See all properties
Save

Hotel Urashima

3.0 star property
Ryokan in Nachikatsuura with spa services and 24-hour front desk

Photo gallery for Hotel Urashima

Step through the natural rock archway to the ocean-view pool area, surrounded by a stone deck and furnished with wooden accents.
Waterfront hotel with modern architecture, situated along a body of water, surrounded by lush green hills.
Enjoy a serene sea view from the comfort of this traditional Japanese-inspired room, featuring tatami flooring and a low table.
Step into a tranquil oasis with a natural rock formation leading to a serene pool area.
Relax in this stylish living area with a high ceiling, ocean views, and a comfortable sofa set.

Popular amenities

  • Spa
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included
The current price is AU$265
29 July - 30 July

Explore the area

Map
1165-2 Katsuura, Nachikatsuura, Wakayama, 649-5334
  • Kumano Nachi Taisha Shrine
    ‪12 min drive‬
  • Seigantoji Temple
    ‪13 min drive‬
  • Nachi Waterfall
    ‪19 min drive‬

Room options

View all photos for Traditional Room, Non Smoking (Sanjokan Corner Suite)

1 bedroom, in-room safe

Traditional Room, Non Smoking (Sanjokan Corner Suite)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Free bottled water
In-room safe
  • Sleeps 7
  • 7 Single Futons

View all photos for Traditional Room, Non Smoking (Japanese, Main Building)

Traditional Room, Non Smoking (Japanese, Main Building)

Traditional Room, Non Smoking (Japanese, Main Building)

8.8 out of 10
Excellent
(18 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Separate bath and shower
Private bathroom
Hairdryer
Electric kettle
Free bottled water
  • Harbour view
  • Sleeps 5
  • 5 Single Futons

View all photos for Traditional Room, Non Smoking (Japanese, Nissho Wing)

1 bedroom, in-room safe

Traditional Room, Non Smoking (Japanese, Nissho Wing)

8.4 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Separate bath and shower
Private bathroom
Hairdryer
Electric kettle
Free bottled water
  • Sleeps 5
  • 5 Single Futons

View all photos for Twin Room, Non Smoking (Sanjokan, No View)

Twin Room, Non Smoking (Sanjokan, No View)

Twin Room, Non Smoking (Sanjokan, No View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Free bottled water
In-room safe
  • Sleeps 2
  • 2 Single Beds

View all photos for Traditional Room, Non Smoking (Sanjokan Suite Room)

1 bedroom, in-room safe

Traditional Room, Non Smoking (Sanjokan Suite Room)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Free bottled water
In-room safe
  • Sleeps 7
  • 7 Single Futons

View all photos for Twin Room, Non Smoking (Main Building)

Twin Room, Non Smoking (Main Building)

Twin Room, Non Smoking (Main Building)

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
Free bottled water
  • Sleeps 2
  • 2 Single Beds

View all photos for Traditional Room, Non Smoking, Ocean View (Sanjokan Suite with open-air bath)

Traditional Room, Non Smoking, Ocean View (Sanjokan Suite with open-air bath)

Traditional Room, Non Smoking, Ocean View (Sanjokan Suite with open-air bath)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Free bottled water
In-room safe
  • Sleeps 7
  • 7 Single Futons

View all photos for Traditional Room, Non Smoking (Sanjokan Executive Suite)

Traditional Room, Non Smoking (Sanjokan Executive Suite)

Traditional Room, Non Smoking (Sanjokan Executive Suite)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Free bottled water
In-room safe
  • Sleeps 7
  • 7 Single Futons

View all photos for Traditional Room, Non Smoking, Ocean View (Sanjokan Japanese-Western)

Traditional Room, Non Smoking, Ocean View (Sanjokan Japanese-Western)

Traditional Room, Non Smoking, Ocean View (Sanjokan Japanese-Western)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Free bottled water
In-room safe
  • Sleeps 6
  • 5 Single Futons and 2 Single Beds

View all photos for Traditional Room, Non Smoking (Sanjokan Japanese Style)

Traditional Room, Non Smoking (Sanjokan Japanese Style)

Traditional Room, Non Smoking (Sanjokan Japanese Style)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Free bottled water
In-room safe
  • Sleeps 4
  • 4 Single Futons

View all photos for Traditional Twin Room, Non Smoking (Sanjokan Standard Western)

Traditional Twin Room, Non Smoking (Sanjokan Standard Western)

