Crowne Plaza Memphis Downtown Hotel by IHG

3.5 star property
Hotel with free local shuttle, near Beale Street

Photo gallery for Crowne Plaza Memphis Downtown Hotel by IHG

Welcome to our reception area, featuring a central desk and two smaller desks, surrounded by a contemporary design and a striking wall display.
Experience the city from our spacious lobby, featuring a comfortable seating area and stunning city views.
Stately two-story house with a central entrance and manicured gardens, featuring a classical design.
Enjoy a diverse selection of food options at our buffet, featuring multiple serving stations and a variety of dishes.
Relax in style on our outdoor patio, surrounded by lush greenery and city views.

Popular amenities

  • 24/7 front desk
  • Pool
  • Parking available
  • Pet-friendly
  • Housekeeping
The current price is AU$204
includes taxes & fees
5 Aug - 6 Aug

Explore the area

Map
300 N 2nd Street, Memphis, TN, 38105
  • Bass Pro Shops at the Pyramid
    ‪7 min walk‬
  • Beale Street
    ‪19 min walk‬
  • FedExForum
    ‪2 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪16 min drive‬

Room options

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(18 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
Blackout curtains
Premium bedding
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Mid Floor)

8.4 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
Blackout curtains
Premium bedding
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
Blackout curtains
Premium bedding
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, City View

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
Blackout curtains
Premium bedding
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room

7.8 out of 10
Good
(18 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
Blackout curtains
Premium bedding
  • 39 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Standard Room, 2 Double Beds (Mid Floor)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
Blackout curtains
Premium bedding
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
Blackout curtains
Premium bedding
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
Blackout curtains
Premium bedding
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
Blackout curtains
Premium bedding
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(28 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
Blackout curtains
Premium bedding
  • 39.7 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Roll-in Shower (Mobility)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed (High Floor)

7.8 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
Blackout curtains
Premium bedding
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Memphis

Crowne Plaza Memphis Downtown Hotel by IHG puts you in the centre of Memphis, 2 km (1.2 mi) from Beale Street and 2.2 km (1.3 mi) from FedExForum. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Notes & Provisions, is open for breakfast and dinner. Enjoy the gym, seasonal outdoor swimming pool and pool loungers. 2320 square feet (216 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 6 AM and 9:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and an off-lead area. There's also self parking, along with the convenience of a free area shuttle. .Attractions within a 30-minute walk of this 3.5-property class Downtown Memphis hotel include Bass Pro Shops at the Pyramid and Mississippi River.

What's nearby

  • Renasant Convention Center - 3 min walk - 0.3 km
  • Bass Pro Shops at the Pyramid - 7 min walk - 0.6 km
  • Peabody Ducks - 16 min walk - 1.4 km
  • Beale Street - 19 min walk - 1.6 km
  • FedExForum - 2 min drive - 1.8 km

Getting around

  • Memphis Central Station - 9 min drive
  • Memphis International Airport (MEM) - 17 min drive

Restaurants

  • ‪The Lookout at the Pyramid - ‬13 min walk
  • ‪Wendy's - ‬11 min walk
  • ‪Kay Kafe - ‬12 min walk
  • ‪Wahlburgers - ‬13 min walk
  • ‪Uncle Buck's Fish Bowl and Grill - ‬12 min walk

About this property

Crowne Plaza Memphis Downtown Hotel by IHG

Hotel with free local shuttle, near Beale Street
Crowne Plaza Memphis Downtown Hotel by IHG offers its guests a fitness centre and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2320 square feet (216 square metres) and includes conference space. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Memphis Downtown Hotel by IHG. A free area shuttle within 3 miles is available. Parking is available for a fee.

This 3.5-star Memphis hotel is smoke free.

  • 230 guestrooms or units
  • 11 levels
  • Conference rooms
  • 2320 sq ft of conference space
  • 216 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Dining venue
Crowne Plaza Memphis Downtown Hotel by IHG offers 230 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 miles
  • Parking on site (USD 22 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 9:00 AM for a fee: USD 7 to 20 for adults and USD 7 to 20 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Notes & Provisions

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,320 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 October to 1 May:
  • Swimming pool

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 60.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 110 lb per pet)
  • Food and water bowls and an off-lead area are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 7 to 20 for adults and USD 7 to 20 for children
  • Self-parking fee: USD 22 per day (in/out privileges)
  • Pet fee: USD 60.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • The seasonal pool will open in May and close in October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Memphis Downtown
Crowne Plaza Memphis Downtown
Crowne Plaza Memphis Downtown Hotel
Crowne Plaza Memphis
Memphis Crowne Plaza

Frequently asked questions

What is the cancellation policy at Crowne Plaza Memphis Downtown Hotel by IHG?

Crowne Plaza Memphis Downtown Hotel by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Memphis Downtown Hotel by IHG?

As of 2 Aug 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Memphis Downtown Hotel by IHG on 5 Aug 2025 start from AU$204.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Memphis Downtown Hotel by IHG?

Yep, Crowne Plaza Memphis Downtown Hotel by IHG has a self car park with in/out privileges for USD 22 per day.

