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Cottage hotel fenice hakuba

Property class: 3

Photo gallery for Cottage hotel fenice hakuba

A wooden lodge with a prominent staircase leading to the main entrance, surrounded by trees.
A spacious living room with a wooden dining table, a black leather sofa, and a television.
A traditional Japanese room with tatami flooring, two beds with white bedding, a shoji screen, and a hanging paper lantern.
A log cabin with a balcony, a porch, and a staircase leading to the entrance.
A living room with a sofa, dining table, chairs, a stone wall, and a fireplace.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
22305 Kamishiro, Hakuba, Nagano-ken, 399-9211
  • Place, Hakuba Goryu Ski Resort
    ‪13 min walk‬
  • Place, Chokoku-ji Temple
    ‪18 min walk‬
  • Place, Hakuba 47 Winter Sports Park
    ‪7 min drive‬

Room options

View all photos for Basic Cottage, Kitchen

A traditional Japanese room with tatami flooring, a shoji screen, and a bed with white bedding.

Basic Cottage, Kitchen

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Basic Cottage

A traditional Japanese room with tatami flooring, a shoji screen, and a bed with white bedding.

Basic Cottage

  • 2 bedrooms
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

Room

  • Sleeps 4

About the area

Hakuba

At Cottage hotel fenice hakuba you'll be within just a 15-minute stroll of Hakuba Goryu Ski Resort and Chokoku-ji Temple. Highlights at this guest house include in-room free WiFi and fireplaces. .This pet-friendly guest house offers free WiFi in public areas, multilingual staff and a fireplace in the lobby. Additionally, you'll find ski storage and a vending machine. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and an off-lead area. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this 3-property class Kamishiro guest house include Hakuba Happo-One Ski Area and Tsugaike Ski Resort.
View more Guest houses in HakubaOpens in a new window

What's nearby

  • Hakuba Goryu Ski Resort - 13 min walk - 1.2 km
  • Chokoku-ji Temple - 18 min walk - 1.5 km
  • Hakuba Sanosaka Ski Resort - 6 min drive - 4.4 km
  • Hakuba 47 Winter Sports Park - 7 min drive - 5.9 km
  • Hakuba Happo-One Ski Area - 9 min drive - 6.9 km

Getting around

  • Hakuba Station - 8 min drive
  • Matsumoto (MMJ-Shinshu - Matsumoto) - 83 min drive

Restaurants

  • ‪農かふぇ 白馬そだち - ‬15 min walk
  • ‪酒菜肴房 ゆきまる - ‬8 min walk
  • ‪SUBWAY - ‬11 min walk
  • ‪トロイメライ - ‬5 min drive
  • ‪田園詩 - ‬3 min drive

About this property

Cottage hotel fenice hakuba

As a guest of Cottage hotel fenice hakuba, you'll find a vending machine, multilingual staff, and ski storage. Public spaces have free WiFi. Free self parking is available.

This 3-star Hakuba guest house is smoke free.

  • 17 guestrooms or units
  • Ski equipment storage
  • Front desk (limited hours)
  • Staff members are multilingual
  • Fireplace in lobby
  • No smoking on site
Cottage hotel fenice hakuba offers 17 accommodations with fireplaces and complimentary slippers. This individually furnished accommodation has separate dining areas and includes dining tables. Fridges and microwaves are provided.

Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers. This Hakuba guest house provides complimentary wireless Internet access, with a speed of 25+ Mbps.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Things to do

  • Ski storage

Family friendly

  • Dining table
  • In-room microwave
  • In-room refrigerator
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Multilingual staff

Accessibility

  • No lift

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Dining table
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Fireplace
  • Heating
  • Individual furnishings
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: JPY 1650 per pet, per day
  • Food and water bowls and an off-lead area are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

American ExpressJCB InternationalMastercardVisa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: JPY 1650 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International and cash. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Phoenix Wing Hakuba House
Phoenix Wing Hakuba
Phoenix Wing Hakuba
Cottage Fenice Hakuba Hakuba
Cottage hotel fenice hakuba Hakuba
Cottage hotel fenice hakuba Guesthouse
Cottage hotel fenice hakuba Guesthouse Hakuba

Frequently asked questions

Is parking available at Cottage hotel fenice hakuba?

