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Hotel Description

An all-inclusive stay in Diani Beach awaits you at Neptune Paradise Beach Resort & Spa. Within steps you'll find Diani - Chale Marine National Park and Reserve and Diani Beach within a short 5-minute stroll. Highlights at this beachfront resort include 4 restaurants, 2 poolside bars, and a full-service spa.

A day of pampering at 5enses Sea Spa can include massages, body wraps, and body scrubs along with access to the hot springs/mineral springs and sauna. The buffet restaurant, Peponi, serves international cuisine and is open for lunch and dinner. For a drink, you can stop by the resort's own lounge bar. Spend the day at the beach where you'll find umbrellas, and enjoy the 2 outdoor tennis courts and outdoor swimming pool. A meeting room and a 24-hour business center are among the business amenities offered. Other amenities include free WiFi in public areas, a Turkish bath/hammam, and a sauna. Free buffet breakfast is available daily between 7 AM and 9:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

In proximity to this 4-star Galu Beach resort you'll find Nyali Beach.

Superior Room, Garden Area

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$275* Per night/room 11 May - 12 May

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room, Oceanfront

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

About the Neptune Paradise Beach Resort & Spa

Location Diani Beach Road, Diani Beach, Diani Beach, 80400

All-inclusive Details

  • All food and beverages included
  • Surcharge for premium or imported alcoholic beverages
  • All meals served buffet style
  • Local beverages and soft drinks only

Property Features

Neptune Paradise Beach Resort & Spa is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Neptune Paradise Beach Resort & Spa offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. A children's pool, a sauna, and spa services are also featured at the eco-certified Neptune Paradise Beach Resort & Spa. Free self parking is available. This 4-star Diani Beach resort is smoke free.

  • 92 guestrooms or units
  • 4 dining venues
  • 2 bars by the pool
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Neptune Paradise Beach Resort & Spa offers 92 accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. This Diani Beach resort provides complimentary wireless Internet access. Bathrooms include showers and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Private balcony or patio
  • Television
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 9:30 AM.

Peponi - This buffet restaurant specializes in international cuisine and serves lunch and dinner.

Olive Kitchen - Overlooking the pool, this restaurant serves lunch and dinner. Open daily.

Deck Restaurant - Overlooking the ocean, this restaurant serves dinner only. Open daily.

Jungle Restaurant - This poolside restaurant serves lunch, dinner, and light fare. Open daily.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Sauna in spa
  • Hot springs/mineral springs in spa
  • Massages
  • Minimum age to access spa is 18

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Neptune Paradise Beach Resort & Spa

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

  • No lifts
  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Beach Resort Paradise
  • Neptune Paradise Beach
  • Neptune Paradise Beach Resort All Inclusive Ukunda
  • Neptune Paradise Beach Ukunda
  • Neptune Paradise Resort
  • Neptune Paradise & Spa Diani
  • Neptune Paradise Beach Resort Spa
  • Neptune Paradise Beach Resort & Spa Resort
  • Neptune Paradise Beach Resort & Spa Diani Beach
  • Neptune Paradise Beach Resort Spa All Inclusive
  • Neptune Paradise Beach Resort & Spa Resort Diani Beach

You should know

  • Pets and service animals are not allowed on site.

Awards & Affiliations

  • Travelife
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.