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5.0 out of 5

"Exceptional service. Immaculatly clean throughout. Couldnt fault a thing. " More

By a verified traveller on Thu 20 Jun 2019

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Hotel Description

A luxury stay in the heart of Ho Chi Minh City awaits you at Sheraton Saigon Hotel & Towers. Within steps you'll find Opera House and Nguyen Hue Walking Street. Highlights at this eco-certified hotel include 3 restaurants, a full-service spa, and a casino.

A day of pampering can include massages, body wraps, and reflexology. The buffet restaurant, Saigon Cafe Restaurant, serves international cuisine and is open for breakfast, brunch, lunch, and dinner. Wine Bar is the hotel's own rooftop bar. Enjoy the outdoor swimming pool, gym, and sauna as well as access to fitness classes. 14294 square feet (1328 square meters) of event facilities include 14 meeting rooms and a conference center, and other business amenities include a business center. Other amenities include free WiFi in public areas, a free manager's reception, and a snack bar/deli. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

Sights within a 10-minute walk of this 5-star District 1 hotel include Saigon Central Post Office and Notre Dame Square.

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$269* Per night/room 5 Apr. - 6 Apr.

Club Studio, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Club Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Sheraton Saigon Grand Opera Hotel ratings based on 5 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sheraton Saigon Grand Opera Hotel

Everyone (2) Couples (1) Family (2)
5 out of 5

Posted by on 22 Jul. 2023

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Comment from Hotel Management

24 Jul. 2023 by Sheraton Saigon Hotel & Towers

Dear Glen,We are delighted to know that you had a pleasant experience while staying with us. We would like to express our sincere thanks for your positive feedback and wish you have a nice day.Warm regards,Julian WongGeneral Manager

5 out of 5
Loved the stay

Posted by on 25 Sep. 2022

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Comment from Hotel Management

26 Sep. 2022 by Sheraton Saigon Hotel & Towers

Dear David,On behalf of the Sheraton community, we would like to express our sincere thanks for your positive feedbacks in your recent experience with us. We looking forward to welcoming you back in the future and wish you have a nice day. Warm regards,Julian WongGeneral Manager

5 out of 5
Exceptional service. Immaculatly clean throughout. Couldnt fault a thing.

Posted by on 20 Jun. 2019

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Comment from Hotel Management

28 Jun. 2019 by Sheraton Saigon Hotel & Towers

Dear Guest, Thank you for taking the time to rate us and share with Wotif community. It is great to hear that you had a happy stay at out hotel. We hope to welcome you back to our hotel soon for more delightful stay experiences. With warm regards, Scott Hodgetts General Manager

5 out of 5
Location: Australia

Posted by , from Australia - NSW - Sydney on 13 Feb. 2013

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5 out of 5
Pros: Upgraded to suite
Cons: Leaving
Location: Perfect
Facilities: Outstanding; Value: Great deal; Service: Go the extra mile; Cleanliness: Immaculate; Right in the heart of shopping area

Posted by , from Australia - SA - Adelaide on 26 Jun. 2012

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About the Sheraton Saigon Hotel & Towers

Location 88 Dong Khoi Street, Ho Chi Minh City,

Property Features

Sheraton Saigon Hotel & Towers offers its guests a full-service spa, an outdoor pool, and a sauna. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. A business center and 14 meeting rooms are available. Event space at this hotel measures 14294 square feet (1328 square meters) and includes a conference center. A casino, a fitness center, and a rooftop terrace are also featured at the luxury Sheraton Saigon Hotel & Towers. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. A complete renovation of Sheraton Saigon Hotel & Towers was completed in December 2019. Smoking is allowed in designated areas at this 5-star Ho Chi Minh City hotel.

  • 485 guestrooms or units
  • 25 levels
  • 2 buildings
  • 3 dining venues
  • 14294 sq ft of conference space
  • 1328 sq m of conference space
  • Built in 2003
  • Casino
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Saigon Railway Station (4.2 km / 2.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Sheraton Saigon Hotel & Towers offers 485 accommodations with minibars and safes. Beds feature down comforters. LED televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. This Ho Chi Minh City hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Separate shower and tub
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

The hotel hosts a free manager's reception daily.

Wine Bar - Onsite rooftop bar. Happy hour is offered.

Saigon Cafe Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Li Bai Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

The Lounge - This lobby lounge specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.

Late night fare is available from 24-hour room service.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 4
  • Body wraps
  • Body scrubs
  • Massages
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Sheraton Saigon Hotel & Towers offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 1500000.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Sheraton Saigon Hotel & Towers

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Children stay free
  • Service animals not allowed
  • One child stays free
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • Renewable energy source - solar
  • Grey water recycling system
  • Security system
  • LGBTQIA friendly
  • Children stay free - maximum age 4
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 666792 for adults and VND 317520 for children
  • Airport shuttle fee: VND 2200000 per vehicle (one-way, maximum occupancy 2)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1500000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sheraton Saigon
  • Saigon Sheraton
  • Saigon Sheraton Hotel
  • Saigon Towers
  • Sheraton Saigon
  • Sheraton Saigon Hotel
  • Sheraton Saigon Hotel & Towers
  • Sheraton Saigon Hotel & Towers Ho Chi Minh City
  • Sheraton Saigon Towers
  • Sheraton Saigon Hotel Towers Ho Chi Minh City
  • Ho Chi Minh City Sheraton
  • Sheraton Ho Chi Minh City
  • Sheraton Saigon Hotel And Towers
  • Sheraton Saigon Hotel Towers
  • Sheraton Saigon Towers Ho Chi Minh City
  • Sheraton Saigon Grand Opera
  • Sheraton Saigon Hotel Towers
  • Sheraton Saigon Grand Opera Hotel Hotel
  • Sheraton Saigon Grand Opera Hotel Ho Chi Minh City
  • Sheraton Saigon Grand Opera Hotel Hotel Ho Chi Minh City

You should know

  • Pool access available from 5:30 AM to 11:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Green Globe
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.