Elcielo Hotel & Restaurant

4.0 star property
Upscale hotel, walk to Poblado Park

Choose dates to view prices

Photo gallery for Elcielo Hotel & Restaurant

Outdoor pool, pool loungers
Front of property
Junior Double Room | Bathroom
Restaurant
Lobby lounge
Reviews
9.4

Exceptional

Popular amenities

  • Breakfast available
  • PoolPoolPool
  • Air conditioningAir conditioningAir conditioning
  • Free WiFiFree WiFiFree WiFi
  • GymGymGym
  • LaundryLaundryLaundry

Explore the area

Map
43c36 Cl. 7D, Medellín, Antioquia, 050022
  • Popular LocationPoblado Park4 min walk
  • Popular LocationMedellín Clinic - El Poblado7 min walk
  • Popular LocationLleras Park10 min walk
  • AirportMedellin (EOH-Enrique Olaya Herrera)7 min drive

Room options

Luxury Room

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Blackout curtains
Premium bedding
Rainfall showerhead
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Double Room

Highlights

Air conditioning
Connecting rooms available
Smart TV
Premium bedding
Blackout curtains
Separate bath and shower
Bathrobes
Rainfall showerhead
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Double Room

Highlights

Air conditioning
Connecting rooms available
Smart TV
Premium bedding
Blackout curtains
Private bathroom
Separate bath and shower
Bathrobes
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Medellín

At Elcielo Hotel & Restaurant you'll be within just a 5-minute stroll of Poblado Park and within 15 minutes of Medellín Clinic - El Poblado. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and pool loungers. A 24-hour business centre and coworking space are among the business amenities offered. Added amenities include free Wi-Fi in public areas, a free manager's reception and a snack bar/deli. Each morning buffet breakfast is available. .Within a 20-minute walk of this 4-property class El Poblado hotel, attractions include Lleras Park and Oviedo Shopping Center.

What's nearby

  • Poblado Park - 4 min walk
  • Medellín Clinic - El Poblado - 7 min walk
  • Lleras Park - 10 min walk
  • Oviedo Shopping Center - 15 min walk
  • Santafé Mall - 18 min walk

Getting around

  • Poblado Station - 10 min walk
  • Medellín (MDE-José María Córdova Intl.) - 37 min drive

Restaurants

  • Restaurante La Matriarca - 2 min walk
  • Cuon - 3 min walk
  • Cafe Dragon - 2 min walk
  • Cambalache Parrilla Argentina - 4 min walk
  • Urbania Café No. 8 - 2 min walk

About this property

Elcielo Hotel & Restaurant

Upscale hotel, walk to Poblado Park
Elcielo Hotel & Restaurant offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A 24-hour business centre and coworking spaces are available. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Elcielo Hotel & Restaurant.

This 4-star Medellín hotel is smoke free.

  • 28 guestrooms or units
  • 5 levels
  • Built in 2021
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Elcielo Hotel & Restaurant offers 28 air-conditioned accommodations with a safe and complimentary dressing gowns. Beds feature premium bedding. Smart televisions come with premium cable channels. Bathrooms include a separate bath and shower with a rainfall showerhead, and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: COP 50,000 for adults and COP 50,000 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • El Cielo

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Coworking space

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • Smart TV with premium cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately COP 50000 for adults and from COP 50000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received their complete COVID-19 vaccination at least 1 days prior to check-in.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Elcielo Hotel Restaurant
El Cielo Hotel Restaurant
Elcielo & Restaurant Medellin
Elcielo Hotel & Restaurant Hotel
Elcielo Hotel & Restaurant Medellín
Elcielo Hotel & Restaurant Hotel Medellín

Frequently asked questions

What is the cancellation policy at Elcielo Hotel & Restaurant?

Elcielo Hotel & Restaurant offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Elcielo Hotel & Restaurant?

As of 14 May 2024, prices found for a 1-night stay for 2 adults at Elcielo Hotel & Restaurant on 21 May 2024 start from AU$426.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Elcielo Hotel & Restaurant have a pool?

Elcielo Hotel & Restaurant has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Elcielo Hotel & Restaurant a romantic place to stay?

Romance packages and a lounge bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Elcielo Hotel & Restaurant.

Does Elcielo Hotel & Restaurant serve breakfast?

You bet, buffet breakfast is on offer daily.

Is there a free airport shuttle available at Elcielo Hotel & Restaurant?

No, Elcielo Hotel & Restaurant does not offer an airport shuttle service.

Is there a bar or restaurant at Elcielo Hotel & Restaurant?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Elcielo Hotel & Restaurant?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Elcielo Hotel & Restaurant?

No, only service animals are allowed.

Elcielo Hotel & Restaurant Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 127 out of 156 reviews" "
Rating 8 - Good. 14 out of 156 reviews" "
Rating 6 - Okay. 9 out of 156 reviews" "
Rating 4 - Poor. 1 out of 156 reviews" "
Rating 2 - Terrible. 5 out of 156 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ravi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully appointment. Great amenities considering its size.
Stayed 4 nights in Feb 2024

10/10 Excellent

ahmed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All super!
Stayed 4 nights in Feb 2024

10/10 Excellent

Tiffany

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Luxurious Retreat Amidst the Enchanting Medellin
My stay at this beautiful hotel was an enchanting experience that exceeded our expectations. The seamless combination of luxury, comfort, impeccable service, and captivating surroundings made it a memorable getaway. Whether it was enjoying a delectable breakfast while soaking in the mesmerizing views or unwinding in the cozy lounge area, every moment was filled with serenity and bliss. In conclusion, this beautiful hotel in Medellin truly embodies the essence of elegance and sophistication. Its remarkable facilities, exceptional hospitality, and prime location make it an ideal choice for both leisure and business travelers. Without a doubt, I wholeheartedly recommend this exquisite hotel to anyone seeking an unforgettable experience in Medellin.
Stayed 1 night in Feb 2024

10/10 Excellent

Tiffany

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Medellin Oasis
I’ve spent almost two weeks at El Cielo and I can’t stop raving about how lovely it is. This is the ONLY five star hotel in Medellin that also includes a Michelin star restaurant. This will always be my home base while Medellin.
Stayed 1 night in Jan 2024

10/10 Excellent

Dr. Steven Michael

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 4 nights in Dec 2023

10/10 Excellent

Carolina, BOCA RATON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

ana

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Matilde

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and very comfortable,the personal is very very friendly.
Stayed 4 nights in Nov 2023

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was lovely. We were a bit disappointed with the food. We had read that the food was excellent but actually found it ordinary.
Stayed 1 night in Nov 2023