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Joy Comfort Homestay

Property class: 3.5

Photo gallery for Joy Comfort Homestay

A multi-story residential building with balconies, a central staircase, and a parking area with cars.
A bedroom with a bed, a nightstand, and a wardrobe.
A dining area with a table set for four, a sofa, a television, and a water dispenser.
A living room with a sofa, a coffee table, and a television.
A view from a balcony with a railing, overlooking a grassy area and a large building with multiple floors and red roofs.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Laundry room
  • Housekeeping

Explore the area

View map
Muthama Access Rd, Syokimau
  • Place, Nairobi National Park
    ‪15 min walk‬
  • Place, Thika Road Mall
    ‪23 min drive‬
  • Place, Giraffe Centre
    ‪34 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, 2 Single Beds

A hotel room with two wooden beds, each with a blue bedspread featuring cartoon characters. There are white towels on the beds, and a white robe hanging on the wall.

Deluxe Room, 2 Single Beds

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Suite

A hotel room with two wooden beds, each with a blue bedspread featuring cartoon characters. There are white towels on the beds, and a white robe hanging on the wall.

Superior Suite

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 3 Bedrooms

A hotel room with two wooden beds, each with a blue bedspread featuring cartoon characters. There are white towels on the beds, and a white robe hanging on the wall.

Suite, 3 Bedrooms

  • 20 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

A hotel room with two wooden beds, each with a blue bedspread featuring cartoon characters. There are white towels on the beds, and a white robe hanging on the wall.

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About the area

Syokimau

At Joy Comfort Homestay you'll be within a 15-minute walk of Nairobi National Park and 3.5 km (2.2 mi) from Gateway Mall. Highlights at this hotel include a restaurant, free daily breakfast and in-room kitchens. .This business-friendly hotel offers free WiFi in public areas, a terrace and a garden. Additionally, you'll find laundry facilities, a picnic area and dry cleaning/laundry services. Each morning free English breakfast is offered between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .In proximity to this 3.5-property class Syokimau hotel you'll find Thika Road Mall.

What's nearby

  • Nairobi National Park - 15 min walk - 1.3 km
  • Kenyatta International Convention Centre - 17 min drive - 20.6 km
  • Yaya Centre - 21 min drive - 23.9 km
  • Thika Road Mall - 23 min drive - 28.6 km
  • Giraffe Centre - 34 min drive - 34.1 km

Getting around

  • Syokimau Station - 9 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 19 min drive

Restaurants

  • ‪Java Lounge - ‬9 min drive
  • ‪The Mayura Nairobi Terminus - ‬6 min drive
  • ‪Ribs & Rhythm Restaurant - ‬5 min drive
  • ‪Bean Plant Coffee & More - ‬9 min drive
  • ‪Tembo Bistro & Bar - ‬9 min drive

About this property

Joy Comfort Homestay

There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Joy Comfort Homestay. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Syokimau hotel.

  • 4 guestrooms or units
  • English breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • Smoking in designated areas
  • Dining venue
Joy Comfort Homestay offers 4 accommodations with complimentary bottles of water and coffee/tea makers. Memory foam beds feature premium bedding. Accommodation at this 3.5-star hotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers with a rainfall showerhead, slippers, bidets and complimentary toiletries.

This Syokimau hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Desk
  • Iron/ironing board on request
  • Living room
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 15

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and lockbox information; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 30 April and 31 December.

Access methods

Host will greet you, lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Joy Comfort Homestay Hotel
Joy Comfort Homestay Syokimau
Joy Comfort Homestay Hotel Syokimau

Frequently asked questions

What is the cancellation policy at Joy Comfort Homestay?

Joy Comfort Homestay offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Joy Comfort Homestay?

Yep, Joy Comfort Homestay has a free self car park.

Does Joy Comfort Homestay serve breakfast?

Yep, complimentary English brekkie is available daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Joy Comfort Homestay?

No, Joy Comfort Homestay does not offer an airport shuttle service.

Is there a bar or restaurant at Joy Comfort Homestay?

Yep, you can grab a meal at Joy Comfort Homestay's onsite restaurant.

What time are check-in & check-out at Joy Comfort Homestay?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Joy Comfort Homestay?

No, pets are not allowed.

Joy Comfort Homestay Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 5 out of 11 reviews
Rating 8 - Good. 3 out of 11 reviews
Rating 6 - Okay. 1 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 2 out of 11 reviews

9.4/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Home away from home. This place is worth more and deserves more. The pricing is too low. I will always be back.
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities
We had a clean bedroom/bathroom in shared apartment. Kitchen had everything you could need. Price was very inexpensive. It was close to airport. Nothing to do or walk to in the area. The best thing of all was Joy was on site and she was very attentive and pleasant. She even got up and called Uber for us to come at 5 AM for airport.
Stayed 1 night in Jul 2023
Verified review

2/10 Terrible

Jean-Michel

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Stratégie perdante pour avoir un bon avis

Énorme difficulté pour trouver le soi-disant hôtel qui rst une chambre d’hôte, dans une résidence protégée. Bon accueil au départ de la propriétaire, puis très vite, j’ai senti que çà l’emmerdait comme sa prise adaptatrice était défectueuse de venir régler le problème. Puis, le lendemain, quittant le lieu à 5h30 pour rejoindre mon taxi, j’ai pensé avoir oublié mon porte-carte et m’ayant entendu descendre, la propriétaire avait refermé la porte à clef de l’appartement, je frappe donc pour qu’elle m’ouvre. Ce qu’elle fait. Je lui explique et vais voir dans la chambre. Ne trouvant rien, je lui réponds que j’ai dû le perdre avant d’arriver chez elle. Elle me demande de bien fouiller mon sac. Je lui réponds que le taxi m’attend en bas, et là, hop, Twillight Zone. Je lui réponds que tant pis, je ne peux m’attarder davantage. Et elle va refermer la porte pour m’empêcher de sortir et me menace d’appeler la police ! Je ne comprenais pas. Je lui demande où est le problème, elle me répond qu’elle n’en veut justement pas, je lui réponds que je ne vais pas porter plainte contre elle puisque c’est moi le responsable. Elle me demande instamment de refouiller mon sac, car elle ne voudrait pas que je mette un mauvais avis sur le net à son sujet, je lui réponds que puisque c’est ma faute, il n’y avait pas de raisons. Puis voyant qu’elle était intraitable et vis-à-vis de mon taxi, je fouille donc plus attentivement mon sac, pour finalement retrouver mon porte-cartes. Et ainsi, me laisse partir
Stayed 1 night in Jun 2023
Verified review

6/10 Okay

Verified traveller

Shared cheap accommodation

The location is not where Hotels.com shows it and Google Maps can't find it. The road there is bad. The house name is different. Wifi is slow and bad. There was lots of mosquitos. You'll have only a small room with simple toilet/bathroom, other areas are shared with neighbor rooms. Apartments are not quiet, there is noise from other floors and rooms. Price is cheap.
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Very convenient. 10 min to the airport. Home away from home. Good tude!!Keep up the good work!!
Stayed 1 night in Aug 2019
Verified review

2/10 Terrible

terry

Stayed 8 nights in Jul 2023
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place and service

Stayed 1 night in Jul 2023
Verified review

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021
Verified review

8/10 Good

Edward

Liked: Cleanliness
Stayed 7 nights in Mar 2020
Verified review

8/10 Good

Soobaschand

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2020