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5.0 out of 5

"Excellent location in the old part of Munich. The staff are very helpful and the breakfasts are good. It’s relatively quiet (a little traffic noise). ... " More

By a verified traveller on Thu 30 Aug 2018

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Hotel Description

Mercure Hotel München Altstadt puts you in the heart of Munich, within just a 10-minute stroll of Marienplatz and Viktualienmarkt. Highlights at this hotel include free buffet breakfast and a 24-hour business center.

All 80 soundproofed rooms feature flat-screen TVs with cable channels, and you can enjoy free WiFi, first-run movies, and coffee/tea makers. Nice touches to enhance your stay include free toiletries and pillowtop beds. Additionally, free minibar items, free bottled water, and safes are available.

This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk, and a computer station. Other amenities include laundry facilities, express check-in, and dry cleaning/laundry services. Each morning free breakfast is served. There's also the convenience of self parking.

With a stay at this 3.5-star Munich City Centre hotel, you'll be 0.6 km (0.4 mi) from Karlsplatz - Stachus.

Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$170* Per night/room 2 May - 3 May

Standard Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Mercure Hotel München Altstadt ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mercure Hotel München Altstadt

Everyone (2)
5 out of 5
Excellent location in the old part of Munich. The staff are very helpful and the breakfasts are good. It’s relatively quiet (a little traffic noise). There is no restaurant but there are lots of places nearby to eat. I would happily stay here again.

Posted by , from Newcastle on 30 Aug. 2018

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5 out of 5

Close yo city and subway connections

We enjoyed the stay, very helpful staff, very good breakfast choices

Posted by on 23 Sep. 2016

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About the Mercure Hotel München Altstadt

Location Hotterstr. 4, Munich, BY 80331

Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. Tour/ticket assistance, multilingual staff, and complimentary newspapers in the lobby are also featured at the eco-friendly Mercure Hotel München Altstadt. Parking is available for a fee. This 3.5-star Munich hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 7 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Colima, Colima (CLQ-Licenciado Miguel de la Madrid)
  • Train station: Munich Central Station (1.5 km / 0.9 mi)
  • Metro station: Marienplatz Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Hotel München Altstadt offers 80 accommodations with minibars (stocked with some free items) and safes. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels and first-run movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Munich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Pillowtop beds
  • Stocked minibar (select free items)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • First-run movies
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 10:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive after 6 PM must provide a credit card with expiration date to guarantee the reservation.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 13.00 per pet, per night
  • Only dogs are allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • No rollaway/extra beds available
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 13.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Hotel München Altstadt
  • Mercure Hotel München
  • Mercure München Altstadt
  • Mercure München
  • Mercure Hotel Munich
  • Mercure Muenchen Altstadt
  • Mercure Munchen Altstadt
  • Mercure Hotel München Altstadt Hotel
  • Mercure Hotel München Altstadt Munich
  • Mercure Hotel München Altstadt Hotel Munich

You should know

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.