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Xplore by Active Life

3.0 star property

Photo gallery for Xplore by Active Life

Hot springs
Lobby sitting area
Mountain view
Free daily cooked-to-order breakfast
Restaurant

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Laundry room

Explore the area

View map
1101-155, Tarumoto, Ohaza, Myoko, Niigata, 389-2261
  • Place, Madarao Kogen Ski Resort
    ‪2 min walk‬
  • Place, Madarao Kogen Picture Book Art Museum
    ‪6 min walk‬
  • Place, Nozawa Onsen Snow Resort
    ‪41 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Queen

Standard Queen

Standard Queen

7.0 out of 10
Good
(2 reviews)
  • Mountain view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Compact Queen

Compact Queen

Compact Queen

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin

Standard Twin

Standard Twin

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Family Connecting Room

Family Connecting Room

Family Connecting Room

  • Mountain view
  • 50 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Queen Beds and 2 Single Beds
  • Free Wi-Fi

About the area

Myoko

At Xplore by Active Life you'll be 0.1 km (0.1 mi) from Madarao Kogen Ski Resort and 3 km (1.8 mi) from Tangram Ski Circus. Highlights at this hotel include free cooked-to-order breakfast, a restaurant and a bar/lounge. .This smoke-free hotel offers free WiFi in public areas, multilingual staff and luggage storage. Added amenities include a free manager's reception, laundry facilities and ski storage. Each morning free breakfast is served. .Sights within a 20-minute drive of this 3-property class Madarao Mountain Resort hotel include Joyama Park and Myoko Kogen.

What's nearby

  • Madarao Kogen Ski Resort - 2 min walk - 0.2 km
  • Madarao Kogen Picture Book Art Museum - 6 min walk - 0.6 km
  • Tangram Ski Circus - 8 min drive - 4.7 km
  • Nozawa Onsen Snow Resort - 41 min drive - 27.7 km
  • Jigokudani Monkey Park - 61 min drive - 35.6 km

Getting around

  • Iiyama Station - 19 min drive
  • Kaesa Station - 25 min drive
  • Niigata (KIJ) - 160 min drive

Restaurants

  • ‪レストラン ハイジ - ‬17 min walk
  • ‪トワサンク - ‬16 min walk
  • ‪レストランBanff - ‬2 min drive
  • ‪レストラン ジグザグ - ‬5 min drive
  • ‪飯山駅ナカ酒場 えっぺ - ‬10 min drive

About this property

Xplore by Active Life

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A vending machine, multilingual staff, and ski storage are also featured at Xplore by Active Life.

This 3-star Myoko hotel is smoke free.

  • 61 guestrooms or units
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Ski equipment storage
  • Ski equipment rentals
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Xplore by Active Life offers 61 accommodations with free toiletries. Smart televisions come with Netflix. This Myoko hotel provides complimentary wireless Internet access. Housekeeping is offered on request and hairdryers can be requested.

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Ringo Jam Madarao
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  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 11 reviews
Ringo Jam Madarao

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • Games
  • Ski equipment rentals
  • Ski storage
  • Sledding
  • Snowshoeing
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping on request
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • Netflix
  • Smart TV

Food and drink

  • Electric kettle

More

  • Heating

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 6:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 16 years old.
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Minimum Spring Break check-in age is 16 years old. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Xplore Active Life Hotel Myoko
Xplore Active Life Hotel
Xplore Active Life Myoko
Xplore Active Life
Xplore by Active Life Hotel
Xplore by Active Life Myoko
Xplore by Active Life Hotel Myoko

Frequently asked questions

What is the cancellation policy at Xplore by Active Life?

Xplore by Active Life offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Xplore by Active Life serve breakfast?

Sure does, complimentary cooked-to-order brekkie is served daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at Xplore by Active Life?

No, Xplore by Active Life does not offer an airport shuttle service.

Is there a bar or restaurant at Xplore by Active Life?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Xplore by Active Life?

Check-in begins at 3 PM. Check-out time is 10:00 AM.

Are pets allowed at Xplore by Active Life?

No, pets are not allowed.

