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Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.

3.5 star property

Photo gallery for Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.

Front of property
Indoor pool
Dinner and brunch served
Golf
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
The current price is AU$128
includes taxes & fees
12 Apr - 13 Apr

Explore the area

View map
1051 Ross Glen Drive SE, Medicine Hat, AB, T1B 3T8
  • Place, Medicine Hat Mall
    ‪3 min walk‬
  • Place, Galaxy Cinemas Medicine Hat
    ‪5 min walk‬
  • Place, Medicine Hat Exhibition & Stampede
    ‪5 min drive‬
  • Airport, Medicine Hat, AB (YXH)
    ‪8 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (Mobility)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 Bedroom, Accessible, Non Smoking (Mobility)

  • City view
  • 45 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Pool View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking, Pool View

  • 30 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Pool View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, Non Smoking, Pool View

7.4 out of 10
Good
(23 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking, Pool View

7.4 out of 10
Good
(71 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Superior Suite, 1 Bedroom, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Superior Suite, 1 Bedroom, Non Smoking

7.6 out of 10
Good
(12 reviews)
  • City view
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(27 reviews)
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Suite, 1 Bedroom, Non Smoking

  • City view
  • 45 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking

  • City view
  • 30 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(63 reviews)
  • City view
  • 30 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(38 reviews)
  • City view
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 Bedroom, Non Smoking

8.4 out of 10
Very good
(13 reviews)
  • City view
  • 45 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Pool View (Mobility)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, Accessible, Pool View (Mobility)

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Efficiency)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking (Efficiency)

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

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About the area

Medicine Hat

You'll be connected to the convention centre at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham., and within a short 5-minute stroll of Galaxy Cinemas Medicine Hat and Medicine Hat Mall. Highlights at this family-friendly hotel include 2 bars/lounges, a full-service spa and a casino. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and Ayurvedic treatments. The restaurant, R Kitchen, is open for brunch and dinner. Enjoy the free water park, indoor swimming pool and kids' swimming pool. 8000 square feet (743 square metres) of event facilities include 8 meeting rooms and a conference centre. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Free buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also free self parking, along with the convenience of car rentals on site. .With a stay at this 3.5-property class Medicine Hat hotel, you'll be 2.7 km (1.6 mi) from Medicine Hat Exhibition & Stampede and 4 km (2.5 mi) from Medicine Hat College.

What's nearby

  • Medicine Hat Mall - 3 min walk - 0.3 km
  • Galaxy Cinemas Medicine Hat - 5 min walk - 0.4 km
  • Medicine Hat College - 4 min drive - 4.9 km
  • Medicine Hat Exhibition & Stampede - 5 min drive - 2.8 km
  • Co-op Place - 12 min drive - 13.9 km

Getting around

  • Medicine Hat, AB (YXH) - 8 min drive

Restaurants

  • ‪7-Eleven - ‬14 min walk
  • ‪A&W - ‬7 min walk
  • ‪Boston Pizza - ‬14 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪McDonald's - ‬2 min walk

About this property

Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.

Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. offers its guests a full-service spa, a complimentary water park, and a waterslide. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 8000 square feet (743 square metres) and includes a conference centre. A casino, an indoor pool, and a children's pool are also featured at the family-friendly Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.. Free self parking is available.

This 3.5-star Medicine Hat hotel is smoke free.

  • 1 building
  • 221 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • 8000 sq ft of conference space
  • 743 sq. m of conference space
  • Built in 1986
  • Buffet breakfast (free)
  • Casino
  • Deli
  • Charging station for electric cars
  • Conference centre
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • BBQ grill(s)
  • Gift shop
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Dining venue
Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. offers 221 accommodations with a safe and free newspapers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Medicine Hat hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

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Comfort Inn & Suites Medicine Hat
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  • Pool
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  • Breakfast included
  • Pet-friendly
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The price is AU$106
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Elements Lounge
  • R Kitchen
  • Teakwood FamilyRestaurant

Things to do

  • 10 gaming tables
  • 18-hole adjacent golf course
  • 337 slot machines
  • Arcade/game room
  • Billiards/pool table
  • Casino (30,000 square foot of space)
  • Children's pool
  • Free water park
  • Full-service spa
  • Indoor pool
  • Piano
  • Shopping
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Free water park access
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference centre (8,000 square foot of space)

Outdoors

  • Barbecue grill

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1986
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch HDTV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Thursday, Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 10 per pet, per night, plus a deposit of CAD 10.00 per night
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 10.00 per night
  • Pet fee: CAD 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Pool access available from 9:00 AM to 9:30 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Lodge Medicine Hat
Medicine Hat Lodge
Medicine Hat Lodge Hotel Medicine Hat
Medicine Hat Lodge Resort, Casino & Spa Alberta
Medicine Hat Lodge Resort, Casino And Spa
Medicine Hat Resort
Medicine Hat Lodge
Medicine Hat Lodge Trademark Collection by Wyndham

Frequently asked questions

What is the cancellation policy at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.?

Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.?

As of 4 Apr 2026, prices found for a 1-night stay for 2 adults at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. on 12 Apr 2026 start from AU$128, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.?

Yep, Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. has a free self car park, free extended parking and free RV/bus/truck parking.

Is there a spa on site at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.?

Yep, there is an onsite spa at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. have a pool?

Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. has an indoor pool and a kids' pool. The pool is open 9:00 AM to 9:30 PM.

