Mendez Holiday Packages

Best hotel in Manila . Staff was great and clean

I stay here over and over again due to convenience and comfort ability. Staff are always friendly never had any issue. I like the fact that they even recognizes me. few things tho maybe the property do need some touches but other than that everything is always great!

noisy

This place is garbage bug infested, nothing works

Location is good. For the price paid, it was a good value. However, this property has seen better days...long ago. Room was good, but very outdated. TV but no channels, no news, cable, etc… Only Netflix if you have your own account. The pool looks great in the pictures but is a big disappointment. The water was clear and clean BUT there are no pool chairs, nowhere to set your towel or stuff except on the broken concrete around the pool. Pool area is falling apart, very sad. No pool towels. No adult supervision. Children running wild diving into the pool splashing people. Check in was chaos. It appears the building has a dozen different names. Online apps, phone maps and taxi drivers can't find it as this is NOT the name of the building. To check in I was directed to a side desk in the lobby, not the main desk. There appear to be several hotel businesses and apartments all renting out rooms in the same building. No one really seemed to be in charge. Fortunately I needed no assistance during my stay as I'm sure it would have been complex.