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Hôtel Le Relais

3.0 star property
Hotel in Lons with restaurant and bar/lounge

Photo gallery for Hôtel Le Relais

Lunch, dinner served; French cuisine, al fresco dining
Flat-screen TV
Reception
Standard Double Room
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View map
Rue de Strasbourg, Mail de l'Hippodrome, Lons, Pyrenees Atlantiques, 64140
  • Place, Hippodrome de Pau
    ‪12 min walk‬
  • Place, Zenith de Pau
    ‪3 min drive‬
  • Place, Palais de Sports de Pau
    ‪4 min drive‬
  • Airport, Pau (PUF-Pau - Pyrenees)
    ‪9 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Kitchen
Flat-screen TV
Hairdryer
Private bathroom
Free bottled water
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

About the area

Lons

At Hôtel Le Relais you'll be within a 20-minute stroll of Hippodrome de Pau and Piscine Aqualons. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Additionally, you'll find a conference centre and a 24-hour business centre. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:00 AM. There's also the convenience of RV/bus/truck parking. .Sights within a 30-minute walk of this Lons hotel include Zenith de Pau and Palais de Sports de Pau.

What's nearby

  • Piscine Aqualons - 11 min walk - 0.9 km
  • Hippodrome de Pau - 12 min walk - 1.1 km
  • Zenith de Pau - 3 min drive - 3.1 km
  • Palais de Sports de Pau - 4 min drive - 2.1 km
  • Casino Tranchant Pau - 4 min drive - 3.8 km

Getting around

  • Lescar Station - 7 min drive
  • Pau (PUF-Pau - Pyrenees) - 8 min drive

Restaurants

  • ‪Boulangerie Ange - ‬19 min walk
  • ‪Subway - ‬18 min walk
  • ‪Cafétéria Tempo Resto - ‬5 min drive
  • ‪Quick - ‬4 min drive
  • ‪Au Bureau Pau - ‬6 min drive

About this property

Hôtel Le Relais

Hotel in Lons with restaurant and bar/lounge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 4 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 1076 square feet (100 square metres) and includes a conference centre. A terrace, multilingual staff, and room service (during limited hours) are also featured at the business-friendly Hôtel Le Relais. Self parking is free.

This Lons hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 5 levels
  • 1076 sq ft of conference space
  • 100 sq. m of conference space
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hôtel Le Relais offers 60 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include a bath and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones.

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  • Air-conditioning
  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends; EUR 4.50 to 11 per person
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Multilingual staff
  • No housekeeping service

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (1,076 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 9.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.67 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 4.5 to 11 per person
  • Rollaway bed fee: EUR 9.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Le Relais Lons
Le Relais Lons
Hôtel Relais Lons
Relais Lons
Hôtel Le Relais Lons
Hôtel Le Relais Hotel
Hôtel Le Relais Hotel Lons

Frequently asked questions

What is the cancellation policy at Hôtel Le Relais?

Hôtel Le Relais offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hôtel Le Relais?

Yep, Hôtel Le Relais has a free self car park.

Does Hôtel Le Relais serve breakfast?

Yep, buffet brekkie is available weekdays between 6:30 AM and 10:00 AM and on weekends from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Hôtel Le Relais?

No, Hôtel Le Relais does not offer an airport shuttle service.

Is there a bar or restaurant at Hôtel Le Relais?

Yep, they've got a lounge bar and an onsite restaurant that serves French cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hôtel Le Relais?

Check-in begins at 2:30 PM. Check-out time is 11:30 AM.

