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Riad Karmela

4.0 star property
Riad with a full-service spa, near Jemaa el-Fnaa

Photo gallery for Riad Karmela

Courtyard
Interior detail
Hallway
Interior
Interior detail

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
10, Derb El Ferrane Azbezt, Place ben Saleh, Medina, Marrakech, 40000
  • Marrakech Museum
    ‪5 min walk‬
  • Le Jardin Secret
    ‪8 min walk‬
  • Jemaa el-Fnaa
    ‪11 min walk‬
  • Marrakech (RAK-Menara)
    ‪25 min drive‬

Room options

View all photos for Superior House

Superior House | Living area

Superior House

Highlights

Air conditioning
3 bedrooms
Shower/bath combination
Hairdryer
Free bottled water
Living room
In-room safe
Wardrobe
  • Sleeps 8
  • 3 Queen Beds and 2 Single Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
Shower/bath combination
Hairdryer
Free bottled water
Wardrobe
Daily housekeeping
In-room safe
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Air conditioning
Separate bedroom
Shower/bath combination
Hairdryer
Free bottled water
Wardrobe
Daily housekeeping
In-room safe
  • 35 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite (Private Terrace)

Suite (Private Terrace)

Suite (Private Terrace)

Highlights

Terrace
Air conditioning
Separate bedroom
Shower/bath combination
Hairdryer
Free bottled water
Wardrobe
Daily housekeeping
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Shower/bath combination
Hairdryer
Free bottled water
Wardrobe
Daily housekeeping
In-room safe
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family House

Family House

Family House

Highlights

Air conditioning
3 bedrooms
3 bathrooms
Hairdryer
Shower/bath combination
Free bottled water
Living room
In-room safe
  • Sleeps 9
  • 2 Queen Beds, 3 Single Beds and 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Air conditioning
Separate bedroom
Bathrobes
Hairdryer
Shower/bath combination
Free bottled water
Wardrobe
Daily housekeeping
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

About the area

Marrakech

Riad Karmela puts you in the centre of Marrakech, 0.9 km (0.6 mi) from Jemaa el-Fnaa and 2.5 km (1.6 mi) from Majorelle Garden. Highlights at this riad include 3 bars/lounges, a full-service spa and a restaurant. .A day of pampering at Karmela can include massages, body scrubs and reflexology. Enjoy the Turkish bath/hammam and sauna. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning a free buffet breakfast is served. There's also the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4-property class Medina riad include Marrakech Plaza and Avenue Mohamed VI.
View more Riads in MarrakechOpens in a new window

What's nearby

  • Marrakech Museum - 5 min walk - 0.5 km
  • Le Jardin Secret - 8 min walk - 0.7 km
  • Jemaa el-Fnaa - 11 min walk - 1.0 km
  • Bahia Palace - 15 min walk - 1.3 km
  • Majorelle Garden - 6 min drive - 4.8 km

Getting around

  • Marrakech Central Station - 24 min drive
  • Marrakech (RAK-Menara) - 25 min drive

Restaurants

  • ‪Chez Lamine - ‬9 min walk
  • ‪Nomad - ‬6 min walk
  • ‪Café Chez Chegrouni - ‬9 min walk
  • ‪Café des Épices - ‬5 min walk
  • ‪Le Jardin - ‬8 min walk

About this property

Riad Karmela

Riad with a full-service spa, near Jemaa el-Fnaa
Riad Karmela offers its guests a full-service spa and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 3 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

Spa services, a terrace, and a garden are also featured at Riad Karmela. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Marrakech riad.

  • 19 guestrooms or units
  • 2 levels
  • 3 buildings
  • 3 bars or lounges
  • Built in 1800
  • Buffet breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Fireplace in lobby
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Riad Karmela offers 19 air-conditioned accommodations with a safe and complimentary bottles of water. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a combined bath/shower unit and hairdryers. Housekeeping is provided on a daily basis.
Karmela has 2 treatment rooms. Services include massages and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology. Children under 10 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.

Languages

Arabic, English, French, German, Italian, Portuguese, Spanish

Similar properties

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  • Breakfast included
  • Spa
  • Free WiFi
4.9 out of 5, Exceptional, 1,004 reviews
The price is AU$262
includes taxes & fees
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Riad Andalla Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 3 per day)
  • Street parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Massage
  • Reflexology
  • Turkish bath

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Contactless check-out

Special check-in instructions

Guests must transfer via required shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Riad Karmela

Children and extra beds

  • Children 3 and younger are not allowed at this property. All guests older than 3 are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 15 per vehicle (one-way)
  • Nearby parking fee: EUR 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Children 3 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Karmela
Karmela Marrakech
Karmela Riad
Riad Karmela
Riad Karmela Marrakech
Riad Karmela Hotel Marrakech
Riad Karmela Riad
Riad Karmela Marrakech
Riad Karmela Riad Marrakech

Frequently asked questions

What is the cancellation policy at Riad Karmela?

