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Mccloud Mercantile Hotel

2.5 star property

Photo gallery for Mccloud Mercantile Hotel

Shasta Wintu (216)
Shasta Wintu (216)
Charles Miller (212)
Mountain view
Porch

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View map
241 Main St, McCloud, CA, 96057
  • Place, McCloud Golf Club
    ‪3 min drive‬
  • Place, McCloud Falls - Upper Fall
    ‪14 min drive‬
  • Place, Lake Siskiyou
    ‪16 min drive‬

Room options

View all photos for Charles Miller (212)

Charles Miller (212)

Charles Miller (212)

  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Mercantile (205)

Mercantile (205)

Mercantile (205)

  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Friday George (214)

Friday George (214)

Friday George (214)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Hot and Tot (210)

Hot and Tot (210)

Hot and Tot (210)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Minnesota Room (208)

Minnesota Room (208)

Minnesota Room (208)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Railroad Room (204)

Railroad Room (204)

Railroad Room (204)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for 1940's Room (202)

1940's Room (202)

1940's Room (202)

  • Sleeps 5
  • 2 Double Beds

View all photos for Shasta Wintu (216)

Shasta Wintu (216)

Shasta Wintu (216)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Arts and Crafts (203)

Arts and Crafts (203)

Arts and Crafts (203)

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Single Bed

View all photos for Founders Room (211)

Founders Room (211)

Founders Room (211)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for GG's Attic (206)

GG's Attic (206)

GG's Attic (206)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 37 sq m
  • Sleeps 5
  • 1 Queen Bed and 1 Double Bed

View all photos for Whispers Den

Whispers Den

Whispers Den

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

About the area

McCloud

At Mccloud Mercantile Hotel, you'll be 2.6 km (1.6 mi) from McCloud Golf Club and 12.6 km (7.8 mi) from McCloud Falls - Upper Fall. Highlights at this hotel include 3 restaurants, free self-parking and a bar/lounge. .A pampering day can include deep-tissue massages and Swedish massages. Other amenities include free Wi-Fi in public areas, a conference centre and a coffee shop/cafe. .In proximity to this McCloud hotel you'll find Mount Shasta.

What's nearby

  • McCloud Golf Club - 3 min drive - 2.8 km
  • McCloud Falls - Upper Fall - 14 min drive - 14.0 km
  • Lake Siskiyou - 16 min drive - 21.5 km
  • Sacred Mountain Spa - 17 min drive - 22.9 km
  • Mossbrae Falls - 19 min drive - 17.4 km

Getting around

  • Dunsmuir Station - 21 min drive
  • Redding, CA (RDD-Redding Municipal) - 83 min drive

Restaurants

  • ‪Floyd's Frosty - ‬5 min walk
  • ‪Ray’s Place Bar&Lounge - ‬20 min drive
  • ‪Traci’s White Mountain Cafe - ‬1 min walk
  • ‪Axe & Rose Public House - ‬3 min walk
  • ‪Sojourn Coffee - ‬3 min walk

About this property

Mccloud Mercantile Hotel

There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1000 square feet (93 square metres) and includes a conference centre. Spa services, a library, and barbecue grills are also featured at Mccloud Mercantile Hotel. The hotel can provide concierge services and wedding services. Free self parking is available.

This McCloud hotel is smoke free.

  • 12 guestrooms or units
  • 3 dining venues
  • 1000 sq ft of conference space
  • 93 sq. m of conference space
  • Conference centre
  • Coffee in lobby
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Fridge in a common area
  • Water dispenser
  • Bar or lounge
Mccloud Mercantile Hotel offers 12 accommodations. Each accommodation is individually furnished and decorated. LCD televisions come with cable channels. This McCloud hotel provides complimentary wireless Internet access. Cots/infant beds (complimentary) and Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages and Swedish massages.

Similar properties

Dinner served
Shasta Inn
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.5 out of 5, Wonderful, 1,010 reviews
The price is AU$139
includes taxes & fees
31 Mar - 1 Apr
Shasta Inn

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Library
  • Shopping

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • ATM
  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (1,000 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Spa

  • Deep-tissue massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 8:30 AM - 5:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

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Frequently asked questions

What is the cancellation policy at Mccloud Mercantile Hotel?

Mccloud Mercantile Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Mccloud Mercantile Hotel?

Yep, Mccloud Mercantile Hotel has a free self car park.

