Hyatt Place Memphis Primacy Park

3.0 star property
Suburban hotel with free breakfast and free local area shuttle

Photo gallery for Hyatt Place Memphis Primacy Park

Free daily buffet breakfast
Premium bedding, down duvets, in-room safe, desk
Lobby
Seasonal outdoor pool, pool loungers
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
The current price is AU$173
includes taxes & fees
2 Nov - 3 Nov

Explore the area

View map
1220 Primacy Pkwy, Memphis, TN, 38119
  • Place, Baptist Memorial Hospital-Memphis
    ‪5 min drive‬
  • Place, Memphis Botanic Garden
    ‪7 min drive‬
  • Place, University of Memphis
    ‪9 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪16 min drive‬

Room options

Room, Multiple Beds

8.0 out of 10
Very good
(87 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Sofa bed - double
Down duvet
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed

8.4 out of 10
Very good
(79 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Sofa bed - double
Down duvet
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Specialty)

9.2 out of 10
Wonderful
(20 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Sofa bed - double
Down duvet
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds (Specialty)

7.6 out of 10
Good
(34 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Sofa bed - double
Down duvet
  • Sleeps 6
  • 2 Double Beds

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(18 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Sofa bed - double
Down duvet
  • Sleeps 4
  • 1 King Bed

You may also like

About the area

Memphis

At Hyatt Place Memphis Primacy Park you'll be within a 10-minute walk of Lichterman Nature Center and 4.3 km (2.6 mi) from Opera Memphis. Highlights at this hotel include a complimentary breakfast, a restaurant and a free area shuttle. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym, seasonal outdoor swimming pool and pool loungers. 1173 square feet (109 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also self parking, along with the convenience of an area shuttle. .Attractions within a 20-minute drive of this Memphis hotel include Beale Street and Graceland.

What's nearby

  • Baptist Memorial Hospital-Memphis - 5 min drive - 4.6 km
  • Memphis Botanic Garden - 7 min drive - 6.0 km
  • Shelby Farms Visitor Center - 9 min drive - 8.9 km
  • University of Memphis - 9 min drive - 8.5 km
  • Graceland - 18 min drive - 22.5 km

Getting around

  • Memphis Central Station - 23 min drive
  • Memphis International Airport (MEM) - 16 min drive

Restaurants

  • ‪Panda Express - ‬12 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Central BBQ Poplar - ‬9 min walk
  • ‪Red Koi Japanese Cuisine - ‬15 min walk
  • ‪Chipotle Mexican Grill - ‬14 min walk

About this property

Hyatt Place Memphis Primacy Park

Suburban hotel with free breakfast and free local area shuttle
Hyatt Place Memphis Primacy Park offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 1173 square feet (109 square metres) and includes conference space. The business-friendly Hyatt Place Memphis Primacy Park also features a vending machine, concierge services, and laundry facilities. A free area shuttle within 3 mi is available. For a fee, parking is available.

This Memphis hotel is smoke free.

  • 128 guestrooms or units
  • 6 levels
  • Conference rooms
  • 1173 sq ft of conference space
  • 109 sq. m of conference space
  • Built in 1996
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Corner/local shop
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Place Memphis Primacy Park offers 128 accommodations with DVD players and a safe. This accommodation has separate sitting areas and is furnished with double sofa beds. Beds feature down duvets and premium bedding. 42-inch flat-screen televisions come with pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 mi
  • Parking on site (USD 7 per day)
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Free area shuttle
  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,173 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Banquet hall
  • Built in 1996
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 1 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 7 per day
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 175 per stay) plus a one-off USD 100 cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

We should mention

  • The seasonal pool will open on 01 April and close on 01 October.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Memphis Primacy Park
Hyatt Place Primacy
Hyatt Place Primacy Hotel
Hyatt Place Primacy Hotel Memphis Park
Hyatt Place Memphis Primacy Park Hotel
Hyatt Place Primacy Park Hotel
Hyatt Place Primacy Park
Hyatt Place Memphis Primacy Parkway Hotel Memphis
Hyatt Memphis Primacy Parkway
Hyatt Memphis Primacy Park
Hyatt Place Memphis Primacy Park Hotel
Hyatt Place Memphis Primacy Park Memphis
Hyatt Place Memphis Primacy Park Hotel Memphis

Frequently asked questions

What is the cancellation policy at Hyatt Place Memphis Primacy Park?

Hyatt Place Memphis Primacy Park offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Place Memphis Primacy Park?

As of 26 Oct 2025, prices found for a 1-night stay for 2 adults at Hyatt Place Memphis Primacy Park on 2 Nov 2025 start from AU$172.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Place Memphis Primacy Park?

Yep, Hyatt Place Memphis Primacy Park has a self car park for USD 7 per day.

Does Hyatt Place Memphis Primacy Park have a pool?

Hyatt Place Memphis Primacy Park has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open from April 01 to October 01.

What makes Hyatt Place Memphis Primacy Park a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hyatt Place Memphis Primacy Park.

Does Hyatt Place Memphis Primacy Park serve breakfast?

You bet, our guests give high marks to the free buffet brekkie here! Offered on weekdays between 6:30 AM and 9:30 AM and on weekends from 7:00 AM to 10:00 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Hyatt Place Memphis Primacy Park?

No, Hyatt Place Memphis Primacy Park does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Place Memphis Primacy Park?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hyatt Place Memphis Primacy Park?

Check-in begins at 3:00 PM. Check-out time is noon.

