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Tik by Bernalo Hotels

3.0 star property

Photo gallery for Tik by Bernalo Hotels

Spa
Interior
Exterior
Restaurant
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa pool
  • Breakfast included
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk
The current price is AU$88
25 May - 26 May

Explore the area

View map
Carrera 43B #915, Medellín, Antioquia, 050022
  • Place, Poblado Park
    ‪1 min walk‬
  • Place, Medellín Clinic - El Poblado
    ‪5 min walk‬
  • Place, Lleras Park
    ‪5 min walk‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Double Room, 1 Queen Bed, Non Smoking

Desk, free WiFi, bed sheets

Standard Double Room, 1 Queen Bed, Non Smoking

  • Sleeps 2

View all photos for Standard Double Room, 1 Queen Bed, Non Smoking

Standard Double Room, 1 Queen Bed, Non Smoking

Standard Double Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room, Multiple Beds, Non Smoking

Desk, free WiFi, bed sheets

Family Triple Room, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Quadruple Room, Multiple Beds, Non Smoking

Desk, free WiFi, bed sheets

Family Quadruple Room, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Family Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

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About the area

Medellín

Tik by Bernalo Hotels places you steps from Poblado Park and within a 10-minute stroll of Lleras Park. Highlights at this hotel include free continental breakfast, Access to hot tub and a rooftop terrace. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and tour/ticket assistance. Each morning free breakfast is served. .Within a 20-minute walk of this 3-property class El Poblado hotel, attractions include Santafé Mall and Oviedo Shopping Center.

What's nearby

  • Poblado Park - 1 min walk - 0.1 km
  • Medellín Clinic - El Poblado - 5 min walk - 0.5 km
  • Lleras Park - 5 min walk - 0.5 km
  • Oviedo Shopping Center - 17 min walk - 1.5 km
  • Santafé Mall - 19 min walk - 1.6 km

Getting around

  • Poblado Station - 11 min walk
  • Medellín (MDE-José María Córdova Intl.) - 35 min drive

Restaurants

  • ‪Arepitas pá Mamá - ‬2 min walk
  • ‪Tamagotchi Ramen Bar - ‬1 min walk
  • ‪Barrica Cerveceria - ‬1 min walk
  • ‪Latinería - ‬1 min walk
  • ‪El Pilón Guarceño - ‬1 min walk

About this property

Tik by Bernalo Hotels

Free breakfast is served daily. Public spaces have free WiFi. A hot tub, a rooftop terrace, and tour/ticket assistance are also featured at Tik by Bernalo Hotels.

This 3-star Medellín hotel is smoke free.

  • 21 guestrooms or units
  • Continental breakfast (free)
  • Terrace on the roof
  • Front desk (24 hours)
  • Tour and ticket information
  • No smoking on site
Tik by Bernalo Hotels offers 21 accommodations with a hairdryer and free toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
3.8 out of 5, Good, 186 reviews
The price is AU$27
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (COP 12,000 per day)
  • Onsite parking available only on request

Food and drink

  • Free continental breakfast available daily 7:00 AM to 8:30 AM

Things to do

  • Hot tub

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Ceiling fan
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 2:30 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: COP 12000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

Hotel Parque Plaza Medellin

Parque Plaza Medellin

Hotel Hotel Parque Plaza Medellin

Medellin Hotel Parque Plaza Hotel

Hotel Hotel Parque Plaza

Parque Plaza

Hotel Tik Medellín

Hotel Parque Plaza

Tik by Bernalo Hotels Hotel

Tik by Bernalo Hotels Medellín

Tik by Bernalo Hotels Hotel Medellín

Frequently asked questions

What is the cancellation policy at Tik by Bernalo Hotels?

Tik by Bernalo Hotels offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tik by Bernalo Hotels?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Tik by Bernalo Hotels on 25 May 2026 start from AU$88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Tik by Bernalo Hotels serve breakfast?

Sure does, complimentary continental breakfast is available daily from 7:00 AM to 8:30 AM.

Is there a free airport shuttle available at Tik by Bernalo Hotels?

No, Tik by Bernalo Hotels does not offer an airport shuttle service.

What time are check-in & check-out at Tik by Bernalo Hotels?

Check-in begins at 3:00 PM. Check-out time is 1:00 PM.

Are pets allowed at Tik by Bernalo Hotels?

No, pets are not allowed.

