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Hampton Inn & Suites Memphis Germantown

2.5 star property

Photo gallery for Hampton Inn & Suites Memphis Germantown

Restaurant
LCD TV
Business centre
LCD TV
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$279
includes taxes & fees
12 Apr - 13 Apr

Explore the area

View map
1680 South Germantown Road, Germantown, TN, 38138
  • Place, Germantown Performing Arts Centre
    ‪10 min walk‬
  • Place, Methodist Le Bonheur Germantown Hospital
    ‪19 min walk‬
  • Place, Graceland
    ‪24 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪22 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking, Corner

In-room safe, desk, laptop workspace, cots/infant beds

Studio, 1 King Bed, Non Smoking, Corner

  • Sleeps 2

View all photos for Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, cots/infant beds

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, cots/infant beds

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(25 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (w/ wetbar)

LCD TV

Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (w/ wetbar)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, Corner

In-room safe, desk, laptop workspace, cots/infant beds

Studio, 1 King Bed, Non Smoking, Corner

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (w/ bathtub)

LCD TV

Studio, 1 King Bed, Accessible, Non Smoking (w/ bathtub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (w/ roll-in shower)

LCD TV

Studio, 1 King Bed, Accessible, Non Smoking (w/ roll-in shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (mob/hearing acc w/ bathtub)

LCD TV

Studio, 1 King Bed, Accessible, Non Smoking (mob/hearing acc w/ bathtub)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

LCD TV

Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Corner (hearing acc)

In-room safe, desk, laptop workspace, cots/infant beds

Room, 1 King Bed, Accessible, Corner (hearing acc)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (w/ roll-in shower)

In-room safe, desk, laptop workspace, cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking (w/ roll-in shower)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

In-room safe, desk, laptop workspace, cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (w/ bathtub)

In-room safe, desk, laptop workspace, cots/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking (w/ bathtub)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (mob/hearing acc w/ bathtub)

In-room safe, desk, laptop workspace, cots/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking (mob/hearing acc w/ bathtub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, cots/infant beds

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, cots/infant beds

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4

View all photos for Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bathroom

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2

View all photos for Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (w/ wetbar)

In-room safe, desk, laptop workspace, cots/infant beds

Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (w/ wetbar)

  • Sleeps 2

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (w/ bathtub)

In-room safe, desk, laptop workspace, cots/infant beds

Studio, 1 King Bed, Accessible, Non Smoking (w/ bathtub)

  • Sleeps 2

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (w/ roll-in shower)

In-room safe, desk, laptop workspace, cots/infant beds

Studio, 1 King Bed, Accessible, Non Smoking (w/ roll-in shower)

  • Sleeps 2

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (mob/hearing acc w/ bathtub)

In-room safe, desk, laptop workspace, cots/infant beds

Studio, 1 King Bed, Accessible, Non Smoking (mob/hearing acc w/ bathtub)

  • Sleeps 2

View all photos for Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

Living area

Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

  • Sleeps 2

View all photos for Room, 1 King Bed, Accessible, Corner (hearing acc)

In-room safe, desk, laptop workspace, cots/infant beds

Room, 1 King Bed, Accessible, Corner (hearing acc)

  • Sleeps 2

View all photos for Room, 1 King Bed, Accessible, Non Smoking (w/ roll-in shower)

Interior

Room, 1 King Bed, Accessible, Non Smoking (w/ roll-in shower)

  • Sleeps 2

View all photos for Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

In-room safe, desk, laptop workspace, cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

  • Sleeps 2

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (w/ bathtub)

In-room safe, desk, laptop workspace, cots/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking (w/ bathtub)

  • Sleeps 4

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (mob/hearing acc w/ bathtub)

In-room safe, desk, laptop workspace, cots/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking (mob/hearing acc w/ bathtub)

  • Sleeps 4

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, cots/infant beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4

