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Grand Cantalagua Hotel Morelia, BW Signature Collection

4.0 star property
Family-friendly hotel connected to the convention centre in Morelia with an outdoor pool

Photo gallery for Grand Cantalagua Hotel Morelia, BW Signature Collection

Ballroom
Exterior
Breakfast, lunch, dinner served; international cuisine
Lobby
Outdoor pool, pool umbrellas, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Gym
  • Bar
  • Spa
The current price is AU$106
includes taxes & fees
14 Jan - 15 Jan 2026

Explore the area

View map
Av Ventura Puente Esq Camelina, Morelia, MICH, 58070
  • Place, José María Morelos Theater
    ‪2 min walk‬
  • Place, Morelia Convention Center
    ‪3 min walk‬
  • Place, Benito Juarez Zoo
    ‪10 min walk‬
  • Airport, Morelia, Michoacán (MLM-General Francisco Mujica Intl.)
    ‪28 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Down duvet
Sofa bed
Premium bedding
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Down duvet
Sofa bed
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Non Smoking

Junior Suite, 2 Queen Beds, Non Smoking

Junior Suite, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Down duvet
Sofa bed
Premium bedding
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Down duvet
Sofa bed
Premium bedding
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Down duvet
Sofa bed
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Down duvet
Sofa bed
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Down duvet
Sofa bed
Premium bedding
Hairdryer
  • Sleeps 2
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed, Non Smoking (Living Room)

Presidential Suite, 1 King Bed, Non Smoking (Living Room)

Presidential Suite, 1 King Bed, Non Smoking (Living Room)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Down duvet
Sofa bed
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Down duvet
Hairdryer
Separate bath and shower
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Down duvet
Hairdryer
Separate bath and shower
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(100 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Down duvet
Hairdryer
Separate bath and shower
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Down duvet
Hairdryer
Separate bath and shower
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

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4.2 out of 5, Very good, 986 reviews
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About the area

Morelia

Grand Cantalagua Hotel Morelia, BW Signature Collection puts you in the heart of Morelia, connected to the convention centre and within steps of José María Morelos Theater and Morelia Convention Center. Highlights at this family-friendly hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .The restaurant, Camelinas, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Lobby bar is the hotel's own bar. Enjoy the gym, kids' club, outdoor tennis court and pool loungers. 0 square feet (0 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and spa services. Buffet breakfast is available daily between 6:30 AM and noon. There's also valet parking, along with the convenience of train drop-off service. .Near this 4-property class Félix Ireta hotel, you'll find Morelia Cathedral.

What's nearby

  • José María Morelos Theater - 2 min walk - 0.2 km
  • Morelia Convention Center - 3 min walk - 0.3 km
  • Benito Juarez Zoo - 10 min walk - 0.9 km
  • Morelia Cathedral - 5 min drive - 3.4 km
  • Morelia Aqueduct - 5 min drive - 2.7 km

Getting around

  • Morelia, Michoacán (MLM-General Francisco Mujica Intl.) - 39 min drive

Restaurants

  • ‪Cocol Restaurante Bistró - ‬6 min walk
  • ‪Best Western Plus Gran Hotel Morelia - ‬1 min walk
  • ‪Las Trojes Restaurant Bar - ‬9 min walk
  • ‪La Guelaguetza Taqueria - ‬5 min walk
  • ‪Vainilla Chocolate - ‬5 min walk

About this property

Grand Cantalagua Hotel Morelia, BW Signature Collection

Family-friendly hotel connected to the convention centre in Morelia with an outdoor pool
Grand Cantalagua Hotel Morelia, BW Signature Collection offers its guests an outdoor pool, an outdoor tennis court, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 0 square feet (0 square metres) and includes a conference centre. Spa services, a terrace, and multilingual staff are also featured at the family-friendly Grand Cantalagua Hotel Morelia, BW Signature Collection. Parking is available for a fee.

This 4-star Morelia hotel is smoke free.

  • 253 guestrooms or units
  • 5 levels
  • Conference rooms
  • 0 sq ft of conference space
  • 0 sq. m of conference space
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Grand Cantalagua Hotel Morelia, BW Signature Collection offers 253 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

This Morelia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Train station drop-off shuttle (surcharge)
  • Parking on site (MXN 25 per stay)
  • Uncovered valet parking on site (MXN 25 per stay)

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 295 to 359 for adults and MXN 148 to 180 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Camelinas
  • Lobby bar

Things to do

  • Children's club
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Tennis lessons

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 290.0 per day.
  • Cots (infant beds) are available for MXN 200.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 295 to 359 for adults and MXN 148 to 180 for children
  • Self-parking fee: MXN 25 per stay
  • Valet parking fee: MXN 25 per stay
  • Crib (infant bed) fee: MXN 200.0 per day
  • Rollaway bed fee: MXN 290.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Gran Hotel Morelia
Best Western Morelia
Best Western Plus Gran Hotel
Best Western Plus Gran Hotel Morelia
Best Western Plus Gran Morelia
Best Western Plus Morelia
Gran Hotel Morelia
Hotel Best Western Morelia
Hotel Best Western Plus Morelia
Morelia Gran Hotel
Best Western Plus Gran Hotel Morelia
Grand Cantalagua Hotel Morelia BW Signature Collection
Grand Cantalagua Hotel Morelia, BW Signature Collection Hotel
Grand Cantalagua Hotel Morelia, BW Signature Collection Morelia

Frequently asked questions

What is the cancellation policy at Grand Cantalagua Hotel Morelia, BW Signature Collection?

Grand Cantalagua Hotel Morelia, BW Signature Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Cantalagua Hotel Morelia, BW Signature Collection?

