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The Oberoi Mumbai

5.0 star property
Luxury hotel with 3 restaurants and full-service spa
VIP Access

Photo gallery for The Oberoi Mumbai

Premier Suites | Beach/ocean view
Interior
Lobby
Bar (on property)
Aerial view

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Bar
  • Spa
  • Gym
The current price is AU$343
includes taxes & fees
28 Aug - 29 Aug

Explore the area

View map
Nariman Point, Mumbai, Maharashtra, 400 021
  • Marine Drive
    ‪1 min walk‬
  • Colaba Causeway
    ‪18 min walk‬
  • Gateway of India
    ‪6 min drive‬
  • Mumbai (BOM-Chhatrapati Shivaji Intl.)
    ‪23 min drive‬

Room options

View all photos for Luxury Residential Suite

Luxury Residential Suite

Luxury Residential Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Bay View Rooms

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Bay View Rooms

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 42 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Bay View Residential Suite

Bay View Residential Suite

Bay View Residential Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Room (Category Assigned on Arrival)

Room (Category Assigned on Arrival)

Room (Category Assigned on Arrival)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 31 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Ocean View Suites

Separate bathtub and shower, deep-soaking bathtub, designer toiletries

Deluxe Ocean View Suites

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 69 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Rooms

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Rooms

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 37 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean View Suites

Ocean View Suites | Living room

Ocean View Suites

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 73 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, Bay View

Premier Room, Bay View

Premier Room, Bay View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 40 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Luxury Suite (Residential)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Bay View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite, Bay View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 73 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean View Rooms

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Ocean View Rooms

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suites

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premier Suites

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 81 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

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About the area

Mumbai

A luxury stay in the heart of Mumbai awaits you at The Oberoi Mumbai, a recipient of the prestigious Travel & Leisure 500 award in 2021. Within steps you'll find Marine Drive and Colaba Causeway within a 20-minute stroll. Highlights at this family-friendly hotel include 3 restaurants, a full-service spa and an outdoor swimming pool. .A relaxing day at The Oberoi Spa can include Thai massages, body wraps and facials along with aromatherapy and Ayurvedic treatments. The restaurant, Fenix, is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 1001 square feet (93 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a 24-hour gym and laundry facilities. Full breakfast is available daily between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 20-minute drive of this 5-property class Nariman Point hotel include Gateway of India and U.S. Consulate General.

What's nearby

  • Marine Drive - 1 min walk - 0.0 km
  • Colaba Causeway - 18 min walk - 1.5 km
  • Wankhede Stadium - 2 min drive - 2.0 km
  • Mohammed Ali Road - 3 min drive - 3.1 km
  • Gateway of India - 6 min drive - 2.0 km

Getting around

  • CSMT Station - 4 min drive
  • Mumbai Churchgate Station - 16 min walk
  • Chhatrapati Shivaji International Airport (BOM) - 58 min drive

Restaurants

  • ‪The Oberoi - ‬1 min walk
  • Fenix Oberoi
  • ‪FirangiPani Tident Hotel - ‬1 min walk
  • Ziya
  • ‪The Sassy Spoon - ‬6 min walk

About this property

The Oberoi Mumbai

Luxury hotel with 3 restaurants and full-service spa
The Oberoi Mumbai offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 1001 square feet (93 square metres) and includes conference space. Spa services, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury The Oberoi Mumbai. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Mumbai hotel.

  • 287 guestrooms or units
  • 21 levels
  • 3 dining venues
  • Conference rooms
  • 1001 sq ft of conference space
  • 93 sq. m of conference space
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
The Oberoi Mumbai offers 287 accommodations with iPod docking stations and minibars. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 40-inch LCD televisions come with premium digital channels. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The Oberoi Spa has 6 treatment rooms. Services include Thai massages, facials, body wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The Oberoi Mumbai is listed in the 2021 Travel + Leisure 500.

Languages

English, Hindi

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Trident, Nariman Point Mumbai

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 1,001 reviews
The price is AU$260
includes taxes & fees
27 Aug - 28 Aug
Trident, Nariman Point Mumbai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi; wired internet (INR 1,000 for 24 hours)

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: INR 2,065 for adults and INR 1,032.50 for children
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Fenix
  • Vetro
  • Ziya

Things to do

  • 24-hour health club
  • Full-service spa
  • Outdoor pool
  • Playground
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,001 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Thai massages

Accessibility

  • No lift

More

  • 21 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium digital channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Guests are required to download the property's Aarogya Setu mobile app before check-in
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in
For any questions, please contact the property using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately INR 2065 for adults and from INR 1032.50 for children
  • Fee for wired Internet in public areas: INR 1000 (for 24 hours, rates may vary)
  • Airport shuttle fee: INR 6496 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. At check-in, guests must provide either a negative PCR COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test must have been administered no more than 72 hours prior to check-in.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mumbai Oberoi
Oberoi
Oberoi Hotel
Oberoi Hotel Mumbai
Oberoi Mumbai
Oberoi Bombay
Oberoi Hotel Bombay
Oberoi Hotels Mumbai
Oberoi Mumbai Hotel Mumbai (Bombay)
The Oberoi Mumbai
Oberoi Mumbai Hotel
The Oberoi Mumbai Hotel
The Oberoi Mumbai Mumbai
The Oberoi Mumbai Hotel Mumbai

Frequently asked questions

What is the cancellation policy at The Oberoi Mumbai?

