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Viaggio Resort Mazatlán

4.5 star property
Luxury resort on the beach, with 3 outdoor pools

Photo gallery for Viaggio Resort Mazatlán

3 outdoor pools, open 9:00 AM to 9:00 PM, pool loungers
Poolside bar
3 outdoor pools, open 9:00 AM to 9:00 PM, pool loungers
Daily buffet breakfast (MXN 359 per person)
Deluxe Double Room, 1 King Bed, Ocean View

Popular amenities

  • Bar
  • Housekeeping
  • All-inclusive

Explore the area

Map
Avenida Camaron Sabalo, Zona Dorada, Mazatlán, Sinaloa, 82100
  • El Cid Country Club Golf Course
    ‪17 min walk‬
  • Cerritos Beach
    ‪5 min drive‬
  • Mazatlán Aquarium
    ‪7 min drive‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Double Room, 1 King Bed, City View

Deluxe Double Room, 1 King Bed, City View

Deluxe Double Room, 1 King Bed, City View

8.8 out of 10
Excellent
(25 reviews)

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Ocean View

Deluxe Double Room, 1 King Bed, Ocean View

Deluxe Double Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(64 reviews)

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 38 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, City View

Deluxe Double Room, 2 Double Beds, City View

Deluxe Double Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(37 reviews)

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds, Ocean View

Deluxe Double Room, 2 Double Beds, Ocean View

Deluxe Double Room, 2 Double Beds, Ocean View

9.2 out of 10
Wonderful
(104 reviews)

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe with Street View

1 bedroom, in-room safe, desk, laptop workspace

Room Deluxe with Street View

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe with Sea View

1 bedroom, in-room safe, desk, laptop workspace

Room Deluxe with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe with Street View

1 bedroom, in-room safe, desk, laptop workspace

Room Deluxe with Street View

  • Sleeps 2
  • 1 King Bed

View all photos for Room Deluxe with Sea View

1 bedroom, in-room safe, desk, laptop workspace

Room Deluxe with Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

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About the area

Mazatlán

A luxury stay in Mazatlán awaits you at Viaggio Resort Mazatlán. Within a 30-minute stroll, you'll find El Cid Country Club Golf Course and The Mazatlan Malecón. Highlights at this beachfront resort include 2 restaurants, 3 outdoor swimming pools and a free water park. .The buffet restaurant, Main Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. Pool Bar is the resort's own bar, serving drinks along with lunch and light fare. Spend the day at the beach and enjoy the on-site free kids' club, gym and kids' swimming pool. Business travelers can take advantage of 3 meeting rooms and a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of free self parking. .With a stay at this 4.5-property class Zona Dorada resort, you'll be 4.2 km (2.6 mi) from Playa Norte and 4.6 km (2.8 mi) from Mazatlán Aquarium.
View more Resorts in MazatlánOpens in a new window

What's nearby

  • El Cid Country Club Golf Course - 17 min walk - 1.5 km
  • The Mazatlan Malecón - 2 min drive - 2.0 km
  • Cerritos Beach - 5 min drive - 3.5 km
  • Mazatlán Aquarium - 7 min drive - 4.6 km
  • Mazatlan International Center - 8 min drive - 6.6 km

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 34 min drive

Restaurants

  • ‪Carl's Jr. - ‬4 min walk
  • ‪Go Roll - ‬4 min walk
  • ‪Villa Italia - ‬1 min walk
  • ‪Rico's Café Zona Dorada - ‬2 min walk
  • ‪La Casa Club el Cid - ‬6 min walk

About this property

Viaggio Resort Mazatlán

Luxury resort on the beach, with 3 outdoor pools
Some rates at Viaggio Resort Mazatlán are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Viaggio Resort Mazatlán offers its guests a complimentary water park, 3 outdoor swimming pools, a waterslide, and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 3 meeting rooms. A children's pool, a complimentary children's club, and a vending machine are also featured at the luxury Viaggio Resort Mazatlán. Free self parking is available.

This 4.5-star Mazatlán resort is smoke free.

  • 291 guestrooms or units
  • 2 dining venues
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
Viaggio Resort Mazatlán offers 291 accommodations with laptop-compatible safes and a hairdryer. 65-inch Smart televisions come with premium cable channels. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 359 for adults and MXN 215 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Al Fresco Restaurant
  • Caffenio Coffee Bar
  • Main Restaurant
  • Pool Bar

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Playground
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Changing table
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Highchair
  • In-room babysitting
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • On the beach
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Viaggio Resort Mazatlán

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 500.0 per night.
  • Cots (infant beds) are available for MXN 300.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 359 for adults and from MXN 215 for children
  • Crib (infant bed) fee: MXN 300.0 per night
  • Rollaway bed fee: MXN 500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Viaggio Resort Mazatlán Resort
Viaggio Resort Mazatlán Mazatlán
Viaggio Resort Mazatlán Resort Mazatlán

Frequently asked questions

What is the cancellation policy at Viaggio Resort Mazatlán?