Riad Karmela offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a spa on site at Riad Karmela?

Yep, Karmela is available for guests. You'll enjoy services like body scrubs.

Does Riad Karmela serve breakfast?

Yeah, free buffet brekkie is available daily.

Is there a free airport shuttle available at Riad Karmela?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Riad Karmela?

Yep, you can grab a meal at Riad Karmela's onsite restaurant that serves Moroccan cuisine.

What time are check-in & check-out at Riad Karmela?

Check-in begins at noon. Check-out time is 12:30 PM.

Are pets allowed at Riad Karmela?

No, pets and service animals are not allowed.

Riad Karmela Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 365 out of 502 reviews
Rating 8 - Good. 107 out of 502 reviews
Rating 6 - Okay. 21 out of 502 reviews
Rating 4 - Poor. 4 out of 502 reviews
Rating 2 - Terrible. 5 out of 502 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Great customer service.
Stayed 1 night in Jan 2025

10/10 Excellent

cliodhna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tranquil perfection

My wife and I booked a superior room in Riad Karmela through hotels.com. There are a number of riads, all next to each other, under the same ownership and where guests can move freely between them all. We received an upgrade to stay in room Bahia in Riad Petit Karmela. It was very serene and calm on the ground floor overlooking a beautiful sitting area which was heated during the evening. It transpires that, if you book directly with the riad, you receive a room upgrade and a one way free transfer from the airport. We reserved and benefited from the transfer and were met at the airport. The riad was ideal. Lovely room and facilities (including room safe) good hot shower, comfortable bed and plenty of space. One litre of free bottled water daily. Breakfasts were more than ample and served as continental style and we had 2 evening meals (pre-reseved). Cocktails were superb and both beer and wine were available at table. Joel (owner) has a superb team of staff and we were looked after well by Muhammed, Amine, Said & Fatima and others whose names are in my dimming recollection. Highly recommended and would be our choice of accommodation again. Thankyou.
Stayed 4 nights in Jan 2025

6/10 Okay

aylin

Travelled with family
Liked: Cleanliness, room comfort
old bathroom, need a lot of maintenance breakfast was nothing special, everything wal cold, the food was very good and the guys who served us were very friendly, except the guy who works at night in the reception, complicated for the transportation you pay for a taxi and you have to walk more than 10 mins doen's matter if you pay the taxi at the riad or not
Stayed 5 nights in Jan 2025

8/10 Good

Hong

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Irelva antonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Maila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Sally Lai-Sim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an Amazing Riad with Amazing Staff. We stayed here for 7 nights and all the staff were very friendly, genuine and helpful. Airport transfers were arranged through Riad Karmela and we could not believe the effort of both of our drivers...on arrival he had waited over 2 hours for us! The second driver to the airport manouvered through almost impossible alleyways for us. Thank You to you both. The rooms were so spacious and clean. Breakfast was a delight each day and the staff were always attentive. The relaxation areas including the terrace were decorated to traditional standards, with beautiful furniture, paintings, photographs and Moroccan artefacts. The restaurant was almost full each night we stayed and highly recommended. The guitarist was also a pleasure to listen to on evenings. Thank You to all at Riad Karmela!
Stayed 7 nights in Nov 2024

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short and sweet

We had one lovely night here as we arrived from a tour bus and left the following morning for our plane but it was a very comfortable night. The staff were really helpful and friendly and the location in the heart of the Medina is great. Wish we could have stayed longer.
Our room
Marrakech skyline
Stayed 1 night in Nov 2024

10/10 Excellent

peter

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great friendly staff made superb effort to organize arrival logistics and meet any subsequent requests. Very authentic cultural experience on a first night in Morocco.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A collection of 3 Riads hidden down an alley just seconds from the madness of the medina. Lots places to relax inside on the patios and different areas on the roof terraces. Friendly helpful staff, who speak English, French as well as Arabic. Arranged airport transfers with Riad, though they forgot to collect us on arrival, so we had to ask a local to ring the Riad for us (so either double, double check or take the phone number and use data roaming!). Could arrange your own transfers, but difficult to find first time in the dark on your own, even with google (and if you can get internet). Very good breakfast, and dinner (we ate there twice in the evening, delicious spring chicken with vermicelli). Take some Euros, Riad will change and take back any unused dirhams- until you can access a bank. It was our first time in Marrakech and we thoroughly enjoyed the different culture. The only downside? the horrendous queues at the airport, both in and out (we got there 3 hours before our flight back home to be safe),shame really as I would like to explore more of the country.
Stayed 4 nights in Nov 2024