The Oberoi Mumbai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Oberoi Mumbai?

As of 26 Aug 2025, prices found for a 1-night stay for 2 adults at The Oberoi Mumbai on 28 Aug 2025 start from AU$342.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Oberoi Mumbai?

Yep, The Oberoi Mumbai has a free self car park and free valet parking.

Are there any beaches close to The Oberoi Mumbai?

The closest beach to The Oberoi Mumbai is Juhu Beach (19.6 km).

Is there a spa on site at The Oberoi Mumbai?

Yep, The Oberoi Spa is available for guests. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as Thai massages.

Does The Oberoi Mumbai have a pool?

The Oberoi Mumbai has an outdoor pool.

What luxury perks are available at The Oberoi Mumbai?

The Oberoi Mumbai features a full-service spa, a 24-hour health club and an outdoor pool. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes The Oberoi Mumbai a romantic place to stay?

A lounge bar and 24-hour room service, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Oberoi Mumbai.

Is The Oberoi Mumbai family-friendly?

You bet! With amenities such as babysitting services and a playground, as well as free infant beds in the guestrooms, it's no surprise that The Oberoi Mumbai is a hit with families.

Are there hot tubs in the rooms at The Oberoi Mumbai?

No, but there are deep-soaking baths in the guestrooms.

Does The Oberoi Mumbai serve breakfast?

Sure does, full breakfast is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at The Oberoi Mumbai?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at The Oberoi Mumbai?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Oberoi Mumbai?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at The Oberoi Mumbai?

No, pets are not allowed.

The Oberoi Mumbai Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 688 out of 787 reviews
Rating 8 - Good. 67 out of 787 reviews
Rating 6 - Okay. 16 out of 787 reviews
Rating 4 - Poor. 2 out of 787 reviews
Rating 2 - Terrible. 14 out of 787 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Srinivas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entrance is cramped and bit inconvenient.
Stayed 2 nights in May 2025

10/10 Excellent

Jitendra

Stayed 5 nights in May 2025

10/10 Excellent

Cale

Stayed 1 night in May 2025

10/10 Excellent

Peter, Pinner

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and the rooms are very comfortable and clean. Staff are helpful and always on hand.
Stayed 1 night in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oberoi is my favourite hotel on earth

Exceptional service and an indulgent stay in Mumbai We had an absolutely wonderful stay at The Oberoi Mumbai. Having previously stayed at the Oberoi in Delhi, we knew there was nowhere else we’d rather be for our time in the city — and it didn’t disappoint. • The service was, as always with Oberoi, outstanding — the best we’ve experienced across any hotel chain. • We were checked in directly in our room, which was made available early (around 11am) — a thoughtful touch that made our arrival seamless. • Breakfast was a daily highlight, with an extensive à la carte menu and something for every palate. • The gym and spa facilities were excellent, and we thoroughly enjoyed our massage. • While the pool is on the smaller side, it still offers a relaxing escape from Mumbai’s heat. A note of caution: the hotel transfers are very expensive (~£100), especially compared to booking a large Uber (~£10). There are likely more reasonable options in between. All in all, a truly memorable stay. We’re still dreaming of the scent of those beautiful bathroom products. Highly recommend.
Stayed 2 nights in Apr 2025

10/10 Excellent

Devesh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was exceptional, staff were attentive. Location was good
Stayed 2 nights in Apr 2025

10/10 Excellent

looknauth, valley stream

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Apr 2025

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great service
Stayed 2 nights in Apr 2025

10/10 Excellent

Vyshali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, excellent service, chilled vibes. Cool terrace bar
Stayed 4 nights in Mar 2025

10/10 Excellent

Jekany

Stayed 3 nights in Apr 2025

10/10 Excellent

Gira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel lives up to its standards. We really liked our server Achaal. She was so friendly every morning Would definitely come back
Stayed 3 nights in Apr 2025

10/10 Excellent

Deevyesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Tal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good located hotel, nice, clean and large rooms and very good service. Breakfast was a bit disappointing, I was expecting more from such a hotel
Stayed 1 night in Mar 2025

10/10 Excellent

KUNAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Barbara M

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jagtar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

AHMED

Stayed 4 nights in Mar 2025

10/10 Excellent

pooja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sutinderjit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding stay at the Oberoi Mumbai

The stay was truly amazing. The staff were so welcoming and always willing to go the extra mile to make the stay enjoyable. I had a problem with my suitcase zip. The hotel sent a man to fix it. Amazing, now no stress about a broken suitcase. The bar is amazing too, well staffed and great selection of drinks. The gym is well equipped. I am into weight training. Certainly didn’t disappoint. The pool at the Oberoi and the Trident were both great too.
Stayed 2 nights in Apr 2025

10/10 Excellent

Yashan Zarir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at the Oberoi - classy, understated, and always refreshing
Stayed 3 nights in Apr 2025

10/10 Excellent

Abdullah

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Amazing hotel
Stayed 4 nights in Mar 2025

10/10 Excellent

Bhavisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Rohit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb!!
Stayed 1 night in Mar 2025

2/10 Terrible

Stephen

Travelled with family
Disliked: Staff & service

Bad management

I had to cancel my trip due to visa issues. The hotel initially confirmed they would allow a refund because my cancellation request was only a few hours outside the cut-off. The management then changed that decision.
Stayed 4 nights in Mar 2025