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Hilton Franklin Cool Springs

4.0 star property
Suburban hotel with free local area shuttle and 24-hour fitness centre

Photo gallery for Hilton Franklin Cool Springs

Lobby
Daily full breakfast for a fee
Breakfast and dinner served, American cuisine
Business centre
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$225
includes taxes & fees
26 Dec - 27 Dec

Explore the area

View map
601 Corporate Centre Drive, Franklin, TN, 37067
  • Place, CoolSprings Galleria
    ‪1 min drive‬
  • Place, Aspen Grove Park
    ‪2 min drive‬
  • Place, Vanderbilt University
    ‪17 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed

9.6 out of 10
Exceptional
(59 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Egyptian cotton bed sheets
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(28 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Egyptian cotton bed sheets
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Corner

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Corner

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Egyptian cotton bed sheets
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Executive Level

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Executive Level

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 84 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for ADA Accessible, Room, 1 King Bed, Accessible, Executive Level (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

ADA Accessible, Room, 1 King Bed, Accessible, Executive Level (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Corner (Hearing)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Egyptian cotton bed sheets
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for ADA Accessible, Room, 1 King Bed, Accessible, Bathtub

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

ADA Accessible, Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Egyptian cotton bed sheets
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for ADA Accessible, Suite, 1 Bedroom, Accessible (Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

ADA Accessible, Suite, 1 Bedroom, Accessible (Roll-In Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 84 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for ADA Accessible, Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

ADA Accessible, Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Egyptian cotton bed sheets
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for ADA Accessible, Suite, 1 Bedroom, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

ADA Accessible, Suite, 1 Bedroom, Accessible (Hearing)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 83 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for ADA Accessible, Room, 2 Queen Beds, Accessible, Bathtub

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

ADA Accessible, Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Egyptian cotton bed sheets
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for ADA Accessible Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

ADA Accessible Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Egyptian cotton bed sheets
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for ADA Accessible Room, 2 Queen Beds, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

ADA Accessible Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Egyptian cotton bed sheets
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for ADA Accessible, Room, 1 King Bed, Accessible, Executive Level (Bathtub)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

ADA Accessible, Room, 1 King Bed, Accessible, Executive Level (Bathtub)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Room

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

King Room

  • Sleeps 2

Corner King Room

  • Sleeps 2

Two Queen Room

  • Sleeps 4

One Bedroom Suite

  • Sleeps 4

Executive King Room

  • Sleeps 2

Hearing Accessible Corner King Room

  • Sleeps 2

Mobility Accessible One Bedroom Suite with Roll-in Shower

  • Sleeps 4

Mobility/Hearing Accessible King Room with Roll-in Shower

  • Sleeps 2

Hearing Accessible One Bedroom Suite

  • Sleeps 4

Mobility Accessible Two Queen Room with Bathtub

  • Sleeps 4

Mobility/Hearing Accessible Two Queen Room with Roll-in Shower

  • Sleeps 4

Hearing Accessible Two Queen Room

  • Sleeps 4

1 KING BED EXECUTIVE LEVEL HEARING ACCESSIBLE

  • Sleeps 2

View all photos for King Room With Mobility Accessible Bathtub

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

King Room With Mobility Accessible Bathtub

  • Sleeps 2

Executive Level Room With 1 King Bed And Bathtub-Mobility Accessible

  • Sleeps 2

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Hilton Garden Inn Nashville/Franklin Cool Springs

Franklin
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.4 out of 5, Excellent, 1,000 reviews
The price is AU$174
includes taxes & fees
30 Dec - 31 Dec
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About the area

Franklin

At Hilton Franklin Cool Springs you'll be 2 km (1.2 mi) from Aspen Grove Park and 2.3 km (1.5 mi) from CoolSprings Galleria. Highlights at this hotel include a restaurant, a free area shuttle and a 24-hour gym. .The restaurant, HARTH, serves American cuisine and is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, seasonal outdoor swimming pool and pool loungers. 10000 square feet (929 square metres) of event facilities include 8 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas and a snack bar/deli. Each morning full breakfast is served between 6 AM and 10 AM. There's also self parking, along with the convenience of an area shuttle. .Attractions within a 20-minute drive of this 4-property class Franklin hotel include Nashville Zoo and Mall at Green Hills.

What's nearby

  • CoolSprings Galleria - 1 min drive - 0.8 km
  • Aspen Grove Park - 2 min drive - 2.1 km
  • Music City Center - 17 min drive - 31.7 km
  • Vanderbilt University - 17 min drive - 30.3 km
  • Broadway - 18 min drive - 31.7 km

Getting around

  • Nashville Riverfront Station - 20 min drive
  • Nashville International Airport (BNA) - 22 min drive

Restaurants

  • ‪Panera Bread - ‬2 min drive
  • ‪Jonathan's Grille - ‬3 min drive
  • ‪Little Hats Italian Market - ‬6 min walk
  • ‪Brewhouse South & Sauced Pizza Kitchen - ‬3 min drive
  • ‪The Well Coffeehouse - ‬8 min walk

About this property

Hilton Franklin Cool Springs

Suburban hotel with free local area shuttle and 24-hour fitness centre
Hilton Franklin Cool Springs offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and 8 meeting rooms are available. Event space at this hotel measures 10000 square feet (929 square metres) and includes conference space. The business-friendly Hilton Franklin Cool Springs also features a terrace, a fireplace in the lobby, and dry cleaning/laundry services. A free area shuttle within 5 miles is available. Parking is available for a fee.

This 4-star Franklin hotel is smoke free.

