Hilton Garden Inn Times Square Deals & Reviews (New York, USA)

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

AU$169* Per night/room 30 Sep. - 1 Oct.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Evolution, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Corner (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Corner (Bathtub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

One Queen Bed, Non-Smoking, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Two Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

See all rooms (13)

Hilton Garden Inn Times Square ratings based on 11 Verified Reviews

Review Summary

3.6 out of 5 3.5 out of 5.0

Room cleanliness 4.0 out of 5.0

Service & staff 4.0 out of 5.0

Room comfort 3.5 out of 5.0

Hotel condition 3.5 out of 5.0

Guest reviews for Hilton Garden Inn Times Square

5 out of 5

It’s a great location, neat and tidy an has easy access to all of NYC.

Posted by a verified traveller on 6 Aug. 2019

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2 out of 5

Noisy elevator kept me awake all night

Pros: The location is great.

Cons: Honesty about the elevator noise - which I believe would have noisy rooms on every floor near that elevator bank.

Location: Times Square is great. You an easily travel to all the tourist hotspots nearby.

I had a 3 night stay. My first night was in room 819 which I was to discover was right near the service elevator and customer elevators. This meant That all night the elevators cranked and whirred behind my head. I rang the front desk and they said I could change rooms the next day. The next room I got was 1405 which was fine. My problem with this hotel is that they knew about the noise - how could they not - and they put me in there anyway. While they apologised they offered no compensation and no explanation as to why they would put anyone in that room. They obviously do not care about repeat business which is a shame as I am coming back to NYC later this year.

Posted by Mel, from sydney on 28 Mar. 2018

4 out of 5

Convenient location

Pros: See above.

Cons: See above.

Location: See above.

Very convenient location to Time Square, Broadway shows, Rockeffelar Center. Subway stations nearby that will take you almost anywhere in NY. Food Emporium selling both fresh & cooked food across the street, and multiple restaurants within easy walk. Good complimentary Wifi speed and multiple power points in the rooms. Microwave in the room is an added convenience. Easy check-in and check-out but the staff could smile a little more; however, this is probably reflective of New Yorkers in general. We stayed on the top floor, so noise was not much of an issue; rooms in lower floors may experience more noise as it is on a busy street & close to one of the NY Fire Dept.

Posted by TL, from Brisbane, Australia on 4 Nov. 2017

3 out of 5

Great location

Pros: Location

Cons: Laundry facilities on site.

Location: Fantastic location to Times Square, Theatres, Subways

Very handy location to Times Square, Theatres, Subways. Bit of a nuisance not having laundry facilities on premises and hotel washing service prices are outrages. Very friendly and helpful reception staff. Great cafe across the road for breakfast and dinner. The downside of our stay was having a fire station across the street and sirens going off in the middle of the night. But rooms quite soundproof otherwise and beds very comfortable.

Posted by Kathy, from Queensland, Australia on 10 Oct. 2017

Comment from Hotel Management

28 Oct. 2017 by Rooms Manager

Thank you for taking the time to share your experience with the travel community. I am sorry to hear of your disappointment. We will definitely utilize your feedback to improve our overall guest experience.

Close to everything

Great location. Close to most tourist attractions. Main negative is that it's very close to a fire station.

Posted by a verified traveller on 2 Oct. 2017

great location in NYC

Pros: Pretty much everything.

Cons: Can't think of anything.

First time in NYC so was nervous about hotel. No worries, rooms are big (for NYC), bathroom was great. Fridge and microwave in room so very very handy for breakfast etc. Great location, can only recommend this hotel. Booked thru Wotif, nil extra added to the bill which was nice, And rare for the USA!!!!! They get you every way they can. Thank you Wotif, can always rely on you. Cheers

Posted by Susan, from Brisbane on 8 Sep. 2017

30 Sep. 2017 by Rooms Manager

Thank you for your 5 star review of our hotel. I am very happy you enjoyed your stay with us and we hope to welcome you back the next time your travels bring you to NYC. Rafael Rooms Manager

Pros: We loved the fact you could hit the streets and be central to the pulse of the city. Close to great restaurants and cheap eats.

Location: Close to everything. Broadway, times square round the corner. Subways and major bus hub close by.

We asked for a change of room to a street view, 8th ave. You could open the windows slightly, loud, sirens people hustle and bustle, we LOVED IT. There are quiet rooms available.

Posted by H, from Sydney on 14 Aug. 2017

Amazing!

Perfect location!! I was a solo traveller and felt very safe the entire time. A wonderful, clean and friendly environment.

Posted by Amanda on 17 Feb. 2017

1 out of 5

Disgraceful

Pros: Nothing

Cons: Knock it down and rebuild anew hotel

Location: Location was OK but we left the hotel for another after the first night

Terrible hotel and a disgrace to the Hilton brand! We were told that hotel was booked to capacity but were given a room. The room was out-dated with dirty carpets, hairs on pillow, mould all through the shower, toilet spat out water each time it was flushed and the front door had been sub standardly repaired after been kicked open, catch was hanging off which wouldn't allow door to be opened from outside without shaking and manipulating! The only positive was that I was able to get a full refund after I expressed my disgust at the sanitary condition of the room we were in. The finale was a protest outside the hotel at around 7 am with chanting screaming whistling. We booked another hotel which was amazing (knickerbocker).

Posted by a verified traveller on 27 Apr. 2016

Very good hotel in great location

Pros: Luxury king room is large.

Cons: A small thing, but glasses in the room would be nice instead of paper cups.

Location: Walking distance to many theatres, restaurants and shops.

Location is everything in NYC so this hotel is ideally located in the Theatre district, 2 blocks from Times Square, and only metres from a subway station. Rooms are large by NYC standards and they are clean and well appointed. Staff are friendly and helpful, and the adjoining French bistro Pigalle is quite good.

Posted by margaret, from Adelaide South Australia on 25 Aug. 2015

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Hotel Description

Room, 1 Queen Bed

Room, 1 King Bed, Non Smoking

Evolution, 1 King Bed

Room, 2 Queen Beds

Room, 1 King Bed, Accessible, Corner (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Hilton Garden Inn Times Square ratings based on 11 Verified Reviews

Guest reviews for Hilton Garden Inn Times Square

Noisy elevator kept me awake all night

Convenient location

Great location

Close to everything

great location in NYC

Amazing!

Disgraceful

Very good hotel in great location

About the Hilton Garden Inn Times Square

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