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The Carmen Hotel

4.0 star property
Upscale hotel with free airport shuttle and fitness centre

Choose dates to view prices

Photo gallery for The Carmen Hotel

Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, pool loungers
Porch
Suite
Reception
Deluxe Room | Bathroom
Reviews
8.2

Very good

Popular amenities

  • Parking includedParking includedParking included
  • PoolPoolPool
  • Air conditioningAir conditioningAir conditioning
  • Free airport shuttleFree airport shuttleFree airport shuttle
  • GymGymGym
  • Breakfast availableBreakfast availableBreakfast available

Explore the area

Map
Penafrancia Avenue, Naga, Bicol, 4400
  • Popular LocationSM City Naga11 min walk
  • Popular LocationBicol Medical Center3 min drive
  • Popular LocationBasilica of Our Lady of Penafrancia4 min drive
  • AirportNaga (WNP)29 min drive

Room options

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
LED TV
Premium bedding
Blackout curtains
Bathrobes
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Suite

Suite

Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
LED TV
Premium bedding
Blackout curtains
  • 35.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
LED TV
Premium bedding
Blackout curtains
Bathrobes
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Similar properties

Front of property
UMA Hotel and Residences
Spa
Parking included
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (23)
The price is AU$84
for 1 night
includes taxes & fees
20 June - 21 June
UMA Hotel and Residences

About the area

Naga

At The Carmen Hotel you'll be within just a 5-minute stroll of Naga Metropolitan Cathedral and within 15 minutes of SM City Naga. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .Enjoy the gym, kids' swimming pool and pool loungers. A meeting room, a conference centre, and a business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also limited parking, along with the convenience of a free airport shuttle. .Places within a 30-minute walk of this 4-property class Naga hotel include Basilica of Our Lady of Penafrancia and Basilica of the Nuestra Senora de Penafrancia.

What's nearby

  • Naga Metropolitan Cathedral - 3 min walk
  • SM City Naga - 11 min walk
  • Bicol Medical Center - 3 min drive
  • Robinsons Place Naga - 3 min drive
  • Basilica of Our Lady of Penafrancia - 4 min drive

Getting around

  • Burabod Flag Station Station - 34 min drive
  • Naga (WNP) - 30 min drive

Restaurants

  • Bubble Island Milk Tea And Coffee - 2 min walk
  • McDonald's - 3 min walk
  • Aling Cely's Kinalasan - 3 min walk
  • Crown Park Restaurant - 4 min walk
  • Chowking - 4 min walk

About this property

The Carmen Hotel

Upscale hotel with free airport shuttle and fitness centre
The Carmen Hotel offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. Business amenities include a business centre and a meeting room.

WiFi is free in public spaces. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly The Carmen Hotel. A roundtrip airport shuttle is free (available on request). Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Naga hotel.

  • 45 guestrooms or units
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
The Carmen Hotel offers 45 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. LED televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, dressing gowns, slippers and bidets.

This Naga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to 4:30 PM on request
  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: PHP 450 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 4:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 8:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
This property offers airport shuttle pickup service from Naga Airport (WNP) only. Guests must contact this property at least 2 days in advance to arrange transfers.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Carmen Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PHP 450 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-out is available.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Carmen Hotel Naga City
Carmen Naga City
Carmen Hotel Naga
Carmen Naga
The Carmen Hotel Naga
The Carmen Hotel Hotel
The Carmen Hotel Hotel Naga

Frequently asked questions

What is the cancellation policy at The Carmen Hotel?

The Carmen Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Carmen Hotel?

Yep, The Carmen Hotel has a free self car park. Onsite parking is limited.

Are there any beaches close to The Carmen Hotel?

The closest beach to The Carmen Hotel is Sabang Beach (43.5 km).

Does The Carmen Hotel have a pool?

The Carmen Hotel has a pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 6:00 AM to 10:00 PM.

What makes The Carmen Hotel a romantic place to stay?

24-hour room service, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at The Carmen Hotel.

Does The Carmen Hotel serve breakfast?

Yeah, buffet brekkie is served daily from 6 AM to 10 AM.

Is there a free airport shuttle available at The Carmen Hotel?

Yep, there's a free airport shuttle that runs from 5:00 AM - 4:30 PM on request.

Is there a bar or restaurant at The Carmen Hotel?

Yep, you can grab a meal at The Carmen Hotel's onsite restaurant.

What time are check-in & check-out at The Carmen Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at The Carmen Hotel?

No, pets and service animals are not allowed.

The Carmen Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 37 out of 92 reviews" "
Rating 8 - Good. 37 out of 92 reviews" "
Rating 6 - Okay. 11 out of 92 reviews" "
Rating 4 - Poor. 6 out of 92 reviews" "
Rating 2 - Terrible. 1 out of 92 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

10/10 Excellent

Martha, Laguna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean & has very courteous staff. Good food too!
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Strong water pressure in the bathroom.
Stayed 1 night in Jan 2020

8/10 Good

CHARITO

Travelled with family
Liked: Staff & service, room comfort
pricey
The hotel prices is too expensive. You can can a better hotel at a lesser price.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 12 nights in Dec 2019

6/10 Okay

Brandon J

Business traveller
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NEARBY CHURCH
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Minerva

Liked: Cleanliness, staff & service, room comfort
Aircon was noisy
Stayed 1 night in May 2019