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Krystal Monterrey

3.5 star property
Hotel with a restaurant, 5-minute walk to Macroplaza

Photo gallery for Krystal Monterrey

Interior
Creator video
Daily buffet breakfast (MXN 350 per person)
Front of property
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
The current price is AU$145
includes taxes & fees
22 Feb - 23 Feb

Explore the area

View map
Calle Corregidora 519, Centro, Monterrey, NL, 64000
  • Place, Macroplaza
    ‪5 min walk‬
  • Place, Auditorium Pabellón M
    ‪5 min walk‬
  • Place, Santa Lucia Riverwalk
    ‪9 min walk‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪34 min drive‬

Room options

View all photos for Suite Junior

In-room safe, desk, iron/ironing board, free WiFi

Suite Junior

  • 57 sq m
  • Sleeps 2

View all photos for Room Deluxe

In-room safe, desk, iron/ironing board, free WiFi

Room Deluxe

  • 33 sq m
  • Sleeps 2

View all photos for Double Room Deluxe

In-room safe, desk, iron/ironing board, free WiFi

Double Room Deluxe

  • 33 sq m
  • Sleeps 4

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

8.8 out of 10
Excellent
(91 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
Free bottled water
Cable channels
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

8.4 out of 10
Very good
(100 reviews)

Highlights

Air conditioning
Flat-screen TV
Sofa bed - single
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
Free bottled water
Cable channels
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
Free bottled water
Cable channels
In-room safe
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds, Mountain View

Superior Double Room, 2 Double Beds, Mountain View

Superior Double Room, 2 Double Beds, Mountain View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Minibar
Eco-friendly cleaning supplies
Free bottled water
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Superior with Mountain View

In-room safe, desk, iron/ironing board, free WiFi

Double Room Superior with Mountain View

  • 33 sq m
  • Sleeps 4

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About the area

Monterrey

Krystal Monterrey puts you in the heart of Monterrey, within steps of Monterrey Metropolitan Museum and Museo Metropolitano de la Ciudad de Monterrey. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Café Flores, serves international cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Meeting rooms and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this 3.5-property class Monterrey Centro hotel include Macroplaza and within 30 minutes you'll find Fundidora Park.

What's nearby

  • Fuente de la Vida o Neptuno - 3 min walk - 0.3 km
  • Macroplaza - 5 min walk - 0.5 km
  • Auditorium Pabellón M - 5 min walk - 0.5 km
  • Santa Lucia Riverwalk - 9 min walk - 0.8 km
  • Fundidora Park - 2 min drive - 1.6 km

Getting around

  • General I. Zaragoza Station - 4 min walk
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.) - 30 min drive

Restaurants

  • ‪Sierra Madre Brewing Co. - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪1900 - ‬1 min walk
  • ‪Panem At Hotel Kavia - ‬2 min walk
  • ‪Las Alitas - ‬3 min walk

About this property

Krystal Monterrey

Hotel with a restaurant, 5-minute walk to Macroplaza
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. A fitness centre, tour/ticket assistance, and concierge services are also featured at the business-friendly Krystal Monterrey. For a fee, parking is available.

This 3.5-star Monterrey hotel is smoke free.

  • 207 guestrooms or units
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Krystal Monterrey offers 207 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Monterrey hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Similar properties

Standard Double Room
Hotel Kavia Monterrey
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
4.5 out of 5, Wonderful, 2,392 reviews
The price is AU$135
includes taxes & fees
9 Feb - 10 Feb
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (MXN 180 per stay)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 350 for adults and MXN 175 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Café Flores

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 350 for adults and from MXN 175 for children
  • Valet parking fee: MXN 180 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property is also known as

Krystal Monterrey Hotel
Krystal Monterrey Hotel
Krystal Monterrey Monterrey
Krystal Monterrey Hotel Monterrey

Frequently asked questions

What is the cancellation policy at Krystal Monterrey?

