SureStay Plus by Best Western Mobile I-65

2.5 star property
Hotel in Mobile with fitness centre and 24-hour business centre

Photo gallery for SureStay Plus by Best Western Mobile I-65

Reception
Property amenity
Daily self-service breakfast for a fee
Lobby
1 bedroom, desk, laptop workspace, iron/ironing board

Reviews

6.6 out of 10

Popular amenities

  • Breakfast available
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
The current price is AU$103
includes taxes & fees
29 June - 30 June

Explore the area

Map
180 W Interstate 65 Service Rd S, Mobile, AL, 36608
  • Dauphin Street
    ‪11 min walk‬
  • Spring Hill College
    ‪13 min walk‬
  • University of South Alabama
    ‪7 min drive‬
  • Mobile, AL (MOB-Mobile Regional)
    ‪15 min drive‬

Room options

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Mobile

At SureStay Plus by Best Western Mobile I-65 you'll be within just a 15-minute stroll of Dauphin Street and Spring Hill College. Highlights at this hotel include free self-parking and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Added amenities include coffee/tea in a common area and laundry facilities. Self-service breakfast is available daily between 6:00 AM and 9:00 AM. There's also the convenience of RV/bus/truck parking. .Attractions within a 15-minute drive of this Mobile hotel include University of South Alabama and Mobile Bay.

What's nearby

  • Dauphin Street - 11 min walk - 1.0 km
  • Spring Hill College - 13 min walk - 1.1 km
  • Bragg-Mitchell Mansion - 6 min drive - 5.6 km
  • University of South Alabama - 7 min drive - 7.1 km
  • Mobile Cruise Terminal - 11 min drive - 10.8 km

Getting around

  • Mobile, AL (BFM-Downtown Airport) - 10 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬18 min walk
  • ‪McDonald's - ‬20 min walk
  • ‪Briquettes Steakhouse - ‬2 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪BJ's Restaurant & Brewhouse - ‬18 min walk

About this property

SureStay Plus by Best Western Mobile I-65

Hotel in Mobile with fitness centre and 24-hour business centre
WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly SureStay Plus by Best Western Mobile I-65. Free self parking is available.

This Mobile hotel is smoke free.

  • 1 building
  • 94 guestrooms or units
  • 3 levels
  • Conference rooms
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • 1 conference room
SureStay Plus by Best Western Mobile I-65 offers 94 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Mobile hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily self-serve breakfast available 6:00 AM to 9:00 AM for a fee
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Hotel Mobile
Comfort Inn Mobile
Surestay Plus By Mobile I 65
Comfort Inn I 65 at Airport Blvd
SureStay Plus by Best Western Mobile I 65
SureStay Plus by Best Western Mobile I-65 Hotel
SureStay Plus by Best Western Mobile I-65 Mobile
SureStay Plus by Best Western Mobile I-65 Hotel Mobile

Frequently asked questions

Is parking available at SureStay Plus by Best Western Mobile I-65?

Yep, SureStay Plus by Best Western Mobile I-65 has a free self car park.

How much does it cost to stay at SureStay Plus by Best Western Mobile I-65?

As of 19 June 2025, prices found for a 1-night stay for 2 adults at SureStay Plus by Best Western Mobile I-65 on 29 June 2025 start from AU$103.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Plus by Best Western Mobile I-65 serve breakfast?

Sure does, self-service brekkie is available daily between 6:00 AM and 9:00 AM.

Is there a free airport shuttle available at SureStay Plus by Best Western Mobile I-65?

No, SureStay Plus by Best Western Mobile I-65 does not offer an airport shuttle service.

What time are check-in & check-out at SureStay Plus by Best Western Mobile I-65?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at SureStay Plus by Best Western Mobile I-65?

No, pets are not allowed.