Yep, Cottage hotel fenice hakuba has a free self car park.

Is there a free airport shuttle available at Cottage hotel fenice hakuba?

No, Cottage hotel fenice hakuba does not offer an airport shuttle service.

What time are check-in & check-out at Cottage hotel fenice hakuba?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Cottage hotel fenice hakuba?

Furry friends are welcome at Cottage hotel fenice hakuba, with dog exercise areas and food and water bowls on offer.

Cottage hotel fenice hakuba Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 12 out of 19 reviews
Rating 8 - Good. 5 out of 19 reviews
Rating 6 - Okay. 1 out of 19 reviews
Rating 4 - Poor. 1 out of 19 reviews
Rating 2 - Terrible. 0 out of 19 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful tucked away spot in Hakuba! The surrounding forest was nice to get away from the hustle and bustle of the main resorts. About 15min walk to Goryu or they can take you in the shuttle. The staff went above and beyond to make us feel welcomed and accommodated for, also a lovely spot focusing around keeping your dogs happy and taken care of. Spacious cabin feel and a decent restaurant with some nice options :) I would recommend this to anyone visiting in the winter or summer
Stayed 5 nights in Feb 2025
Verified review

10/10 Excellent

Francisco Javier René

Liked: Cleanliness, amenities, property conditions & facilities
Todo correcto, buena ubicación, lejos del 7-eleven (aprox 30 min caminando)
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Manuel Michelle Perez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La propiedad es muy bonita, en un lugar accesible y con un staff que solucionan cualquier problema Lo recomiendo bastante
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

なおき

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
宿泊施設自体はとても良かったです。 ですが冬は薪ストーブがないと寒かったです。 薪ストーブ用の木が別料金(1500円)としてかかるので泊まる方は注意して下さい。
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

とても癒されました。

初めて利用させていただきました。コテージのイメージがログハウス風で実際と少し違った？のですが、清潔で暖房含め快適に過ごせましたので問題なかったです。暖炉もとても癒されました。スタッフの方の心配りも素晴らしくおもてなしの心が伝わりました。 朝食がもうすこしグレードアップすると１００点でした。 また利用したいと思います。
Stayed 1 night in Mar 2018
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
今まで泊まったホテルの中で一番快適！ 犬連れで広々だし、周りを気にすることなくプライベート感を満喫できた！ またぜひ泊まりたい！
Stayed 1 night in Feb 2018
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

性價比高

我以為book左間房，原來係成間獨立屋，有兩層。千五蚊book左咁大間屋我好surprise.而且乾淨企理，相信佢事前有滅過昆蟲，雖然係係花草樹木隔離都無咩昆蟲入屋，而且備有殺蟲水，我很安心。呢度係寵物渡假的，雖然人人拉住隻狗仔但我無，不過我都住得好開心。附近有間收八點的aeon,買密瓜酒店都有刀開，正！唯一美中不足的係位置有點偏僻，同埋七點幾八點己經好多店收晒，食野就少啲選擇。如果想玩激流呀滑翔傘就要去之前一早book定。若果冬天去，一定漫山雪景，靚爆！不過白馬距離立山黑部都有少少距離架！渣車都要要一個鐘去扇X站。靚屋靚景係有少少代價的。
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

暖炉もある快適なロッジ

ホテルのスタッフは皆親切な方たちでした。 ペットずれの客層が多かったですが、ペットがいなくても十分楽しめました。
Verified review

10/10 Excellent

Anwar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Snow chalet

We went on a trip to see the snow for the first time The chalet was very spacious and have plenty of room it can accommodate 6 or 8 people with ease There was nothing around but the hotel car take us wherever we want It is very intimate
Verified review

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

Ski japan

This hotel is not close to the lifts and not close to the restaurants. The staff is very friendly but can only communicate in Japanese. this makes everything a challenge. For the cost we paid you can get a nice nice hotel with much better facilities. I would not recommend this hotel unles you have a dog.
Verified review

8/10 Good

James

Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Paula

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Shusuke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Rafal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2025
Verified review

10/10 Excellent

iwao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

kazuma

Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Yao Chun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024
Verified review

8/10 Good

がくと

Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Peerachote

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort