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Aqua Mirage Club & Aqua Parc - All Inclusive

4.0 star property

Photo gallery for Aqua Mirage Club & Aqua Parc - All Inclusive

Water park
3 bars/lounges, 3 poolside bars
3 outdoor pools, pool umbrellas, pool loungers
Couples treatment room(s), steam room, Turkish bath/hammam
Minibar, in-room safe, desk, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
The current price is AU$292
includes taxes & fees
10 May - 11 May

Explore the area

View map
Km 5, Route de Tahanaout, Marrakech, 40065
  • Place, Noria Golf Club
    ‪7 min drive‬
  • Place, Oasiria Water Park
    ‪7 min drive‬
  • Place, Atlas Golf Marrakech
    ‪10 min drive‬
  • Airport, Marrakech (RAK-Menara)
    ‪15 min drive‬

Room options

View all photos for Double Room

Minibar, in-room safe, desk, free WiFi

Double Room

7.4 out of 10
Good
(95 reviews)
  • Mountain view
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Quadruple Room (2 adults + 2 children)

Minibar, in-room safe, desk, free WiFi

Quadruple Room (2 adults + 2 children)

7.6 out of 10
Good
(76 reviews)
  • Mountain view
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Minibar, in-room safe, desk, free WiFi

Triple Room

8.0 out of 10
Very good
(7 reviews)
  • Mountain view
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Quadruple Room (3 adults + 1 child)

Minibar, in-room safe, desk, free WiFi

Quadruple Room (3 adults + 1 child)

7.6 out of 10
Good
(32 reviews)
  • Mountain view
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room (4 adults + 0 child)

Minibar, in-room safe, desk, free WiFi

Quadruple Room (4 adults + 0 child)

  • Mountain view
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

About the area

Marrakech

An all-inclusive stay in Marrakech awaits you at Aqua Mirage Club & Aqua Parc - All Inclusive. You'll be 8.3 km (5.1 mi) from Agdal Gardens and 11.6 km (7.2 mi) from Menara Mall. Highlights at this family-friendly property include 3 outdoor swimming pools, 3 poolside bars and a full-service spa. .A day of pampering can include massages and mani/pedis along with access to the steam room. With 3 lounge bars to choose from, you can enjoy a drink at the property. Enjoy the 6 outdoor tennis courts, free water park and free kids' club plus access to basketball. 3444 square feet (320 square metres) of event facilities include 2 meeting rooms and conference space. Plus you'll find free Wi-Fi in public areas, a gym and a Turkish bath/hammam. Each morning free buffet breakfast is offered between 7 AM and 10:00 AM. There's also free self parking, along with the convenience of an area shuttle. .Places within a 15-minute drive of this 4-property class Tassoultante property include Menara Gardens and Jemaa el-Fnaa.

What's nearby

  • Noria Golf Club - 7 min drive - 4.0 km
  • Oasiria Water Park - 7 min drive - 7.7 km
  • Tin Mal Mosque - 8 min drive - 8.4 km
  • Atlas Golf Marrakech - 10 min drive - 9.1 km
  • PalmGolf Marrakech - 10 min drive - 7.6 km

Getting around

  • Marrakech Central Station - 21 min drive
  • Marrakech (RAK-Menara) - 17 min drive

Restaurants

  • ‪Snob Beach - ‬10 min drive
  • ‪Boucherie Hammoud - ‬6 min drive
  • ‪Bo Zin - ‬11 min drive
  • ‪Dar Soukkar - ‬11 min drive
  • ‪Hotel Fairmont Royal Palm Marrakech - ‬13 min drive

About this property

Aqua Mirage Club & Aqua Parc - All Inclusive

Aqua Mirage Club & Aqua Parc - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Aqua Mirage Club & Aqua Parc - All Inclusive, you'll find a full-service spa, a complimentary water park, and 3 outdoor swimming pools. There's a restaurant on site, as well as a snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 3 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

Event space at this property measures 3444 square feet (320 square metres) and includes conference space. A children's pool, a fitness centre, and a steam room are also featured at the family-friendly Aqua Mirage Club & Aqua Parc - All Inclusive. An area shuttle within 8 kilometres is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Marrakech property is smoke free.

  • 550 guestrooms or units
  • 2 levels
  • 4 buildings
  • 3 bars by the pool
  • 3 bars or lounges
  • Conference rooms
  • 3444 sq ft of conference space
  • 320 sq. m of conference space
  • Built in 2015
  • Buffet breakfast (free)
  • Karaoke
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Library
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Aqua Mirage Club & Aqua Parc - All Inclusive offers 550 accommodations with minibars and a safe. Rooms open to furnished balconies or patios. Flat-screen televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The on-site spa has 7 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

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  • Breakfast included
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The price is AU$337
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge) up to 8 kilometres
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:00 AM
  • 3 bars/lounges
  • 3 poolside bars
  • A restaurant
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • 6 outdoor tennis courts
  • Basketball
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Karaoke
  • Library
  • Steam room
  • Table tennis
  • TV in common areas
  • Volleyball
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • In-room sofa bed
  • Lifeguards on site
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • 3,444 square feet of conference space

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • 4 buildings
  • Built in 2015
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Aqua Mirage Club & Aqua Parc - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 19.80 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Pets and service animals are not allowed on site.

Property is also known as

Aqua Mirage Club All Inclusive Marrakech
Aqua Mirage Club All Inclusive
Aqua Mirage Club Marrakech
Aqua Mirage Club
Aqua Mirage Club Marrakech All Inclusive
Aqua Mirage Club Aqua Parc All Inclusive Marrakech
Aqua Mirage Club Aqua Parc All Inclusive
Aqua Mirage Club Aqua Parc Marrakech
Aqua Mirage Club Aqua Parc
Aqua Mirage Club Aqua Parc All Inclusive All-inclusive property
Aqua Mirage Aqua Parc Inclusi
Aqua Mirage Club Aqua Parc All Inclusive
Aqua Mirage Club & Aqua Parc - All Inclusive Marrakech

Frequently asked questions

What is the cancellation policy at Aqua Mirage Club & Aqua Parc - All Inclusive?

Aqua Mirage Club & Aqua Parc - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Aqua Mirage Club & Aqua Parc - All Inclusive?

As of 7 May 2026, prices found for a 1-night stay for 2 adults at Aqua Mirage Club & Aqua Parc - All Inclusive on 10 May 2026 start from AU$292, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Aqua Mirage Club & Aqua Parc - All Inclusive?

Yep, Aqua Mirage Club & Aqua Parc - All Inclusive has a free self car park. Onsite parking is limited.

Is there a spa on site at Aqua Mirage Club & Aqua Parc - All Inclusive?

Yep, there is an onsite spa at Aqua Mirage Club & Aqua Parc - All Inclusive. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Aqua Mirage Club & Aqua Parc - All Inclusive have a pool?

Yep, and guests love it! Aqua Mirage Club & Aqua Parc - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Aqua Mirage Club & Aqua Parc - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Aqua Mirage Club & Aqua Parc - All Inclusive?

Aqua Mirage Club & Aqua Parc - All Inclusive features 3 poolside bars, 3 outdoor pools and a full-service spa.

What makes Aqua Mirage Club & Aqua Parc - All Inclusive a romantic place to stay?

Couples spa treatments, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Aqua Mirage Club & Aqua Parc - All Inclusive.

Is Aqua Mirage Club & Aqua Parc - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free water park access, it's no surprise that Aqua Mirage Club & Aqua Parc - All Inclusive is a hit with families.

Does Aqua Mirage Club & Aqua Parc - All Inclusive serve breakfast?

You bet, complimentary buffet brekkie is available daily from 7 AM to 10:00 AM.

Is there a free airport shuttle available at Aqua Mirage Club & Aqua Parc - All Inclusive?

No, Aqua Mirage Club & Aqua Parc - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Aqua Mirage Club & Aqua Parc - All Inclusive?

Relax with a coldie at the 3 poolside bars or 3 lounge bars, and grab a meal at the onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Aqua Mirage Club & Aqua Parc - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Aqua Mirage Club & Aqua Parc - All Inclusive?

No, pets and service animals are not allowed.

Aqua Mirage Club & Aqua Parc - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 475 out of 1096 reviews
Rating 8 - Good. 339 out of 1096 reviews
Rating 6 - Okay. 145 out of 1096 reviews
Rating 4 - Poor. 57 out of 1096 reviews
Rating 2 - Terrible. 80 out of 1096 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Azmat

Stayed 7 nights in Oct 2025

6/10 Okay

Hira

Liked: Amenities
The food was great, however my room was not done up well. I didn’t have any hand soap, I was missing pillows, and the room was freezing at night. The beds are uncomfortable too.
Stayed 5 nights in Nov 2025

10/10 Excellent

Sanam Rajeshbhai

Stayed 4 nights in Dec 2025

4/10 Poor

Bashir Mohamed

Travelled with partner
It is very far from the city. The staff was a bit nonchalant. The rooms and even the restaurant were freezing and very cold.
Stayed 4 nights in Jan 2026

10/10 Excellent

sophie, Essex

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. I don't think there is need to clean the floors so much. Was worried about falling. And no need to clean floor during meal time but I can see why. Food was so good and varied. Great activities for everyone..pool maybe to be a bit warmer in colder months. Will highly recommend and return.
Stayed 8 nights in Dec 2025

10/10 Excellent

Aileen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice view of the balcony in the morning, and great food.
Stayed 3 nights in Jan 2026

10/10 Excellent

Dionca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes!
Stayed 3 nights in Nov 2025

10/10 Excellent

Lee

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at the hotel over the New Year period and had an amazing stay. Both the hotel staff and the New Year’s entertainment were absolutely fantastic and really made the experience special. The food was excellent, especially the buffet, which had a great variety and was very well presented. Everything was fresh and delicious. Overall, we thoroughly enjoyed our stay and would absolutely recommend this hotel. We would happily return again in the future.
Stayed 7 nights in Dec 2025

10/10 Excellent

Longshuang

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2026

4/10 Poor

Patrick

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
This is supposed to be a four-star property. It isn’t. The whole place is run-down and tired looking. The beds were hard, pillows poor quality, and the walls were paper thin so we kept getting woken up. The air con/heating was noisy and the curtains didn’t close properly. Most of the staff were grumpy and unhelpful. The check-in procedure was chaos. There is no chance of an early check-in and you all wait in reception until 3pm when there is a mad rush for rooms. We were not told important things like you have to book the shuttle bus to the Medina, you have to pay for pool towel cards to get your towels, you need to hire any balls, tennis gear etc… with a cash deposit. The gym is awful with broken gear and missing weights. The buffet food was ok, there’s a weird dessert system where someone passes you a slice of something from behind a Perspex case - presumably so people won’t help themselves to too much, which kind of goes against the all-in thing. In short, I would never book this hotel again.
Stayed 4 nights in Dec 2025

10/10 Excellent

Reyaz

Liked: Cleanliness, property conditions & facilities
Lovely place for family getaway
Stayed 7 nights in Dec 2025

8/10 Good

GAGANDEEP

Travelled with family
Liked: Cleanliness, property conditions & facilities
Rooms were decent and comfortable. Rooms are a bit dated though and need some updates. Mine had 3 beds (2 twin) and 1 Queen sized. So it worked great for a family of 4. Staff was ready to help as needed. The resort is big, the pictures do not do justice, but it is big. There are no separate restaurants as you would see in other all-inclusives, but there is a main dining area for all 3 meals. These guys do try to make everyone as comfortable as possible. That said, there were a few policies which were a little unusual for me. My flight arrived in Marrakech early in the morning, and I reached hotel by 8AM (only decent option that I had from US west coast). They do specify that the room will not be available till 3PM. Unusual part was that to have breakfast/lunch till 3PM, you have to pay extra, even though you would be eating at their buffets. Usually all-inclusive resort guys just let you be part of breakfast/lunch buffets without charging extra, but here you pay extra. Food is served in a large dining area with the whole buffet there. They do not allow you to take you any food out! It kept raining during my stay in Dec, and kids did not want to come out of room. We took excursions before breakfast opens, but could not take any food from restaurant. They dont even allow half used 1.5Lt water bottles to be taken out. Wifi was slow and patchy. Some areas had better coverage. Hotel is outside Marrakech and is good 20-30min drive, so keep in mind while booking excursions.
Stayed 9 nights in Dec 2025

8/10 Good

Raja Sekhar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for 10 nights from christmas eve to new year's eve. Attend both the eve's parties. Christmas eve was much better than New years eve. The live orchestra on christmas eve was awesome than the new year's eve. Part of it I believe is due to the audio mixer equipment used by the band on christmas was much better i assume. The reason I gave 4 star but not 5 star is because of the room size and facilities. The room's are all same sizes, they just add more sofa beds if you are 4. There was no means to add connected rooms for 4 people if you like to upgrade from expedia. You need to add a person to get that option and it gets very expensive then. The room wardrobes are too less for 4 people. And they are not well made. No drawers to keep your things on the desk or the side tables. So everything is out there unorganised in the room. They don't provide Iron box for whatever reasons. The shower & toilets are old , toilet is separate but no wash basin in the toilet, so have to go to the bath to wash your hands. Shower cubicle is tight for an adult and the shower mixer is not great , they are old and inconsistent in the hot water.sometimes cold and sometimes too hot. Location of the resort is quite far from Madina 30min, so ended up spending quite a lot on taxi's everyday. The taxi's charge 150d for old town and 200 for new town. Food is good and has many options but in few days you will start missing the spices, being British I am used to indian/Thai spices once in a while
Stayed 10 nights in Dec 2025

