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Pickalbatros AquaFunClub Allinclusive Marrakech

4.0 star property

Photo gallery for Pickalbatros AquaFunClub Allinclusive Marrakech

Children’s play area – outdoor
Minibar, in-room safe, desk, laptop workspace
Exterior
Restaurant
Poolside bar

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is AU$412
includes taxes & fees
14 May - 15 May

Explore the area

View map
18 Route de lourika, Sidi Abdallah Ghiat, Marrakech-Safi, 40000
  • Place, Aqua Fun Club
    ‪1 min walk‬
  • Place, Jemaa el-Fnaa
    ‪37 min drive‬
  • Place, Majorelle Garden
    ‪40 min drive‬
  • Airport, Marrakech (RAK-Menara)
    ‪35 min drive‬

Room options

View all photos for Standard Double Room

Minibar, in-room safe, desk, laptop workspace

Standard Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double, Garden View

Minibar, in-room safe, desk, laptop workspace

Deluxe Double, Garden View

  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Offer

Minibar, in-room safe, desk, laptop workspace

Honeymoon Offer

  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Bed OR 2 Queen Beds

View all photos for Deluxe Twin Garden View

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Pool View

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Pool View

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Pool View

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Pool View

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Pool View

Minibar, in-room safe, desk, laptop workspace

Deluxe King Pool View

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed OR 2 Queen Beds

View all photos for Family Room With Garden View

Minibar, in-room safe, desk, laptop workspace

Family Room With Garden View

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed OR 2 Queen Beds

View all photos for Family Room with Pool View

Minibar, in-room safe, desk, laptop workspace

Family Room with Pool View

8.0 out of 10
Very good
(3 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Large Family Garden View

Minibar, in-room safe, desk, laptop workspace

Large Family Garden View

  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Large Family Pool View

Minibar, in-room safe, desk, laptop workspace

Large Family Pool View

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Royal Family Two Bedroom

LCD TV, offices

Royal Family Two Bedroom

  • 100 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

About the area

Sidi Abdallah Ghiat

An all-inclusive stay in Sidi Abdallah Ghiat awaits you at Pickalbatros AquaFunClub Allinclusive Marrakech. You'll be 20.3 km (12.6 mi) from Jemaa el-Fnaa. Highlights at this hotel include 4 restaurants, 15 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, body wraps and mani/pedis. With 3 poolside bars and 5 lounge bars to choose from, you can enjoy a drink at the hotel. Enjoy the 2 indoor swimming pools, free water park and free kids' club plus access to mini golf. Business travelers can take advantage of a meeting room and a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a lazy river. Each morning free buffet breakfast is offered between 7:30 AM and 10 AM. There's also free self parking, along with the convenience of a free shopping centre shuttle. .Within a 30-minute drive of this 4-property class Sidi Abdallah Ghiat hotel, attractions include Avenue Mohamed VI and Marrakech Plaza.

What's nearby

  • Aqua Fun Club - 1 min walk - 0.0 km
  • Avenue Mohamed VI - 32 min drive - 17.5 km
  • Jemaa el-Fnaa - 37 min drive - 28.0 km
  • Marrakech Plaza - 39 min drive - 28.7 km
  • Majorelle Garden - 40 min drive - 29.8 km

Getting around

  • Marrakech Central Station - 23 min drive
  • Marrakech (RAK-Menara) - 33 min drive

Restaurants

  • ‪Snob Beach - ‬12 min drive
  • ‪Millennium Restaurant - ‬8 min walk
  • ‪Cafe Del Mar - ‬6 min drive
  • ‪Cafe Del Moar - ‬6 min drive
  • ‪Cafe Total - ‬11 min drive

About this property

Pickalbatros AquaFunClub Allinclusive Marrakech

Pickalbatros AquaFunClub Allinclusive Marrakech is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Pickalbatros AquaFunClub Allinclusive Marrakech offers its guests a full-service spa, a complimentary water park, 15 outdoor swimming pools, and 2 indoor swimming pools. There are 4 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 5 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A children's pool, a health club, and a sauna are also featured at the business-friendly Pickalbatros AquaFunClub Allinclusive Marrakech. Free self parking is available.