Does Crowne Plaza Memphis Downtown Hotel by IHG have a pool?

Crowne Plaza Memphis Downtown Hotel by IHG has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open from May to October.

What makes Crowne Plaza Memphis Downtown Hotel by IHG a romantic place to stay?

A bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Crowne Plaza Memphis Downtown Hotel by IHG.

Is Crowne Plaza Memphis Downtown Hotel by IHG family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Memphis Downtown Hotel by IHG is a hit with families.

Does Crowne Plaza Memphis Downtown Hotel by IHG serve breakfast?

Sure does, buffet breakfast is available daily from 6 AM to 9:00 AM.

Is there a free airport shuttle available at Crowne Plaza Memphis Downtown Hotel by IHG?

No, Crowne Plaza Memphis Downtown Hotel by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Memphis Downtown Hotel by IHG?

Yep, you can grab a meal at Crowne Plaza Memphis Downtown Hotel by IHG's onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Crowne Plaza Memphis Downtown Hotel by IHG?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Crowne Plaza Memphis Downtown Hotel by IHG?

Cats and dogs are welcome at Crowne Plaza Memphis Downtown Hotel by IHG, with dog exercise areas and food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 50 kg per pet.

Crowne Plaza Memphis Downtown Hotel by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 131 out of 280 reviews
Rating 8 - Good. 52 out of 280 reviews
Rating 6 - Okay. 44 out of 280 reviews
Rating 4 - Poor. 26 out of 280 reviews
Rating 2 - Terrible. 27 out of 280 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

katina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was painless&i loved the shuttle service
Stayed 1 night in Mar 2025

10/10 Excellent

Anterius

Stayed 1 night in May 2025

6/10 Okay

Tony

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Needs electrical upgrade badly.

Very surprised and let down. First our room wasnt clean, not a big deal, moved us to another room. The room is in an insane need of an update. Tv remote didnt work, the electrical plugs were all so loose a good conection couldnt be made. Electrical box actually was hanging out of the wall. About 5 extension cords in use to get power. For something called Crown Plaza i expected way way better.
Stayed 1 night in Apr 2025

8/10 Good

Frieda

Travelled with group
Liked: Cleanliness
Dirty
Stayed 1 night in Apr 2025

10/10 Excellent

Sharon, Thompsons Station

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and comfortable.
Stayed 2 nights in Apr 2025

4/10 Poor

Tracey

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
First of all they made us scan our debit card twice saying one ddnt go through and what little we had for us to spend on Easter Sunday b4 heading back home n my child ddnt even get to see the zoo we were just worried about the gas n for us to eat with sad very sad we were
Stayed 1 night in Apr 2025

6/10 Okay

immacolata mary

Disliked: Amenities
Not a bad location as far as distance from Beale st. But the homeless make the area around the hotel their turf. If you have a car it is ok but if you are walking everywhere it can be dangerous.
Stayed 4 nights in Apr 2025

10/10 Excellent

Alanna A.

Business traveller
Liked: Cleanliness, staff & service, amenities
Great service.
Stayed 1 night in Apr 2025

10/10 Excellent

Bonnie

Business traveller
Liked: Amenities
The complimentary shuttle service was greatly appreciated and easy to use.
Stayed 2 nights in Apr 2025

8/10 Good

Cat

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Jerrion

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2025

4/10 Poor

Wes

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Had to report number issues with our room. Air was down as low as possible and barely was getting cold and made a horrible noise when turning on. The water had to run for over 5 minutes to warm up, thankfully the complaint of the dandle of the shower falling off got fixed immediately. Overall it was was just alright to sleep at for one night. But when the lobby area looks 10 times better then the room itself something is wrong. It was ok for one nights sleep, but I wont be returning to this location
Stayed 1 night in Apr 2025

10/10 Excellent

Shailesh, LAS Vegas

Stayed 3 nights in Mar 2025

6/10 Okay

Jeffrey

Travelled with partner
Liked: Cleanliness
Remote tv buttons wore out
Stayed 1 night in Apr 2025

10/10 Excellent

Michell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to ride out a storm during our travels. The hotel was very informative about what to do and where to go if a tornado broke out. The staff told me where to park my car for it to be safe as well. Very friendly and compassionate staff. The shuttle driver we had was also very kind. I would definitely recommend this hotel Will be staying there from now on for our annual trips
Stayed 2 nights in Apr 2025

10/10 Excellent

Shaun

Stayed 1 night in Mar 2025

8/10 Good

victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

pam

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was great & so was the front desk
Stayed 1 night in Mar 2025

10/10 Excellent

nelshonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Shakayla

Stayed 1 night in Mar 2025

10/10 Excellent

Yulanda

Stayed 1 night in Mar 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean friendly staff
Stayed 1 night in Mar 2025

6/10 Okay

Latroy

Liked: Staff & service
Mattress to hard
Stayed 1 night in Mar 2025

4/10 Poor

Sherry

Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location Near Beale Street

Stephanie at the front desk was extremely helpful. The breakfast employees were helpful and the hot breakfast was outstanding. Great location close to Beale Street
Stayed 1 night in Mar 2025