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4.0 out of 5

"Great location. Great staff. Hotel rooms/bathrooms need a refresh. " More

By a verified traveller on Wed 27 Dec 2017

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Hotel Description

Hotel Green Plaza Hakuba places you steps from Hakuba Koruchina Ski Area and within a short 5-minute stroll of Hakuba Valley Ski Area. Highlights at this hotel include 2 restaurants, a spa tub, and a sauna.

Free WiFi, LCD TVs, and safes are featured in all 257 rooms. Nice touches include slippers and free toiletries. Additionally, refrigerators and phones are available.

With ski-in ski-out access, there's more time for snowboarding, and you'll find skiing lessons and ski rentals on site. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and karaoke. There's also limited parking, along with the convenience of free train pick-up service.

Places within a 15-minute drive of this 3.5-star Otari hotel include Hakuba Norikura Onsen Ski Resort and Tsugaike Ski Resort.

Standard Room Maisonette Type, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 6 Max

Standard Room Japanese-Western Style, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Hotel Green Plaza Hakuba ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hotel Green Plaza Hakuba

Everyone (1)
4 out of 5

Great location

Great location. Great staff. Hotel rooms/bathrooms need a refresh.

Posted by on 27 Dec. 2017

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Property Features

There are 2 restaurants on site, along with a coffee shop/café. WiFi is free in public spaces. Hotel Green Plaza Hakuba offers its guests hot springs, ski-in/ski-out access, and a spa tub. There are 2 meeting rooms available. A train station pick-up service and a train station drop-off service are free. A sauna, an arcade/game room, and ski storage are also featured at Hotel Green Plaza Hakuba. Smoking is allowed in designated areas at this 3.5-star Otari hotel.

  • 257 guestrooms or units
  • 2 dining venues
  • Karaoke
  • Coffee shop
  • Supervised kid's activities (surcharge)
  • Ski equipment storage
  • Ski equipment rentals
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Game room or arcade
  • Garden
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Refrigerator


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Parking (limited spaces)


  • Airport: Toyama Airport (TOY) (123.6 km / 76.8 mi)
  • Train station: Chikuni Station (5.2 km / 3.2 mi)
  • Property shuttles: Free train station pick-up

Room Amenities

Hotel Green Plaza Hakuba offers 257 air-conditioned accommodations with safes and slippers. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries. This Otari hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • LCD television
  • Refrigerator
  • Shower and tub combination
  • Housekeeping (daily)
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Hotel Green Plaza Hakuba has 2 restaurants on site.

Spa Services

  • Indoor public bath (no mineral springs)
  • Indoor mineral hot springs (Japanese-style onsen)
  • Yukata (Japanese robe)

Hotel Policies


  • Check-in time starts at 3 PM
  • Check-in time ends at 7 PM

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.


  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel Green Plaza Hakuba


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are not cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • No gap period between guests' stays


Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 100 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Green Plaza Hakuba
  • Green Plaza Hakuba Otari
  • Green Plaza Hotel Hakuba
  • Hakuba Green Plaza
  • Hakuba Green Plaza Hotel
  • Hotel Green Plaza Hakuba
  • Hotel Green Plaza Hakuba Otari
  • Hotel Green Plaza Hakuba Japan/Nagano Prefecture - Otari-Mura
  • Hotel Green Plaza Hakuba Hotel
  • Hotel Green Plaza Hakuba Otari
  • Hotel Green Plaza Hakuba Hotel Otari

You should know

  • Hotel Green Plaza Hakuba offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.