Does Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.?

Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. features a full-service spa, an indoor pool and 2 bars. All guestrooms come with pillowtop beds and premium bedding.

What makes Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. a romantic place to stay?

Couples spa treatments and romance packages, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham..

Is Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. is a hit with families.

Does Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. serve breakfast?

Yep, complimentary buffet breakfast is on offer daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.?

No, Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. does not offer an airport shuttle service.

Is there a bar or restaurant at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.?

Yep, you can grab a meal at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.'s onsite restaurant that serves brunch and dinner.

What time are check-in & check-out at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.?

Check-in begins at 4 PM. Check-out time is 11 AM.

Is there a golf course on site at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.?

There is a golf course next to Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham..

Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 467 out of 1472 reviews
Rating 8 - Good. 391 out of 1472 reviews
Rating 6 - Okay. 327 out of 1472 reviews
Rating 4 - Poor. 179 out of 1472 reviews
Rating 2 - Terrible. 108 out of 1472 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Debby

Liked: Cleanliness, amenities, property conditions & facilities
We spent New Year’s Eve there and they held special activities to celebrate - a complimentary glass of sparkling wine for all adults and a DJ and balloon drop at midnight - totally unexpected and lots of fun
Stayed 3 nights in Dec 2025

8/10 Good

David

Stayed 1 night in Dec 2025

4/10 Poor

CLAYTON

Travelled with family
Liked: Amenities
Disliked: Staff & service
Long line to check in and never seen pillows so hard ever before
Stayed 1 night in Jan 2026

10/10 Excellent

Jeremy

Stayed 2 nights in Dec 2025

10/10 Excellent

Madison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast menu had plenty of options! We always love staying and enjoying the waterslides!
Stayed 1 night in Dec 2025

10/10 Excellent

Krista

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and helpful- the room was clean and had no issues. The breakfast was delicious! We enjoyed our stay!
Stayed 1 night in Dec 2025

6/10 Okay

Blaine

Stayed 1 night in Dec 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, room comfort
Could update rooms
Stayed 1 night in Dec 2025

8/10 Good

John

Stayed 1 night in Dec 2025

6/10 Okay

Kurtis

Stayed 1 night in Dec 2025

10/10 Excellent

Murray

Stayed 1 night in Oct 2025

10/10 Excellent

Carrie

Stayed 2 nights in Dec 2025

10/10 Excellent

Alicia

Liked: Cleanliness, amenities, property conditions & facilities
Pet friendly & accommodated a very late check in
Stayed 1 night in Dec 2025

4/10 Poor

Devin

Stayed 1 night in Dec 2025

8/10 Good

Yvan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Dec 2025

6/10 Okay

Tanya

Travelled with pets, Travelled with partner
Disliked: Amenities
First impression was good, check in was fast. Foyer was nicely decorated. Clerk was pleasant. Our room was very outdated. The bed was the worst part. King bed, ridged sides, completely concave, no support or softness. Bed was worse than anything I’ve had in Cuba. There were 3 small standard pillows that were old or cheap or both. Bathroom was clean but old. Bottom of door had water damage (not a huge deal) the roof was old fiber tiles. The counter top seemed newer. The shower head, although old, had good pressure. Shocked to see a lodge still using the small bottles of shampoo/conditioner vs the refillable wall mounted dispensers that I’ve seen in even higher end hotels. No blow dryer. Small fridge (not a deal breaker for us) but noting it as some people need a normal hotel sized fridge. This was not, it was the small under counter type. The ice machine was missing on our floor and the pipes and wires were left exposed with no caution tape or any barrier. I find this extremely odd especially being a family and dog friendly hotel. We did not use the pool, but noted it was always very busy and everyone seemed to be enjoying it. Very large pool area, with rooms attached to pool. Water slides looked cool but also looked very old with water stains. We did not eat at the hotel at all. Check out was done on line as I waited at counter for well over five minutes with multiple staff making eye contact but no acknowledgement that someone would be there to help me.
Stayed 3 nights in Dec 2025

10/10 Excellent

Sean

Stayed 1 night in Dec 2025

8/10 Good

Lynette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly and very helpful staff. It’s also a great location especially if you’re just passing through as it’s right off the highway.
Stayed 1 night in Dec 2025

2/10 Terrible

Joe

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Old building that requires substantial repairs and renovations! Mice in our parents room, ceiling fell in our son’s room and the water slides are dated. The breakfast was good and the staff are trying their best but ownership NEEDS to invest if they want to survive
Stayed 1 night in Aug 2025

10/10 Excellent

Mei yin

Stayed 1 night in Dec 2025

4/10 Poor

Melissa

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
One of the beds wasn’t clean, there was hair in the sheets and it was dirty. Had to go to the front desk and get new sheets
Stayed 1 night in Dec 2025

10/10 Excellent

Joan, Calgary

Liked: Cleanliness, property conditions & facilities
Yes, the room was clean and comfortable. Check-in was quick and efficient, friendly receptionist.
Stayed 1 night in Dec 2025

10/10 Excellent

Asha

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff was super friendly and helpful. I really enjoyed my stay and wish I could have stayed longer!
Stayed 1 night in Dec 2025

8/10 Good

Amy Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, lots of options. Helpful staff
Stayed 2 nights in Dec 2025

6/10 Okay

James

Travelled with family
Liked: Cleanliness
Room was clean but needs some updating
Stayed 1 night in Dec 2025