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Hyatt House Nashville/Franklin/Cool Springs

Property class: 2.5

Photo gallery for Hyatt House Nashville/Franklin/Cool Springs

A modern living room with a sofa, chairs, a coffee table, and a large painting.
A kitchen with wooden cabinets, a glass shelf with decorative vases, and various kitchenware on the counter.
A bar area with multiple seating options, a bar counter, and a television screen.
A multi-story hotel with a modern design, featuring a prominent 'Hyatt House' sign and an American flag.
A modern hotel lobby with a reception desk, bar area, and seating.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
The current price is AU$198
includes taxes & fees
23 Aug - 24 Aug

Explore the area

View map
3501 Mallory Lane, Franklin, TN, 37067
  • Place, Aspen Grove Park
    ‪14 min walk‬
  • Place, CoolSprings Galleria
    ‪2 min drive‬
  • Place, Broadway
    ‪20 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible (Shower)

A bathroom with a shower, grab bars, a toilet, and a towel rack.

Suite, 1 Bedroom, Accessible (Shower)

9.8 out of 10
Exceptional
(11 reviews)
  • 73 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible, Bathtub

A modern bathroom with a bathtub, a shower, a sink, and a mirror.

Suite, 1 Bedroom, Accessible, Bathtub

9.2 out of 10
Wonderful
(11 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a desk with a computer, a sofa, and a window with blinds.

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(9 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

A hotel room with a large bed, two bedside tables with lamps, a nightstand with a phone, a window with blinds, and a wall art piece.

Room, 1 King Bed

9.4 out of 10
Exceptional
(85 reviews)
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed with Sofa bed

A hotel room with a large bed, a desk with a computer, a sofa, and a window with blinds.

Studio Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(33 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio Suite, Multiple Beds

A hotel room with two beds, a flat-screen TV, a desk, and abstract wall art.

Studio Suite, Multiple Beds

9.6 out of 10
Exceptional
(96 reviews)
  • 52 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

A hotel room with a large bed, a desk with a flat-screen TV, a sofa, and a window.

Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

8.4 out of 10
Very good
(6 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

A hotel room with a large bed, a desk with a computer, a sofa, and a window with blinds.

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(25 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

A modern hotel room with a sectional sofa, a flat-screen TV, a side table with a lamp, and large windows with a view.

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(17 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About the area

Franklin

At Hyatt House Nashville/Franklin/Cool Springs you'll be within a 20-minute walk of Aspen Grove Park and 2.4 km (1.5 mi) from CoolSprings Galleria. Highlights at this Art Deco hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .The hotel's own lounge bar is a nice place to enjoy a drink. A meeting room, a 24-hour business centre, and coworking space are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also the convenience of free self parking. .In proximity to this Franklin hotel you'll find Mall at Green Hills.

What's nearby

  • Aspen Grove Park - 14 min walk - 1.2 km
  • CoolSprings Galleria - 2 min drive - 2.4 km
  • Broadway - 20 min drive - 33.4 km
  • Bridgestone Arena - 20 min drive - 33.4 km
  • Nissan Stadium - 21 min drive - 34.8 km

Getting around

  • Nashville Riverfront Station - 19 min drive
  • Nashville International Airport (BNA) - 28 min drive

Restaurants

  • ‪Chick-fil-A - ‬10 min walk
  • ‪Neighbors - ‬4 min walk
  • ‪McDonald's - ‬13 min walk
  • Chipotle Mexican Grill
  • ‪Drury Plaza Hotel Nashville Franklin - ‬11 min walk

About this property

Hyatt House Nashville/Franklin/Cool Springs

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre, a meeting room, and coworking spaces. An indoor pool, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hyatt House Nashville/Franklin/Cool Springs. Free self parking is available.

This Art Deco Franklin hotel is smoke free.

