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NH Collection Medellín Royal

5.0 star property
Luxury hotel connected to a shopping centre in Medellín with a full-service spa

Photo gallery for NH Collection Medellín Royal

Outdoor pool, pool umbrellas, pool loungers
Fitness facility
Body treatments, aromatherapy, facials, massage/treatment rooms
Lobby
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

The current price is AU$144
29 June - 30 June

Explore the area

Map
Carrera 42 No 5 Sur 130, El Poblado, Medellín, Antioquia, 50022
  • Santafé Mall
    ‪2 min walk‬
  • Oviedo Shopping Center
    ‪3 min walk‬
  • Poblado Park
    ‪19 min walk‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite Room

1 bedroom, minibar, in-room safe, desk

Suite Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Private bathroom
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

1 bedroom, minibar, in-room safe, desk

Superior Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Suite (Extra Bed 2 Adults + 1 Child)

1 bedroom, minibar, in-room safe, desk

Suite (Extra Bed 2 Adults + 1 Child)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Private bathroom
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room (2 Adults + 2 Children)

1 bedroom, minibar, in-room safe, desk

Family Room (2 Adults + 2 Children)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Private bathroom
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Premium Room (Extra Bed 2 Adults + 1 Child)

1 bedroom, minibar, in-room safe, desk

Premium Room (Extra Bed 2 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Private bathroom
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

1 bedroom, minibar, in-room safe, desk

Premium Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Private bathroom
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (Extra Bed 2 Adults + 1 Child)

1 bedroom, minibar, in-room safe, desk

Superior Room (Extra Bed 2 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Private bathroom
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Family Room

1 bedroom, minibar, in-room safe, desk

Family Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Private bathroom
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

About the area

Medellín

You'll be connected to a shopping centre at NH Collection Medellín Royal, and within a short 5-minute stroll of popular places like Santafé Mall and Oviedo Shopping Center. Highlights at this luxury hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include massages, facials and aromatherapy. The restaurant, Cygnus, is open for lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym and pool loungers. Meeting rooms, conference space, and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM. There's also free self parking, along with the convenience of an area shuttle. .Attractions within a 30-minute walk of this 5-property class El Poblado hotel include Poblado Park and Lleras Park.

What's nearby

  • Santafé Mall - 2 min walk - 0.2 km
  • Oviedo Shopping Center - 3 min walk - 0.3 km
  • Poblado Park - 19 min walk - 1.6 km
  • Lleras Park - 19 min walk - 1.6 km
  • El Tesoro Shopping Park - 2 min drive - 1.5 km

Getting around

  • Aguacatala Station - 17 min walk
  • Medellín (MDE-José María Córdova Intl.) - 36 min drive

Restaurants

  • ‪Pizzeria Olivia Cc Santa Fe - ‬4 min walk
  • ‪Archie's - ‬3 min walk
  • ‪Sandwich Qbano Santafé - ‬5 min walk
  • ‪Il Forno - ‬3 min walk
  • ‪Todo Fresa Café. C.c. Santa Fe - ‬4 min walk

About this property

NH Collection Medellín Royal

Luxury hotel connected to a shopping centre in Medellín with a full-service spa
NH Collection Medellín Royal offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Spa services, a terrace, and multilingual staff are also featured at the luxury NH Collection Medellín Royal. A shuttle from the airport to the hotel (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

This 5-star Medellín hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 11 levels
  • Conference rooms
  • 9 sq. m of conference space
  • Built in 2008
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
NH Collection Medellín Royal offers 135 air-conditioned accommodations with minibars and a safe. LCD televisions come with cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.

Languages

English, Spanish

Similar properties

Outdoor pool, pool umbrellas, pool loungers

Dann Carlton Medellin Hotel

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
4.4 out of 5, Excellent, 1,361 reviews
The price is AU$121
23 June - 24 June
Dann Carlton Medellin Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free covered self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; COP 37,660 to 75,321 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Cygnus

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Piano
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Massage
  • Spa open select days
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: COP 154 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately COP 37660 to 75321 per person
  • Airport shuttle fee: COP 112000 per vehicle
  • Pet fee: COP 154 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Medellin
Hotel Medellin Royal
Hotel Royal Medellin
Medellin Royal
Medellin Royal Hotel
Royal Hotel Medellin
Royal Medellin
Royal Medellin Hotel
Medellin Royal Hotel Medellin
NH Collection Medellín Royal Hotel Medellin
NH Collection Medellín Royal Hotel
NH Collection Medellín Royal Medellin
NH Collection Medellín Royal

Frequently asked questions

What is the cancellation policy at NH Collection Medellín Royal?

NH Collection Medellín Royal offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at NH Collection Medellín Royal?

As of 10 June 2025, prices found for a 1-night stay for 2 adults at NH Collection Medellín Royal on 29 June 2025 start from AU$144.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at NH Collection Medellín Royal?

Yep, NH Collection Medellín Royal has a free self car park.

Is there a spa on site at NH Collection Medellín Royal?

Yep, there is an onsite spa at NH Collection Medellín Royal. You'll enjoy heaps of services like facials and body treatments.

Does NH Collection Medellín Royal have a pool?

