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Krystal Monterrey

3.5 star property
Hotel with a restaurant, a short walk to Macroplaza

Photo gallery for Krystal Monterrey

Lobby sitting area
Creator video
Lobby sitting area
Front of property
Breakfast, lunch, dinner served; international cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Laundry
  • Gym
The current price is AU$145
includes taxes & fees
27 Sept - 28 Sept

Explore the area

View map
Calle Corregidora 519, Centro, Monterrey, NL, 64000
  • Macroplaza
    ‪5 min walk‬
  • Auditorium Pabellón M
    ‪5 min walk‬
  • Fundidora Park
    ‪2 min drive‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪27 min drive‬

Room options

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

8.8 out of 10
Excellent
(85 reviews)

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
Free bottled water
Cable channels
Iron/ironing board
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 2 Double Beds, Mountain View

Superior Double Room, 2 Double Beds, Mountain View

Superior Double Room, 2 Double Beds, Mountain View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Eco-friendly cleaning supplies
Free bottled water
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
Free bottled water
Cable channels
Iron/ironing board
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

8.4 out of 10
Very good
(96 reviews)

Highlights

Air conditioning
Flat-screen TV
Sofa bed - single
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
Free bottled water
Cable channels
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room Deluxe

In-room safe, desk, iron/ironing board, free WiFi

Room Deluxe

  • 33 sq m
  • Sleeps 2

View all photos for Double Room Deluxe

In-room safe, desk, iron/ironing board, free WiFi

Double Room Deluxe

  • 33 sq m
  • Sleeps 4

View all photos for Suite Junior

In-room safe, desk, iron/ironing board, free WiFi

Suite Junior

  • 57 sq m
  • Sleeps 2

View all photos for Double Room Superior with Mountain View

In-room safe, desk, iron/ironing board, free WiFi

Double Room Superior with Mountain View

  • 33 sq m
  • Sleeps 4

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About the area

Monterrey

Krystal Monterrey puts you in the centre of Monterrey, 0.4 km (0.3 mi) from Macroplaza and 1.9 km (1.2 mi) from Fundidora Park. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Café Flores, serves international cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Meeting rooms and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this 3.5-property class Monterrey Centro hotel include Monterrey Institute of Technology and Cintermex.

What's nearby

  • Macroplaza - 5 min walk - 0.5 km
  • Auditorium Pabellón M - 5 min walk - 0.5 km
  • Fundidora Park - 2 min drive - 1.6 km
  • Cintermex - 4 min drive - 2.7 km
  • Arena Monterrey - 4 min drive - 3.1 km

Getting around

  • General I. Zaragoza Station - 4 min walk
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.) - 28 min drive

Restaurants

  • ‪Sierra Madre Brewing Co. - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Carl's Jr. - ‬2 min walk
  • ‪1900 - ‬1 min walk
  • ‪Mi Tierra - ‬3 min walk

About this property

Krystal Monterrey

Hotel with a restaurant, a short walk to Macroplaza
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. A fitness centre, tour/ticket assistance, and concierge services are also featured at the business-friendly Krystal Monterrey. For a fee, parking is available.

This 3.5-star Monterrey hotel is smoke free.

  • 207 guestrooms or units
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Krystal Monterrey offers 207 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Monterrey hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
4.5 out of 5, Wonderful, 2,131 reviews
The price is AU$131
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (MXN 180 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 350 for adults and MXN 175 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Café Flores

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 350 for adults and from MXN 175 for children
  • Valet parking fee: MXN 180 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property is also known as

Krystal Monterrey Hotel
Krystal Monterrey Hotel
Krystal Monterrey Monterrey
Krystal Monterrey Hotel Monterrey

Frequently asked questions

What is the cancellation policy at Krystal Monterrey?

Krystal Monterrey offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Krystal Monterrey?

As of 11 Sept 2025, prices found for a 1-night stay for 2 adults at Krystal Monterrey on 27 Sept 2025 start from AU$145.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Krystal Monterrey?

Yep, Krystal Monterrey has valet parking for MXN 180 per stay.

Does Krystal Monterrey serve breakfast?

Yep, buffet brekkie is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Krystal Monterrey?

No, Krystal Monterrey does not offer an airport shuttle service.

Is there a bar or restaurant at Krystal Monterrey?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Krystal Monterrey?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Krystal Monterrey?

No, only service animals are allowed.

Reviews

Krystal Monterrey Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 1078 out of 1939 reviews
Rating 8 - Good. 396 out of 1939 reviews
Rating 6 - Okay. 214 out of 1939 reviews
Rating 4 - Poor. 124 out of 1939 reviews
Rating 2 - Terrible. 127 out of 1939 reviews

Reviews

10/10 Excellent

Hector Arturo, Midland

Stayed 6 nights in Jun 2025

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Love the location of the Hotel the rooms are very spacious
Stayed 3 nights in May 2025

10/10 Excellent

Victor, Ixtaczoquitlán

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención de parte de todo el personal. Muy buena ubicación e instalaciones. El único detalle es que la piscina no estaba en funcionamiento.
Stayed 4 nights in Jun 2025

10/10 Excellent

Marin, Los Fresnos

Stayed 1 night in Jun 2025

10/10 Excellent

Dagoberto, Roma

Travelled with group
The girl in front desk name Kissy was very rude
Stayed 1 night in Jun 2025

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good, very confortable, only thing need to fix on my opinion is the a/c, not cold enough....
Stayed 2 nights in May 2025

10/10 Excellent

Jesus

Stayed 1 night in Jun 2025

10/10 Excellent

Sixto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

ALEJANDRA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good area
Stayed 4 nights in May 2025

10/10 Excellent

Germain Alberto

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location , great service and most important clean
Stayed 2 nights in May 2025

8/10 Good

Enrique

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good stay
Stayed 2 nights in May 2025

8/10 Good

Enrique

Liked: Staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Modesta

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff was rude
Stayed 3 nights in May 2025

10/10 Excellent

Miguel

Liked: Cleanliness
Stayed 4 nights in May 2025

10/10 Excellent

Benito

Stayed 2 nights in Apr 2025

10/10 Excellent

Benito

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Benito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Eric

Stayed 4 nights in May 2025

10/10 Excellent

GUILLERMO

Liked: Staff & service, amenities, property conditions & facilities
clean and friendly
Stayed 2 nights in May 2025

2/10 Terrible

Daniela

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

arlene

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has so much potential BUT, the staff and service was TERRIBLE! I stayed for 3 nights and called room service 3 times on the 3rd morning and never received assistance. I ordered room service and it took about 20 calls until they answered. The A/C was leaking YELLOW water the whole stay. There was only half of a roll of toilet paper when I checked and I never received another roll in the 3 nights I was there! HORRIBLE never again will I stay here. MIND YOU it was my BIRTHDAY!!!
Stayed 3 nights in May 2025

2/10 Terrible

Laura

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
As soon as you stepped in to the lobby, it reaked of sewage smell! We left, not caring that we lost what we paid for it.
Stayed 2 nights in May 2025

8/10 Good

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is very convenient if you are going to move in downtown.
Stayed 2 nights in May 2025

6/10 Okay

Javier

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Good location but hotel has bugs bathroom outdated

Stayed 3 nights in May 2025

10/10 Excellent

pedro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel good price
Stayed 1 night in May 2025