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Melia Sierra Nevada

4.0 star property
Family-friendly slopeside fun with 2 restaurants

Photo gallery for Melia Sierra Nevada

Reception
Indoor pool
Snack bar
The Level Triple Mountain View (2+1)
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Parking available
  • Gym

Explore the area

View map
Pradollano S N, Sierra Nevada, Monachil, Granada, 18196
  • Sierra Nevada Ski Resort
    ‪2 min walk‬
  • Plaza de Andalucía
    ‪2 min walk‬
  • Sierra Nevada Chairlift
    ‪3 min walk‬
  • Granada (GRX-Federico Garcia Lorca)
    ‪56 min drive‬

Room options

View all photos for Melia Room (2+1)

Down duvets, minibar, in-room safe, desk

Melia Room (2+1)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Shower/bath combination
Private bathroom
  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Melia Triple Room (3AD)

Melia Triple Room (3AD)

Melia Triple Room (3AD)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Shower/bath combination
Private bathroom
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for The Level Deluxe Mountain View

The Level Deluxe Mountain View

The Level Deluxe Mountain View

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Shower/bath combination
Private bathroom
  • 19 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

The Level Communicated Mountain View

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Shower/bath combination
Private bathroom
  • Sleeps 5
  • 4 Twin Beds

View all photos for Melia Room (3AD)

Down duvets, minibar, in-room safe, desk

Melia Room (3AD)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Shower/bath combination
Private bathroom
  • 19 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room, Mountain View

Family Room, Mountain View

Family Room, Mountain View

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for The Level Triple Mountain View (2+1)

The Level Triple Mountain View (2+1)

The Level Triple Mountain View (2+1)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Shower/bath combination
Private bathroom
  • 22 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for The Level, Grand Suite

Down duvets, minibar, in-room safe, desk

The Level, Grand Suite

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Down duvet
Shower/bath combination
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Family Room, Connecting Rooms

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Private bathroom
Bathrobes
  • 40 sq m
  • Sleeps 6
  • 4 Twin Beds, 1 Twin Sofa Bed and 2 Twin Bunk Beds OR 1 Queen Bed, 1 Twin Sofa Bed, 2 Twin Beds and 2 Twin Bunk Beds

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Down duvet
Shower/bath combination
  • 19 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

The Level Communicated Mountain View (4+1)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Shower/bath combination
Private bathroom
  • Sleeps 5
  • 4 Twin Beds

View all photos for Melia Communicated Room

Down duvets, minibar, in-room safe, desk

Melia Communicated Room

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Shower/bath combination
Private bathroom
  • 19 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Family Room, Connecting Rooms (4+2)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Shower/bath combination
Private bathroom
  • 40 sq m
  • Sleeps 6
  • 4 Twin Beds, 1 Twin Sofa Bed and 2 Twin Bunk Beds OR 1 Queen Bed, 1 Twin Sofa Bed, 2 Twin Beds and 2 Twin Bunk Beds

View all photos for Melia Room

Down duvets, minibar, in-room safe, desk

Melia Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Shower/bath combination
Private bathroom
  • 19 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Melia Communicated Room (5AD)

Down duvets, minibar, in-room safe, desk

Melia Communicated Room (5AD)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Shower/bath combination
Private bathroom
  • 19 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Melia Communicated Room (4+1)

Down duvets, minibar, in-room safe, desk

Melia Communicated Room (4+1)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Shower/bath combination
Private bathroom
  • 19 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Melia Room, Mountain View

Down duvets, minibar, in-room safe, desk

Melia Room, Mountain View

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Shower/bath combination
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Room

Family Room

Family Room

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Shower/bath combination
Private bathroom
  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Bunk Beds

View all photos for The Level Junior Suite (2+1)

The Level Junior Suite (2+1)

The Level Junior Suite (2+1)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Down duvet
Shower/bath combination
  • 43 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room Single Use

Down duvets, minibar, in-room safe, desk

Double Room Single Use

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Shower/bath combination
Private bathroom
  • 19 sq m
  • Sleeps 1
  • 2 Twin Beds OR 1 Queen Bed

About the area

Monachil

A family-friendly stay in Monachil awaits you at Melia Sierra Nevada. Within steps you'll find Sierra Nevada Ski Resort and Plaza de Andalucía. Highlights at this ski hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at Yhi Wellness can include massages, aromatherapy and hydrotherapy along with access to the sauna and hot tub. The buffet restaurant, RESTAURANTE VELETA, serves international cuisine and is open for breakfast and dinner. BAR INGLES is the hotel's own bar, serving drinks along with breakfast and brunch. Along with ski-in ski-out access, this hotel offers on-site skiing lessons, ski rentals and ski storage. Other amenities include an indoor swimming pool, free Wi-Fi in public areas and a gym. Each morning buffet breakfast is served between 8:00 AM and 10:30 AM. There's also the convenience of self parking. .With a stay at this 4-property class Monachil hotel, you'll be 32.8 km (20.4 mi) from Alhambra.

What's nearby

  • Sierra Nevada Ski Resort - 2 min walk - 0.2 km
  • Plaza de Andalucía - 2 min walk - 0.2 km
  • Sierra Nevada Chairlift - 3 min walk - 0.3 km
  • Alhambra - 35 min drive - 31.5 km
  • Granada Cathedral - 38 min drive - 32.9 km

Getting around

  • Granada Station - 37 min drive
  • Granada (GRX-Federico Garcia Lorca) - 56 min drive

Restaurants

  • ‪Las Gondolas - ‬2 min walk
  • ‪Pans & Company - ‬4 min walk
  • ‪Bar Solarium Pepe Bollos - ‬3 min walk
  • ‪Tía María - ‬4 min walk
  • ‪La Fondue De Noa - ‬1 min walk

About this property

Melia Sierra Nevada

Family-friendly slopeside fun with 2 restaurants
Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Melia Sierra Nevada helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges.

