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Cactus Royal Resort & Spa

Property class: 5 and above

Photo gallery for Cactus Royal Resort & Spa

A pool area with lounge chairs and thatched umbrellas.
A restaurant with multiple dining tables and chairs, large windows offering a view of the ocean, and a warm interior with wooden beams and hanging lights.
A building with a sign reading "Cactus Royal Spa & Resort" with a palm tree in front.
A spacious hotel dining area with multiple tables and a buffet.
A spacious lobby with a central round table, multiple seating areas, and a stone wall backdrop.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
  • Pet-friendly
  • Parking included

Explore the area

View map
Stalis, Hersonissos, Crete Island, 70007
  • Place, Stalis Beach
    ‪9 min walk‬
  • Place, Aelos Beach
    ‪3 min drive‬
  • Place, Star Beach Water Park
    ‪6 min drive‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪25 min drive‬

Room options

View all photos for Double Room

A hotel room with a bed, bedside lamps, a wooden nightstand, a desk with a chair, and a view of the outdoors through a glass door.

Double Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

A hotel room with a bed, a chair, a bedside table with a lamp, and a large window with curtains.

Suite, 1 Bedroom

  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room, Private Pool

A hotel room with a bed, bedside table, lamp, and a view of the outdoor area.

Superior Room, Private Pool

  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Stalida

At Cactus Royal Resort & Spa, you'll be connected to a shopping centre and 0.6 km (0.4 mi) from Stalis Beach. Highlights at this luxury hotel include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include hot stone massages and sports massages along with body wraps, body scrubs and aromatherapy. The restaurant, Philoxenia, is open for lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site indoor swimming pool and Turkish bath/hammam. Business travelers can take advantage of meeting rooms and a business centre. Plus you'll find free Wi-Fi in public areas, a sauna and a coffee shop/cafe. Free buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Near this 5-property class Hersonissos hotel, you'll find Star Beach Water Park.

What's nearby

  • Stalis Beach - 9 min walk - 0.8 km
  • Aelos Beach - 3 min drive - 1.6 km
  • Malia Beach - 3 min drive - 2.3 km
  • Star Beach Water Park - 6 min drive - 5.7 km
  • Port of Hersonissos - 10 min drive - 8.4 km

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 25 min drive

Restaurants

  • ‪The Red Lion Bar & Restaurant - ‬4 min walk
  • ‪Beachcomber - ‬1 min walk
  • ‪Poseidon Pool Bar - ‬8 min walk
  • ‪Slainte Irish Pub - ‬10 min walk
  • ‪Kostas - ‬1 min walk

About this property

Cactus Royal Resort & Spa

Cactus Royal Resort & Spa is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Cactus Royal Resort & Spa, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This all-inclusive hotel also offers a steam room, a garden and a terrace. You'll have access to the health club at a partner property. Self parking is free.

Smoking is allowed in designated areas at this 5-star Hersonissos hotel.

  • 177 guestrooms or units
  • 2 levels
  • 5 buildings
  • 2 dining venues
  • Conference rooms
  • Built in 2010
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Cactus Royal Resort & Spa offers 177 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation includes desks. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels.

Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a ceiling fan. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

A resort with a swimming pool, beachside lounge areas, and a view of the ocean at dusk.
Alexander Beach Hotel & Village Resort
Hersonissos
  • On private beach
  • Pool
  • Breakfast included
  • Spa
4.5 out of 5, Wonderful, 242 reviews
Alexander Beach Hotel & Village Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Elia
  • Philoxenia

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 5 buildings
  • Built in 2010
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 (weight limit: 11 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Cactus Royal Hotel Hersonissos
Cactus Royal Chersonissos
Cactus Royal Hersonissos
Cactus Royal Hotel Chersonissos
Cactus Royal Resort Spa
Cactus Royal & Spa Hersonissos
Cactus Royal Resort & Spa Hotel
Cactus Royal Resort & Spa Hersonissos
Cactus Royal Resort Spa All Inclusive
Cactus Royal Resort & Spa Hotel Hersonissos

Frequently asked questions

What is the cancellation policy at Cactus Royal Resort & Spa?

Cactus Royal Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Cactus Royal Resort & Spa?

Yep, Cactus Royal Resort & Spa has a free self car park.

