Hotel Acqua Medellín

Guests will be asked to pay the following charges at the property:

• Destination fee: COP5000 per person, per stay. This fee does not apply to children under 1 year of age.
• You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

• Airport shuttle fee: COP 130000 per vehicle (one-way, maximum occupancy 4)
• Early check-in is available for a fee (subject to availability)
• Late check-out fee: COP 70000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

• Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
• Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
• Up to 3 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
• Registered guests are the only ones allowed to be in guestrooms.
• Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
• Pets and service animals are not allowed on site.