  • 1 building
  • 244 guestrooms or units
  • 8 levels
  • 10000 sq ft of conference space
  • 929 sq. m of conference space
  • Built in 2018
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Franklin Cool Springs offers 244 air-conditioned accommodations with laptop-compatible safes and a safe. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 49-inch flat-screen televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Franklin hotel provides wired and wireless Internet access (Wi-Fi speed: 500+ Mbps (good for 6+ people or 10+ devices)) for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and change of towels can be requested.

Similar properties

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Hyatt House Nashville/Franklin/Cool Springs
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, 1,002 reviews
The price is AU$203
includes taxes & fees
1 Jan - 2 Jan 2026
Hyatt House Nashville/Franklin/Cool Springs

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 miles
  • Parking on site (USD 12 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 10 AM for a fee: USD 10 to 17 for adults and USD 8 to 12 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • HARTH

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business centre
  • 8 meeting rooms

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 2 November to 1 April:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10.00 to 17.00 for adults and USD 8.00 to 12.00 for children
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per day (rates may vary)
  • Self-parking fee: USD 12.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • The seasonal pool will open on 01 April and close on 31 October.
  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Franklin Cool Springs Hotel
Hilton Cool Springs Hotel
Hilton Cool Springs
Hilton Franklin/Cool Springs TN
Hilton Franklin Cool Springs Hotel
Hilton Franklin Cool Springs Franklin
Hilton Franklin Cool Springs Hotel Franklin

Frequently asked questions

What is the cancellation policy at Hilton Franklin Cool Springs?

Hilton Franklin Cool Springs offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Franklin Cool Springs?

As of 19 Dec 2025, prices found for a 1-night stay for 2 adults at Hilton Franklin Cool Springs on 26 Dec 2025 start from AU$225.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Franklin Cool Springs?

Yep, Hilton Franklin Cool Springs has a self car park with in/out privileges for USD 12.00 per night. A self car park is also available, for a fee.

Does Hilton Franklin Cool Springs have a pool?

Hilton Franklin Cool Springs has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 10:00 PM (Seasonal outdoor pool open from April 01 to October 31).

What makes Hilton Franklin Cool Springs a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hilton Franklin Cool Springs.

Is Hilton Franklin Cool Springs family-friendly?

You bet! With amenities such as a corner/local shop and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hilton Franklin Cool Springs is a hit with families.

Does Hilton Franklin Cool Springs serve breakfast?

Yep, full breakfast is available daily between 6 AM and 10 AM.

Is there a free airport shuttle available at Hilton Franklin Cool Springs?

No, Hilton Franklin Cool Springs does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Franklin Cool Springs?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Franklin Cool Springs?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Hilton Franklin Cool Springs?

No, only service animals are allowed.

Hilton Franklin Cool Springs Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 776 out of 1000 reviews
Rating 8 - Good. 147 out of 1000 reviews
Rating 6 - Okay. 39 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kerry

Stayed 2 nights in Sep 2025

10/10 Excellent

Robby

Stayed 1 night in Sep 2025

8/10 Good

Dorothy, Coral Springs

Stayed 1 night in Aug 2025

10/10 Excellent

Kim

Travelled with family
Liked: Staff & service, room comfort
The customer service team was great checking but the bathroom sho
Stayed 1 night in Sep 2025

8/10 Good

Eric, Edmond

Stayed 2 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Anthony

Stayed 2 nights in Aug 2025

8/10 Good

Winnie

Stayed 2 nights in Aug 2025

8/10 Good

Stacy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar needed better TV locationing and the draft beer area needed to be illuminated to see what you on tap.
Stayed 1 night in Aug 2025

2/10 Terrible

Katherine, Maryville

Stayed 1 night in Aug 2025

6/10 Okay

Santosh

Disliked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Matthew

Stayed 2 nights in Aug 2025

10/10 Excellent

Matthew

Stayed 1 night in Aug 2025

10/10 Excellent

Lydia

Stayed 1 night in Aug 2025

10/10 Excellent

Darrell

Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn't like is I got the wrong sandwich when I ordered room service. I wasn't upset, just a little disappointed. Everything else was exceptional.
Stayed 1 night in Aug 2025

10/10 Excellent

Darrell

Stayed 1 night in Aug 2025

10/10 Excellent

Darrell

Stayed 2 nights in Jul 2025

10/10 Excellent

Damon, Ocala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is probably the best Hilton I have stayed in over 10 years. The hotel is managed to perfection. While the facility is exceptional, the team made all the difference. The Doorman Ted goes out of his way to be helpful and informative. Donna at the front desk was helpful and very accommodating (great room). Charlie at the bar and restaurant knew what I wanted and made it happen without having to ask. Felt like home away from home.
Stayed 1 night in Jul 2025

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight concert stay

Hotel is beautiful. We got to the hotel about 3 hours before check in and they still let us check in. Staff was very nice. Room was really clean. My husband noticed the pillows were standard size not tiny like some hotels. Would definitely stay again
Stayed 1 night in Aug 2025

6/10 Okay

Makiya

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Kenia

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was very clean
Stayed 3 nights in Jul 2025

10/10 Excellent

Rachelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! The beds were so comfortable and the breakfast buffet was delicious with lots of options. Staff were very friendly and the location was great. I would highly recommend!
Stayed 3 nights in Jul 2025

10/10 Excellent

Jennifer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best stay we’ve ever had to visit family near Franklin. Will definitely come back for our next visit
Stayed 2 nights in Jul 2025