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3.8 out of 5

"Old fashioned but clean. Right next door to Dan Murphy's. Might be good for some but not us, especially getting written up at 6am by the alarm! Oth ... " More

By a verified traveller on Tue 20 Oct 2020

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Hotel Description

At Federal Hotel you'll be within just a 15-minute stroll of Mount Gambier Catholic Parish and Cave Gardens. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.

All 14 rooms feature free WiFi, TVs, and coffee/tea makers. Refrigerators and free toiletries are also available.

The bistro, House of Schnitzel, serves local cuisine and is open for lunch and dinner. Other amenities include free WiFi in public areas, a free kids' club, and coffee/tea in a common area. There's also the convenience of limited parking.

Places within a 30-minute walk of this 3-star Mount Gambier hotel include Mount Gambier Central and Vansittart Park.

Economy Twin - Shared Facilities

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$50* Per night/room 7 Nov. - 8 Nov.

Studio Twin Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Family Studio

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio Queen & Single

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Federal Hotel ratings based on 153 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Federal Hotel

Everyone (90) Couples (26) Business (1) Family (40)
3 out of 5
Old fashioned but clean. Right next door to Dan Murphy's. Might be good for some but not us, especially getting written up at 6am by the alarm! Otherwise close to everything and house of schnitzel good

Posted by , from Adelaide on 20 Oct. 2020

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Comment from Hotel Management

26 Oct. 2020 by Christina

Thank you for your review Michelle.

4 out of 5
Good rates, two queen size beds, discounted meals, convenience to town and facilities.

Posted by , from Adelaide on 5 Mar. 2020

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Comment from Hotel Management

8 Mar. 2020 by Christina Patzel

Thank you for your review Jeff.

4 out of 5
Particularly comfortable beds and pillows. Excellent shower

Posted by on 13 Jan. 2020

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Comment from Hotel Management

15 Jan. 2020 by Christina

Thank you for your review

4 out of 5
Great bed, comfy, old charm. We had single beds, expected double. Bathroom in the hallway

Posted by on 10 Jan. 2020

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Comment from Hotel Management

15 Jan. 2020 by Christina

Thank you for your review. As stated when booking the room is a shared facility twin single room.

4 out of 5
It was quieter than expected due to being on the main road.

Posted by on 6 Jan. 2020

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Comment from Hotel Management

8 Jan. 2020 by Christina

Thank you for your review.

3 out of 5
Chef did try to cater for dietary requirements. Checkin staff very helpful and friendly. Room booking was mixed up. Glasses and spoons dirty. No face washers. Meal communication was very unorganised

Posted by on 27 Dec. 2019

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Comment from Hotel Management

30 Dec. 2019 by Christina

Thank you for your review, I have private messaged you to try to address the issues mentioned.

4 out of 5
The property was ok for the money. The downside is road and carpark noise. Very noisy spot to stay. Plus the Hot Water Servuce ran out of hot water after 2 mins. Very frustrating Also no room service. The upside is that it’s very central. It was a cheap and affordable place to stay

Posted by on 16 Dec. 2019

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Comment from Hotel Management

17 Dec. 2019 by Christina

Hi Tim, I'm sorry to hear there was issues with the hot water I will get our maintenance man to try rectify this issue.

3 out of 5
Good location. Nice friendly staff. Needs refurbishing.

Posted by on 26 Nov. 2019

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Comment from Hotel Management

27 Nov. 2019 by Christina

Thank you for your review.

4 out of 5
Easy check-in at reception. The room was clean but basic. The beds were very comfortable and the location was close to shops.

Posted by on 27 Oct. 2019

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Comment from Hotel Management

28 Oct. 2019 by Christina

Thank you for your review.

3 out of 5
Felt more like a motel than a hotel. Too noisy. Room next door- yelling and banging in the middle of the night. Traffic and noise from general surroundings. Draft from back door.

Posted by on 9 Jul. 2019

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Comment from Hotel Management

17 Jul. 2019 by Christina

Thank you for taking the time to review our hotel. Unfortunately being on the main street and attached to a pub you will always get a bit of noise however if other customers are loud we have an after hours manager that you can call to let us know of any noise complaints so that we can try to rectify the situation. I will be getting our maintenance man to look into ways to fix the draught that you mentioned.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Federal Hotel also features a complimentary children's club and coffee/tea in a common area. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star Mount Gambier hotel.

  • 14 guestrooms or units
  • 2 levels
  • 2 buildings
  • Dining venue
  • Bar or lounge
  • Kid's club (free)
  • 1 conference room
  • Coffee in lobby
  • Front desk (limited hours)
  • Wedding services available
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Children's club (free)
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Mount Gambier, SA (MGB) (12.4 km / 7.7 mi)
  • Parking: Free self parking

Room Amenities

Federal Hotel offers 14 accommodations with complimentary toiletries. This Mount Gambier hotel provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Housekeeping is provided daily.

  • Television
  • Refrigerator
  • Coffee maker
  • Housekeeping (daily)
  • Toiletries (free)
  • Climate control (air conditioning)

Food & Drink

Federal Hotel has a restaurant on site.

House of Schnitzel - This bistro specializes in local cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 9:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-in for this property is available until 11 PM Tuesday-Thursday and until midnight Friday-Saturday.

The front desk at this property is open daily from 9:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Federal Hotel Mount Gambier
  • Federal Mount Gambier
  • Federal Hotel Hotel
  • Federal Hotel Mount Gambier
  • Federal Hotel Hotel Mount Gambier
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.