There are 2 restaurants on site, along with a nearby snack bar/deli. Public spaces have free WiFi. This ski hotel also offers a children's pool, a complimentary children's club and a sauna. Parking is available for a fee.

This 4-star Monachil hotel is smoke free.

  • 221 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space
Melia Sierra Nevada offers 221 accommodations with minibars and a safe. Beds feature down duvets. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Yhi Wellness has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (EUR 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 21.50 for adults and EUR 14 for children
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • BAR INGLES
  • LA BODEGUITA
  • RESTAURANTE LA BODEGUITA
  • RESTAURANTE VELETA

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Foosball table
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Business centre

Outdoors

  • In a national park
  • In the mountains

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 21.50 for adults and from EUR 14 for children
  • Covered self-parking fee: EUR 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá) guidelines.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 1:00 PM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Melia Hotel Sierra Nevada
Melia Sierra Nevada
Melia Sierra Nevada Hotel
Melia Sierra Nevada Hotel
Melia Sierra Nevada Monachil
Melia Sierra Nevada Hotel Monachil

Frequently asked questions

What is the cancellation policy at Melia Sierra Nevada?

Melia Sierra Nevada offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Melia Sierra Nevada?

Yep, Melia Sierra Nevada has a covered self car park for EUR 25 per night.

Is there a spa on site at Melia Sierra Nevada?

Yep, Yhi Wellness is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Melia Sierra Nevada have a pool?

Melia Sierra Nevada has an indoor pool and a kids' pool. The pool is open 1:00 PM to 10:00 PM.

What luxury perks are available at Melia Sierra Nevada?

Melia Sierra Nevada features a full-service spa, an indoor pool and 2 restaurants.

Is Melia Sierra Nevada family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Melia Sierra Nevada is a hit with families.

Does Melia Sierra Nevada serve breakfast?

You bet, buffet breakfast is served daily between 8:00 AM and 10:30 AM.

Is there a free airport shuttle available at Melia Sierra Nevada?

No, Melia Sierra Nevada does not offer an airport shuttle service.

Is there a bar or restaurant at Melia Sierra Nevada?

Yep, you can grab a meal at Melia Sierra Nevada's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Melia Sierra Nevada?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Melia Sierra Nevada?

No, only service animals are allowed.

Reviews

Melia Sierra Nevada Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 90 out of 240 reviews
Rating 8 - Good. 111 out of 240 reviews
Rating 6 - Okay. 27 out of 240 reviews
Rating 4 - Poor. 6 out of 240 reviews
Rating 2 - Terrible. 6 out of 240 reviews

Reviews

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, ski lockers are big enough for 2 snowboards and skis, breakfast really sets you up for the day on the slopes..
Stayed 4 nights in Mar 2025

10/10 Excellent

Owain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Austin

Stayed 1 night in Apr 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Christopher

Stayed 2 nights in Mar 2025

6/10 Okay

David

Disliked: Staff & service
Breakfast buffet was good, evening buffet was mediocre, bar staff were inattentive.
Stayed 5 nights in Mar 2025

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Carlos Vicente

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Noisy retreat in a tourist trap.
Stayed 2 nights in Feb 2025

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, excellent staff and service. Room too hot but they kindly moved us to another room. Wouldnt put us off going back as the overall experience was excellent.
Stayed 2 nights in Feb 2025

10/10 Excellent

Indra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and great hotel!
Stayed 4 nights in Jan 2025

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the most centrally located hotel. Staff was very helpful and the included breakfast was excellent!
Stayed 3 nights in Jan 2025

10/10 Excellent

aljazi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Darren

Stayed 1 night in Dec 2024

8/10 Good

omaima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff clean hotel
Stayed 2 nights in Apr 2024

6/10 Okay

Richard

Stayed 3 nights in Mar 2024

10/10 Excellent

Gaynor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Vanesa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

8/10 Good

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Saleh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jan 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Carl

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and facilities

This hotel is in a great location for skiing. It has great facilities and serves a great breakfast. The only downside was the bedroom was a bit dated, which would have been fine, but the online photos are misleading.
Stayed 4 nights in Feb 2023

8/10 Good

Camila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel, nice location

2/10 Terrible

Matt

Stayed 1 night in Dec 2022

6/10 Okay

Niall

Travelled with family
Liked: Cleanliness
Disliked: Room comfort

Uncomfortable Stay at Hotel Melia Sierra Nevada

Food overall was very good. This was the best element of the hotel. The wait staff and cleaners were very good, friendly and helpful. Male supervisors in restaurant only moderately friendly, this is my second time there and they haven't changed. Reception staff ok, not particularly friendly. When I was checking out they didn't even ask me if I enjoyed my stay! Nobody at any stage asked could they help with anything which makes me think they have become too comfortable and need a serious staff refresh. Obviously a great location to the slopes. Worst part was I had booked a family room. This was my choice, however I did explain that it would be myself and 3 children aged 20, 19 and 17 and that they were tall people. I was told the room would be adequate. This was not correct. They converted a couch into bunkbeds which were not particularly comfortable, not for adults. The room is the same size as a room for 2. I asked did they have second room. I was informed on my first night March 1st they did not. It became very obvious that many rooms became available on the following nights ( Plastic stickers on doors) but we were never offered one even though I was willing to pay the difference. So we had an uncomfortable stay at the Hotel Melia which unfortunately took away from what should have been an excellent holiday and as I was not even asked how our stay was when checking out I was unable to give them this feedback.
Stayed 4 nights in Feb 2022