This 4-star Sidi Abdallah Ghiat hotel is smoke free.

  • 252 guestrooms or units
  • 2 levels
  • 4 buildings
  • 4 dining venues
  • 3 bars by the pool
  • 5 bars or lounges
  • 2 coffee shops
  • Built in 2011
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • 1 conference room
Pickalbatros AquaFunClub Allinclusive Marrakech offers 252 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include offices, desks and desk chairs. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free shopping centre shuttle
  • Free extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10 AM
  • 2 coffee shops/cafes
  • 3 poolside bars
  • 4 restaurants
  • 5 bars/lounges
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 15 outdoor pools
  • 2 indoor pools
  • 9-hole adjacent golf course
  • Archery
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Health club
  • Lazy river
  • Mini golf
  • Outdoor tennis court
  • Playground
  • Sauna
  • Tennis lessons
  • TV in common areas
  • Waterslide

Family friendly

  • 15 outdoor pools
  • 2 indoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In a provincial park
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Front entrance ramp
  • Lift (90 centimetre wide door)
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Built in 2011
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Office
  • Safe

Policies

Check-in

Check in from 3:00 PM to midnight and 8:30 AM to midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Late check-out subject to availability
Late check-out fee: MAD 50

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pickalbatros AquaFunClub Allinclusive Marrakech

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: MAD 800.00
  • Christmas Eve (24 December) Gala Dinner per child: MAD 400.00 (from 4 to 11 years old)
  • A tax is imposed by the city: MAD 19.80 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: MAD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 40240725
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is 40240725. This property accepts Visa, Mastercard, American Express and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for golf tee times and massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Aqua Fun Club Marrakech All-inclusive property
Aqua Fun Club Hotel
Aqua Fun Club Hotel Tounsi
Aqua Fun Club Tounsi
Club Aqua Fun
Aqua Fun Club All Inclusive Tounsi
Aqua Fun Club Marrakech Tounsi
Aqua Fun Club Marrakech Sidi Abdallah Ghiat
Aqua Fun rakech Si Abdallah G
Aqua Fun Club Marrakech Hotel Sidi Abdallah Ghiat
Aqua Fun Club Marrakech Sidi Abdallah Ghiat
Hotel Aqua Fun Club Marrakech Sidi Abdallah Ghiat
Sidi Abdallah Ghiat Aqua Fun Club Marrakech Hotel
Aqua Fun Club Marrakech All Inclusive
Aqua Fun Club Marrakech Hotel
Hotel Aqua Fun Club Marrakech
Aqua Fun Club All Inclusive
Labranda Aqua Fun Club Marrakech All Inclusive
Hotel Aqua Fun Club Marrakech All Inclusive
Aqua Fun Club
Be Live Family Aqua Fun Marrakech All Inclusive
Aqua Fun Marrakech Inclusive

Frequently asked questions

What is the cancellation policy at Pickalbatros AquaFunClub Allinclusive Marrakech?

Pickalbatros AquaFunClub Allinclusive Marrakech offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pickalbatros AquaFunClub Allinclusive Marrakech?

As of 27 Apr 2026, prices found for a 1-night stay for 2 adults at Pickalbatros AquaFunClub Allinclusive Marrakech on 14 May 2026 start from AU$412, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pickalbatros AquaFunClub Allinclusive Marrakech?

Yep, Pickalbatros AquaFunClub Allinclusive Marrakech has a free self car park and free extended parking.

Is there a spa on site at Pickalbatros AquaFunClub Allinclusive Marrakech?

Yep, there is an onsite spa at Pickalbatros AquaFunClub Allinclusive Marrakech. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Pickalbatros AquaFunClub Allinclusive Marrakech have a pool?

Take your pick from 15 outdoor swimming pools, 2 indoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Pickalbatros AquaFunClub Allinclusive Marrakech have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Pickalbatros AquaFunClub Allinclusive Marrakech?

