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UMA Hotel and Residences

3.5 star property
Hotel in Naga with 24-hour business centre and spa services

Photo gallery for UMA Hotel and Residences

Lobby sitting area
Restaurant
Front of property
Coffee shop
Deluxe Room, 1 King Bed with Sofa bed

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Laundry
  • Breakfast available
  • Parking included
  • Housekeeping
The current price is AU$139
includes taxes & fees
28 June - 29 June

Explore the area

Map
Magsaysay Ave, Naga, Camarines Sur, 4400
  • Basilica of Our Lady of Penafrancia
    ‪11 min walk‬
  • Bicol Medical Center
    ‪18 min walk‬
  • SM City Naga
    ‪20 min walk‬
  • Naga (WNP)
    ‪16 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Bathrobes
Bidet
Rainfall showerhead
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Separate bedroom
Bathrobes
Bidet
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Bathrobes
Bidet
Rainfall showerhead
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Bathrobes
Bidet
Rainfall showerhead
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Deluxe Double Room

1 bedroom, in-room safe, individually furnished, desk

Deluxe Double Room

  • Sleeps 2
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Junior Suite

1 bedroom, in-room safe, individually furnished, desk

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room With Sofa Bed

1 bedroom, in-room safe, individually furnished, desk

Deluxe King Room With Sofa Bed

  • Sleeps 2
  • 1 Single Sofa Bed and 1 King Bed

View all photos for Deluxe Twin Room

1 bedroom, in-room safe, individually furnished, desk

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed

About the area

Naga

UMA Hotel and Residences puts you in the heart of Naga, within just a 10-minute stroll of Basilica of Our Lady of Penafrancia and Basilica of the Nuestra Senora de Penafrancia. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .Descanso is the hotel's own lobby lounge. Business travelers can take advantage of 3 meeting rooms, a conference centre, and a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and spa services. Buffet breakfast is available daily between 6:00 AM and 10:00 AM. There's also the convenience of limited parking. .Places within a 30-minute walk of this 3.5-property class Naga hotel include Naga Metropolitan Cathedral and Bicol Medical Center.

What's nearby

  • Basilica of Our Lady of Penafrancia - 11 min walk - 1.0 km
  • Naga Metropolitan Cathedral - 13 min walk - 1.1 km
  • Bicol Medical Center - 18 min walk - 1.5 km
  • SM City Naga - 20 min walk - 1.7 km
  • Robinsons Place Naga - 2 min drive - 2.2 km

Getting around

  • Burabod Flag Station Station - 37 min drive
  • Naga (WNP) - 26 min drive

Restaurants

  • ‪Jollibee - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪DCA Signatures - ‬3 min walk
  • ‪Soledad - ‬3 min walk
  • ‪Avenue Square - ‬2 min walk

About this property

UMA Hotel and Residences

Hotel in Naga with 24-hour business centre and spa services
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 3 meeting rooms.

WiFi is free in public spaces. The business-friendly UMA Hotel and Residences also features spa services, concierge services, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Naga hotel.

  • 191 guestrooms or units
  • Conference rooms
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Concierge
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
UMA Hotel and Residences offers 191 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished. 42-inch Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Guests can pamper themselves by indulging in the on-site spa services.

Languages

English, Filipino

Similar properties

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  • Pool
  • Spa
  • Free airport shuttle
  • Kids pool
4.3 out of 5, Excellent, 210 reviews
The price is AU$115
includes taxes & fees
6 July - 7 July
Villa Caceres Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 688 for adults and PHP 344 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Booya
  • Descanso
  • Panata

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Children's pool
  • Fitness facility
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: PHP 3000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PHP 688 for adults and from PHP 344 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, JCB International, debit cards and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 4-device limit.

Property is also known as

UMA Residences
UMA Hotel and Residences Naga
UMA Hotel and Residences Hotel
UMA Hotel and Residences Hotel Naga

Frequently asked questions

Is parking available at UMA Hotel and Residences?

Yep, UMA Hotel and Residences has a free self car park. Onsite parking is limited.

How much does it cost to stay at UMA Hotel and Residences?

As of 18 June 2025, prices found for a 1-night stay for 2 adults at UMA Hotel and Residences on 28 June 2025 start from AU$139.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to UMA Hotel and Residences?

The closest beach to UMA Hotel and Residences is Sabang Beach (42.6 km).

Is there a spa on site at UMA Hotel and Residences?

There's no onsite spa, but this property does offer spa services.

What makes UMA Hotel and Residences a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at UMA Hotel and Residences.

Does UMA Hotel and Residences serve breakfast?

Yep, buffet breakfast is served daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at UMA Hotel and Residences?

No, UMA Hotel and Residences does not offer an airport shuttle service.

Is there a bar or restaurant at UMA Hotel and Residences?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at UMA Hotel and Residences?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at UMA Hotel and Residences?

No, pets are not allowed.

