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Krystal Urban Monterrey San Jerónimo

Property class: 3.5

Photo gallery for Krystal Urban Monterrey San Jerónimo

A hotel room with a bed, a sofa, a chair, and a small table.
Property video
A restaurant with a long wooden table, chairs, and a patterned floor.
A modern indoor swimming pool with wooden flooring and glass walls.
A covered walkway with a modern design, large windows, and a well-maintained lawn.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$156
includes taxes & fees
9 Nov - 10 Nov

Explore the area

View map
Blvd. Antonio L. Rodríguez 1880, Monterrey, NL, 64650
  • Place, Spainish Consulate
    ‪3 min walk‬
  • Place, Topgolf Monterrey
    ‪14 min walk‬
  • Place, Plaza San Pedro Mall
    ‪17 min walk‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪33 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

A hotel room with a bed, a sofa, a chair, and a small table.

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a television, and a large window with curtains.

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(38 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

A hotel room with two beds, a flat-screen TV, a desk with a chair, a lamp, and a view of the city through large windows.

Superior Room, 2 Double Beds

8.8 out of 10
Excellent
(38 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Monterrey

At Krystal Urban Monterrey San Jerónimo, you'll be 0.3 km (0.2 mi) from Spainish Consulate and 8.5 km (5.3 mi) from U.S. Consulate General. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The hotel's own lounge bar is a nice place to enjoy a drink. 2 meeting rooms and a 24-hour business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of a free area shuttle. .Sights within a 10-minute drive of this 3.5-property class Monterrey hotel include Macroplaza and KidZania Monterrey.

What's nearby

  • Spainish Consulate - 3 min walk - 0.3 km
  • Topgolf Monterrey - 14 min walk - 1.2 km
  • Calzada Mauricio Fernández Garza - 15 min walk - 1.3 km
  • Plaza San Pedro Mall - 17 min walk - 1.5 km
  • Calzada del Valle - 2 min drive - 1.2 km

Getting around

  • Hospital Station - 6 min drive
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.) - 40 min drive

Restaurants

  • ‪TOPGOLF - ‬15 min walk
  • ‪Carl's Jr. - ‬19 min walk
  • ‪Taquería La Capital - ‬12 min walk
  • ‪Fondita +Burritos - ‬11 min walk
  • ‪Sociedad Mexicana De Parrilleros - ‬5 min walk

About this property

Krystal Urban Monterrey San Jerónimo

Krystal Urban Monterrey San Jerónimo offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and 2 meeting rooms are available. A terrace, a vending machine, and a picnic area are also featured at the business-friendly Krystal Urban Monterrey San Jerónimo. A free area shuttle within 5 kilometres is available. Self parking is free.

This 3.5-star Monterrey hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 5 levels
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Outdoor picnic space
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Krystal Urban Monterrey San Jerónimo offers 150 accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Monterrey hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

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  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 kilometres
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MXN 315 for adults and MXN 157 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (120 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 1500 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 315 for adults and from MXN 157 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Krystal Urban Monterrey Hotel
Krystal Urban Hotel
Krystal Urban
Krystal Urban Monterrey
Krystal Urban Monterrey San Jerónimo Hotel
Krystal Urban Monterrey San Jerónimo Monterrey
Krystal Urban Monterrey San Jerónimo Hotel Monterrey

Frequently asked questions

What is the cancellation policy at Krystal Urban Monterrey San Jerónimo?

Krystal Urban Monterrey San Jerónimo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Krystal Urban Monterrey San Jerónimo?

As of 31 Oct 2026, prices found for a 1-night stay for 2 adults at Krystal Urban Monterrey San Jerónimo on 1 Nov 2026 start from AU$151, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Krystal Urban Monterrey San Jerónimo?

Yep, Krystal Urban Monterrey San Jerónimo has a free self car park.

Does Krystal Urban Monterrey San Jerónimo have a pool?

Krystal Urban Monterrey San Jerónimo has an indoor pool. The pool is open 7:00 AM to 9:00 PM.

Is Krystal Urban Monterrey San Jerónimo family-friendly?

You bet! With amenities such as a picnic area and a free local area shuttle, as well as free infant beds in the guestrooms, it's no surprise that Krystal Urban Monterrey San Jerónimo is a hit with families.

Does Krystal Urban Monterrey San Jerónimo serve breakfast?

You bet, buffet brekkie is offered weekdays from 6:30 AM to 11:00 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Krystal Urban Monterrey San Jerónimo?

No, Krystal Urban Monterrey San Jerónimo does not offer an airport shuttle service.

Is there a bar or restaurant at Krystal Urban Monterrey San Jerónimo?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Krystal Urban Monterrey San Jerónimo?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Krystal Urban Monterrey San Jerónimo?

No, only service animals are allowed.

Krystal Urban Monterrey San Jerónimo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 792 out of 1154 reviews
Rating 8 - Good. 212 out of 1154 reviews
Rating 6 - Okay. 86 out of 1154 reviews
Rating 4 - Poor. 33 out of 1154 reviews
Rating 2 - Terrible. 31 out of 1154 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good stay
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, helpful staff, clean place and good food
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazingly nice and surprisingly spacious. It felt like staying in a very nice urban flat.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff super nice
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente te
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and service
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Great
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
excelente
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
All we need in the same place, feels like home!!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Ok
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Clean room
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and installation, cleaned.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was bad
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything went well
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The bar staff was incredible with service and speed. The food was absolutely terrible, do not eat here. Property was clean and easy to get to. Check in took longer than it needed to. I was given a single bed room so I was irritated that after my long flight I had to come back down and ask for a double room. They only give you one key per room which makes it hard because you can’t go up the elevator without a room key. The front desk staff was not very helpful and stand offish. Will probably never stay here again if I am honest.
Stayed 3 nights in Jul 2026
Verified review

4/10 Poor

the TV is fail
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Nov 2025