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Conrad Jiuzhaigou

Photo gallery for Conrad Jiuzhaigou

A modern hotel complex with multiple buildings, each featuring balconies and large windows, set against a backdrop of mountains and a winding road.
Property video
A spacious lobby with a high ceiling and wooden beams, featuring a central seating area with sofas and round tables, flanked by large windows and a stone wall backdrop.
A room with a large window offering a mountain view, a sofa, a small table with a cup, and a fireplace.
A cozy outdoor seating area with a fire pit, logs, and a view of snow-covered mountains.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$386
includes taxes & fees
6 Aug - 7 Aug

Explore the area

View map
Zhangzha Town, Ngawa Autonomous Prefecture, 623402
  • Place, Jiuzhai Valley National Park
    ‪1 min walk‬
  • Place, Shuzheng Village
    ‪16 min drive‬
  • Place, Ganhaizi National Forest Park
    ‪24 min drive‬

Room options

View all photos for Villa, 2 Bedrooms (Zhangzha)

A spacious living room with a sofa, coffee table, and a dining area with chairs.

Villa, 2 Bedrooms (Zhangzha)

  • Hill view
  • 302 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Villa, 3 Bedrooms (Jiuzhai)

A spacious room with a large wooden table, comfortable seating, and a view of a mountainous landscape through large windows.

Villa, 3 Bedrooms (Jiuzhai)

  • Hill view
  • 460 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Lake View

A hotel room with a large bed, a desk, a television, and a view of the outdoors.

Deluxe Room, 1 King Bed, Lake View

  • Garden view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed, Lake View

A spacious living room with a large TV, a sofa, a coffee table, and a view of a green landscape through large windows.

Deluxe Suite, 1 King Bed, Lake View

  • Garden view
  • 110 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed (Connecting Rooms)

A modern hotel room with a large bed, a desk with a television, a seating area with a chair and ottoman, and a decorative wall mural.

Deluxe Room, 1 King Bed (Connecting Rooms)

10.0 out of 10
Exceptional
(1 review)
  • Hill view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed (Connecting Rooms)

A spacious living area with a high ceiling, a large painting, a sofa, a coffee table, a TV, and a decorative cabinet.

Deluxe Suite, 1 King Bed (Connecting Rooms)

  • Hill view
  • 110 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed

A hotel room with a bed, a sofa, a table, a TV, and a decorative wall piece.

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Hill view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Suite, 1 King Bed

A modern hotel room with a large TV, a sofa, a coffee table, and a dining area with chairs and a table.

Premium Suite, 1 King Bed

  • Hill view
  • 110 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite, 1 King Bed (Connecting Rooms)

A spacious living room with a large TV, comfortable seating, and a view of a lush garden.

Presidential Suite, 1 King Bed (Connecting Rooms)

  • Hill view
  • 300 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, Lake View

A hotel room with two beds, a desk, a TV, and a large window with a mountain view.

Deluxe Room, 2 Single Beds, Lake View

  • Lake view
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds (Connecting Rooms)

A hotel room with two beds, a large wall art piece, a flat-screen TV, and a small table.

Deluxe Room, 2 Single Beds (Connecting Rooms)

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, 2 Single Beds

A modern hotel room with a large bed, a sofa, a coffee table, and a TV.

Premium Room, 2 Single Beds

  • Mountain view
  • 55 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, 1 King Bed (Kiki Dino Family Room)

A hotel room with a bed, a desk, a chair, a table, a sliding toy, a tent, and a wall with a painting.

Family Room, 1 King Bed (Kiki Dino Family Room)

  • Mountain view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for King Deluxe Room

Down duvets, minibar, in-room safe, desk

King Deluxe Room

  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for King Deluxe Lake View Room

Down duvets, minibar, in-room safe, desk

King Deluxe Lake View Room

  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

Jiuzhaigou County

A luxury stay in Ngawa Autonomous Prefecture awaits you at Conrad Jiuzhaigou. You'll be 0.1 km (0.1 mi) from Jiuzhai Valley National Park and 6.8 km (4.2 mi) from Zharu Temple. Highlights at this resort include 2 restaurants, a full-service spa and a 24-hour gym. .This pet-friendly resort offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include spa services, a garden and dry cleaning/laundry services. Self-service breakfast is available daily between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also the convenience of train pick-up service. .With a stay at this 5-property class Ngawa Autonomous Prefecture resort, you'll be 13.9 km (8.7 mi) from Shuzheng Village and 19.7 km (12.2 mi) from Ganhaizi National Forest Park.
View more Resorts in Jiuzhaigou CountyOpens in a new window

What's nearby

  • Jiuzhai Valley National Park - 1 min walk - 0.0 km
  • Zharu Temple - 8 min drive - 7.5 km
  • Shuzheng Village - 16 min drive - 16.4 km
  • Ganhaizi National Forest Park - 24 min drive - 27.7 km
  • Jiafan Ancient City - 26 min drive - 28.7 km

Getting around

  • Jiuzhaigou (JZH-Huanglong) - 95 min drive

Restaurants

  • ‪袁记云饺 - ‬4 min drive
  • ‪McDonald's 麦当劳 - ‬4 min drive
  • ‪乡土特色.冷锅鱼.牦牛肉汤锅 - ‬4 min drive
  • ‪阿布氇孜 | Abu Luzi Tibetan Restaurant - ‬4 min drive
  • ‪KFC 肯德基 - ‬4 min drive

About this property

Conrad Jiuzhaigou

There are 2 restaurants on site. Public spaces have free WiFi. Conrad Jiuzhaigou offers its guests a full-service spa and a 24-hour fitness centre. A train station pick-up service and a train station drop-off service are available for a fee. The luxury Conrad Jiuzhaigou also features spa services, a garden, and concierge services.