  • 125 guestrooms or units
  • 4 levels
  • Built in 2020
  • Breakfast available (free)
  • Deli
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hyatt House Nashville/Franklin/Cool Springs offers 125 air-conditioned accommodations with coffee/tea makers and a hairdryer. 49-inch flat-screen televisions come with cable channels.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

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Drury Plaza Hotel Nashville Franklin
Franklin
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.8 out of 5, Exceptional, 1,924 reviews
The price is AU$227
includes taxes & fees
18 Aug - 19 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available 6:30 AM to 8:30 AM on weekdays and 6:30 AM to 8:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hand-held showerhead
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Art Deco architecture
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt House Nashville/Franklin/Cool Springs Hotel
Hyatt House Nashville/Franklin/Cool Springs Franklin
Hyatt House Nashville/Franklin/Cool Springs Hotel Franklin

Frequently asked questions

What is the cancellation policy at Hyatt House Nashville/Franklin/Cool Springs?

Hyatt House Nashville/Franklin/Cool Springs offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt House Nashville/Franklin/Cool Springs?

As of 14 Aug 2026, prices found for a 1-night stay for 2 adults at Hyatt House Nashville/Franklin/Cool Springs on 23 Aug 2026 start from AU$198, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt House Nashville/Franklin/Cool Springs?

Yep, Hyatt House Nashville/Franklin/Cool Springs has a free self car park.

Does Hyatt House Nashville/Franklin/Cool Springs have a pool?

Hyatt House Nashville/Franklin/Cool Springs has an indoor pool. The pool is open 9:00 AM to 10:00 PM.

Is Hyatt House Nashville/Franklin/Cool Springs family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hyatt House Nashville/Franklin/Cool Springs is a hit with families.

Does Hyatt House Nashville/Franklin/Cool Springs serve breakfast?

Yep, travelers adore the free self-service brekkie here! Available weekdays from 6:30 AM to 8:30 AM and on weekends from 6:30 AM to 8:30 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Hyatt House Nashville/Franklin/Cool Springs?

No, Hyatt House Nashville/Franklin/Cool Springs does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt House Nashville/Franklin/Cool Springs?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hyatt House Nashville/Franklin/Cool Springs?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Hyatt House Nashville/Franklin/Cool Springs Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 789 out of 1000 reviews
Rating 8 - Good. 128 out of 1000 reviews
Rating 6 - Okay. 37 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 30 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Amy Reagan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful, rooms were spacious clean and well appointed. Enjoyed my stay!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy my stay when in town.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Lonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, excellent room and breakfast, great location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Would definitely stay there again. In fact we will seek out Hyatt House for future reservations
Stayed 1 night in May 2026
Verified review

10/10 Excellent

LaDonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful hotel with comfortable rooms and a great breakfast!!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet rooms friendly staff
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Room was clean, pool was wonderful, and the lots of variety at breakfast.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and friendly staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & accessible. Great breakfast.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great location
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a great location. Everyone was friendly and the facilities were clean.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Dafnes

Liked: Cleanliness, staff & service, property conditions & facilities
Location is excellent, staff was friendly and caring, excellent cleanliness, quiet room for sleeping but quality of the mattress was awful and uncomfortable, also the shower head is old fashioned .
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Deron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, friendly staff.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, location, and amenities! The only downside was the internet connection. We had to use our hotspots. We would definitely stay here again!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious room perfect for a family of 5! Beds/pillows were comfy! Breakfast was pleasing to everyone.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and well maintained. Margarita did a great job for our stay.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities
Staff was great and the room was very clean.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities
Polite staff, spacious room, yummy breakfast.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ben is such an asset to this hotel! We have stayed multiple times and look forward to his kindness and professionalism each time!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Kim

Liked: Cleanliness, property conditions & facilities
The rooms were clean, staff was friendly
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

D'Angelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My day was impeccable. The hotel was clean. Staff was very very friendly and I would definitely come back again and again and again.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities
Great stay. Thanks
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

hollye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel in a convenient location. Great gym and decent breakfast. Dale at the front desk was very courteous and helpful. The only small complaint was that the night audit staff member could have been better with check in process, and explaining where our room was(we had a hard time finding it).
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Jennyfer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again!
Stayed 1 night in Oct 2025

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