10/10 Excellent

Chauncey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and welcoming staff
Stayed 1 night in Oct 2024

10/10 Excellent

Nicholas, Madison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great proactive service.
Stayed 2 nights in Oct 2024

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality
Stayed 1 night in Sep 2024

10/10 Excellent

Moti

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff from the front desk and the cleaners . Felt welcomed from the start . Really nice people
Stayed 4 nights in Sep 2024

10/10 Excellent

Aqsa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Riad for three nights with my two year old. The staff were very helpful and couldn’t do enough for us- we were made to feel very welcome and felt at home. The transfer from the airport was easy and quick and the driver munir was very friendly and helpful. All reception staff were great and always happy to help, my son was made to feel welcome and staff were great with him! The breakfast was nice and varied. We stayed in the suite with private terrace and enjoyed our stay throughly and would book again without a doubt. The Riad is nestled in the old town so taxis are hard to get you may need to walk a little to get one however tuk tuks are readily available and can be arranged via reception. Good value for money and the riad it self is decorated nicely and very spacious.
Stayed 3 nights in Sep 2024

8/10 Good

Sumit

Liked: Cleanliness, property conditions & facilities
Service/Facilities were not on par with the daily room rate charged - low in terms of value. Staff were available for help, but were cold and at times rude. My family and I did not feel comfortable with the interactions (and we visited 8 cities and hotels- mostly Riads/Dars during our 2 week trip to Morocco) Breakfast was a disappointment. Slim pickings and did not feel they were freshly prepared. Omlettes ordered took 20 mins. to deliver. No smile on faces of staff. AC was barely able to keep up with the Marrakesh Aug heat, was comfortable at nights but was uncomfortable to stay in the room during afternoons, even with AC on. Location is deep inside the old city, and a minimum walk time of 15 mins needed to access cars. The property charges for handcarts to bring/dispatch bags to locations accessible by cars. On the other hand, the location is walkable from/to places of interest in the medina. Property may not be right nor families, as staff was intolerant to noises created by/due to children in just the one instance it happened (compared to experience in 7 others Roads/Dars/hotels)
Stayed 3 nights in Aug 2024

10/10 Excellent

Adebisi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful riad, quirky but really cool design. Our apartment had a private roof terrace which was just lovely. The staff members are polite and super helpful. Breakfast was included and offered a decent spread. All together, a wonderful experience!
Stayed 4 nights in Aug 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best riad i have stayed in

Stayed 2 nights in Aug 2024

10/10 Excellent

Sarah, Burlington

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and super friendly team
Stayed 2 nights in Aug 2024

10/10 Excellent

Carla Maria Teodoro, Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rustic and design boutique hotelin the meiddle of the Medina. Wonderful staff, very quiet and relaxing. Excellent experience. Wonderful staff!
Stayed 5 nights in Aug 2024

10/10 Excellent

Ramirez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got in late and was greeted by the hotel staff at my taxi. I was upgraded to the Hassan suite and was very pleased with the accommodations and the hotel environment and staff. I enjoyed the personal guide Aziz who showed me a memorable experience. The rooftop breakfast was excellent. When I return I will be staying there. Thank You staff for your hospitality.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Jul 2024

10/10 Excellent

Manfred

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Jul 2024

8/10 Good

fellipe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed for one night and besides the harassment we encountered by some young men not related to the riad as we walked from the parking lot, the riad offered some peace and tranquility. If you come with a car be aware of the fact that there is no parking on site, you will have to park your car and walk inside the medina to get to the riad. The parking attendants are a bunch of young men who will tell you that GPS does not work in the medina, they will start walking to escort you to the riad even if you don't request this, only to demand you tip them at the end. They are very aggressive and it's almost impossible to shake them off. Needless to say if you don't tip them the amount that they think is reasonable they will harass you and cause undue stress. Once you enter the riad though it's pretty serene and our room was very quiet despite being on the ground floor. The riad has a restaurant on the rooftop where you could have lunch/dinner and it's the same place where breakfast is served. Don't waste your time eating here for lunch/dinner, the food was mediocre at best. Breakfast was ok, buffet style, nothing special.
Stayed 1 night in Jul 2024