Xplore by Active Life Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 16 out of 56 reviews
Rating 8 - Good. 14 out of 56 reviews
Rating 6 - Okay. 14 out of 56 reviews
Rating 4 - Poor. 8 out of 56 reviews
Rating 2 - Terrible. 4 out of 56 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

brendan

Liked: Cleanliness, amenities, property conditions & facilities
Great location friendly staff
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were awesome. Very very helpful.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to madarao main lift, excellent choice if you don’t want an authentic Japanese experience
Stayed 5 nights in Feb 2026
Verified

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Clean nice room. Mice staff
Stayed 7 nights in Jan 2026
Verified

6/10 Okay

Chi Lung

Liked: Staff & service
Disliked: Amenities
A very basic hostel type of accommodation. The daily breakfast provided not really nice. Some of the facilities are old or in repair.
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

YIU CHEONG

Liked: Staff & service
Disliked: Cleanliness
Not clear enough. No cleaning. Breakfast can be improve. Communal bath is a feature.
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

YIU CHEONG

Disliked: Cleanliness
Cleaning room and changing towel. Lock the door after open the room to clean.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and friendly staff made me feel taken care of in this solo trip to Madarao for snowboarding. Communication before arrival has been great. The manager picked me up early in the morning from the bus stop and had my room ready, which I didn’t expect. This allow me to get changed comfortably in my room and jump right into action without delay. Free breakfast, though simple, has everything that I needed to get me through most of the day. The bath house is fairly basic, nothing fancy but good for a soak after a long day. My room on the top floor and at the end of the hallway was clean and quiet. It’s a comfortable stay. Upon check out, I got another ride to the bus stop from the manager who was already waiting for me in the vehicle ahead of time. I will stay here again next time I go there. Note: The building has 3 stories and a basement with no elevator. Check in lobby is on the first floor. It’s easier to go in from the side entrance on the 2nd floor and leave the luggage’s at the designated spot before checking in.
Lobby and breakfast hall
Breakfast
Hallway
2nd floor luggage parking
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Stephen

Liked: Staff & service
Disliked: Property conditions & facilities
The property is very dated with no lift only stairs. Basic 3 star and in need of a re fit. Staff were good
Stayed 6 nights in Feb 2025
Verified

4/10 Poor

Veronika

Disliked: Cleanliness, staff & service, amenities
During the first night of our stay, there were several unresolved issues: • one electrical outlet in the room did not work • the heater made continuous loud water noises for hours at night • staff said they could not repair these issues • we were asked to “reduce the heating,” even though it was below freezing outside Additionally, the bathroom ventilation fan was covered with thick dust, and we saw an insect on the wall, which raised hygiene concerns. We requested a room change. Although the hotel eventually moved us to another room for the second night, the first night of our stay was significantly affected and we could not rest properly.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Moderao ski area

We had an amazing time there! The hotel was ran by a couple young Australian people who were great!! It was so nice to go to a hotel in japan and have people who spoke English easily! The food was westernized, which was amazing!!! The Onsen doesn’t fallow Japanese rules, they allow tattoos and you have to wear swimwear! 11/10. Totally recommend
Stayed 2 nights in Dec 2018
Verified

4/10 Poor

Hiro

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was very nice, but that does not make up for the horrible cost-performance of the hotel. Parts of the building are shut down, the onsen is half disassembled (joint male-female onsen), sauna shut down, rooms very basic, breakfast with bare minimum buffet, yet is priced at double any nearby lodge and at 1.5x the much better Madarao Kogen Hotel. Guess the investors have to get a high IRR on their investment to buy and minimally renovate the hotel.
Stayed 1 night in Feb 2025
Verified

8/10 Good

MASAMI

ハイシーズンの価格で仕方ないと思いますが、値段の割に室内設備が古く、掃除も行き届き方ももう少しと期待してしまいます
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

TING CHIEH

Liked: Staff & service
客房暖氣每間暖度不太一樣，有些房間有衣架有些沒有。 早餐很簡單，吃了四天只有一樣菜和麵包會更換，其餘每天都一樣。
Stayed 5 nights in Jan 2026
Verified

6/10 Okay

Stephanie

Liked: Cleanliness, staff & service
L’hôtel est vieillissant il faudrait lire redonner un petit coup de neuf La chambre est correcte
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

YINGYING

Liked: Staff & service
客房清潔度普通 有上一個住客留下來的零食在櫃子
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

?