Traditional Twin Room, Non Smoking (Sanjokan Standard Western)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Free bottled water
In-room safe
  • Sleeps 2
  • 2 Single Beds

View all photos for Traditional Room, Non Smoking, Harbour View (Sanjokan Japanese Style)

Traditional Room, Non Smoking, Harbour View (Sanjokan Japanese Style)

Traditional Room, Non Smoking, Harbour View (Sanjokan Japanese Style)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Free bottled water
In-room safe
  • Sleeps 7
  • 7 Single Futons

View all photos for Traditional Room, Smoking (Japanese, Nissho Wing)

1 bedroom, in-room safe

Traditional Room, Smoking (Japanese, Nissho Wing)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Separate bath and shower
Private bathroom
Hairdryer
Electric kettle
Free bottled water
  • Sleeps 5
  • 5 Single Futons

View all photos for Traditional Room, Non Smoking (Sanjokan Corner Japanese-Western)

Traditional Room, Non Smoking (Sanjokan Corner Japanese-Western)

Traditional Room, Non Smoking (Sanjokan Corner Japanese-Western)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Free bottled water
In-room safe
  • Sleeps 5
  • 5 Single Futons and 2 Single Beds

View all photos for Room, Non Smoking (Run of House)

Room, Non Smoking (Run of House)

Room, Non Smoking (Run of House)

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Free bottled water
In-room safe
  • Sleeps 2
  • 2 Single Beds

View all photos for Sanjokan suite room with open-air bath (Pacific side)

Bathroom

Sanjokan suite room with open-air bath (Pacific side)

  • Sleeps 7
  • 7 Single Futons

View all photos for Main building Western-style room (non-smoking)

1 bedroom, in-room safe

Main building Western-style room (non-smoking)

  • Sleeps 2
  • 2 Double Beds

View all photos for Sanjokan Japanese-Western style room, barrier-free (Pacific side, non-smoking)

1 bedroom, in-room safe

Sanjokan Japanese-Western style room, barrier-free (Pacific side, non-smoking)

  • Sleeps 5
  • 2 Double Beds

View all photos for Sanjokan Corner Japanese-Western room(non-smoking)

1 bedroom, in-room safe

Sanjokan Corner Japanese-Western room(non-smoking)

  • Sleeps 5
  • 2 Double Beds

View all photos for Sanjokan Japanese-Western style room (Pacific side/non-smoking)

1 bedroom, in-room safe

Sanjokan Japanese-Western style room (Pacific side/non-smoking)

  • Sleeps 4
  • 2 Double Beds

View all photos for Sanjokan Japanese Style Room (somking,Pacific Side)

Bathroom

Sanjokan Japanese Style Room (somking,Pacific Side)

  • Sleeps 4
  • 5 Single Futons

View all photos for Sanjokan VIP room(non-smoking)

1 bedroom, in-room safe

Sanjokan VIP room(non-smoking)

  • Sleeps 7
  • 2 Double Beds and 5 Single Futons

View all photos for Sanjokan corner suite(smoking)

Bathroom

Sanjokan corner suite(smoking)

  • Sleeps 7
  • 7 Single Futons

View all photos for Main Building Japanese Style Room（Non-smoking）

Bathroom

Main Building Japanese Style Room（Non-smoking）

  • Sleeps 5
  • 6 Single Futons

View all photos for Nisshokan Japanese-style room (non-smoking, Pacific side)

Hair dryer, slippers, towels, shampoo

Nisshokan Japanese-style room (non-smoking, Pacific side)

  • Sleeps 4
  • 4 Single Futons

View all photos for Nagisakan Nisshokan Japanese Style Room(non-smoking)

Hair dryer, slippers, towels, shampoo

Nagisakan Nisshokan Japanese Style Room(non-smoking)