Viaggio Resort Mazatlán offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Viaggio Resort Mazatlán?

Yep, Viaggio Resort Mazatlán has a free self car park.

Are there any beaches close to Viaggio Resort Mazatlán?

Yep, Viaggio Resort Mazatlán is a short 6-minute walk from Playa Brujas. Fun beach activities include snorkelling and windsurfing.

Does Viaggio Resort Mazatlán have a pool?

Viaggio Resort Mazatlán has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 9:00 AM to 9:00 PM.

Does Viaggio Resort Mazatlán have a waterslide?

Yep, this property has a waterslide!

Is Viaggio Resort Mazatlán family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as changing tables and highchairs in the guestrooms, it's no surprise that Viaggio Resort Mazatlán is a hit with families.

Does Viaggio Resort Mazatlán serve breakfast?

Yeah, buffet breakfast is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Viaggio Resort Mazatlán?

No, Viaggio Resort Mazatlán does not offer an airport shuttle service.

Is there a bar or restaurant at Viaggio Resort Mazatlán?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Viaggio Resort Mazatlán?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Viaggio Resort Mazatlán?

No, pets and service animals are not allowed.

Is there a golf course on site at Viaggio Resort Mazatlán?

There isn't one on site, but El Cid Country Club Golf Course is a short 17-minute walk away.

Viaggio Resort Mazatlán Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1186 out of 1784 reviews
Rating 8 - Good. 370 out of 1784 reviews
Rating 6 - Okay. 132 out of 1784 reviews
Rating 4 - Poor. 53 out of 1784 reviews
Rating 2 - Terrible. 43 out of 1784 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nadia, Ladera Ranch

Stayed 3 nights in Apr 2025

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Susan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very noisy, repetitive food choices. Very clean great beds
Stayed 7 nights in Apr 2025

10/10 Excellent

Fernando

Travelled with partner
I have stayed 3 times at property I always enjoyed it. The staff has always been excellent customer service they go beyond in helping what the customer needs.
Stayed 1 night in Apr 2025

10/10 Excellent

Sandra, Mesa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, amenities
Great for Families
Stayed 3 nights in Mar 2025

10/10 Excellent

Gilbert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean view room was well worth it
Sunset
Stayed 2 nights in Apr 2025

10/10 Excellent

Gilberto, Hidalgo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located. Close to the main area ruins areas but far enough to be quiet.
Stayed 4 nights in Apr 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Victoriano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Joanna

Travelled with family
Disliked: Amenities
The pool is small and gets crowded fast. People start reserving pool chairs before the pool even opens which was annoying. The gym only has 3 cardio machines, 1 rower 1 treadmill 1 bike, and free weights. Beach was the best; ocean water was shallow so you can go out far and water only up to your waist. Lively atmosphere and a lot of families. Room was simple and clean. staff is mostly Spanish speaking only. only $10 for pulmonia ride to historic center and/or maelecon.
Stayed 4 nights in Apr 2025

10/10 Excellent

Karolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

10/10 Excellent

wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay there again!
Stayed 7 nights in Apr 2025

10/10 Excellent

Edgard

Stayed 4 nights in Apr 2025

10/10 Excellent

Jose Luis Soriano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Apr 2025

10/10 Excellent

Hector

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

JOHN

Liked: Cleanliness
Stayed 4 nights in Apr 2025

6/10 Okay

Taij

Liked: Cleanliness, property conditions & facilities
Very nice resort. Call. Inclusive option wasn’t worth it. Drinks where nasty Food was not good at all.
Stayed 3 nights in Mar 2025

10/10 Excellent

Federico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely coming back to enjoy this beach front property. My wife and I had a great time!!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the hotel its very clean. Nice pools for the whole family. Lots to eat and do within walking distance. We had a beach front room the view and ocean sounds were amazing
Stayed 3 nights in Apr 2025

6/10 Okay

Yamile

Liked: Cleanliness, property conditions & facilities
Staff rude establishments well kept
Stayed 7 nights in Mar 2025

10/10 Excellent

Mayra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! The staff was attentive and friendly, always ready to help. Everything was spotless and wee-maintained, which made our stay there even more enjoyable. We were pleased with our experience.
Stayed 4 nights in Apr 2025

10/10 Excellent

Abram

Liked: Cleanliness, staff & service, property conditions & facilities
Was nice and clean and a beautiful view.
Stayed 4 nights in Apr 2025

8/10 Good

Marta

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean, and the cost was very reasonable. The food was tasty, but the quality reflected the moderate price. We would still go again, but I would not buy the all-inclusive package because there were plenty of other options around that I would have liked to try. However, if you are going to be drinking a lot, then it's worth the price.
Stayed 5 nights in Apr 2025

10/10 Excellent

Fernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 5 nights in Mar 2025