Are there any beaches close to Cactus Royal Resort & Spa?

Yep, Cactus Royal Resort & Spa is a short 7-minute walk from Stalis Beach. Fun beach activities include volleyball, scuba diving and waterskiing. You can also find motor boats and boat tours.

Is there a spa on site at Cactus Royal Resort & Spa?

Yep, there is an onsite spa at Cactus Royal Resort & Spa. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Cactus Royal Resort & Spa have a pool?

Cactus Royal Resort & Spa has 2 outdoor swimming pools and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Cactus Royal Resort & Spa?

Cactus Royal Resort & Spa features 2 outdoor pools, a full-service spa and an indoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Cactus Royal Resort & Spa a romantic place to stay?

Couples spa treatments and a lounge bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Cactus Royal Resort & Spa.

Does Cactus Royal Resort & Spa serve breakfast?

Yep, complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Cactus Royal Resort & Spa?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Cactus Royal Resort & Spa?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Cactus Royal Resort & Spa?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Cactus Royal Resort & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 41 out of 62 reviews
Rating 8 - Good. 17 out of 62 reviews
Rating 6 - Okay. 4 out of 62 reviews
Rating 4 - Poor. 0 out of 62 reviews
Rating 2 - Terrible. 0 out of 62 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place to stay

Loved everything apart from bad weather. Food was fantastic, room was lovely and clean. Couldn’t fault anything
Stayed 7 nights in May 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel right in the heart of Stalis. Perfect for quick access to the beach and a 35 minute walk to Oooh Ahhh Malia. Our third stay at the hotel and would definitely return. Staff are ,almost all, friendly and helpful. Room 133 was great. The girls from the Spa, where you pick up your pool towels, are all fantastic.
Stayed 14 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
​An absolutely amazing stay! ​This is a stunning hotel where everything is kept to the highest standard. The staff are true professionals, and the food and drinks are a total "wow"—both in terms of quality and beautiful presentation. Cleanliness here is flawless, literally down to the very last millimeter! I also loved the wonderful entertainment and the perfectly landscaped, well-kept grounds. ​The location is perfect: the sea is just a 2-minute walk across the road. Plus, right behind the hotel, there’s a long promenade lined with shops and bars, so there is always a great place to go for a stroll. ​I will definitely be coming back here!
Stayed 7 nights in Jul 2026
Verified review

6/10 Okay

Disliked: Staff & service, amenities
This is a 3-star resort at best. We stayed at a number of 5-star resorts while in Greece and Royal Cactus unfortunately wasn’t one. The resort definitely nickel and dimes you. They claim all inclusive but so much costs extra. A sparkling wine or Freddo cappuccino or even a bottled water costs extra. Any room service costs extra. The drinks that are included taste very artificial. We stayed at other resorts that were not all inclusive and the Freddo cappuccinos were included as part of breakfast. One night I didn’t feel well and asked if I could have a bottle of water to take up to the room and was told it would cost 3.50. Which was fine and I asked if I could room charge, they couldn’t figure it out for almost 5 minutes so I finally gave up and said not to worry about it, and went up to my room without water… instead of them just showing some hospitality and letting me take it. Be prepared to inhale smoke everywhere you go and to never be able to find a pool lounger. We only ate at the resort once bc the food was dry and bland. Desserts were good. No dinner drink service or waiter service at the pool. Poor WiFi and hot water ran out a number of times. Cleaning supplies left out in the hallways for guests to see every day. If you want a true 5-star experience, take your money elsewhere!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Großartiges Hotel, toller und freundlicher Service, gutes Essen
Stayed 10 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Alles Top
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Wir hatten ein Zimmer mit eigenem Pool und waren mit allem absolut glücklich
Stayed 12 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A taste of luxury without the luxury price tag

