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Elcielo Hotel & Restaurant

4.0 star property
Hotel with an outdoor pool, a short walk to Poblado Park

Photo gallery for Elcielo Hotel & Restaurant

Outdoor pool, pool loungers
Lobby
Reception
Terrace/patio
Reception

Popular amenities

  • Bar
  • Gym
  • Housekeeping

Explore the area

Map
43c36 Cl. 7D, Medellín, Antioquia, 050022
  • Poblado Park
    ‪3 min walk‬
  • Lleras Park
    ‪8 min walk‬
  • Santafé Mall
    ‪18 min walk‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪23 min drive‬

Room options

View all photos for Luxury Room

Luxury Room | View from room

Luxury Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Blackout curtains
Premium bedding
Separate bedroom
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Double Room

Junior Double Room

Junior Double Room

8.8 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Premium bedding
Blackout curtains
Hairdryer
Rainfall showerhead
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Premium bedding
Blackout curtains
Bathrobes
Separate bath and shower
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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  • Pool
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About the area

Medellín

At Elcielo Hotel & Restaurant you'll be within just a 5-minute stroll of Poblado Park and within 15 minutes of Medellín Clinic - El Poblado. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and pool loungers. A 24-hour business centre and coworking space are among the business amenities offered. Added amenities include free Wi-Fi in public areas, a free manager's reception and a snack bar/deli. Buffet breakfast is available daily between 6:00 AM and 11:00 AM. .Within a 20-minute walk of this 4-property class El Poblado hotel, attractions include Lleras Park and Oviedo Shopping Center.

What's nearby

  • Poblado Park - 3 min walk - 0.3 km
  • Medellín Clinic - El Poblado - 5 min walk - 0.5 km
  • Lleras Park - 8 min walk - 0.7 km
  • Oviedo Shopping Center - 13 min walk - 1.1 km
  • Santafé Mall - 18 min walk - 1.5 km

Getting around

  • Poblado Station - 10 min walk
  • Medellín (MDE-José María Córdova Intl.) - 35 min drive

Restaurants

  • ‪Restaurante La Matriarca - ‬2 min walk
  • ‪Urbania Café No. 8 - ‬2 min walk
  • ‪Cambalache Parrilla Argentina - ‬4 min walk
  • ‪Cafe Dragon - ‬2 min walk
  • ‪Pronta Pasta - ‬4 min walk

About this property

Elcielo Hotel & Restaurant

Hotel with an outdoor pool, a short walk to Poblado Park
Elcielo Hotel & Restaurant offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A 24-hour business centre and coworking spaces are available. A library, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Elcielo Hotel & Restaurant.

This 4-star Medellín hotel is smoke free.

  • 28 guestrooms or units
  • 5 levels
  • Built in 2021
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Elcielo Hotel & Restaurant offers 28 air-conditioned accommodations with a safe and complimentary bathrobes. Beds feature premium bedding. 65-inch Smart televisions come with premium cable channels. Bathrooms include a separate bath and shower with a rainfall showerhead, and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: COP 95,000 for adults and COP 95,000 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • El Cielo

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Coworking space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • 65-inch smart TV with premium cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately COP 95000 for adults and from COP 95000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received their complete COVID-19 vaccination at least 1 days prior to check-in.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Elcielo Hotel Restaurant
El Cielo Hotel Restaurant
Elcielo & Restaurant Medellin
Elcielo Hotel & Restaurant Hotel
Elcielo Hotel & Restaurant Medellín
Elcielo Hotel & Restaurant Hotel Medellín

Frequently asked questions

What is the cancellation policy at Elcielo Hotel & Restaurant?

Elcielo Hotel & Restaurant offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Elcielo Hotel & Restaurant have a pool?

Elcielo Hotel & Restaurant has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Elcielo Hotel & Restaurant a romantic place to stay?

Romance packages and a lounge bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Elcielo Hotel & Restaurant.

Does Elcielo Hotel & Restaurant serve breakfast?

You bet, buffet breakfast is on offer daily from 6:00 AM to 11:00 AM.

Is there a free airport shuttle available at Elcielo Hotel & Restaurant?

No, Elcielo Hotel & Restaurant does not offer an airport shuttle service.

Is there a bar or restaurant at Elcielo Hotel & Restaurant?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Elcielo Hotel & Restaurant?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Elcielo Hotel & Restaurant?

No, only service animals are allowed.

Elcielo Hotel & Restaurant Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 190 out of 230 reviews
Rating 8 - Good. 23 out of 230 reviews
Rating 6 - Okay. 10 out of 230 reviews
Rating 4 - Poor. 2 out of 230 reviews
Rating 2 - Terrible. 5 out of 230 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

robyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 4 nights in Apr 2025

10/10 Excellent

Cedric

Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Hanan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, amazing food, and kindest staff!
Stayed 3 nights in Mar 2025

10/10 Excellent

eric

Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Kelechi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Sunetra, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property in the heart of El Poblado. The meals at El Cielo - the restaurant in the hotel is one of the best meals I've had in my whole life. Highly recommend!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Nina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, five star food, great amenities
Stayed 5 nights in Feb 2025

10/10 Excellent

Reginald, Cambria Heights

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury at its finest! Outstanding service from check in/ during and checkout. Next level experience!
Stayed 2 nights in Feb 2025

8/10 Good

Sundeep

Stayed 2 nights in Feb 2025

10/10 Excellent

Daniel, Whittier

Stayed 4 nights in Feb 2025

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing 5 Star

Amazing location. Staff was so nice and helpful. 5 Star services. Rooms and amenities are really outstanding. The restaurants on site are very good. Super comfy beds. Food and drinks inside the rooms were all included. Great espresso bar in the Lobby is also included. Rooftop pool is not big but it’s perfect to relax.
Stayed 1 night in Feb 2025

10/10 Excellent

paul

Stayed 1 night in Jan 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Delmayris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amaizing
Stayed 2 nights in Nov 2024

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautifully designed hotel in a great neighbourhood. Friendly, polite staff. Excellent breakfast. Our standard room was very small (only one bedside table) so consider upgrading if you are staying for a long time.
Stayed 3 nights in Jan 2025

10/10 Excellent

Massoud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Victoria

Stayed 5 nights in Oct 2024

6/10 Okay

peneloe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful hotel but…. Impossible to rest

It is impossible to rest, music and people talking until midnight.
Stayed 2 nights in Dec 2024

10/10 Excellent

Cedric

Stayed 2 nights in Nov 2024

10/10 Excellent

Corey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how clean and amazing the staff were especially David and Daniela, i cannot wait to go back!
Stayed 2 nights in Oct 2024

10/10 Excellent

Henri-david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024