Pickalbatros AquaFunClub Allinclusive Marrakech features 3 poolside bars, 15 outdoor pools and 2 indoor pools.

What makes Pickalbatros AquaFunClub Allinclusive Marrakech a romantic place to stay?

Couples spa treatments, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Pickalbatros AquaFunClub Allinclusive Marrakech.

Does Pickalbatros AquaFunClub Allinclusive Marrakech serve breakfast?

Yep, complimentary buffet brekkie is offered daily between 7:30 AM and 10 AM.

Is there a free airport shuttle available at Pickalbatros AquaFunClub Allinclusive Marrakech?

No, Pickalbatros AquaFunClub Allinclusive Marrakech does not offer an airport shuttle service.

Is there a bar or restaurant at Pickalbatros AquaFunClub Allinclusive Marrakech?

Relax with a coldie at the 3 poolside bars or 5 lounge bars, and grab a meal at Pickalbatros AquaFunClub Allinclusive Marrakech's 4 restaurants.

What time are check-in & check-out at Pickalbatros AquaFunClub Allinclusive Marrakech?

Check-in is from 3:00 PM to midnight, and 8:30 AM to midnight. Check-out time is 12:30 PM.

Are pets allowed at Pickalbatros AquaFunClub Allinclusive Marrakech?

No, pets and service animals are not allowed.

Is there a golf course on site at Pickalbatros AquaFunClub Allinclusive Marrakech?

There is a golf course next to Pickalbatros AquaFunClub Allinclusive Marrakech.

Pickalbatros AquaFunClub Allinclusive Marrakech Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 159 out of 454 reviews
Rating 8 - Good. 159 out of 454 reviews
Rating 6 - Okay. 61 out of 454 reviews
Rating 4 - Poor. 38 out of 454 reviews
Rating 2 - Terrible. 37 out of 454 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Hasna

Stayed 2 nights in Jan 2026

8/10 Good

Roisin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The indoor pool was fine but there was only a few rides open at the aquapark, the main reason we booked this hotel. Yes it is January and it is cold but we brought wetsuits for the teens and only a few rides were open. Quite disappointed
Stayed 2 nights in Jan 2026

4/10 Poor

gregg

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Outdated rooms, poor quality food. Limited facilities. Very poor value for the price
Stayed 2 nights in Jan 2026

6/10 Okay

Rachid

Stayed 3 nights in Dec 2025

10/10 Excellent

Samina

Stayed 4 nights in Dec 2025

10/10 Excellent

Naima

Stayed 2 nights in Nov 2025

8/10 Good

Gerald

Stayed 5 nights in Oct 2025

10/10 Excellent

Mae, Rugby

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great waterpark, lots of choice for all ages. Hotel was clean and pleasant, massive selection of foods all well prepared.
Stayed 2 nights in Oct 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I nearly cancelled my stay here, with my 10 year old, when I read the recent reviews leading up to our stay. But my son loves swimming and water parks, so I thought we’d give it a go and not expect too much; we were only staying for 3 nights. It far exceeded my expectations and we had a great time here. The hotel and waterpark is tired, in places, and it’s not luxury, but the lovely staff and my son’s smiles made up for that. The all inclusive food was nice. I can imagine it might get repetitive after a week, but there are so many options. It was busy at peak meal times, but we were there in high season so can’t expect a peaceful dinner. The staff work incredibly hard to keep fresh food coming out and tables cleared and cleaned. We were allowed to stay after we checked out, until 6pm as my son was enjoying it so much. We would definitely go back, for another short stay, if we go to Marrakesh again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Anouar

Liked: Cleanliness, amenities, property conditions & facilities
was truly impressed by the exceptional customer service at the hotel. Nora went above and beyond to make sure our stay very pleasant and enjoyable she really was a rockstar. Thank u nora for everything and every step u did for us definitely will be coming again and i really recommend this place for families especially families with kids and also i want to mention sara for the best accommodation and customer service , i dont want to forget about chef kamal he was amazing and the food was very very delicious with a plenty of food variety . Thank to all staff including the bellmen housekeeper 👍👍🙂🙂🙂
Stayed 3 nights in Jul 2025