I was very impressed with my stay. The facilities (hotel, gym & spa) were exceptional & there was plenty of variety at breakfast and lunch (i didn’t sample the food options in the evening). The staff were very friendly & couldn't be more helpful. The pool was always clean but despite the pictures on the website it's difficult to do full lengths & is more of a cool down type of pool. There is frequent themed nights & whilst I was there there was traditional Greek dancing & singers on. The only thing I could fault was the mattress was very hard so took me a few nights to get used to it & get a good night's sleep. I also used the voucher for the a la carte restaurant within the hotel called Elia. The 6 course meal was absolute perfection & the menu contained some of the best food I have ever eaten so you must visit there if you stay. Very luxurious, well worth the money.
Stayed 7 nights in Sep 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The private pool in our room was phenomenal, yet the towel services for the resort were obscure. Also, the large resort pool chairs were always “held” by patrons who never removed their towels which was frustrating as someone who came in after them.
Stayed 6 nights in Aug 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and the hotel was clean, with good facilities and enough space for everyone. The food was fresh, with a wide variety to choose from so something for all. Definitely recommend this as a destination.
Stayed 7 nights in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Das Hotel ist im gesamten sehr sauber. Das Essen ist abwechslungsreich, es kommt keine lange weile auf. Verbesserungsfähig ist die Zimmerreinigung. Im Bad wird nicht mal der Duschvorleger hoch genommen wenn man ihn liegen lässt. Wenn Kosmetiktücher alle, dann alle. Dabei wäre es ein leichtes diese nachzufüllen. Aber das sind wirklich Kleinigkeiten. Ansonsten war es ein sehr schöner Aufenthalt.
Stayed 9 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seul point négatif: coffre fort dans la chambre payant.
Stayed 14 nights in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 Sterne lage! 5 Sterne Hotel! Fair flott freundlich!
Stayed 6 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr schönes, ruhiges Hotel. Tolle Pools und das Essen war Extraklasse. Da gibt es nichts zu meckern.
Stayed 7 nights in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
J’ai particulièrement apprécié l’amabilité du personnel et leur sourire.
Stayed 7 nights in Sep 2019
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Auf Grund der hervorragenden Bewertungen haben wir uns für dieses Hotel entschieden. Leider muss ich sagen, dass ich diese hohen Bewertungen nicht nachvoll ziehen kann. Das Personal war teilweise sehr unfreundlich vor allem bei unserer Ankunft am Hotel. Wir haben nur eine Zimmerkarte erhalten für ein Zweibettzimmer, keine Erklärungen nur die Zettel die sollten wir lesen. Absolut nicht akzeptabel für ein 5* Hotel. Unsere Ankunft war gegen 21 Uhr 15 und da haben wir schon kein Essen mehr bekommen, trott All Inklusive Hotel. Stattdessen wurden uns zwei latschige Sandwichbrötchen mir Chips aufs Zimmer gelegt. Das Essen war teilweise eine Zumutung vor allem das Fleisch, sehr trocken und nicht warm. Die All Inklusive Cocktails werden alle mit minderwertigen Alkoholen und Säften zubereitet, so dass man nach einigen Cocktails sowieso freiwillig darauf verzichtet. Im Allgemeinen waren wir also sehr enttäuscht vom Standard in diesem Hotel und würden auch nicht wieder dorthin gehen.
Stayed 2 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bellissima struttura di tutto rispetto per le 5 stelle, unico neo la spiaggia non all'altezza della struttura, compensa comunque con le tre piscine e quelle riservate alle suite. I ristoranti con cucina ottima ampia scelta Lo consiglio vivamente.
Stayed 7 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were anazing the cleanliness and the food were fantastic
Stayed 14 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with extremely helpful staff. A high standard of room and cleanliness - very relaxing in lovely surroundings.
Stayed 6 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnifique Hotel, avec un buffer qui change tous les jours pour le plaisir de ses occupants, avec soirees a theme.
Stayed 7 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hôtel très beau, très propre, le personnel est très sympatique et à vos petits soins. Parfait
Stayed 9 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
management du personnel au top ce qui génère de bonnes prestations dans son ensemble
Stayed 15 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Tout est excellent. Peut être un petit bémol : quelques soirées sans aucune animation donc on s’ennuie un peu .
Stayed 7 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a very nice location. One of the swimming pool where we sun bathe most of the time has a nice view of the mountains. The food and drinks are excellent, hats off to the chefs and kitchen staff. Majority of the staff were really friendly especially the bartenders and the waiters. Will recommend this hotel to my fAmily and friends. Crete is a stunning island.
Stayed 7 nights in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are excellent. The standard of the food was really good. The quality of the accommodation is superb.
Stayed 7 nights in May 2019