UMA Hotel and Residences Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 39 out of 59 reviews
Rating 8 - Good. 13 out of 59 reviews
Rating 6 - Okay. 5 out of 59 reviews
Rating 4 - Poor. 1 out of 59 reviews
Rating 2 - Terrible. 1 out of 59 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bryan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel 4 or 5 times and it is great. Service is amazing - check in is a breeze (they actually had everything ready for my arrival). They usually have something special in the room to welcome you - this time was two beautiful breads different flavors that were delicious. We did choose this hotel based on the covered parking - I have a pick up truck and had items in the back however I arrived at a busy time (Friday night at dinner time) so there was no covered parking available. It ended up being fine as it didn't rain. The customer service is outstanding so I probably could have mentioned the parking issue and I am sure they could have contacted me when a space became available.
Stayed 1 night in Mar 2025

10/10 Excellent

OSCAR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD VALUE FOR MONEY
Stayed 3 nights in Feb 2025

8/10 Good

amor aida

Stayed 2 nights in Feb 2025

6/10 Okay

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities
The place is great and has great staff. Problem is the internet never works. I've stayed here 3x and there is always a problem with the internet. Hard to do any work or even watch Netflix.
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and very clean
Stayed 10 nights in Jan 2025

10/10 Excellent

jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful and courteous. Very Clean and convenient to restaurant and grocery stores.
Stayed 1 night in Feb 2025

8/10 Good

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall a very nice and clean hotel. If we return to Naga we will stay again. The only problems we saw or smelled is odor in the elevator and also odors in the restroom indicates possible plumbing problems
Stayed 11 nights in Jan 2025

10/10 Excellent

Agnes

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Concierge/front desk are efficient, friendly and nice. Parking staff are a great help in finding a good spot. I highly recommend UMA instead of the hotel across the street.
Stayed 1 night in Jan 2025

8/10 Good

Ma Corazon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient & close to everything.
Stayed 11 nights in Jan 2025

10/10 Excellent

Myla, Burnaby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Virginia

Stayed 2 nights in Dec 2024

6/10 Okay

Virginia

Travelled with family
Liked: Cleanliness

1st UMA stay

Aside from the delay during check-in, it was good. But buffet was a bad experience - very few selection and low quantity. Also, the smell in the lobby and hallways (including elevators) was very bad - must be the kind of air freshener they use. They need to change it as the smell was really bad - like a dirty washroom.
Stayed 1 night in Dec 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unbeatable central location

Room size is perfectly adequate. Bed is comfortable. Laundry was crisp and clean. Staff were polite. Room amenities are ideal for an extended stay. Central location is unbeatable. Everything you might need is within walking distance. Breakfast served was of decent quality, although I was l underwhelmed with the selection. Absence of an egg station and/or bacon. Nice pool area for families, but not enough for laps/workout. Gym was adequately equipped.
Stayed 1 night in Dec 2024

10/10 Excellent

Stephen Junell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Dec 2024

10/10 Excellent

Joselito

Stayed 1 night in Jul 2024

4/10 Poor

Moshe

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
You need to call the lobby for hot water EVERY time you want to shower. The AC turn itself off when you are sleeping, I needed to wave my hands at the AC in the middle of the night. The breakfast buffet is ok but definitely overcharged. Internet was down for 3 days out of 4
Stayed 5 nights in Jul 2024

10/10 Excellent

RONA MEI

Stayed 1 night in Jul 2024

8/10 Good

Zielah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family, Travelled with group
Disliked: Staff & service, room comfort

New but not ready to accommodate!

Hotel is new but needs improvement! The one-keycard policy sucks! Receptionists need training. Pool not ready yet. Don’t stay! The only good about it is the location.
Stayed 4 nights in Jul 2024

10/10 Excellent

Myla, Edmonton

Stayed 6 nights in Jun 2024

6/10 Okay

Renato

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2024

10/10 Excellent

Rizza, Baltimore

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in May 2024

8/10 Good

Dianne Dee

Liked: Cleanliness, staff & service
Good
Stayed 1 night in May 2024

10/10 Excellent

jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel, and the staffs are amazing, foods are delicious too. Reasonably priced. Beds are comfortable, rooms are clean, I'm a clean freak so I enjoyed my stay in this hotel. Hope they will maintain it well. Will go back for sure.
Stayed 1 night in May 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travelled with my wife and I really enjoyed my stay here. I even booked another extra room for my mother-in-law. Beds are comfy, rooms are clean and smell good. The staff are great and there was one bell boy who didn’t accept a tip and he said it’s his job to be of service. I asked for another tube of shampoo because they come in small tube and I was given at once, no problem at all. Staff are great. There’s a manager there too (we supposed) who helped us secure another day booking even though they are already full. She was friendly and always all-smile! Will recommend this property to my families and friends. Great job Uma!
Stayed 1 night in Mar 2024