See all properties
Save

Casa De Palmas, Trademark Collection by Wyndham

3.5 star property
Hotel with free parking, near La Plaza Mall

Photo gallery for Casa De Palmas, Trademark Collection by Wyndham

Exterior
Outdoor pool, open 7:00 AM to 10:00 PM, pool loungers
Lobby
Presidential Suite, 1 Bedroom, Non Smoking (1 King Bed)
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Free airport shuttle
  • Laundry
The current price is AU$148
includes taxes & fees
10 Nov - 11 Nov

Explore the area

View map
101 N Main St, McAllen, TX, 78501
  • Place, 17th Street Entertainment District
    ‪3 min walk‬
  • Place, La Plaza Mall
    ‪2 min drive‬
  • Place, McAllen Convention Center
    ‪4 min drive‬
  • Airport, McAllen, TX (MFE-Miller Intl.)
    ‪3 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Courtyard View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, Courtyard View

8.4 out of 10
Very good
(19 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Sofa bed
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Non Smoking (Tub with Grab Bars)

Premium bedding, pillow-top beds, in-room safe, desk

Studio Suite, 1 King Bed, Accessible, Non Smoking (Tub with Grab Bars)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Sofa bed
Pillow-top bed
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Studio Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Sofa bed
Pillow-top bed
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Tub with Grab Bars)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Tub with Grab Bars)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(45 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking (1 King Bed)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Suite, 1 Bedroom, Non Smoking (1 King Bed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking (1 King Bed)

Premium bedding, pillow-top beds, in-room safe, desk

Presidential Suite, 1 Bedroom, Non Smoking (1 King Bed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Courtyard View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Courtyard View

7.8 out of 10
Good
(15 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub w/ Grab Bars)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub w/ Grab Bars)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Bay view
  • Sleeps 2
  • 1 Double Bed

You may also like

Ad
Outdoor pool

Hampton Inn & Suites Mission

Mission
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 1,005 reviews
The price is AU$130
includes taxes & fees
9 Nov - 10 Nov
Hampton Inn & Suites Mission

About the area

McAllen

Casa De Palmas, Trademark Collection by Wyndham places you in the centre of McAllen, steps from McAllen Chamber of Commerce and within a short 5-minute stroll of 17th Street Entertainment District. Highlights at this hotel include in-room free WiFi, free high-speed Internet and Smart TVs. .Cantina Lomax serves American cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the outdoor swimming pool, 24-hour gym and pool loungers. 280 square feet (26 square metres) of event facilities include 8 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also free self parking, along with the convenience of a free airport shuttle. .Attractions within a 10-minute drive of this 3.5-property class McAllen hotel include La Plaza Mall and McAllen Convention Center.

What's nearby

  • 17th Street Entertainment District - 3 min walk - 0.3 km
  • La Plaza Mall - 2 min drive - 1.9 km
  • McAllen Medical Center - 2 min drive - 2.7 km
  • McAllen Performing Arts Center - 4 min drive - 3.0 km
  • McAllen Convention Center - 4 min drive - 5.3 km

Getting around

  • McAllen, TX (MFE-Miller Intl.) - 8 min drive

Restaurants

  • ‪Birdie Cakes - ‬3 min walk
  • ‪Philly 77 - ‬5 min walk
  • ‪Tacos Los Chilangos Food Truck - ‬2 min walk
  • ‪Nerve Coffee Shop - ‬1 min walk
  • ‪Mordida Restaurant - ‬3 min walk

About this property

Casa De Palmas, Trademark Collection by Wyndham

Hotel with free parking, near La Plaza Mall
Casa De Palmas, Trademark Collection by Wyndham offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 8 meeting rooms. Event space at this hotel measures 280 square feet (26 square metres) and includes conference space. A library, a terrace, and a vending machine are also featured at the business-friendly Casa De Palmas, Trademark Collection by Wyndham. An area shuttle within 3 miles and A roundtrip airport shuttle (available 24 hours) are free. Self parking is free.

This 3.5-star McAllen hotel is smoke free.

  • 1 building
  • 165 guestrooms or units
  • 3 levels
  • 280 sq ft of conference space
  • 26 sq. m of conference space
  • Built in 1918
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Casa De Palmas, Trademark Collection by Wyndham offers 165 accommodations with a safe and complimentary bottles of water. Pillowtop beds feature premium bedding. 32-inch Smart televisions come with premium cable channels, pay-per-view films and Netflix. Microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This McAllen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Outdoor pool, open 10 AM to 10 PM, pool umbrellas, pool loungers
The Bungalows on Shary, Mission-McAllen
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.3 out of 5, Excellent, 961 reviews
The price is AU$200
includes taxes & fees
3 Nov - 4 Nov
The Bungalows on Shary, Mission-McAllen

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free area shuttle up to 3 miles
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cantina Lomax

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 280 square feet of conference space
  • 8 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • Lift (203 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1918
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels
  • Netflix
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casa McAllen
Casa Palmas Renaissance
Casa Palmas Renaissance Hotel
Casa Palmas Renaissance McAllen
Casa Palmas Renaissance McAllen Hotel
Casa Renaissance
McAllen Renaissance Hotel
Renaissance Casa
Renaissance Hotel McAllen
Renaissance McAllen
Casa De Palmas Renaissance McAllen Hotel
Casa De Palmas, Trademark Collection by Wyndham Hotel
Casa De Palmas, Trademark Collection by Wyndham McAllen
Casa De Palmas, Trademark Collection by Wyndham Hotel McAllen
Casa De Palmas, Trademark Collection by Wyndham Hotel
Casa De Palmas, Trademark Collection by Wyndham McAllen
Casa De Palmas, Trademark Collection by Wyndham Hotel McAllen

Frequently asked questions

What is the cancellation policy at Casa De Palmas, Trademark Collection by Wyndham?

