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4.6 out of 5

"Clean room and friendly staff " More

By a verified traveller on Sun 10 Mar 2024

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Hotel Description

Mercure Warragul puts you in the heart of Warragul, within just a 10-minute stroll of Warragul Museum and West Gippsland Arts Centre. Highlights at this hotel include a restaurant, free self parking, and a 24-hour gym.

Newmason Bistro serves international cuisine and is open for breakfast, lunch, and dinner. Newmason Lounge Bar is the hotel's own bar, serving drinks along with light fare. 1399 square feet (130 square meters) of event facilities include 2 meeting rooms and conference space, and other business amenities include a business center. Other amenities include free wired internet in public areas, a gym, and a coffee shop/cafe. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 8:00 AM and 10:30 AM.

Places within a 30-minute walk of this 4-star Warragul hotel include The Linear Park Arts Discovery Trail and Warragul Country Club.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$171* Per night/room 10 Apr. - 11 Apr.

Superior Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premier Suite, 1 King Bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Privilege, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Mercure Warragul ratings based on 191 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mercure Warragul

Everyone (124) Couples (34) Family (25)
5 out of 5
Clean room and friendly staff

Posted by on 10 Mar. 2024

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5 out of 5

Posted by on 25 Feb. 2024

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5 out of 5
Excellent stay, very happy

Posted by on 20 Jan. 2024

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5 out of 5

Posted by on 30 Dec. 2023

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5 out of 5
Fantastic stay. Staff were friendly and very helpful. Really enjoyed staying at the Mercure Warragul

Posted by on 17 Dec. 2023

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4 out of 5
The property was lovely The service for breakfast in the restaurant attached was a bit slow but the food was lovely

Posted by on 25 Nov. 2023

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4 out of 5

Posted by on 23 Nov. 2023

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3 out of 5

Posted by on 30 Oct. 2023

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5 out of 5
Stayed here several times 👍

Posted by on 13 Oct. 2023

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4 out of 5
A very nice piece to stay

Posted by on 29 Sep. 2023

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Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and 2 meeting rooms are available. Public spaces have free wired Internet. Event space at this hotel measures 1399 square feet (130 square meters) and includes conference space. A 24-hour health club, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Mercure Warragul. Self parking is free. Smoking is allowed in designated areas at this 4-star Warragul hotel.

  • 1 building
  • 47 guestrooms or units
  • 3 levels
  • 1399 sq ft of conference space
  • 130 sq m of conference space
  • Built in 2015
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Drouin Station (7.8 km / 4.8 mi)
  • Parking: Free self parking

Room Amenities

Mercure Warragul offers 47 accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Televisions come with premium digital channels. Bathrooms include complimentary toiletries and hair dryers. This Warragul hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Microwaves, in-room massages, and change of towels can be requested. Housekeeping is provided daily.

  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave available
  • Egyptian cotton linens
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 8:00 AM to 10:30 AM.

Newmason Bistro - This bar specializes in international cuisine and serves breakfast, lunch, and dinner.

Newmason Lounge Bar - This bar specializes in pizza and serves light fare only. Open daily.

Newmason Cafe - This café serves breakfast, brunch, lunch, and light fare. A children's menu is available. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 8:00 AM - 6:00 PM
  • Sunday - Sunday: 8 AM - 6 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Saturday: 8:00 AM - 6:00 PM
  • Sunday - Sunday: 8 AM - 6 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted.

Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Annual carbon offsets
  • Guest education on local ecosystems and culture

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 5.50–27.00 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Warragul Hotel
  • Mercure Warragul
  • Mercure Warragul Hotel
  • Mercure Warragul Warragul
  • Mercure Warragul Hotel Warragul

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.