Disliked: Cleanliness, amenities, property conditions & facilities
スキー場利用の為に宿泊しましたが駐車場がわからずスタッフが外国の方の為翻訳アプリでしか会話が出来ず苦労しましたしかも駐車場は無し。 部屋も通風口？から大量にカメ虫が入って来て駆除しても次々入って来てホラーゲームの様でした。 ディナーを後から頼めるのは良いシステムでしたが支払い時に機械が遅く10分ぐらい待たされました、朝食はスクランブルエッグに大きな卵の殻が入っていたのとバターと書かれた物は味的にマーガリンでした。 アメニティも無く宿泊されるのであれば歯ブラシやカミソリは持参した方がよいです。
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Ka ho

Disliked: Cleanliness, property conditions & facilities, room comfort

Worst accommodation in japan ever

Room is very very small, when I made the booking I saw 2 double bed in the pictures and I have booked for 2 adults and 1 child. However once we checked in we found out there is only a queen size bed avail in the room. The worst thing is you have to share one male and one female toilet with 12 other rooms. That’s insane. Dry room is useless there is no heat at all during my stay, the heater has no oil at all . Breakfast is included but allow yourself a hour for breakfast , there is only 2 staff serving 50-100 guest per day and you have to wait for your breakfast at leat half a hour
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Patricia

Liked: Cleanliness, property conditions & facilities, room comfort

Comfy room but no yukata

Pros: 1. Location is super good as it’s close to the ski lift. 2. Bed is very comfy and room is big. 3. Breakfast is good! 4. Staff are in generally nice. Cons: 1. The front desk lady talks too fast! 2. No Yukata (bath robe) provided in the room even thou they have onsen (hot spring), that makes it hard to go to onsen. And the opening hour of the onsen is very limited, only form 4-9pm. 3. Room is kind of too hot and no control to adjust the air con or heat. 4. No socket in the washroom so that u can’t use your hair dryer in the washroom but have to come out to use it. 5. No tall mirror for clothes matching purpose.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Kiang Hon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay!

The stay was amazing! Lisa and her team at Xplore were always ready to help. They were a pleasure to interact with. The room was huge, clean, and comfortable. Wifi signal was strong in the room. There was a made-to-order breakfast free every morning, with a choice between a smoked salmon or mushroom plate with eggs (your choice of cooking style). There was also a free laundry machine in the basement (dryer costs 100 yen per use). Large drying room was available for the ski equipment 1 floor down. Unfortunately the snow was too high to ski out of the back door, but it was a short 5-10 min walk to the slope, so it wasn't too much of an inconvenience. Would definitely stay here again if we return to Madarao Kogen!
Stayed 4 nights in Feb 2020
Verified

8/10 Good

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, fantastic location about as close to the run as you can get in private accommodation. Closer to a hostel in my definition but that is the Japanese way. Good food with lots of options close by. Shuttle bus to town and near by resorts made the whole trip very smooth. Definately recommended.
Stayed 6 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Super close to the ski lift ticket office, standard Japanese room with a sink is good but there is only 1 female and 1 male toilet on the floor, would be too busy if full house as about 10 rooms are sharing . Big drying room on the basement, free breakfast and shuttle to/from Ilyama station. Big TV in room with only youtube anf Neflix. A kettle and a heater in room. Separated Public bath (onsen) for men and women, strange that 7-9pm is the "communal" time on men's side (i.e. female can get in the men's bath during the period that means all have to be in swim suits). Better to have a bin inside the room, for the public bath area, it would be great if put a tissue box there and a clock ((guess it has no battery), also replacing the old hairdryer which is too weak. Staff are all very friendly and the common area has a great mountain view.
Stayed 4 nights in Feb 2020
Verified

10/10 Excellent

Kwok-yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

超高性價比的西式酒店！

這家酒店是由一班澳洲人向本地人購買了舊式日本滑雪酒店再翻新而成的。保留了舊式日式酒店的硬件，例如客房、洗衣房、浴場等，以西式營運方法管理。服務員態度親切，亦樂意提供一切協助。早餐是西式的，出餐時間稍長，如果想每天趕頭班吊車上山的話，就要早點去吃早餐了。 這裡洗衣是免費的，前台會提供免費洗衣球。乾衣則是100日圓15分鐘，全自助形式。 客房的電視除了基本本地電視台外，還有Netflix看！超贊！客房不提供每日清潔及執房服務，垃圾要自行清理放出走廊外。 最後一提，如客人連續住四晚或以上，可免費參加酒店提供的滑雪課程，由專業外藉教練執教！ 酒店位置亦接近滑雪場，只是酒店推介的那家雪具租用店Miyuki的雪具質素一般，不建議在那裡租用，反而Miyuki側邊的那家雪具店可試試。
Stayed 5 nights in Feb 2020
Verified

10/10 Excellent

GSteeds

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great facilities and free yoga! Good breakfast and helpful staff. Oh and nice traditional style rooms but with the comfiest beds in japan. Will be back!
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees are uber helpful. The rooms are slean, quiet, and spacious
Stayed 2 nights in Feb 2020