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4.1 out of 5

"Quaint little cottage. Wonderful and friendly staff. The restaurant was a lovely surprise " More

By a verified traveller on Fri 02 Jul 2021

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Hotel Description

At Sanctuary House Resort Motel you'll be within just a 10-minute stroll of Healesville G158 Bushland Reserve and Healesville Wildlife Sanctuary. Highlights at this motel include a restaurant, an outdoor swimming pool, and free self parking.

You can enjoy TVs with satellite channels, and all 24 rooms feature free WiFi, private yards, and hair dryers. Refrigerators, microwaves, and room service make in-room dining convenient. Additionally, phones and irons/ironing boards are available.

The restaurant, SanctuaryHouse Restaurant, is open for dinner. For a drink, you can stop by the motel's own lounge bar. Added amenities include free WiFi in public areas, a conference center, and laundry facilities. Each morning continental breakfast is served between 8 AM and 10 AM.

Places within a 30-minute walk of this 3.5-star Badger Creek motel include Coranderrk Nature Conservation Reserve and Yarra Ranges National Park.

Family Room

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Deluxe Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family self contained unit

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard twin

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Super Deluxe with spa

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Sanctuary House Resort Motel ratings based on 293 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sanctuary House Resort Motel

Everyone (129) Couples (92) Family (70)
5 out of 5

Posted by on 8 Jul. 2021

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4 out of 5
Was a nice place

Posted by on 6 Jul. 2021

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5 out of 5
Quaint little cottage. Wonderful and friendly staff. The restaurant was a lovely surprise

Posted by on 2 Jul. 2021

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5 out of 5
SC is a traditional style motel with so much outdoor bush and beauty. Unusual these days. Would be wonderful with children. So quiet and lovely

Posted by on 27 Jun. 2021

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Comment from Hotel Management

28 Jun. 2021 by Manager

Thank you for your review. Glad you were able to enjoy the lovely surroundings while you were here. Hope to see you back again soon.

3 out of 5
Nice and quiet

Posted by on 24 Apr. 2021

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4 out of 5
Nice and quiet

Posted by on 23 Apr. 2021

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4 out of 5
Clean and tidy,comfortable bed tea coffee available

Posted by on 28 Mar. 2021

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3 out of 5
Its a basic hotel, nice and clean, but needs a bit of an update

Posted by on 21 Mar. 2021

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5 out of 5

Posted by on 28 Feb. 2021

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5 out of 5

Posted by on 30 Jan. 2021

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About the Sanctuary House Resort Motel

Location 326 Badger Creek Road, Badger Creek, VIC 3777

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Sanctuary House Resort Motel. Free self parking is available. This 3.5-star Badger Creek motel is smoke free.

  • 24 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Playground on site
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Sanctuary House Resort Motel offers 24 accommodations with hair dryers and irons/ironing boards. Refrigerators and microwaves are provided. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Televisions come with satellite channels. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Private outdoor space
  • Television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 8 AM to 10 AM.

SanctuaryHouse Restaurant - This restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up.

The front desk at this property is open daily from 8:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa and Mastercard. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

  • No rollaway/extra beds available
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 12
  • Property does not offer on-site COVID-19 testing

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sanctuary House Badger Creek
  • Sanctuary House Resort Motel
  • Sanctuary House Resort Motel Badger Creek
  • Sanctuary Hotel Healesville
  • Sanctuary House Resort Motel Healesville, Yarra Valley
  • Sanctuary Motel Healesville
  • Sanctuary House Resort
  • Sanctuary House Resort Motel Motel
  • Sanctuary House Resort Motel Badger Creek
  • Sanctuary House Resort Motel Motel Badger Creek

You should know

  • Reservations are needed for massage services. For reservations, contact the motel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.