Smoking is allowed in designated areas at this 5-star Ngawa Autonomous Prefecture resort.

  • 161 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Built in 2021
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Garden
  • Bellhop
  • Lift
  • Smoking in designated areas
Conrad Jiuzhaigou offers 161 accommodations with minibars and espresso makers. Beds feature down duvets. A pillow menu is available. 49-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the resort's full-service spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Train station pick-up shuttle (surcharge) from 9:00 AM to 5:00 PM
  • Train station shuttle on request
  • Train station drop-off (surcharge)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily self-serve breakfast available 6:30 AM to 10:30 AM for a fee: CNY 188 for adults and CNY 188 for children
  • 2 restaurants

Restaurants on site

  • 沁·全日餐厅
  • 炙·特色餐厅

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Outdoors

  • Garden
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 floors
  • Built in 2021
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CNY 600 per pet, per stay, plus a one-time cleaning fee of CNY 600
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 600.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately CNY 188 for adults and from CNY 188 for children
  • Pet fee: CNY 600 per pet, per stay plus a one-off CNY 600 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 600.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, cash and mobile payments. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Conrad Jiuzhaigou Resort
Conrad Jiuzhaigou Ngawa Autonomous Prefecture
Conrad Jiuzhaigou Resort Ngawa Autonomous Prefecture

Frequently asked questions

What is the cancellation policy at Conrad Jiuzhaigou?

Conrad Jiuzhaigou offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Conrad Jiuzhaigou?

As of 25 July 2026, prices found for a 1-night stay for 2 adults at Conrad Jiuzhaigou on 6 Aug 2026 start from AU$386, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Conrad Jiuzhaigou?

Yep, there is an onsite spa at Conrad Jiuzhaigou.

Does Conrad Jiuzhaigou serve breakfast?

Sure does, self-service breakfast is available daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Conrad Jiuzhaigou?

No, Conrad Jiuzhaigou does not offer an airport shuttle service.

Is there a bar or restaurant at Conrad Jiuzhaigou?

Yep, Conrad Jiuzhaigou has 2 restaurants.

What time are check-in & check-out at Conrad Jiuzhaigou?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Conrad Jiuzhaigou?

Cats and dogs are welcome at Conrad Jiuzhaigou, with dog exercise areas on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Conrad Jiuzhaigou Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 21 out of 25 reviews
Rating 8 - Good. 3 out of 25 reviews
Rating 6 - Okay. 1 out of 25 reviews
Rating 4 - Poor. 0 out of 25 reviews
Rating 2 - Terrible. 0 out of 25 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
We had a truly amazing time there. We enjoyed the peace and nice mountain view and air while in the hotel. What's better is it's right next to the Luneng town centre where it's easy to find restaurants and activities in the evening. Hotel staff were all great!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

DHILLON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best resorts in China. Amazing hospitality and very friendly staff. Definitely recommend to all. Thank you again to all staff and management.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Weng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful, tranquil, quite and restful
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Ying Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnificent views with tranquility

Beautiful hotel with best mountain views. Quiet and nice ambient environment
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Brian

Liked: Cleanliness, amenities
The property was nice and in a nice area for exploring. The staff didn’t really speak any English which made certain aspects challenging, but overall a nice place to stay.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lovely stay at a lovely property

Loved our stay here. We traveled as a family of 8 ranging from age 7 to 75. It was off peak season though during the Christmas holidays so the hotel offered some holiday attractions despite having wound down for the off peak season. The restaurant situation was a little more limited bc of the off peak season.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

AURA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was excellent, the facilities are top and the food offer incredible, specially the desserts and seafood. The hotel transportation was also remarkable and on time, very close to the national parks and other tourist activities, we hope to go back at some time. Special mention to Sophie, Vincent and Darcy for their commitment and kindness. Kind regards Liliana and Nicolás.
Stayed 7 nights in May 2024
Verified

10/10 Excellent

Jianwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked the room for my seniors. Vincent, Assistant Front Office Manager of the property shows his strong professionalism and valuable experience on dealing with cross boarding payment. Great care was granted by Conrad, by Vincent. Nice experience.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Sik Fai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is fine except the toilet ventilation seems not working! It’s not pleasant for the environment.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

JONNIE

Stayed 1 night in Mar 2026
Verified

6/10 Okay

Pei Szu

Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Sin Yi

Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Kachi Kaki

Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Herman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

rabia

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

lam

Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Chiqiang

Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

WAI TONG

Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

KWOK WAI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023