2/10 Terrible
Emanuele
Travelled with family
2 June 2025
I stayed in the hotel for 2 nights.
The first night I slept there alone, the second night, my family joined me.
The morning of the second day, I paid for an additional bed in the room and asked to have the room cleaned before my family had to use it.
At 7pm we came back to the room and found everything as I had left it in the morning.
After complaining with the reception, some staff member came, left the bed in the middle of the room, threw some fresh towels on a table and left.
Extremely rude, unprofessional and definitely not worth of a 4* rating.
We didn't even have a complementary bottle of water in the room which is a standard practice for 4* hotels worldwide.
Never again!
Emanuele
Stayed 2 nights in May 2025