Mobility Accessible King Studio with Roll in Shower

  • Sleeps 4

Hearing Accessible King Studio with Sofa Bed

  • Sleeps 4

Mobility Accessible Two Queen Room with Tub

  • Sleeps 4

Mobility Accessible King Room with Roll in Shower

  • Sleeps 2

Mobility Accessible King Studio with Tub

  • Sleeps 4

Hearing Accessible Room With Two Queen Beds-Non-Smoking

  • Sleeps 4

Mobility Hearing Accessible Two Queen Room with Tub

  • Sleeps 4

Hearing Accessible King Room

  • Sleeps 2

Mobility Hearing Accessible King Studio with Tub

  • Sleeps 4

Studio King Suite

  • Sleeps 4

Hearing Accessible Corner King Studio

  • Sleeps 3

1 King W/Microwv/Fridge Nonsmoke

  • Sleeps 3

View all photos for 1 King Accessible Roll In Shower Non-Smoking

Bathroom

1 King Accessible Roll In Shower Non-Smoking

  • Sleeps 2

View all photos for 1 King Accessible Roll In Shower Studio Non-Smoking

In-room safe, desk, laptop workspace, cots/infant beds

1 King Accessible Roll In Shower Studio Non-Smoking

  • Sleeps 4

View all photos for 1 King Accessible Tub Studio Non-Smoking

In-room safe, desk, laptop workspace, cots/infant beds

1 King Accessible Tub Studio Non-Smoking

  • Sleeps 4

View all photos for 1 King Corner Hearing Accessible Non-Smoking

In-room safe, desk, laptop workspace, cots/infant beds

1 King Corner Hearing Accessible Non-Smoking

  • Sleeps 3

View all photos for 1 King Corner Studio Non-Smoking

In-room safe, desk, laptop workspace, cots/infant beds

1 King Corner Studio Non-Smoking

  • Sleeps 2

View all photos for 1 King Hearing Accessible Non-Smoking

In-room safe, desk, laptop workspace, cots/infant beds

1 King Hearing Accessible Non-Smoking

  • Sleeps 2

View all photos for 1 King Hearing Accessible Studio Non-Smoking

In-room safe, desk, laptop workspace, cots/infant beds

1 King Hearing Accessible Studio Non-Smoking

  • Sleeps 4

View all photos for 1 King Microwave Fridge Non-Smoking

In-room safe, desk, laptop workspace, cots/infant beds

1 King Microwave Fridge Non-Smoking

  • Sleeps 2

View all photos for 1 King Mobility Hearing Accessible Tub Studio Non-Smoking

In-room safe, desk, laptop workspace, cots/infant beds

1 King Mobility Hearing Accessible Tub Studio Non-Smoking

  • Sleeps 4

View all photos for 2 Queen Accessible with Tub Non-Smoking

In-room safe, desk, laptop workspace, cots/infant beds

2 Queen Accessible with Tub Non-Smoking

  • Sleeps 4

View all photos for 2 Queen Hearing Accessible Non-Smoking

In-room safe, desk, laptop workspace, cots/infant beds

2 Queen Hearing Accessible Non-Smoking

  • Sleeps 4

View all photos for 2 Queen Microwave Fridge Non-Smoking

Interior

2 Queen Microwave Fridge Non-Smoking

  • Sleeps 4

View all photos for 2 Queen Mobility Hearing Accessible Tub Non-Smoking

In-room safe, desk, laptop workspace, cots/infant beds

2 Queen Mobility Hearing Accessible Tub Non-Smoking

  • Sleeps 4

2 Queen W/Microwv/Fridge Nonsmoke

  • Sleeps 4

Corner King Studio

  • Sleeps 2

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Exterior

Homewood Suites by Hilton Memphis-Germantown

Germantown
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 665 reviews
The price is AU$212
includes taxes & fees
12 Apr - 13 Apr
Homewood Suites by Hilton Memphis-Germantown

About the area

Germantown

At Hampton Inn & Suites Memphis Germantown, you'll be connected to a shopping centre and 0.8 km (0.5 mi) from Germantown Performing Arts Centre. Highlights at this hotel include free daily breakfast, free self-parking and a 24-hour gym. .Enjoy the gym, seasonal outdoor swimming pool and pool loungers. A meeting room and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning free on-the-go breakfast is offered between 6:00 AM and 10:00 AM. .Attractions within a 30-minute drive of this Germantown hotel include University of Memphis and Memphis Zoo.

What's nearby

  • Germantown Performing Arts Centre - 10 min walk - 0.9 km
  • Methodist Le Bonheur Germantown Hospital - 19 min walk - 1.6 km
  • University of Memphis - 16 min drive - 14.7 km
  • Beale Street - 24 min drive - 37.8 km
  • Graceland - 24 min drive - 34.1 km

Getting around

  • Memphis Central Station - 25 min drive
  • Memphis International Airport (MEM) - 21 min drive

Restaurants

  • ‪Chick-fil-A - ‬19 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Perkins American Food Co. - ‬15 min walk
  • ‪Local Lime | Germantown - ‬13 min walk
  • ‪Hueys Germantown - ‬14 min walk

About this property

Hampton Inn & Suites Memphis Germantown

Hampton Inn & Suites Memphis Germantown offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Public spaces have free WiFi and wired Internet. A business centre and a meeting room are available. Free breakfast is available daily. The business-friendly Hampton Inn & Suites Memphis Germantown also features coffee/tea in common area, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This Germantown hotel is smoke free.

  • 108 guestrooms or units
  • 4 levels
  • Built in 2017
  • To-go breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • 1 conference room
Hampton Inn & Suites Memphis Germantown offers 108 air-conditioned accommodations with a safe and coffee/tea makers. LCD televisions are featured in guestrooms. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Germantown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Similar properties

Exterior
Homewood Suites by Hilton Memphis-Germantown
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 665 reviews
The price is AU$212
includes taxes & fees
12 Apr - 13 Apr
Homewood Suites by Hilton Memphis-Germantown

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 19 October to 31 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Cots (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Memphis Germantown Hotel
Hampton Inn Memphis Hotel
Hampton Inn Memphis Germantown
Hampton Inn Memphis
Hampton Inn Suites Memphis Germantown
Hampton Inn & Suites Memphis Germantown Hotel
Hampton Inn & Suites Memphis Germantown Germantown
Hampton Inn & Suites Memphis Germantown Hotel Germantown

Frequently asked questions

What is the cancellation policy at Hampton Inn & Suites Memphis Germantown?

Hampton Inn & Suites Memphis Germantown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hampton Inn & Suites Memphis Germantown?

As of 1 Apr 2026, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Memphis Germantown on 12 Apr 2026 start from AU$279, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hampton Inn & Suites Memphis Germantown?

Yep, Hampton Inn & Suites Memphis Germantown has a free self car park.

Does Hampton Inn & Suites Memphis Germantown have a pool?

Hampton Inn & Suites Memphis Germantown has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 10:00 AM to 10:00 PM (Seasonal outdoor pool open from May to September).

Is Hampton Inn & Suites Memphis Germantown family-friendly?

You bet! With amenities such as laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Hampton Inn & Suites Memphis Germantown is a hit with families.

Does Hampton Inn & Suites Memphis Germantown serve breakfast?

You bet, travelers speak well of the free on-the-go breakfast here! Offered daily between 6:00 AM and 10:00 AM, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Hampton Inn & Suites Memphis Germantown?

No, Hampton Inn & Suites Memphis Germantown does not offer an airport shuttle service.

What time are check-in & check-out at Hampton Inn & Suites Memphis Germantown?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Hampton Inn & Suites Memphis Germantown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 724 out of 1001 reviews
Rating 8 - Good. 169 out of 1001 reviews
Rating 6 - Okay. 51 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Thomas, Crossville

Liked: Cleanliness, amenities, property conditions & facilities
It was great, as always!
Stayed 1 night in Dec 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience and community
Stayed 1 night in Dec 2025

10/10 Excellent

Ewa, Germantown

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 4 nights in Nov 2025

10/10 Excellent

Gilbert J.

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Very clean and the staff was super nice and helpful.
Stayed 2 nights in Dec 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredibly friendly, and the breakfast was delicious.
Stayed 4 nights in Dec 2025

10/10 Excellent

Kelly

Stayed 1 night in Dec 2025

10/10 Excellent

Betty

Liked: Cleanliness, amenities, property conditions & facilities
Lindsey at Hampton Inn and Suites Germantown was very efficient, attentive to everything I needed. Property was very nice and room was very clean and comfortable. My go to location when visiting the area . I recommend highly .
Stayed 2 nights in Dec 2025

10/10 Excellent

Demarius

Stayed 2 nights in Dec 2025

10/10 Excellent

Tracy

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was so friendly and helpful. The room was clean and the overall ambiance of hotel was calm and very pleasant.
Stayed 3 nights in Dec 2025

10/10 Excellent

Sandra

Stayed 1 night in Dec 2025

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had an excellent experience at the Hampton Germantown. It much better than when we previously stayed at the Townesuites across the parking lot.
Stayed 4 nights in Nov 2025

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Parking was safe and secure. Breakfast was good. Room was clean. Only downside to room is that the temperature controls were either unresponsive or inoperative.
Stayed 2 nights in Nov 2025

4/10 Poor

Dan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Premium prices for an average at best stay. This hotel looks great from the outside and has nice public areas and is in a great location, but that’s where it ends. The rooms aren’t anywhere near as modern as I’d hoped for, the showers were luke warm when the hotel was booked (improved on the last day when half the hotel had checked out), the rooms were musty and took two days to air out (Memphis is humid all year around and you have to keep air running), I could see through the towel made to be the shower mat, the hair dryers were not properly cleaned, and the breakfast eggs would have left my plate with a light breeze. None of these items would have been a big deal if they weren’t charging 30 percent more than the other side of town. There is simply more bang for your buck in Germantown for the same experience. I booked two rooms that were equally mediocre and the other shower was even worse and the room even mustier. I was trying to treat my family to a nicer spot than the alternatives and instead paid extra for absolutely nothing. I feel very ripped off by this place. Not because it was bad, but because it simply doesn’t live up to its own pricing.
Stayed 4 nights in Nov 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
Awesome. Super clean. Great location
Stayed 3 nights in Nov 2025

10/10 Excellent

Lou

Good

10/10 Excellent

Lou

Liked: Cleanliness, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Terry

Stayed 1 night in Nov 2025

10/10 Excellent

Corey

Liked: Cleanliness
Stayed 3 nights in Nov 2025

10/10 Excellent

Kristina

Liked: Cleanliness, amenities, property conditions & facilities
room was clean, amenities great!
Stayed 3 nights in Nov 2025

2/10 Terrible

Brandon

Stayed 1 night in Nov 2025

10/10 Excellent

Carissa, Collierville

Stayed 1 night in Nov 2025

6/10 Okay

Annie

Stayed 1 night in Nov 2025

2/10 Terrible

Jodi

I paid for a room at this hotel only to be told at check in that I had been moved to a different hotel without my knowledge. I was still charged for the more expensive hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Karl, San Antonio

Liked: Cleanliness, amenities
Great stay!
Stayed 1 night in Nov 2025

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wish I’d had breakfast. But since they gave my reserved room away to someone else, I was forced elsewhere
Stayed 1 night in Nov 2025