use the slide and water park type pool. Hope they continue to update. Price is too high I thought
Stayed 2 nights in Aug 2025

6/10 Okay

Bruce, Radium Hot Springs

Room not ready at 3 pm check in.
Stayed 1 night in Aug 2025

10/10 Excellent

Jael

Stayed 1 night in Aug 2025

10/10 Excellent

Jeffery

Stayed 1 night in Aug 2025