Naples Grande Beach Resort

4.5 star property
Elegant beach resort and 3 outdoor pools

Photo gallery for Naples Grande Beach Resort

Waterslide
Property video
Point of interest
Signature Suite, 1 King Bed (Gulf View)
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
The current price is AU$848
includes taxes & fees
4 Jan - 5 Jan 2026

Explore the area

View map
475 Seagate Drive, Naples, FL, 34103
  • Place, Artis-Naples
    ‪12 min walk‬
  • Place, Clam Pass Park
    ‪15 min walk‬
  • Place, Vanderbilt Beach
    ‪7 min drive‬
  • Airport, Fort Myers, FL (RSW-Southwest Florida Intl.)
    ‪38 min drive‬

Room options

Coastal View One King Bed

9.2 out of 10
Wonderful
(76 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 43 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

Gulf View One King Bed

8.8 out of 10
Excellent
(33 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 43 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Signature Gulf View One King Bed

9.2 out of 10
Wonderful
(23 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 43 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Coastal View Two Queen Beds

9.2 out of 10
Wonderful
(44 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 43 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Gulf View Two Queen Beds

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 43 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Signature Gulf View Two Queen Beds

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 43 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Villa)

7.8 out of 10
Good
(10 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Gulf Vw)

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 43 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Gulf Vw)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 43 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Gulf View)

7.8 out of 10
Good
(7 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 105 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Signature Room, 1 King Bed, Accessible (Gulf Vw)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Coastal View Two Queen Beds Double Balcony

8.0 out of 10
Very good
(11 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 43 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Gulf View Two Queen Beds Double Balcony

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 43 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Signature Gulf View Two Queen Beds Double Balcony

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Signature Suite, 1 King Bed (Gulf View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 107 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Grand Suite, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 177 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the area

Naples

A luxury stay in Naples awaits you at Naples Grande Beach Resort. Within a 20-minute stroll, you'll find Clam Pass Park and Vanderbilt Beach. Highlights at this beach resort include 4 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and hot tub. The family restaurant, Rhode’s End, serves Mediterranean cuisine and is open for lunch. The resort's own lounge bar and beach bar are nice places to enjoy a drink. Enjoy the 15 outdoor tennis courts, 24-hour gym and Hot tub plus access to free bike hire. 83000 square feet (7711 square metres) of event facilities include 15 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, a sauna and a coffee shop/cafe. Full breakfast is available daily between 7:00 AM and 11:00 AM. There's also valet parking, along with the convenience of a free beach shuttle. .Sights within a 10-minute drive of this 4.5-property class Park Shore resort include Mercato and Naples Zoo at Caribbean Gardens.

What's nearby

  • Artis-Naples - 12 min walk - 1.1 km
  • Clam Pass Park - 15 min walk - 1.3 km
  • Clam Pass Beach - 15 min walk - 1.3 km
  • Park Shore Beach - 15 min walk - 1.3 km
  • Vanderbilt Beach - 7 min drive - 2.1 km

Getting around

  • Fort Myers, FL (RSW-Southwest Florida Intl.) - 34 min drive

Restaurants

  • ‪7-Eleven - ‬2 min drive
  • ‪The Oasis Naples - ‬14 min walk
  • ‪Hogfish Harry's Restaurant + Bar - ‬3 min drive
  • ‪True Food Kitchen - ‬11 min walk
  • ‪Mr. Big Fish - ‬18 min walk

About this property

Naples Grande Beach Resort

Elegant beach resort and 3 outdoor pools
You'll be playing in the surf in no time with a free ride on the resort's complimentary beach shuttle. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Naples Grande Beach Resort, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers outdoor tennis courts, a 24-hour fitness centre and a hot tub. You'll have access to the outdoor pool at a partner property. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Naples resort.

  • 474 guestrooms or units
  • 18 levels
  • 4 dining venues
  • Conference rooms
  • 83000 sq ft of conference space
  • 7711 sq. m of conference space
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
Naples Grande Beach Resort offers 474 accommodations with iPod docking stations and a safe. Rooms open to balconies. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath, designer toiletries, complimentary toiletries and hairdryers.

Flat-screen televisions come with premium digital channels and pay-per-view films. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves, in-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 12 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free beach shuttle
  • Covered parking on site (USD 20 per night; includes in/out privileges)
  • Valet parking on site (USD 30 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 28 for adults and USD 10.99 for children
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aura
  • GulfCoast Oasis Pool Bar
  • Rhode’s End
  • Sunset Veranda

Things to do

  • 15 outdoor tennis courts
  • 24-hour gym
  • 3 outdoor pools
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Hot tub
  • Outdoor pool (guest access)
  • Sauna
  • Steam room
  • Tennis lessons
  • Water sports equipment
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Fenced pool
  • In-room cot
  • In-room refrigerator
  • Microwave on request
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (83,000 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • On the bay
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 18 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 250 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 30 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Newspaper
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 28.00 for adults and from USD 10.99 for children
  • Covered self-parking fee: USD 20 per night (in/out privileges)
  • Valet parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 250 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Naples Waldorf Astoria
Waldorf Astoria Hotel Naples
Waldorf Astoria Naples
The Waldorf Astoria Collection Naples
Waldorf Astoria Naples Hotel Naples
Naples Grande Beach Resort
Grande Beach Resort
Naples Grande Beach
Naples Grande Resort Naples
Naples Grande Beach Resort Resort
Naples Grande Beach Resort Naples
Naples Grande Beach Resort Resort Naples

Frequently asked questions

What is the cancellation policy at Naples Grande Beach Resort?

Naples Grande Beach Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Naples Grande Beach Resort?