Hôtel Le Relais Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 38 out of 161 reviews
Rating 8 - Good. 80 out of 161 reviews
Rating 6 - Okay. 25 out of 161 reviews
Rating 4 - Poor. 10 out of 161 reviews
Rating 2 - Terrible. 8 out of 161 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The hotel rooms need updating. We book an hour before arriving but Hotel.com had not sent it through to the hotel. The receptionist gave us the room and said she would sort it out. Which she did telling us it came through 2 hours after we arrived
Stayed 1 night in Jun 2024

10/10 Excellent

Colin

Stayed 1 night in Sep 2022

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant and comfortable stay

Travelling to and from UK to Spain we find this a very convenient ovenight stop. A lift to all floors makes access very easy. Having tea/coffe making facilites is a real bonus. The rooms are a good size, the beds are comfortable and the linen is clean and fresh. I personally appreciate a bath however having the shower over the bath can make getting in and out a little hazardous. A hand rail would be a very good solution. The staff are very friendly and helpful. The hotel has good free car parking and it is located in a safe area with local hypermarket and other shops very close. There is a restaurant, a small bar and the breakfast is very good.
Stayed 1 night in Oct 2018

6/10 Okay

Peter

Stayed 1 night in Jul 2018

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet location and good value.

We use this hotel as an overnight stop on our way to Spain and back. The room was a little tired but more than adequate. The overbath shower was a little awkward to operate. The staff are very pleasant and efficient. The hotel is very quiet at night and there is a handy supermarket and petrol station very close by. On-site parking is good and the area seems very safe.
Stayed 1 night in Sep 2017

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and quiet with good facilities

We travel to Spain quite regularly and this is a great overnight stop at a very reasonable cost. It is easy to find and easy to park in the free car park. The hotel is welcoming, the staff are helpful and the breakfast is very good. The rooms are comfortable and the beds are large. We really appreciate having tea and coffee in the room and having a bath with overhead shower is very welcome. There is a large supermarket very close by and several other shops. We will continue to use this hotel.

8/10 Good

fabrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service

10/10 Excellent

Michael, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great quality\price

Very friendly, good location, beautiful town.

10/10 Excellent

J Lees

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was our first time at a Kyriad hotel and we found that it was beyond our expectations.The hotel was excellent and the staff were exceptional, worthy of a 5* hotel. The room, although not massive, had a large king size double bed and was very clean and comfortable The climate control for heating was easy to use and made the room very warm to return to on a very cold January night. The car parking was on site and included. We shall certainly make this chain of hotels our 1st choice for our journeys to and from Spain to UK.

10/10 Excellent

ofelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Good basic hotel at a decent price

A little bit outside the centre of Pau but given the late booking and the fact the city was full of people doing the Etape du Tour I was very happy with the price and quality of hotel. Would definitely stay here again.

8/10 Good

Thomas

Liked: Staff & service, property conditions & facilities, room comfort
Hôtel correct.
Stayed 1 night in Oct 2025

10/10 Excellent

jean-michel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

Didier

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Lavabo de salle de bain ne s’écoule pas. Les toilettes ne s’écoule pas. La chasse coule très faiblement. Le support de savon de la salle de bain était plein de noirs et de moisi.
Stayed 2 nights in Sep 2025

8/10 Good

Ridha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Angelique

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Étape entre ouest de la France et Espagne

Bon accueil, personnel sympathique et lits confortables.
Stayed 1 night in Jul 2025

8/10 Good

Besingrand

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mon sejour a été convenable. Le personnel a été agreable et courtois.
Stayed 1 night in Jun 2025

4/10 Poor

Charles

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Gros contraste entre l’accueil avec du marbre, très propre et tout neuf, et les chambres vieillotes, salle de bain avec hygiène douteuse, toiles d’araignée, poussières et taches sur les murs dans la chambre Literie et draps correct Manque de prise électrique proche du lit
Stayed 2 nights in Jun 2025

8/10 Good

Philippe

Liked: Cleanliness, staff & service
Normal
Stayed 1 night in May 2025

8/10 Good

David

Travelled with family
Liked: Staff & service, room comfort

Correct sans trop d'exigence

Acceuil chaleureux, chambre correcte, petit dej plus que minimaliste.
Stayed 3 nights in Feb 2025

4/10 Poor

Daniel

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

paul

Ne mérite pas 3 etoiles
Stayed 2 nights in Jan 2025

8/10 Good

Floreale

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024