10/10 Excellent

Hassan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff is GREAT!!!
Stayed 5 nights in Dec 2025

8/10 Good

mohammed

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Looks was good food was great. The staff can be a little abrupt and unhelpful at Reception especially during check-in otherwise a good all-round resort needs to consider adding daily water supply in the room and also may be room service.
Stayed 11 nights in Dec 2025

6/10 Okay

Kristina

Travelled with family
Liked: Staff & service
We stayed at Aqua Mirage with children and overall had a good experience, though there are some clear areas that need improvement. The positives: Most of the staff were genuinely friendly and helpful. The water slides are excellent and the heated pools were a real highlight, especially in cooler weather. The New Year’s Eve dinner was exceptional — by far the best food we had during the stay and very well organised. The negatives: One unpleasant incident involved a pool attendant attempting to blame me for a torn pool towel. The towel provided was very old and already worn, and it was clearly not damaged by us. There appears to be an issue here, as a towel deposit of around £10 is taken, which makes this feel like a potential scam rather than an isolated misunderstanding. The shower facilities are tired and in need of renovation. Additionally, while the food was generally acceptable, the daily menu lacked variety and became repetitive over the course of the stay. Overall: A good resort for families, particularly for the pools and slides, but management should address the towel deposit issue, refresh the bathrooms, and improve menu variety to match the otherwise strong offering.
Stayed 6 nights in Dec 2025

8/10 Good

LUIS GUILHERME

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Hotel is nice, need a little touch of improvement/renovation. Staff is super slow, hard to understand and overcomplicating things.
Stayed 5 nights in Dec 2025

10/10 Excellent

Reddy Kiran

Stayed 7 nights in Dec 2025

2/10 Terrible

Nathan

Disliked: Cleanliness, staff & service, amenities
Left after 48 hours of a 7 day stay Turning in off the main road to be greeted by huge craters in the road leading up to the hotel was not a good first impression, arriving into the reception area our hearts sunk even further. Christmas tree decorations that looked like it was put together by a 4 year old and a reception area which is far below the fitting of a 4* Hotel Rooms - Very poor build quality - Paint splattered on tiles - Big gap in shower door which led to a flooded bathroom - Gaps in the privacy screen looking into the bathroom so if you have teenage children/family members staying in your quadruple room they can see you in the shower! Food - Absolutely diabolical. I've seen reviews people praising the food, your gourmet meal at home must be beans on toast because I have no idea how anyone can rate it - It was that bad we decided to eat out in the centre of Marrakech for the 2 nights we were there Entertainment - Didn't see it but the stage is old and battered Staff - The little interaction we had with them they seem pleasant enough Sports bar - Closed until March..... Leaving 1 area in which you could get a drink out of a horrible plastic cup Location - 20 minutes from Marrakech centre and 200 Dirhams (£16) in a taxi one way. Plenty of taxi outside the hotel. Nothing else around the hotel area apart from a little shop Pool - Didn't go in but could see that it was heated from the steaming coming off it in a morning. - check the timing
Stayed 7 nights in Dec 2025

10/10 Excellent

Dhaval

Everything was good. Food was reps
Stayed 9 nights in Dec 2025

2/10 Terrible

Erin

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Heaters didn’t work in the room so it was freezing. Cleaners cleaned the room on the first day and that was it - didn’t clean again. The room was dirty even after the cleaner cleaned it the first day. Hotel block is not enclosed so cats in all night meowing and cold hallways.
Stayed 4 nights in Dec 2025

8/10 Good

Prajitha

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and good staff. Provided, clean towels and soap. Wish there was a kettle in the room but other than that all good.
Stayed 5 nights in Dec 2025

10/10 Excellent

Agnieszka

Stayed 9 nights in Dec 2025

6/10 Okay

MOHAMMED

Travelled with family
The pools needed to be heated to a slightly higher temperature. The showers next to the pool should have had hot water turned on as the the rooms are quite far away and you get very cold in the way back. Pool towels had to be kept for two days before exchanging and with no way to dry them, they were very damp and horrible. Reception staff were hit and miss and they tried to charge me because I waited in the lobby after 3pm for our taxi to airport. Food was ok and lots of options. Free shuttle to city was only available at 12.30 with return at 11.30pm!
Stayed 3 nights in Dec 2025

8/10 Good

Timo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and big resort! Lot to do for families.
Stayed 4 nights in Dec 2025