Krystal Monterrey offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Krystal Monterrey?

As of 8 Feb 2026, prices found for a 1-night stay for 2 adults at Krystal Monterrey on 22 Feb 2026 start from AU$145.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Krystal Monterrey?

Yep, Krystal Monterrey has valet parking for MXN 180 per stay.

Does Krystal Monterrey serve breakfast?

Yep, buffet brekkie is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Krystal Monterrey?

No, Krystal Monterrey does not offer an airport shuttle service.

Is there a bar or restaurant at Krystal Monterrey?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Krystal Monterrey?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Krystal Monterrey?

No, only service animals are allowed.

Krystal Monterrey Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1143 out of 2018 reviews
Rating 8 - Good. 413 out of 2018 reviews
Rating 6 - Okay. 214 out of 2018 reviews
Rating 4 - Poor. 117 out of 2018 reviews
Rating 2 - Terrible. 131 out of 2018 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Noemi, SAN BENITO

Stayed 3 nights in Nov 2025

10/10 Excellent

Adrian

Stayed 1 night in Nov 2025

2/10 Terrible

Maria

Travelled with partner
Disliked: Cleanliness, amenities
Hot Water not working properly, elevators, no coffe, no water, room was hot,
Stayed 1 night in Nov 2025

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Issues with hot water, low water pressure, room temperature was hot, they didn’t put coffe or water bottles
Stayed 3 nights in Oct 2025

4/10 Poor

Karina, Dallas

Stayed 1 night in Nov 2025

10/10 Excellent

Sergio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All staff was very nice and helpful!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Miguel, San Antonio

Stayed 1 night in Nov 2025

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación, rodeada de lugares de interes , zona muy segura
Stayed 3 nights in Oct 2025

8/10 Good

Alejandro C

Liked: Cleanliness
It was just okay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Maira

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Oct 2025

8/10 Good

Ricardo

Stayed 1 night in Oct 2025

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, room comfort
Great experience.
Stayed 3 nights in Oct 2025

10/10 Excellent

Erasmo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. 👍💯💪
Stayed 1 night in Sep 2025

2/10 Terrible

Roberto

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia y Krystal Hotels me robaron mi dinero. No volveré a pisar este hotel no lo recomiendo para nada
Stayed 1 night in Oct 2025

8/10 Good

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not had breakfast at the hotel
Stayed 10 nights in Oct 2025

6/10 Okay

Alejandro

Stayed 2 nights in Oct 2025

8/10 Good

Cynthia

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Good surroundings, wishing walking distance to stores, malls, restaurants. There's a plaza right in front the building where you can sit to relax.
Stayed 4 nights in Aug 2025

10/10 Excellent

Benito

Stayed 1 night in Oct 2025

10/10 Excellent

Carlos Giovanni, El Paso

Stayed 4 nights in Oct 2025

10/10 Excellent

Edgar

Stayed 1 night in Oct 2025

10/10 Excellent

Frederick H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, helpful, and competent staff. An unexpected benefit was the seeing the large flocks of parrots that roost in the area. The parrots congregate on the roof of a building next door to the hotel to drink water (condensation from the air conditioners?) in the evening and they are easily visible from the Krystal. The hotel management should find an ornithologist to identify the types of parrots and produce a guidebook. When I watched the birds there must have been at least 300 birds visible.
Stayed 4 nights in Oct 2025

6/10 Okay

Madelaine

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Juanita Alejandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I noticed some little issues The bathroom need more clean up on shower and better showerhead, Sheets could be newer other than that everything else good, Near form restaurants and walkable distances
Stayed 4 nights in Oct 2025

10/10 Excellent

Isabel Azucena

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We noticed the bar was never open this is inconvenient for us we always want to have some drinks in the evenings when we travel and pay for a hotel stay. unfortunately this time we never saw the bar open. Overall our stay was very pleasant the staff were very friendly and polite.
Stayed 2 nights in Oct 2025