SureStay Plus by Best Western Mobile I-65 Reviews

Reviews

6.6
Rating 10 - Excellent. 82 out of 244 reviews
Rating 8 - Good. 43 out of 244 reviews
Rating 6 - Okay. 33 out of 244 reviews
Rating 4 - Poor. 27 out of 244 reviews
Rating 2 - Terrible. 59 out of 244 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Russell, Jacksonville

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Property Dirty parking lot, limited lighting for security reason, Ice machine not available, Shower in room not operable, Carpet dirty, Checking in very nice and professional, Staff treated guest with high ethical standards, No Luggage cart available for those with disability
Stayed 1 night in Mar 2025

6/10 Okay

JOHN

Stayed 2 nights in Mar 2025

10/10 Excellent

Carol Hermeine

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Dirty mildew curtains was filthy carpet was dirty and smelled really bad people was moving in it was a welfare motel traffic in and out worse experience I ever had please take this off your page I was extremely disappointed
Stayed 4 nights in Mar 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will never stay every again

Worst hotel I ever stayed at. First the key card stop working multiple times during a one night stay. The breakfast only had waffles no meat at all. And the hotel hallway had trash and was smelly the whole stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Star

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Terri

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good location, but the property is pretty run-down. It's supposed to be non smoking, but our room smelled of weed. Front desk personnel were professional.
Stayed 2 nights in Feb 2025

2/10 Terrible

Jake

Incompetent Employees

Whole staff needs to be fired. Thought I was getting pranked. Absolutely unacceptable.
Stayed 2 nights in Mar 2025

10/10 Excellent

silas

Stayed 1 night in Mar 2025

2/10 Terrible

Chris

Stayed 3 nights in Mar 2025

2/10 Terrible

Destinee

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

Shauna

Travelled with family
Disliked: Amenities, property conditions & facilities
My bed was clean and comfortable and the staff did what they could with limited resources. Other than that...NO. Do not waste your time or money.
Stayed 4 nights in Mar 2025

4/10 Poor

Yolanda

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

I would not recommend unless you will be gone

This experience was not good. Every day I had to get my key reset for 4 days to enter my room. The key to the door after hours NEVER WORKED. They have no blankets. My microwave was dirty and I had no toilet tissue, until I asked. The room had an odor so good I had Lysol and a candle. This place is not for me. One bed was broke and I’m glad I had a blanket However, the staff was nice with what they were working with,
Stayed 3 nights in Feb 2025

2/10 Terrible

Allana

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty and was infested with roaches. They switch out room but it was still dirty with no towels or tissue. We checked out early because of it.
Stayed 3 nights in Feb 2025

2/10 Terrible

Jeffery

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Rachel

Travelled with family and small children
The place was relatively clean, however the rooms are kind of dark, and we had to ask for a few items that should have been in the room already.
Stayed 2 nights in Feb 2025

8/10 Good

Naveed

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Shanethia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Aleshia

Disliked: Cleanliness, property conditions & facilities
This hotel could be a gem, but needs some deep cleaning. Staff friendly and courteous.
Stayed 1 night in Feb 2025

10/10 Excellent

Antman

Liked: Cleanliness
Stayed 1 night in Feb 2025

2/10 Terrible

Rebekah

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Took 4 rooms to find a clean one

The first room I was given, I walked into water bottles on the bedside table, the beds still messed up from the last guests and trash in the receptacles. Room number two the beds were “made” but there was makeup on the pillows and hair on the fitted sheet. There was also hair in the tub, no drain cover and no shower curtain. The third room… beds still had pillow cases that looked unchanged, the blanket had dirt/debris on it and the tub was not all the way clean. Room number FOUR was on a different floor and appeared to be clean. Bedtime came and my daughter found a piece of metal in/on the blanket and then this morning woke up to go to the restroom and found a bug crawling on the toilet seat. The manager stated she didn’t know how to give me a discount due to having booked through a third party, but gave me her personal cell number and requested that I call her directly the next time we’re in town and she would give me a discount and it would “be better” next time and that they’d only taken over management of the hotel two weeks ago. The maintenance man, walked with me to try and find a clean room. He was amazing. The front desk attendant was also great. She actually stated she knew the way to do a discount and was trying to show the GM. Who then stated she would discount this stay and still wanted me to come back and try the hotel again. I went to check out this morning to find no discount had been done. So the managed lied to my face. Why would I want to try again!?!
Hair on the fitted sheet
Makeup on one of the many dirty pillowcases
Hair…
More hair, dirty and no drain cover
Stayed 1 night in Feb 2025

10/10 Excellent

Rosie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was.quiet. i didnt like the breakfast.
Stayed 2 nights in Feb 2025

6/10 Okay

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
This particular lodge was tolerable at best. My room was clean and comfortable. However, I had to request a wastepaper basket because there was none in my room. Also, the ironing board was broken. Luckily, room service replaced it upon my request.
Stayed 3 nights in Feb 2025

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Need to do a better job clearing snow
Stayed 1 night in Dec 2024