As of 15 Dec 2025, prices found for a 1-night stay for 2 adults at Grand Cantalagua Hotel Morelia, BW Signature Collection on 14 Jan 2026 start from AU$105.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Cantalagua Hotel Morelia, BW Signature Collection?

Yep, Grand Cantalagua Hotel Morelia, BW Signature Collection has a self car park for MXN 25 per stay. A self car park is also available, for a fee.

Is there a spa on site at Grand Cantalagua Hotel Morelia, BW Signature Collection?

There's no onsite spa, but this property does offer services like massages.

Does Grand Cantalagua Hotel Morelia, BW Signature Collection have a pool?

Grand Cantalagua Hotel Morelia, BW Signature Collection has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes Grand Cantalagua Hotel Morelia, BW Signature Collection a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Grand Cantalagua Hotel Morelia, BW Signature Collection.

Is Grand Cantalagua Hotel Morelia, BW Signature Collection family-friendly?

You bet! With amenities such as a children's club, supervised childcare and laundry facilities, it's no surprise that Grand Cantalagua Hotel Morelia, BW Signature Collection is a hit with families.

Does Grand Cantalagua Hotel Morelia, BW Signature Collection serve breakfast?

Sure does, buffet brekkie is served daily between 6:30 AM and noon.

Is there a free airport shuttle available at Grand Cantalagua Hotel Morelia, BW Signature Collection?

No, Grand Cantalagua Hotel Morelia, BW Signature Collection does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Cantalagua Hotel Morelia, BW Signature Collection?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Cantalagua Hotel Morelia, BW Signature Collection?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Grand Cantalagua Hotel Morelia, BW Signature Collection?

No, only service animals are allowed.

Grand Cantalagua Hotel Morelia, BW Signature Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1014 out of 1527 reviews
Rating 8 - Good. 330 out of 1527 reviews
Rating 6 - Okay. 104 out of 1527 reviews
Rating 4 - Poor. 40 out of 1527 reviews
Rating 2 - Terrible. 39 out of 1527 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

CARLOS, Zamora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cómodo accesible
Stayed 1 night in Sep 2025

10/10 Excellent

Oscar

Stayed 14 nights in Aug 2025

10/10 Excellent

Elias

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Clean and somewhat fancy
Stayed 1 night in Sep 2025

10/10 Excellent

VIOLETA, HIGHLAND

Stayed 4 nights in May 2025

10/10 Excellent

Samantha, MONTERREY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy centrico. Las pizzas son súper deliciosas. El staff muy amable ❤️
Stayed 3 nights in Aug 2025

10/10 Excellent

Alvaro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and accommodating would definitely stay there the next time that I’m in Morelia.
Stayed 7 nights in Aug 2025

2/10 Terrible

Gabriela

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
In this hotel the property is ok, but definitely they need a lot of customer service training. The only thing salvable of this stay is the person that check us in in both times. I had to ask for room to be clean, the bathtub wasnt clean at all, because I can seed the duty lines around the bathtub, ac needed to be fix, 2 towels for 3 people, food expensive and plain.
Stayed 1 night in Aug 2025

2/10 Terrible

Sergio

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Customer service an existent!!

We have stay couple times in this hotel, but out last experience was the worst. The room was not clean every day. Only the beds were made and trash taken out, floor was duty with the food that my daughter drop, and clean until I told the housekeeper. The ac wasn't working until I went to the front desk and ask for it to be fix. Every day they gave us two towels when we were 3 people in the room, so I had to ask for an extra towel every day. We bought some expensive pizzas which were supposed to be pepperoni and Hawaiian which it only literally had two tiny pieces of pineapple and a piece of ham. Working in the Hotel Industry we can see both faces of the hotel and the worst part was the customer service and the way they handle an issue that we had. At the end they send us like an offer because of the issue we had but it was meaning less to us because of the way they treated us specially because of the moment we were passing by. We stay for a total of 9 days, and a hotel is supposed to be home out of your home. They had an offer of $400 pesos for breakfast or lunch which I can tell you that the food is just plain, and no service from the waitress. My husband is a cheft so he definately knows about food and customer service and this place doent have it at all.
Stayed 8 nights in Aug 2025

10/10 Excellent

WENDY, chatsworth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I really enjoyed our staff the staff was always friendly and helpful.
Stayed 1 night in Jul 2025

2/10 Terrible

Alejandro

There was very loud music playing until midnight on Saturday night, which was beyond what any human can endure. A real disgrace. Otherwise a reasonable hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mayra Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and there were great amenities.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jeanine

Stayed 1 night in Apr 2025

10/10 Excellent

Jeanine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food and really comfortable beds! Excellent service
Stayed 5 nights in Aug 2025

10/10 Excellent

Wilfrido

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 1 night in Aug 2025

6/10 Okay

Elizabeth (Elly)

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience same as the old Best Western.
Stayed 1 night in Jul 2025

10/10 Excellent

WENDY, chatsworth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and the restaurant has great food and a variety of options. My whole family loved it.
Stayed 1 night in Jul 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 7 nights in Jul 2025

10/10 Excellent

Jose

Travelled with family
Liked: Amenities
Quite and nice stuff
Stayed 1 night in Jul 2025

10/10 Excellent

Wilfrido

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Francisco De Paula

Stayed 1 night in Jul 2025

10/10 Excellent

WENDY, chatsworth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere of the Hotel great. The staff was excellent especially in their restaurant. Ismael our waiter was the best!! He was always attentive to his customers and ready to help.
Stayed 2 nights in Jul 2025

10/10 Excellent

Carlos e

Stayed 1 night in Jul 2025

10/10 Excellent

Andres

Stayed 2 nights in Jun 2025

8/10 Good

Ricardo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N
Stayed 3 nights in Jul 2025