Tik by Bernalo Hotels Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 73 out of 149 reviews
Rating 8 - Good. 28 out of 149 reviews
Rating 6 - Okay. 18 out of 149 reviews
Rating 4 - Poor. 8 out of 149 reviews
Rating 2 - Terrible. 22 out of 149 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Erick

Stayed 8 nights in Feb 2026

8/10 Good

Adam, Georgetown

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was spacious and the bed was big. The bathroom was small. The staff were very accommodating. The area is loud until about 2 in the morning. Very convenient location.
Stayed 3 nights in Jan 2026

8/10 Good

Sheila

Liked: Cleanliness, property conditions & facilities
Bueno
Stayed 3 nights in Jan 2026

10/10 Excellent

Hernando

Liked: Cleanliness, staff & service, amenities
Great service
Stayed 1 night in Jan 2026

8/10 Good

Jose David Velez, Vega baja

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
La ubicación del hotel es excelente! El trato del personal es excelente. La comida muy buena! Mi única recomendación sería que la administración considerara cambiar los colchones ya que estaban incómodos.
Stayed 7 nights in Dec 2025

2/10 Terrible

Lee

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose this hotel based on the photos they posted, but the photos are completely misleading and do not reflect reality. The hotel is in very poor condition. My room had mold and rust everywhere—even the refrigerator was rusty. The bedsheets were dirty and yellow, which made the room feel unsanitary and uncomfortable. I had booked a one-week stay but could only tolerate staying one night. After checking out, I contacted Expedia, but neither Expedia nor the hotel refunded my money. Despite staying only one night, I was charged for the entire reservation. This was a terrible experience, and I would not recommend this hotel to anyone.
Stayed 7 nights in Dec 2025

10/10 Excellent

Lissette

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 7 nights in Dec 2025

6/10 Okay

Cesar Blanco

Stayed 1 night in Dec 2025

2/10 Terrible

Gabriella

Stayed 1 night in Dec 2025

10/10 Excellent

Nikolas

Liked: Cleanliness, amenities, property conditions & facilities
Staff were super friendly and welcoming and the room was equally as good. The location was great with the square/park being right across the road making seeing local culture easy to find. The food options in the area was also amazing!
Stayed 5 nights in Dec 2025

2/10 Terrible

joseluis

Stayed 3 nights in Oct 2025

10/10 Excellent

Lourdes

Stayed 4 nights in Nov 2025

10/10 Excellent

saycha ivelisse

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excelente localización super limpios y muy serviciales
Stayed 4 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As one reviewer mentioned did not like the guest policy
Stayed 1 night in Oct 2025

2/10 Terrible

Jose Gabriel

Disliked: Cleanliness, staff & service, property conditions & facilities
The photos shown on the app are completely different from reality. I don't recommend this hotel, much less Expedia for bookings. They have the worst customer service. In fact, they don't have it at all
Stayed 4 nights in Sep 2025

2/10 Terrible

Michael, Logansport

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It started off pretty good. And then a second guest arrived. A local resident of the city I might add. All he had was a digital copy of his identification. They wouldn’t accept it. They wouldn’t let him check in. So that was the end of that. The next hotel had no problem with that type of identification so disaster was averted. I could go on but I think I’ve made the point. Ohh by the way the room was already paid for. Got ripped off too.
Stayed 1 night in Aug 2025

10/10 Excellent

Raul, Caguas, PR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the accessibility to everything
Stayed 7 nights in Jun 2025

10/10 Excellent

Mirnalys

Stayed 4 nights in Jul 2025

10/10 Excellent

mandy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 4 nights in May 2025

10/10 Excellent

Yuliana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Un hotel hermoso, pequeño, limpio y céntrico. Los empleados muy amables todos
Stayed 7 nights in May 2025

10/10 Excellent

Kayra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable y atento. Hotel ubicado en buen lugar estrategico accesible a todo. El cuarto me encanto porque tenía un vidrio grande y podía apreciar la vista. Desayuno muy sabroso. Me encanto que tienen servicio de lavandería.
Stayed 6 nights in May 2025

10/10 Excellent

Michel

Stayed 6 nights in May 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
La chica de recepción fue muy amable. Excelente ubicación. Es nuestra segundo vez hospedandonos ahí y es una muy buena opción
Stayed 3 nights in May 2025

10/10 Excellent

Alexis, Barceloneta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, gracias
Stayed 3 nights in Mar 2025

4/10 Poor

jacqueline

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was i would say ok, bc it was in el poblado, every night there were people screaming, laughing, being very loud until 4@m, facilities are in need of updates, no phone in the room, tv was not working, we ask to have it checked, nobody came, matress were hard as rock, no closet, etc…
Stayed 5 nights in Mar 2025