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Hotel 500

3.0 star property
Hotel with a 24-hour front desk, near Macroplaza

Photo gallery for Hotel 500

Corridors lead to a door at the end, flanked by glass partitions and large windows.
Experience the sleek lobby with a polished floor, comfortable seating, and beautiful artwork on display.
Guests can relax in the lobby's comfortable seating area, surrounded by natural light and a polished floor.
Two single beds with wooden headboards and nightstands, a flat-screen TV, and a simple layout.
Hotel 500 offers modern accommodations in an urban setting.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Free WiFi
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Av. Francisco I. Madero 602, Centro, Monterrey, NL, 64000
  • Arena Monterrey
    ‪3 min drive‬
  • Fundidora Park
    ‪3 min drive‬
  • Macroplaza
    ‪3 min drive‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪27 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Smart TV
Separate bedroom
Memory foam bed
Premium bedding
Blackout curtains
  • 12 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 1 Double Bed, Non Smoking

Business Room, 1 Double Bed, Non Smoking

Business Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(17 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Smart TV
Separate bedroom
Memory foam bed
Premium bedding
Blackout curtains
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(5 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Smart TV
Separate bedroom
Memory foam bed
Premium bedding
Blackout curtains
  • 12 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 Queen Bed, Non Smoking

Traditional Room, 1 Queen Bed, Non Smoking

Traditional Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Smart TV
Separate bedroom
Memory foam bed
Premium bedding
Blackout curtains
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Single Room, 1 Single Bed, Non Smoking

Executive Single Room, 1 Single Bed, Non Smoking

Executive Single Room, 1 Single Bed, Non Smoking

8.4 out of 10
Very good
(11 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Smart TV
Separate bedroom
Memory foam bed
Premium bedding
Blackout curtains
  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Smart TV
Separate bedroom
Memory foam bed
Premium bedding
Blackout curtains
  • 7 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Monterrey

Hotel 500 places you in the centre of Monterrey, within a 30-minute stroll of Macroplaza and Fundidora Park. Highlights at this hotel include in-room free WiFi and Smart TVs. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and luggage storage. Additionally, you'll find a lift and a vending machine. There's also the convenience of free parking nearby. .Places within a 30-minute walk of this 3-property class Monterrey Centro hotel include Faro de Comercio and Arena Monterrey.

What's nearby

  • Arena Monterrey - 3 min drive - 2.3 km
  • Fundidora Park - 3 min drive - 1.9 km
  • Macroplaza - 3 min drive - 2.3 km
  • Cintermex - 3 min drive - 2.3 km
  • Galerias Monterrey - 5 min drive - 5.7 km

Getting around

  • Del Golfo Station - 5 min walk
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.) - 35 min drive

Restaurants

  • ‪Restaurante Palax - ‬2 min walk
  • ‪Al Restaurant - ‬1 min walk
  • ‪El Internacional - ‬4 min walk
  • ‪El Texanito Centro - ‬2 min walk
  • ‪El Panalito, Cafetería y Refresquería - ‬5 min walk

About this property

Hotel 500

Hotel with a 24-hour front desk, near Macroplaza
Hotel 500 offers its guests a vending machine and a lift. WiFi is free in public spaces.

This 3-star Monterrey hotel is smoke free.

  • 160 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Lift
  • No smoking on site
Hotel 500 offers 160 air-conditioned accommodations with free toiletries and blackout curtains. This individually furnished accommodation includes desks. Memory foam beds feature premium bedding. 32-inch Smart televisions come with digital channels.

Bathrooms include a shower. This Monterrey hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 3.0 per cent of room rate

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel 500 Monterrey
Hotel 500 Hotel
Hotel 500 Monterrey
Hotel 500 Hotel Monterrey

Frequently asked questions

What is the cancellation policy at Hotel 500?

Hotel 500 offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Hotel 500?

No, Hotel 500 does not offer an airport shuttle service.

What time are check-in & check-out at Hotel 500?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel 500?

No, pets are not allowed.

Hotel 500 Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 347 out of 652 reviews
Rating 8 - Good. 189 out of 652 reviews
Rating 6 - Okay. 64 out of 652 reviews
Rating 4 - Poor. 25 out of 652 reviews
Rating 2 - Terrible. 27 out of 652 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Elizabeth

Bad service
Stayed 1 night in Apr 2025

10/10 Excellent

Rivera Acosta Rocio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy bien para el precio, lo unico malo es la calle por la noche pero no es culpa del lugar, si no de la misma colonia.
Stayed 3 nights in Apr 2025

4/10 Poor

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities
Creo que el hotel está bien le doy un 8 por que el espacio es muy angosto pero la gente es muy mala bueno a lo menos tuve una mala experiencia de tener un asalto con mi niño con autismo en el propio taxi le comenté al recepcionista y creo que no está en sus manos pero no me ayudó en aliento después de un buen susto.
Stayed 3 nights in Apr 2025

2/10 Terrible

Maribel Hernandez

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Hotel de paso para trabajadores,,,,,,
Stayed 5 nights in Mar 2025

10/10 Excellent

ramirez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centric location
Stayed 1 night in Feb 2025

10/10 Excellent

Jesus

Stayed 1 night in Mar 2025

10/10 Excellent

Yuliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient area
Stayed 1 night in Mar 2025

10/10 Excellent

Alejandro

Stayed 1 night in Mar 2025

10/10 Excellent

jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its in mty main streets
Stayed 1 night in Feb 2025

10/10 Excellent

taraka

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Aldo

Stayed 3 nights in Nov 2024

10/10 Excellent

Susana

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Dec 2024

2/10 Terrible

Myrna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I gave this hotel one start overall because we could not sleep well due that the hotel is very noisy. The elevator makes a lot of noise. It sounds like a drill. You can hear when people talk in the hall or other rooms very clear. The elevator holds only 4 people and it takes longer.
Stayed 2 nights in Nov 2024

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen lugar de hospedaje

Buen lugar para hospedarse, lugares para comer, transporte y entretenimiento cerca y la ubicación tranquila.
Stayed 2 nights in Nov 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel 500

Second time staying here. My room was on the same floor, but was a little bigger and with a window. Still the same, clean, comfortable, wifi, decent location, free breakfast, didn't watch tv this time so not sure if they still have netflix.
Stayed 2 nights in Nov 2024

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito lugar
Stayed 1 night in Nov 2024

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in town
Stayed 2 nights in Oct 2024

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is in very safe area and close to restaurants, convenience stores, pharmacy and also the public transportation. I love my stay as the hotel maid is very friendly and helpful and she cleanse very well my room. Her name is Gloria a very sweet lady. They serve a very simple breakfast but overall my stay in the hotel was so lovely.
Stayed 4 nights in Sep 2024

6/10 Okay

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You pay for what you get, good location, cleanliness and friendly staff.
Stayed 3 nights in Sep 2024

10/10 Excellent

jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jul 2024

2/10 Terrible

Mark

Stayed 1 night in Aug 2024

8/10 Good

Pablo

Liked: Cleanliness
Stayed 3 nights in Jul 2024

10/10 Excellent

Francelia

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Veronica

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost there perfect place and safe👌 but don't like the elevator aren't working
Stayed 1 night in Jul 2024