Are there any beaches close to Mccloud Mercantile Hotel?

The closest beach to Mccloud Mercantile Hotel is Lake Siskiyou Beach (17.1 km).

Is there a spa on site at Mccloud Mercantile Hotel?

There's no onsite spa, but this property does offer services like sports massages.

Is Mccloud Mercantile Hotel family-friendly?

You bet! With amenities such as a BBQ and a picnic area, as well as free infant beds in the guestrooms, it's no surprise that Mccloud Mercantile Hotel is a hit with families.

Is there a free airport shuttle available at Mccloud Mercantile Hotel?

No, Mccloud Mercantile Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Mccloud Mercantile Hotel?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Mccloud Mercantile Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Mccloud Mercantile Hotel?

No, pets are not allowed.

Mccloud Mercantile Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 89 out of 109 reviews
Rating 8 - Good. 13 out of 109 reviews
Rating 6 - Okay. 4 out of 109 reviews
Rating 4 - Poor. 0 out of 109 reviews
Rating 2 - Terrible. 3 out of 109 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

RAYYAN

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great place
Stayed 1 night in Aug 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
My favorite place to stay. I have stayed in just about every room. The rooms are meticulous, beds are comfortable, you can contact the staff if you need anything. The town of McCloud is just so charming.
Stayed 1 night in Dec 2025

10/10 Excellent

Yolanda

Love this place. I have been coming here since they were open.
Stayed 1 night in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
My room was very clean and cozy. Very quiet and comfortable. I slept well and peaceful.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ildiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place full if okd world charm restored to modern standards with taste .Owners and locals are a pleasure to get to know and be around. Most customers come back year after year. We love this place:)
Stayed 2 nights in Nov 2025

6/10 Okay

Belinda

Disliked: Amenities
The room was drafty, there was a half inch gap between the air conditioner and the window. I stuck rags in the gaps, it was right over the bed. There was 1 restaurant open. Problem being, the website, the mercantile store and the info in the room were all different. So even doing research in what is kinda the off season didn’t help much. lol Also Stairs, no elevator. Just fyi The place is cute and the bed was cushy and cozy. I slept great honestly!!
Stayed 1 night in Oct 2025

2/10 Terrible

mark

Stayed 3 nights in Jul 2025

10/10 Excellent

George

Stayed 2 nights in Oct 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restful stay in an historic building. Delicious breakfast. Greeted and bid goodbye by a helpful owner.
Stayed 1 night in Oct 2025

10/10 Excellent

CARL, Redding

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful place to stay. Our room was clean and beautifully decorated. They have great dining options close by.
Stayed 1 night in Oct 2025

10/10 Excellent

Diana

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Uzma

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an extremely disappointing experience at this accommodation. The lack of elevator access was inconvenient, and we had to rely on the owner to remotely grant us access. However, the most frustrating issue was the bathroom door, which was locked with a main door key lock instead of a standard bathroom lock. When we requested assistance, the owner refused to help, suggesting we use the public restroom at a nearby shopping center, which was unacceptable. After traveling from Newport, Oregon to McCloud, CA, we were forced to spend the night without access to the bathroom. The door was finally unlocked at 7:15 am, and we checked out at 11:00 am. What's worse, we paid $276.98 for this subpar experience. The owner's lack of accountability and apology was disappointing, and the checkout process was unattended. Instead of taking responsibility, we were advised to seek reimbursement through Expedia
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how everything was old style but well kept clean and pretty. What I didn't like is that I happened to come when shops were closed but that has nothing to do with the hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean and so incredibly quaint! The atmosphere of the whole inn was perfect. Looking first to another stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We love it here

So charming, so comfortable, so many soft pillows and blankets, beautiful quiet town, friendly people. We even commented as we stepped into the room that it was the first room rental on our whole trip that smelled great and had pleasant lighting 😂. We would stay here every road trip through California if we could. We had dinner at the Sage Restaurant down the road and that was so delicious and full of history and charm as well.
Stayed 1 night in Aug 2025

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

blake

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genuinely one of the coolest hotels I've ever stayed at!
Stayed 1 night in Jul 2025

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service
Small town, quaint, family owned. Has a rustic vibe. Quiet. Beautiful surrounding area.
Stayed 2 nights in Jul 2025

8/10 Good

Daniel, Oregon City

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Grazy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a lovely building and room!
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Stayed 1 night in Mar 2025