  • Sleeps 5
  • 5 Single Futons

Stateroom, Suite, Annex Japanese-Western mixed - Smoking

  • Sleeps 7

Japanese-Western mixed - Non-Smoking

  • Sleeps 5

Standard Twin - Non-Smoking

  • Sleeps 2

Standard Japanese-style - Smoking

  • Sleeps 5

Japanese-Western mixed - Non-Smoking

  • Sleeps 5

Standard Japanese-style - Non-Smoking

  • Sleeps 5

Japanese-style - Non-Smoking

  • Sleeps 5

Standard Japanese-style - Smoking

  • Sleeps 5

Stateroom, Suite, Annex Japanese-style - Non-Smoking

  • Sleeps 6

Stateroom, Suite, Annex Japanese-style - Non-Smoking

  • Sleeps 6

Japanese-Western mixed - Non-Smoking

  • Sleeps 7

Stateroom, Suite, Annex Japanese-style - Smoking

  • Sleeps 6

Standard Japanese-style - Non-Smoking

  • Sleeps 5

Standard Japanese-style - Non-Smoking

  • Sleeps 5

Stateroom, Suite, Annex Japanese-style - Non-Smoking

  • Sleeps 6

View all photos for Nisshokan Japanese-style room (smoking, Pacific side)

Interior

Nisshokan Japanese-style room (smoking, Pacific side)

  • Sleeps 4
  • 4 Single Futons

View all photos for Nagisakan Western-style room (non-smoking, Katsuura Bay side)

1 bedroom, in-room safe

Nagisakan Western-style room (non-smoking, Katsuura Bay side)

  • Sleeps 2
  • 2 Single Beds

View all photos for Sanjokan suite room with open-air bath (Katsuura Bay side)

Dining

Sanjokan suite room with open-air bath (Katsuura Bay side)

  • Sleeps 7
  • 7 Single Futons

View all photos for Sanjokan corner suite (non-smoking)

Bathroom

Sanjokan corner suite (non-smoking)

  • Sleeps 7
  • 7 Single Futons

View all photos for Sanjokan Suite Room (Non-Smoking Room)

Dining

Sanjokan Suite Room (Non-Smoking Room)

  • Sleeps 7
  • 7 Single Futons

View all photos for Non-smoking single room (no view)

1 bedroom, in-room safe

Non-smoking single room (no view)

  • Sleeps 1
  • 1 Single Bed

View all photos for Sanjokan Suite Room (Smoking Room)

Bathroom

Sanjokan Suite Room (Smoking Room)

  • Sleeps 7
  • 7 Single Futons

View all photos for Sanjokan Western Style Room (non-smoking)

1 bedroom, in-room safe

Sanjokan Western Style Room (non-smoking)

  • Sleeps 2
  • 2 Single Beds

View all photos for Sanjokan Western-style room with a view of Nano (non-smoking)

1 bedroom, in-room safe

Sanjokan Western-style room with a view of Nano (non-smoking)

  • Sleeps 2
  • 2 Single Beds

View all photos for Sanjokan Japanese-Style Room (Non-Smoking, Katsuura Bay Side)

Dining

Sanjokan Japanese-Style Room (Non-Smoking, Katsuura Bay Side)

  • Sleeps 5
  • 5 Single Futons

View all photos for Sanjokan Japanese-Style Room (Non-smoking,Pacific Side)

Dining

Sanjokan Japanese-Style Room (Non-smoking,Pacific Side)

  • Sleeps 5
  • 5 Single Futons

View all photos for Nagisakan Japanese Style Room

Bathroom

Nagisakan Japanese Style Room

  • Sleeps 5
  • 5 Single Futons

View all photos for Nisshokan VIP room

1 bedroom, in-room safe

Nisshokan VIP room

  • Sleeps 7
  • 2 Double Beds and 5 Single Futons

View all photos for Nisshokan Special Room

1 bedroom, in-room safe

Nisshokan Special Room

  • Sleeps 7
  • 2 Double Beds and 5 Single Futons

About the area

Nachikatsuura

Hotel Urashima places you steps from Sacred Sites and Pilgrimage Routes in the Kii Mountain Range and within a 10-minute stroll of Katsuura Fishing Market. .This ryokan has free WiFi in public areas, a 24-hour front desk and a games room. Additionally, you'll find spa services, a garden and free newspapers in the lobby. There's also the convenience of free self parking. .With a stay at this 3-property class Katsuura ryokan, you'll be 1.1 km (0.7 mi) from Ashiyu Takinoyu and 3 km (1.9 mi) from Fudarakusanji Temple.

