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4.3 out of 5

"I've asked them to email me the bill for my stay and the staff over there promised me to do so. But all in vein. Even now after more then a year, i di ... " More

By a verified traveller on Sat 11 Jan 2020

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Hotel Description

JW Marriott Mumbai Sahar places you in the heart of Mumbai, connected to the convention center and 3.6 km (2.2 mi) from Phoenix Market City Mall. Highlights at this luxury hotel include 3 restaurants, 3 bars/lounges, and a full-service spa.

You can enjoy LCD TVs with cable channels, and all 588 rooms feature iPod docks, WiFi, and DVD players. Refrigerators and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Nice touches to enhance your stay include bathrobes and slippers, while pillowtop beds and pillow menus invite a good night's rest. Separate bathtubs and showers, espresso makers, and free newspapers are also available.

A relaxing visit to Spa by JW can include deep-tissue massages, Swedish massages, and aromatherapy along with access to the sauna and steam room. The restaurant, JW Cafe, serves international cuisine and is open for breakfast, lunch, and dinner. JW Lounge is the hotel's own lobby lounge, serving drinks along with breakfast and lunch. Enjoy the outdoor swimming pool, 24-hour fitness center, spa tub, and sauna. 10344 square feet (961 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center. Other amenities include free WiFi in public areas, a kids' swimming pool, and a coffee shop/café. Each morning buffet breakfast is served between 6:30 AM and 11:00 AM. There's also free valet parking, along with the convenience of an airport shuttle.

Places within a 30-minute drive of this 5-star Mumbai hotel include Bombay Convention & Exhibition Centre and Bandra Kurla Complex.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$176* Per night/room 1 Aug. - 2 Aug.

Deluxe Room, 2 Single Beds, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds, Pool View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Pool View (Room with view)

Bed Count 1 King Bed Maximum Occupancy 3 Max

JW Marriott Mumbai Sahar ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for JW Marriott Mumbai Sahar

Everyone (1) Couples (2)
3 out of 5
I've asked them to email me the bill for my stay and the staff over there promised me to do so. But all in vein. Even now after more then a year, i didn't received any email from the hotel. I'll give ZERO rating for the staff.

Posted by on 11 Jan. 2020

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Comment from Hotel Management

20 Feb. 2020 by Esha

Dear Guest, Thank you for staying with JW Sahar. It is unfortunate to hear of your experience with the invoice. Please rest assured we have addressed this with the team to ensure improvement. We look forward to welcoming you back to our hotel in the future. Regards, Team JW Marriott Mumbai Sahar

5 out of 5
Outstanding facilities and outstanding staff that anticipated your every need, a faultless property

Posted by on 1 Mar. 2019

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Comment from Hotel Management

1 Mar. 2019 by JW Marriott Mumbai Sahar

Dear Guest, Greetings from JW Marriott Mumbai Sahar. Thank you for staying with us. We are pleased to know that you had a wonder stay experience at the hotel. We'd love for you to share your fond memories at the hotel on social media and tag us with @JWSahar on Instagram, Facebook and Twitter. Do give us a chance to serve you again as we look forward to welcoming you soon. Regards, Team - JW Marriott Mumbai Sahar

5 out of 5
Deepak at the reception went over and above to assist us and provided dinner and breakfast packages at very reasonable prices as it was an auspicious occasion. He was extremely helpful during and at checkout.

Posted by on 7 Feb. 2019

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Comment from Hotel Management

14 Feb. 2019 by JW Marriott Mumbai Sahar

Dear Guest, Greetings from JW Marriott Mumbai Sahar. Thank you for staying with us. We are pleased to know that you had a wonderful experience at the hotel. We will surely share your lovely comments to Deepak and congratulate him. Do give us a chance to serve you again as we look forward to welcoming you soon. Regards, Team - JW Marriott Mumbai Sahar

Property Features

JW Marriott Mumbai Sahar offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi. You'll find a 24-hour business center on site. Event space at this hotel measures 10344 square feet (961 square meters) and includes conference space. A children's pool, a 24-hour fitness center, and a sauna are also featured at the luxury JW Marriott Mumbai Sahar. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Mumbai hotel.

  • 588 guestrooms or units
  • 9 levels
  • 3 dining venues
  • 3 bars or lounges
  • 10344 sq ft of conference space
  • 961 sq m of conference space
  • Built in 2015
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Mumbai (BOM-Chhatrapati Shivaji Intl.) (1.1 km / 0.7 mi)
  • Train station: Mumbai Vidyavihar Station (5.1 km / 3.1 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free valet parking and self parking

Room Amenities

JW Marriott Mumbai Sahar offers 588 accommodations with iPod docking stations and DVD players. Beds feature pillowtop mattresses. A pillow menu is available. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, espresso makers, and minibars. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Espresso maker
  • Electric kettle
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:00 AM.

JW Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Romano's - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

JW Lounge - This lobby lounge serves breakfast, lunch, and dinner. Open daily.

JW Baking Company - This delicatessen serves breakfast, lunch, and dinner. Open daily.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 7
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Detoxification wrap
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

The credit card presented at check-in must be the same card used at time of booking. Valid photo ID is mandatory at check-in. Reservations paid by a third party require prior approval by the property.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport transportation is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 2000 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of Global Cleanliness Council (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Noise-free rooms not guaranteed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitisation guidelines Global Cleanliness Council (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: INR 1711 for adults and INR 855.5 for children (approximately)
  • Fee for in-room wireless Internet: INR 750 per 24-hour period (rates may vary)
  • Airport shuttle fee: INR 784 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: INR 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • JW Marriott Mumbai Sahar Hotel
  • JW Marriott Sahar Hotel
  • JW Marriott Mumbai Sahar
  • JW Marriott Sahar
  • JW Marriott Mumbai Sahar Hotel
  • JW Marriott Mumbai Sahar Mumbai
  • JW Marriott Mumbai Sahar Hotel Mumbai

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.