Hyatt Place Memphis Primacy Park Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 452 out of 1005 reviews
Rating 8 - Good. 222 out of 1005 reviews
Rating 6 - Okay. 152 out of 1005 reviews
Rating 4 - Poor. 84 out of 1005 reviews
Rating 2 - Terrible. 95 out of 1005 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

William

Stayed 1 night in Jun 2025

6/10 Okay

Alisha

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Overall good place to stay, decent breakfast buffet. $100 incidental fee though that I did not see on Expedia website. Employee said it was on there, I looked again and still didn’t see it. Fee not refunded for 7-10 business days, can be up to 30 if you’re using a cash app or chime card.
Stayed 2 nights in Jul 2025

10/10 Excellent

Anneli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family road-trip

Amazing staying, really nice neighborhood. The breakfast was superb
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Sofá bed was broken no shampoo and molt on shower curtain and bed to firm
Stayed 1 night in Jul 2025

4/10 Poor

Nigel

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Smells so bad

Honestly the room smelt so bad like mildew. The a/c was blowing a rotten smell and the carpet was nasty. It definitely needs updating.
Stayed 2 nights in Jul 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful! Going to stay there again on the way back through! So much nicer and safer than Nashville!
Stayed 2 nights in Jul 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Antoinette

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kids really enjoyed the pool and the breakfast was on point the front desk staff Was excellent and Damien at the front desk was amazing we will be back in the future don’t let me forget about housekeeping they were great as well
Stayed 3 nights in Jul 2025

10/10 Excellent

brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Vanessa

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Clean and okay rooms. Bathrooms are abit small. The hotel needs the remodel they are currently under. Didn't love you have to pay $7 parking each night you stay there. Their laundry facilities are not working as of 7/22/25. I won't be staying at this location again.
Stayed 2 nights in Jul 2025

6/10 Okay

Cleopatra

Disliked: Staff & service, property conditions & facilities
I’ve stayed here a couple of times in the recent past. The room was great and the bed slept very good. First time there was a water leak behind the front desk near the elevator. Second time everything was great. But on the 21st the system was down and several other guests were sitting around the lobby when I entered. The front desk staff was on the phone, and once she hung up she offered no explanation or ETA.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed with this Hyatt location.

Memphis Primacy Park location. I was very disappointed because Hyatt Place is usually amazing. My air conditioner was barely functional. I had to ice my cooler to keep drinks cold because the refrigerator wasn’t working probably. My comforter had a stain on it when I got there. I asked for room service on the second day. The bed was made up with the same exact cover with the stain on it. They tried to hide the stain and tuck it. They did not leave clean towels . The carpet was filthy. The shower head screamed the entire time we showered. I had to pay a $7 daily for u unsecured parking. The staff was friendly but the service was horrible. I do NOT recommend this location because many members of my group had similar complaints. We had a total of 7 rooms.
Stayed 3 nights in Jul 2025

10/10 Excellent

Isain

Stayed 2 nights in Jul 2025

6/10 Okay

Nancy

Travelled with group
Liked: Staff & service
Disliked: Cleanliness

First timers to the Hyarr and Memphis

The only complaint was the rooms weren't given clean linens daily unless we asked. Also the trash was not taken out. We had to ask for towels as well as linen. The breakfast was excellent. Other than that we had a very good stay.
Stayed 5 nights in Jul 2025

4/10 Poor

Jenay

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, this hotel cost a lot more than it was worth. Service was subpar, repairs were being done, no one came to clean our rooms the three days we were there so we had to go and ask for towels, and we only got two sets more for 6 people. Also, parking was $7 per day in the lot. For that price, book the Courtyard next door instead.
Stayed 3 nights in Jul 2025

6/10 Okay

Jaimie

Disliked: Cleanliness, amenities
Waited for check in beyond 3:00pm on day of arrival. They said they were still cleaning and getting rooms ready. Checkout was hours earlier. Get to the room and food particles from previous guests all over floor, lights burnt out and maintenance came to change. them. Pictures online of facility much different than in person. Boards on floor covering holes on 1st floor. Said they were doing some construction. Elevator had debris on floor,was never cleaned 3 days we were there. Entire place needs a deep cleaning.
Stayed 2 nights in Jul 2025

8/10 Good

Tyler

Travelled with family
Liked: Cleanliness, staff & service, amenities
This was a great hotel overall. It surely does have some things that’s need to be updated but other than that I don’t have anything negative to say. Good location, good parking. Was here for a Family Reunion and everything was okay.
Stayed 3 nights in Jul 2025

6/10 Okay

Jaren

Travelled with family
Liked: Staff & service
Disliked: Room comfort

Learn the area before you stay

It’s posted you have to pay to park, which is insane cause it’s looks like it’s there property and I’m not sure what your paying for to park. Another thing I don’t like is they don’t offer coffee all day like any other Hyatt. Service wasn’t that bad and it’s under a little remodel which is badly needed cause that Hyatt is not the same as any other I stayed in.
Stayed 1 night in Jul 2025

2/10 Terrible

Jessica

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jul 2025

6/10 Okay

vickie

Liked: Cleanliness

Hotel likes and not

We needed a microwave and the room didn’t have one. Was very disappointed that we had to pay to park in the parking lot and the air conditioning did not work well. They have a pretty good breakfast. To park it was $7.00 to park and then an additional service fee. Probably will not stay there again
Stayed 1 night in Jul 2025

8/10 Good

Johnda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Rahul, Jacksonville

Stayed 1 night in Jul 2025

10/10 Excellent

Rahul, Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
Will come back ti stay here every time i come visit memphis for business trip..!
Stayed 1 night in Jul 2025

4/10 Poor

Amber

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

A place to sleep

The Gentleman that helped me when i arrived didnt tell me that you had to pay for parking separately, when i got in to the room it was very musty which made it arink horribly.. the beds were damp when they were layed in.
Stayed 1 night in Jul 2025

6/10 Okay

Terry

Disliked: Amenities
TV didn't work--staff told me to fix it myself. Staff not friendly.
Stayed 5 nights in Jul 2025