What's nearby

  • Katsuura Fishing Market - 4 min drive - 0.9 km
  • Kumano Nachi Taisha Shrine - 12 min drive - 9.3 km
  • Taiji-cho Whale Museum - 12 min drive - 9.8 km
  • Seigantoji Temple - 13 min drive - 9.6 km
  • Nachi Waterfall - 19 min drive - 9.9 km

Getting around

  • Kii-Katsuura Station - 13 min walk
  • Shirahama (SHM-Nanki - Shirahama) - 94 min drive

Restaurants

  • ‪お食事処山賀 - ‬8 min walk
  • ‪竹原 - ‬16 min walk
  • ‪桂城 - ‬6 min walk
  • ‪まぐろ三昧那智 - ‬6 min walk
  • ‪いちりん - ‬18 min walk

About this property

Hotel Urashima

Ryokan in Nachikatsuura with spa services and 24-hour front desk
Hotel Urashima offers its guests spa services, an arcade/games room, and a garden. WiFi is free in public spaces. Hotel Urashima also features complimentary newspapers in the lobby and a lift. Self parking is free.
  • 393 guestrooms or units
  • Conference rooms
  • Front desk (24 hours)
  • Games room or arcade
  • Garden
  • Newspapers in lobby (free)
  • Lift
Hotel Urashima offers 393 accommodations with a safe and complimentary bottles of water. Flat-screen televisions are featured in guestrooms. Bathrooms include slippers and hairdryers. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe).

Languages

Japanese

Similar properties

Relax in a serene hot spring surrounded by natural beauty and a picturesque lake view.

KAMENOI HOTEL NACHI KATSUURA KUMANO KODO

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, 147 reviews
The price is AU$180
28 July - 29 July
KAMENOI HOTEL NACHI KATSUURA KUMANO KODO

Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 10-device limit

Parking and transport

  • Free offsite parking within 1,931 metres
  • Free self parking on site

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Spa

  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests must be at least age 20 to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bath facility
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve access to the hot springs and access to the public bath facility. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Free WiFi in public areas has a 10-device limit.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hotel Urashima Ryokan
Hotel Urashima Nachikatsuura
Hotel Urashima Ryokan Nachikatsuura

Frequently asked questions

What is the cancellation policy at Hotel Urashima?

Hotel Urashima offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Urashima?

As of 27 July 2025, prices found for a 1-night stay for 2 adults at Hotel Urashima on 29 July 2025 start from AU$262.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Urashima?

Yep, Hotel Urashima has a free self car park.

Is there a spa on site at Hotel Urashima?

There's no onsite spa, but this property does offer services like massages.

Is there a free airport shuttle available at Hotel Urashima?

No, Hotel Urashima does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Urashima?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Hotel Urashima?

No, pets are not allowed.

Hotel Urashima Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 124 out of 277 reviews
Rating 8 - Good. 106 out of 277 reviews
Rating 6 - Okay. 33 out of 277 reviews
Rating 4 - Poor. 6 out of 277 reviews
Rating 2 - Terrible. 8 out of 277 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Sharen

Stayed 1 night in Apr 2025

10/10 Excellent

Gayle, Soquel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I first tried this hotel, I used the daily use onsen. I fee; in love with the cave onsen. We now stay at least two nights ove night to use the floor 33 onsen as well as the cave onsen. They have a nice breakfast and dinner buffet. We like the Western style room with western beds as well as a living room/dining room that you can have the Japanese futons.
Stayed 2 nights in Apr 2025

10/10 Excellent

Weiyun

Liked: Cleanliness, staff & service, property conditions & facilities
Staff all very polite, will
Stayed 4 nights in Apr 2025

4/10 Poor

Joy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

An okay option among worse alternatives

There weren’t a lot of hotels to choose from in the area, and we went with Urashima because we didn’t want to spend $700/night at the other place. All of the hotel workers were incredibly friendly, nice, and helpful. However, the hotel itself is outdated and showing its age. Our hotel room, although it had a nice view, had a strong musty smell that was hard to get over. There were stains on the ceiling and floor. The hotel complex is massive but everywhere is just a little gross. The cave onsen is very cool though and worth a dip, but if you’re looking for western style breakfast options, I wouldn’t recommend the buffet. Kiikatsuura needs better hotel options overall.
Stayed 1 night in Apr 2025

8/10 Good

Manfred

Stayed 1 night in Apr 2025

2/10 Terrible

Shouhong

Liked: Cleanliness, property conditions & facilities
Nice onset.
Stayed 1 night in Apr 2025

8/10 Good

Isobel

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views from the top viewpoints of the hotel. Turn-down service was excellent. A very large property so it can be a long walk navigating the property. Multiple onsens, the cave onsens are fantastic and amazing view.
Stayed 2 nights in Mar 2025