NH Collection Medellín Royal has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Is NH Collection Medellín Royal family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that NH Collection Medellín Royal is a hit with families.

Does NH Collection Medellín Royal serve breakfast?

Yeah, buffet breakfast is available weekdays from 6:00 AM to 10:00 AM and on weekends between 6:00 AM and 11:00 AM.

Is there a free airport shuttle available at NH Collection Medellín Royal?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at NH Collection Medellín Royal?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at NH Collection Medellín Royal?

Check-in begins at 3:00 PM. Check-out time is noon.

NH Collection Medellín Royal Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 717 out of 1005 reviews
Rating 8 - Good. 157 out of 1005 reviews
Rating 6 - Okay. 72 out of 1005 reviews
Rating 4 - Poor. 37 out of 1005 reviews
Rating 2 - Terrible. 22 out of 1005 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Mark, Little Neck

Liked: Cleanliness
.
Stayed 3 nights in Mar 2025

8/10 Good

Basant

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, room comfort

A very enjoyable and relaxing stay in Medellin.

A really enjoyable and relaxing stay in a lovely hotel. The room allocated was very nice, spacious, very clean and very comfortable. WiFi in the room was very good until 10pm for some reason. The pool and gym were very good. The pool area was spacious with plenty of loungers. The gym was well equipped for hotel guests. I had breakfast each of the 6 days I stayed and they were good value with a wide variety of options. All of the staff I encountered were very friendly, helpful and accommodating. The reception staff were able to arrange a couple of city and countryside tours which were very enjoyable and good value. The area around the hotel is very nice / safe. There are a multitude of shops in the vicinity. If you want to travel into the city centre to see the landmarks then taxis/ Uber is very cheap. I would certainly recommend the hotel to anyone coming to Medellin.
Stayed 6 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities, room comfort

Only place to stay for me

This is a really good hotel with great staff Jose is very helpful on arrival and gives you all the information you need. All the girls on reception speak English too which is a bonus. The rest of the staff and bell boys are all really good. I recommend this hotel jf you are in the area Hot showers nice pool and good food and beer and you can watch the Premier League in your room.
Stayed 10 nights in Feb 2025

10/10 Excellent

Gabriela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amable el equipo. Una estadía muy cómoda y amena.
Stayed 3 nights in Feb 2025

6/10 Okay

Sachin

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Decent stay with some issues

The hoet was ok the breakfast was bad. My room the ac made a constant banging noise every hour. My safe never worked
Stayed 4 nights in Feb 2025

10/10 Excellent

Arthur

Stayed 3 nights in Feb 2025

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option

Staff is incredible!
Stayed 1 night in Feb 2025

10/10 Excellent

Jimmy, Englewood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good service, beautiful and enough space
Stayed 5 nights in Feb 2025

10/10 Excellent

Yadirka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Feb 2025

6/10 Okay

Adriana P, Staten Island

Liked: Property conditions & facilities
The customer service was not at the hospitality that Medellín stand for. The mattress and pillows were to hard. The towels felt like sandpaper. I could finish my stay at the hotel.
Stayed 2 nights in Feb 2025

8/10 Good

Alexis Manuel, Ponce

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The good: The hotel is very very clean, sleek and modern. The bad: it is sterile and lifeless. Common areas are uninviting and empty. Rooms are much nicer! Bed is haaaard, but we rested well. The breakfast is very good, the restaurant staff is attentive and nice. The Bad: THE MANAGEMENT STAFF IS HORRIBLE. Condescending, never smiles, never a 'good morning'. Very snubby. Worse, even after 3 emails stating that it was my wife's 50th birthday Valentines, the hotel promised to take care of my requests for flowers, candies and did not go thru. Lilliana Monroig never came through. Worse, I decided to order some stuff myself to fix the issue and gave instructions to put it on the room as a surprise when I got back from my day --- and they didnt either. They left all in a storage room spoining the surprise. So, TLDR: The hotel is clean, in a GREAT SPOT in front of a BEAUTIFUL shopping center. It is pretty, void of life, cold. If you don't need Service or interactions with staff, you'll love this place. Oh, and my driver Willman was the BEST of all the people there. That guy should run this whole place. He understood what Customer Service and welcomeness means!
Stayed 3 nights in Feb 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Feb 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

10/10 Excellent

Fernando, San Juan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb, friendly,
Stayed 10 nights in Jan 2025

10/10 Excellent

Shailesh

Stayed 4 nights in Jan 2025

4/10 Poor

Thierry

Disliked: Property conditions & facilities
food was below average, not sound proof you hear a lot from the corridors or people trying to enter in your room
Stayed 2 nights in Jan 2025

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 9 nights in Jan 2025

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great location with great bilingual staff
Stayed 5 nights in Jan 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Linda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Even though it’s more of a business hotel, they still have that vacation feel. The pool is small but very clean, they have staff there taking care of it all day. The Staff throughout the hotel were all just so friendly and welcoming. Breakfast buffet had lots of healthy options and delicious food overall. Clean rooms, and love the shower water pressure !!
Stayed 6 nights in Jan 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Marjories

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean!
Stayed 2 nights in Jan 2025