As of 24 Dec 2025, prices found for a 1-night stay for 2 adults at Naples Grande Beach Resort on 4 Jan 2026 start from AU$773.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Naples Grande Beach Resort?

Yep, Naples Grande Beach Resort has a covered self car park with in/out privileges for USD 20 per night. A self car park is also available, for a fee.

Are there any beaches close to Naples Grande Beach Resort?

Yep, Naples Grande Beach Resort is a short 16-minute walk from Vanderbilt Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find water sports equipment and boat tours.

Is there a spa on site at Naples Grande Beach Resort?

Yep, there is an onsite spa at Naples Grande Beach Resort. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Naples Grande Beach Resort have a pool?

Yep, and guests love it! Naples Grande Beach Resort has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 10:00 PM.

Does Naples Grande Beach Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Naples Grande Beach Resort?

Naples Grande Beach Resort features 3 outdoor pools, a full-service spa and 4 restaurants. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Naples Grande Beach Resort a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Naples Grande Beach Resort.

Is Naples Grande Beach Resort family-friendly?

You bet! With amenities such as 3 outdoor pools and a waterslide, as well as free infant beds in the guestrooms, it's no surprise that Naples Grande Beach Resort is a hit with families.

Are there hot tubs in the rooms at Naples Grande Beach Resort?

No, but there are deep-soaking baths in the guestrooms.

Does Naples Grande Beach Resort serve breakfast?

Sure does, full brekkie is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Naples Grande Beach Resort?

No, Naples Grande Beach Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Naples Grande Beach Resort?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Naples Grande Beach Resort?

Check-in begins at 4 PM. Check-out time is 11 AM.

Naples Grande Beach Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1360 out of 1992 reviews
Rating 8 - Good. 337 out of 1992 reviews
Rating 6 - Okay. 177 out of 1992 reviews
Rating 4 - Poor. 60 out of 1992 reviews
Rating 2 - Terrible. 58 out of 1992 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Karrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with friendly staff. Room was clean and comfortable. Fitness center is massive and nicely kept. Grounds and amenities are beautiful. We will be back for a longer stay next time we are in the area. Thanks for everything.
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer A

Stayed 4 nights in Sep 2025

6/10 Okay

Jen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great until check out day. There were construction work at 8 am drilling and hammering which woke us you. When we were trying to sleep in for our last day. Other than that, the state was OK.
Stayed 2 nights in Sep 2025

6/10 Okay

Jen

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vdx g v
Stayed 2 nights in Sep 2025

10/10 Excellent

Jodie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here great pool and beach ! Great views from balcony! Our room was dated and was a handicap room so no bath tub didn’t need handicap room but next time will ask to not be put in this room ! But other than that great hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Oleg, Malverne

Stayed 2 nights in Sep 2025

8/10 Good

Russell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is quite lovely. I've issue we had was the shower water temperature in our room couldn't be set properly. It could only run either hot or cold.
Stayed 1 night in Sep 2025

10/10 Excellent

angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience ! Everything was perfect!
Stayed 2 nights in Sep 2025

10/10 Excellent

Thalia

Stayed 3 nights in May 2025

10/10 Excellent

Chelsey

Stayed 1 night in Sep 2025

4/10 Poor

Venecia

Travelled with group
Disliked: Property conditions & facilities

Disappointed

This is the 4th year staying at this resort, with exception of last year. This time though it was very disappointing. I was allowed early check in for my birthday and was told complimentary room upgrade. The room was completely run down. There were holes in the bathroom wall. Rods missing and the shower head didn't work properly, lights not working properly. They switched our room, and wasn't any better. The shower drain was not working gather water while showering, it was disgusting and you could hear the water on the opposite sink when turning on the water and also in the shower .
Stayed 2 nights in Sep 2025

4/10 Poor

Erik

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Our stay at Naples Grande started off wonderfully. The staff was warm and welcoming at check-in, and we were even upgraded to a suite across the street. The room was spacious and initially seemed perfect. At the pool, we had an amazing experience thanks to our waiter, Nemo, who went above and beyond to make our day enjoyable. He is truly an outstanding employee and deserves recognition. Unfortunately, things took a disappointing turn when we returned to our room later that evening. We discovered a very large cockroach on the bed. We immediately killed it, took photos, and went straight to the front desk to speak with the manager. While we showed him the pictures and explained our concerns—especially since we were traveling with our 3-year-old—his response was dismissive. He simply said they would spray something outside, which didn’t address our immediate issue and raised concerns about chemicals being used near our child. When I asked if this was a normal occurrence, he admitted it was not, yet still offered no real resolution or assurance. This left us feeling extremely uncomfortable for the rest of our stay. I couldn’t sleep, constantly worried about more bugs in the room. For a resort of this caliber, I expected much better handling of such a serious situation. To the resort: You have some wonderful employees (like Nemo), but the way management handled this incident was very disappointing. Guests deserve to feel safe and comfortable in their rooms, and this experience
Stayed 4 nights in Sep 2025

6/10 Okay

Ana

Stayed 3 nights in Sep 2025

10/10 Excellent

Nixy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for family vacation destination. Highly recommended. Great customer service and exceptional hospitality.
Stayed 2 nights in Sep 2025

10/10 Excellent

Cristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Kenia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Victor

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view,the way to the beach,
Stayed 2 nights in Sep 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a really good experience
Stayed 2 nights in Sep 2025

6/10 Okay

Joe

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service
Good location
Stayed 2 nights in Sep 2025

10/10 Excellent

Zaine

Stayed 1 night in Sep 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Eduardo

Stayed 2 nights in Aug 2025

10/10 Excellent

Belissa

Stayed 2 nights in Sep 2025