10/10 Excellent

Martin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, will come back if I have the opportunity
Stayed 2 nights in Mar 2025

8/10 Good

Lee Ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 1 night in Mar 2025

10/10 Excellent

Gongjin

Liked: Cleanliness, staff & service, room comfort
Nice view with amenities. The room and infrastructure is a bit outdated and feel the age
Stayed 1 night in Feb 2025

10/10 Excellent

Kaining

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay very much. The outdoor spa, especially the ones with ocean views are exceptional. The dining hall is huge. The breakfast and dinner buffets provide high quality and many varieties of food. Shuttle ferry / bus are convenient. The sunrise and sunset at the viewing platform are beautiful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rowan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to visit and see the real Japan this is for you. An amazing experience not just a Hotel. The staff were fantastic.
Stayed 2 nights in Dec 2024

6/10 Okay

Warner

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
If you’re there to use the onsen than it’s great but besides that …….. I left a night early.
Stayed 2 nights in Nov 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, room comfort
Nice hotel, staff were helpful and very nice. Location is a little inconvenient, if you aren’t driving you need to take a ferry of shuttle back and forth. Overall a good stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

deng fu

Liked: Cleanliness, staff & service, property conditions & facilities
this hotel is so big that it is a hotel complex, it even has a connivence store. friendly staff, well managed, many hot spring to choose from, include two cave pools located next to the ponding waves. very special place, i like it. only downside is you have to take the free shuttle boat to the hotel (last boat is 7:30pm, after that you have to take taxi).
Stayed 1 night in Nov 2024

10/10 Excellent

Merlia

Stayed 1 night in Oct 2024

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

yuk yin

Is good for one night stay cause they won’t change their menus. I stayed four nights and have the same menus for four days and nights!
Stayed 4 nights in Nov 2024

8/10 Good

yiri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

They don’t tell you about the smell of sulphur.

The staff were friendly and helpful. The hotel food offerings in the main restaurant were very varied and catered for a wide range of tastes and were well presented and served. The hotel wasn’t in the condition we expected however, we had to change rooms from the broken and dirty ones we were first allocated. The whole place has an air of needing much renovation. One corridor was covered in mould and was like a scene from a fairground ghost ride. The whole area stank of sulphur which was explainable but kept out of descriptions we had read.
Stayed 2 nights in Oct 2024

10/10 Excellent

simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply put - the two cave onsen at this hotel are fantastic. And indeed, there are several other onsen pools to choose from too. I was lucky to go when the sea was quite rough, and sitting at the front of the cave onsen, soaking in the hot spring while watching the waves breaking on the rocks outside was a really soul satisfying experience. The hotel itself is like a wild bubble-era project and is simply huge with plenty to explore. It was hard to take it all in - I was really absorbed just wandering around. The (seemingly) endless escalator ride up to the adjoining hotel block was a bit unique to try too. There is a helpful mini-bus and turtle themed ferry to and from the town centre ( only 10 minutes walk from station to ferry / bus) and it runs frequently. Can’t say there there were many dining options within the hotel itself, the breakfast and evening buffet are just fine plus two extra small cafe style casual restaurants on-site. No bar or coffee shop ( but you can sit in and eat snacks / coffee at the on-site Lawsons convenience store. Nothing gourmet - come for the onsen, not for dining. (though some decent small dining places in town if you wish to hop over on the ferry and back) The room was huge with a nice sea view in our case. Futon style sleeping was comfortable. Everything clean and working. All in all - lovely! I and my wife had a very memorable break here.
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge hotel a 5 minute ferry ride from town. We stayed in a spacious Japanese room with fantastic ocean views. The onsen was amazing, in a cave right next to the ocean where you could watch waves crashing while bathing. Buffet breakfast and dinner were good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Arianna Van

Travelled with family
The cave onsens are wonderful and we loved our breakfast looking out at the rocky coast and crashing waves at breakfast. The hotel is a 1960s throw-back and well-maintained and very reasonably priced. Great hiking on Kumano Kodo nearby and sightseeing.
Stayed 2 nights in Oct 2024

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great hotel in a cute fishing town. The decor is very dated but this added to the experience for us. We opted for a Japanese style room looking over the ocean. The room was big and the view was great. Evening buffet was fine. We didn’t try the breakfast option. Used both the boat and shuttle to get to and from the hotel and both worked well.
Stayed 2 nights in Oct 2024