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Santa Rosa Suites

Property class: 2.5

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Reviews

6.2 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View map
Escobedo, 930 Sur, Zona Centro, Monterrey, NL, 6400
  • Place, Macroplaza
    ‪5 min walk‬
  • Place, Auditorium Pabellón M
    ‪7 min walk‬
  • Place, Santa Lucia Riverwalk
    ‪9 min walk‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪28 min drive‬

Room options

View all photos for Junior Suite

Minibar, in-room safe, iron/ironing board, free WiFi

Junior Suite

  • City view
  • Sleeps 4
  • Free Wi-Fi

View all photos for Suite (Master)

Minibar, in-room safe, iron/ironing board, free WiFi

Suite (Master)

  • City view
  • Sleeps 2
  • Free Wi-Fi

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About the area

Monterrey

Santa Rosa Suites places you in the centre of Monterrey, within just a 15-minute stroll of popular places like Macroplaza and Santa Lucia Riverwalk. Highlights at this hotel include free breakfast, a restaurant and free self-parking. .For a drink, you can stop by the hotel's own lounge bar. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. .Attractions within a 10-minute drive of this Monterrey Centro hotel include Fundidora Park and Monterrey Institute of Technology.

What's nearby

  • Fuente de la Vida o Neptuno - 3 min walk - 0.3 km
  • Macroplaza - 5 min walk - 0.5 km
  • Escenario GNP Seguros - 5 min walk - 0.5 km
  • Auditorium Pabellón M - 7 min walk - 0.6 km
  • Santa Lucia Riverwalk - 9 min walk - 0.8 km

Getting around

  • General I. Zaragoza Station - 4 min walk
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.) - 32 min drive

Restaurants

  • ‪Jabalina - ‬8 min walk
  • ‪Café Iguana - ‬7 min walk
  • ‪Catrinas Chilaquiles - ‬5 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Panem At Hotel Kavia - ‬2 min walk

About this property

Santa Rosa Suites

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served. Public spaces have free WiFi.

A business centre, meeting rooms, and limo/town car service are available. Santa Rosa Suites also features multilingual staff, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This Monterrey hotel is smoke free.

  • 1 building
  • 29 guestrooms or units
  • 3 levels
  • Conference rooms
  • Breakfast available (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Car service
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Santa Rosa Suites offers 29 accommodations, which are accessible via exterior corridors and feature DVD players and minibars. This accommodation offers separate sitting areas and includes sofa beds. Cable televisions are provided. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and safes; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • DVD player
  • In-room babysitting
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Sofa bed

Bathroom

  • Hair dryer
  • Shower/bathtub combination

Entertainment

  • Cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard and American Express.

Property is also known as

Santa Rosa Suites
Santa Rosa Suites Hotel Monterrey
Santa Rosa Suites Monterrey
Santa Rosa Suites Hotel
Santa Rosa Suites Monterrey
Santa Rosa Suites Hotel Monterrey

Frequently asked questions

Is parking available at Santa Rosa Suites?

Yep, Santa Rosa Suites has a free self car park.

Is Santa Rosa Suites family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that Santa Rosa Suites is a hit with families.

Is there a free airport shuttle available at Santa Rosa Suites?

No, Santa Rosa Suites does not offer an airport shuttle service.

Is there a bar or restaurant at Santa Rosa Suites?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Santa Rosa Suites?

Check-in begins at 3 PM. Check-out time is 1 PM.

Are pets allowed at Santa Rosa Suites?

No, pets are not allowed.

Santa Rosa Suites Reviews

Reviews

6.2
Rating 10 - Excellent. 1 out of 12 reviews
Rating 8 - Good. 6 out of 12 reviews
Rating 6 - Okay. 0 out of 12 reviews
Rating 4 - Poor. 3 out of 12 reviews
Rating 2 - Terrible. 2 out of 12 reviews

7.8/10

Cleanliness

6.6/10

Staff & service

6.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Magaly

Liked: Cleanliness, staff & service

Hotel cerca de la macro plaza

Está muy céntrico. Pero le falta remodelar alfombra. En general bien muy tranquilo ideal para familias y descansar.
Verified review

8/10 Good

Magaly

Liked: Cleanliness, staff & service

El hotel esta muy cerca del centro

El internet no funciono nunca. La alfombra esta algo vieja. En general el estado de la habitación estuvo ok pero necesita modernizarse un poco
Verified review

4/10 Poor

Javier

Disliked: Cleanliness, staff & service, room comfort

Worst service I've ever experienced in a hotel.

It had a horrible service they made my life living h ell and I had to change hotels in 2 days.
Verified review

4/10 Poor

Pablo Mariano

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

BIEN

BIEN
Verified review

10/10 Excellent

gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

no se reservo por parte de ud

Por parte del hotel no tuve problemas, el problema fue con ustedes que no hicieron la reservación.
Verified review

2/10 Terrible

S Maricela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

QUEJA

MALISIMO TRATO ... NUNCA ME HABIA PASADO QUE LLEGANDO A EL HOTEL NO ME TOMARAN EN CUENTA LA RESRVACION CON LA CONDICIONES QUE SOLICITE , me dijo el encargado que siempre tiene problemas con ustedes y que en caso de darme la habitación seria en nivel mas bajo y sin el desayuno..Le comente que hablaría con ustedes que me diera 5 minutos .. el caso es que nunca me contestaron ustedes para darme una solución a mi reservación 8004015531802, y me regreso a los 5 minutos a tomar la habitación , me informa el recepcionista que ya no tenia ninguna habitación disponible , fue frustrante ya que no había disponibilidad en los hoteles cercanos . les pido de favor hablen con sus afiliados ..
Verified review

2/10 Terrible

Rafael

Liked: Cleanliness
Disliked: Staff & service

BUENAS INSTALACIONES, MUY MAL SERVICIO NO WIFI

Desde el incio un desastre..La recepcionista, una señora joven madura, bastante incompetente, ni siquiera sabia que era hoteles.com Tuvimos que esperar que hoteles.com le llamara y aun asi no queria darnos la habitacion.. Hasta que el gerente general lo autorizo pudieron darnosla..La habitacion en general buena y aceptable,pero sin red de internet.. Hoy en dia es imprescindible el servicio de internet, llamamos a recepcion y nunca nadie pudo darnos una respuesta.. La habitación esta comoda y el hotel bien ubicado, pero al no contar con internet y no tener una atencion respetuosa en recepcion, lograron que jamas vuelva ni los recomiende..
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice location

it was a good experience. staff was helpful and it's coveniently located
Verified review

8/10 Good

ANGEL Y ARACELI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Increíble por tan bello y amable, MONTERREY.

Muy agradable el hotel, y el personal, siempre dispuesto a darte información sobre lo que podías conocer. El hotel aunque es pequeño pero muy confortable, está situado en el centro de la ciudad y eso hizo muy fácil el poder desplazarnos a diferentes puntos de interés. Realmente lo recomiendo, pues además resultó muy económico. Gracias EXPEDIA por tu apoyo.
Verified review

4/10 Poor

Federico

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

se quedó en el pasado

Es un hotel muy descuidado
Verified review

8/10 Good

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place, will definitely return
Verified review

8/10 Good

shimizu

Liked: Staff & service, room comfort

市内観光に最適。

非常に親切に対応してもらいました。近隣に近代的ホテルが出来ていて、難しい立場とおもいますが、マニュアル化されず、残ってほしいとおもいます。