10/10 Excellent

Abdelilah

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 3 nights in Jul 2025

10/10 Excellent

Thomas

Stayed 3 nights in Jul 2025

8/10 Good

Mohamad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

2/10 Terrible

Mateus

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst experience I’ve ever had at a resort. I’m only not giving zero stars because the animation team did their best despite the terrible conditions. The reception staff was rude and unhelpful. I asked about the Mini Club and got wrong info — then got scolded for asking again. The pools, including the indoor one, were freezing. No one could enjoy them, not even my 4-year-old daughter who loves water. The Aqua Park? Useless if you can’t enter the water. Really, FREEZING! Bathrooms are scarce, food is repetitive with no variety, and the buffet lines are ridiculous (for pizza, pasta and bbq). Only Pepsi, no Coke. Towels were taken early and only replaced after 4 p.m. — every single day. We were left without towels constantly, even when we asked them not to remove them, cause was clean towels. The Mini Club is a disgrace: broken toys, dirty playground, exposed nails — extremely unsafe! The mini-golf clubs were all broken. The mini disco was the same every night, and my daughter got bored after 2 days. Cutlery was never on the tables, and we often couldn’t find clean plates — when they did come, they were so hot we burned our hands. Wi-Fi barely worked, tiles around pool were slippery (my daughter fell twice), and the TV remote didn’t work. No “Do Not Disturb” sign either. Terrible service, cold pools, poor food, and no care for guests’ comfort. Do NOT waste your time or money. Aqua Fun Park is not fun at all — it’s a disaster.
Stayed 7 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Run down.

Propzrty is run down. Food is the same every day. Rooms are not clean.very basic. Entertainment team is amazing!
Stayed 3 nights in Apr 2025

10/10 Excellent

Aziz

Liked: Cleanliness, staff & service, property conditions & facilities
I loved it My family too
Stayed 4 nights in Apr 2025

10/10 Excellent

Chi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we have good family time here with water parks although not all slides were open at a time. The buffets have variety of foods and deserts. The hotel was generous to let us enjoy the lunches both check-in and check-out dates, early check-in around 2pm for free. We only had one issue that both door cards were valid most of the time we used to enter our room. We needed to visit the reception to activate the cards twice, or asked a staff named Ghida to open the door for us other times. Thanks Ghida for her help! We recommend this place for family short break!
Stayed 1 night in Apr 2025

6/10 Okay

Mary Elizabeth

Liked: Cleanliness
Disliked: Property conditions & facilities
We’ve been disappointed. The property seems very tired and it feels like corners are being cut. Food was okay. Italian restaurant didn’t open, despite the resort being full. There is a selection. Dinner didn’t start until 7, which felt a little late. Slides are only open on a rotating basis but the kids enjoyed them. The room for 5 was great and spacious, which we appreciated and know rooms for 5 are rare. English TV was limited to France 24 (English) and BBC News (which had an intermittent signal). One TV (on the kids side) had Netflix access. The room was soundproof for voices but the people above sounded like a heard of elephants and were up quite late “parading,” moving furniture, or practicing high jump. It was quite loud, but if you had lighter footed upstairs neighbours, it would be okay. The staff were kind and did whatever they could to be helpful. The key to our room would only work once, so we had to get it reset after each use, which was annoying. Overall, the kids had fun, which is most important. We were expecting better, so wouldn’t likely return. I would say 2.5 stars when comparing to other all inclusive resorts in Turkey, Mexico, and the Caribbean. Good for some cheap and cheerful fun.
Stayed 5 nights in Apr 2025

8/10 Good

ASP

Liked: Cleanliness, property conditions & facilities
It’s was good
Stayed 3 nights in Apr 2025

4/10 Poor

Zohal

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not to a 5 star standard Water rides were only on for a set time Food had no flavour Rude staff
Stayed 5 nights in Feb 2025

8/10 Good

Deji

Travelled with family
Liked: Cleanliness, staff & service
A really fun place for families with loads of activities for kids and adults.
Stayed 4 nights in Dec 2024

8/10 Good

Andreia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025