Casa De Palmas, Trademark Collection by Wyndham offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Casa De Palmas, Trademark Collection by Wyndham?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Casa De Palmas, Trademark Collection by Wyndham on 10 Nov 2025 start from AU$147.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Casa De Palmas, Trademark Collection by Wyndham?

Yep, Casa De Palmas, Trademark Collection by Wyndham has a free self car park and free RV/bus/truck parking.

Does Casa De Palmas, Trademark Collection by Wyndham have a pool?

Yep, and guests love it! Casa De Palmas, Trademark Collection by Wyndham has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 7:00 AM to 10:00 PM.

What makes Casa De Palmas, Trademark Collection by Wyndham a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Casa De Palmas, Trademark Collection by Wyndham.

Is Casa De Palmas, Trademark Collection by Wyndham family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Casa De Palmas, Trademark Collection by Wyndham is a hit with families.

Does Casa De Palmas, Trademark Collection by Wyndham serve breakfast?

Yep, breakfast is on offer daily.

Is there a free airport shuttle available at Casa De Palmas, Trademark Collection by Wyndham?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

Is there a bar or restaurant at Casa De Palmas, Trademark Collection by Wyndham?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Casa De Palmas, Trademark Collection by Wyndham?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Casa De Palmas, Trademark Collection by Wyndham?

No, pets are not allowed.

Casa De Palmas, Trademark Collection by Wyndham Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 628 out of 1056 reviews
Rating 8 - Good. 195 out of 1056 reviews
Rating 6 - Okay. 94 out of 1056 reviews
Rating 4 - Poor. 65 out of 1056 reviews
Rating 2 - Terrible. 74 out of 1056 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Jorge

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
They need to put the correct photos in each package they put the wrong ones in each and to be more clear
Stayed 2 nights in Aug 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great
Stayed 1 night in Aug 2025

10/10 Excellent

Sofia

Travelled with family
Liked: Amenities
Excellent palm trees
Stayed 1 night in Aug 2025

6/10 Okay

Isela, Belton

Stayed 1 night in Jul 2025

10/10 Excellent

Samuel, Katy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean but felt dated. The parking elevator was out of service. Tge parking area was in need of repairs. Friendly staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Turner

Liked: Cleanliness, staff & service, property conditions & facilities
Unique stay!
Stayed 1 night in Jul 2025

8/10 Good

Abel

The sitting areas were peaceful and relaxing.
Stayed 1 night in Jul 2025

4/10 Poor

Efrain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The online check-in process is useless. When you physically get to the property, you have to do everything all over again. There is a $50 deposit that is taken from your card, every day you are there. From 1am-3am crap cars with loud exhausts go into the garage reving the engine. No security or police to stop this nuisance.
Stayed 2 nights in Jul 2025

8/10 Good

Biviana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Over all good stay as our room was clean & the ac was just right- water pressure in the shower was good, I liked the Dove shampoo, conditioner and body wash scent as well as the texture it left in my hair. The parking lot needs work done and front desk could be a bit more welcoming and friendly.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lizbeth

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend
Stayed 3 nights in Jul 2025

8/10 Good

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 1 night in Jul 2025

6/10 Okay

Stephanie

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Don’t spend money on the breakfast. Take yourself to a restaurant.
Stayed 1 night in Jul 2025

4/10 Poor

Edna

Travelled with family
Disliked: Cleanliness

Get a room!

Stay was fair. Bed was comfortable. Wanted to enjoy the pool with my kids/family but a few couples were making out - no respect for kids/families. Towels in room were dirty, went to front desk to ask for more.
Stayed 1 night in Jun 2025

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Maya

Stayed 4 nights in Jul 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Hussein Ali, Houston

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was treated boringly from the minute. I took my foot in the hotel. The receptionist Jesus was rude and did not check me in until later had an earlier flight. Although there was two guest arrive at the same time with me and he checked them immediately and when I asked him, he said well they were here last night. And they walk in with the suitcase and he did the check in in front of me. The bathroom clocked after five minutes from checking in. I over charged $45 for stuff that I never used. I never consumed and it took me two days to get a hold of somebody.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mildred

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing! We really enjoyed our stay. The room was perfect, it was clean and comfortable. The pool temperature was great and the atmosphere was nice. The staff were friendly and attentive. You’re a short walk away from food trucks with excellent food and there were also some vendors with other items for sale. We will definitely be coming back for our next staycation.
Stayed 2 nights in Jul 2025

10/10 Excellent

Adan

Stayed 1 night in Jul 2025

10/10 Excellent

Jesse

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Karina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Xavier

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities

Mixed Experience.

Classic Hotel with a good restoration. Poor Quality Restaurant Food and no daily service unless requested, yet this is not informed upon check in. Did on line check in as requested and was charged a deposit after prepaying the stay, then was charged the same deposit on check in. Some online fields for check in would not activate. I noticed many complaints on line with canned pre scripted response.
Stayed 2 nights in Jul 2025

2/10 Terrible

Jorge

Liked: Cleanliness, property conditions & facilities, room comfort

Extremely noisy

Had to check out at 2:00 am, noise was extremely loud, music playing extremely loud, and it sounded like if I had the window open, talked to night security and I was informed the called police but never showed up,, also a lot of people parking in garage and they were not even staying at hotel
Stayed 1 night in Jul 2025

8/10 Good

Nancy, McAllen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are a bit rundown.
Stayed 2 nights in Jul 2025